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Redwood Software Report2Web

By Redwood Software

4.6 out of 5 stars
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Redwood Software Report2Web Reviews & Product Details

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Redwood Software Report2Web Media

Redwood Software Report2Web Demo - Report2Web PageMart Viewer with Content Driven Filters
Page-level, content-driven filters provides users an intuitive way of drilling through report data without having to page through the entire document. Once a filter is selected, the user’s view of the report (as well as default download and printing options) is instantly paired down to only relev...
Redwood Software Report2Web Demo - Report2Web PageMart User Favorites
Based on individual security permissions, users can create shortcuts or Favorites to provide one-click access to all current and historical reports of interest.
Redwood Software Report2Web Demo - Customizable Report2Web Email Templates
Report2Web supports an unlimited number of customizable email templates that can be used to nofify users of newly published content as well as send ad-hoc email directly from the application.
Redwood Software Report2Web Demo - Report2Web Keyword Index and Search
Report2Web provides a robust set of search options that includes an unlimited number of business-specific Keyword indexes. For example, this illustrates just one of the ways a user could, with a single click, find all content related to ‘Charlie Smith’ for which they have the proper security to v...
Redwood Software Report2Web Demo - Report2Web Authentication Options
Report2Web reduces administration by leveraging your existing security infrastructure including LDAP integration, SSO and SAML.
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Redwood Software Report2Web Reviews (11)

Reviews

Redwood Software Report2Web Reviews (11)

4.6
11 reviews

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NB
Manager
Hospital & Health Care
Enterprise (> 1000 emp.)
"Best tool"
What do you like best about Redwood Software Report2Web?

Tool is very good to be used with the combination of other tools for best results. Review collected by and hosted on G2.com.

What do you dislike about Redwood Software Report2Web?

Sometimes the tool does not support the different types of files and intigrations. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Small-Business (50 or fewer emp.)
"Redwood review"
What do you like best about Redwood Software Report2Web?

Redwood software has a good user interface and automation abilities. Review collected by and hosted on G2.com.

What do you dislike about Redwood Software Report2Web?

Pricing is as per number of clients connections Review collected by and hosted on G2.com.

Kelly R.
KR
Project Manager/ Application Analyst
Enterprise (> 1000 emp.)
"Redwood is a great company to work with, their support people are responsive and knowledgeable"
What do you like best about Redwood Software Report2Web?

I love that the software is stable, it does not require a lot of maintenance and when it does the employees of Redwood get back to you quickly. I also love how flexible the software is, to break down the reports that are coming in. Review collected by and hosted on G2.com.

What do you dislike about Redwood Software Report2Web?

We have a little trouble with the scheduled jobs for retention rules, but this has improved as we have upgraded to later versions of the software. Review collected by and hosted on G2.com.

Response from Sarah Alyea of Redwood Software Report2Web

Thank you Kelly, for your thoughtful and five star review. And thank you for your continued business of Redwood Software. As always, please reach out to us if you have any questions, need assistance or have suggestions on how we can improve.

DB
Mid-Market (51-1000 emp.)
"Report2Web Functionality and Usability Works Well"
What do you like best about Redwood Software Report2Web?

Ability to publish documents, originating in our ERP system or other external sources, without significant work to do that. This includes the ability to simulate publishing reports before they are made available to various audiences and without having to publish them in test, review, unpublish, fix issues, and republish. Review collected by and hosted on G2.com.

What do you dislike about Redwood Software Report2Web?

Security and the UI have a number of drawbacks that are not as efficient as one would hope: (security) - when in a user record, allow me to add a group to the user instead of having to go to the group to add it; (security) filtering for users is painful since you can only do that on the page your working with; (security / UI) - when scrolling down the page, you lose track of the column headings instead of having the frozen (a la freeze panes) ; (security / UI) - allow adjust the number of records seen in the the Members listing so I don't have to page as frequently; (UI) - the Novum UI doesn't work well in Firefox and other browsers when resizing windows, so therefor it's unusable, though we'd like to use it; (support site) - better way to provide bulk feedback for issues I run into -- let me submit 20 items instead of having to do it 1 by 1, which seems to be the preferred method; (UI - the inability to easily modify the login page to change the look-and-feel is maddening; (UI) - attempting to export to Excel using Firefox after clicking on the Export button is unworkable - the screen disappears in < 1 second - what?!; (support) - there are times when it would make more sense (to me) for support to engage in screen-sharing with us instead of going back-and-forth with information in a support ticket so the problem could be demoed, and maybe solved, more quickly. Review collected by and hosted on G2.com.

Response from Sarah Alyea of Redwood Software Report2Web

Hello Dennis. Thank you for your thoughtful review and for being a Redwood customer. The feedback you’ve provided on security, UI and support is very helpful. We will be doing an analysis of the individual items you mentioned and would welcome the opportunity to discuss each of these further with you. Your Account Manager will be reaching out to setup a meeting to discuss your feedback with the Product Management and Customer Support teams so we can better design a go-forward path to address your concerns.

EM
Enterprise (> 1000 emp.)
"Report2Web is WONDERFUL"
What do you like best about Redwood Software Report2Web?

Report2Web is enterprise level product that meets our business needs well. We have been using Report2Web for 10+ years and the products are scalable and flexible to integrate with our infrastructure. Their customer service is beyond excellent. Our requirements and concerns have been addressed in time and they always provide optimal solutions to meet business needs. Review collected by and hosted on G2.com.

What do you dislike about Redwood Software Report2Web?

I don't have any negative things to say about our experience using Report2Web Review collected by and hosted on G2.com.

Response from Sarah Alyea of Redwood Software Report2Web

Eric, thank you for your WONDERFUL review and for being a Redwood Software Reporting customer for 10+ years. As always, please reach out to us if you have any questions, need assistance or have suggestions on how we can improve.

DL
Enterprise (> 1000 emp.)
"Over 15 year user of Report2Web"
What do you like best about Redwood Software Report2Web?

ease of continued maintenance, largely setup the same report 1 time, and it works forever with no admin support Review collected by and hosted on G2.com.

What do you dislike about Redwood Software Report2Web?

cannot think of anything right off, especially not as the system admin Review collected by and hosted on G2.com.

Response from Sarah Alyea of Redwood Software Report2Web

David, thank you for your review and for being a Redwood Software Reporting customer/user for 15 years. As always, please reach out to us if you have any questions, need assistance or have suggestions on how we can improve.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"R2W V4"
What do you like best about Redwood Software Report2Web?

Very little maintenance required, and I love the publication roll back feature. Review collected by and hosted on G2.com.

What do you dislike about Redwood Software Report2Web?

I dislike the customer training documents and the user manual. More instruction is needed on bursting spreadsheets and working with .pdf documents. Review collected by and hosted on G2.com.

Response from Sarah Alyea of Redwood Software Report2Web

Thank you for your five star rating of Report2Web and thank you for being a customer of Redwood Software. I will share your feedback on the training documentation and user manual with our customer enablement team. As always, please reach out to us if you have any questions, need assistance or have suggestions on how we can improve.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"Report2Web Software"
What do you like best about Redwood Software Report2Web?

The ability to control who sees a report i have posted and the ability to burst the report into small parts. We have over 100 stores, with this software I can burst a report so that a store only sees the part of the report that pertains to them. Review collected by and hosted on G2.com.

What do you dislike about Redwood Software Report2Web?

There really isn't anything i do not like about R2W. Review collected by and hosted on G2.com.

CM
Enterprise (> 1000 emp.)
"I am very pleased with report2web."
What do you like best about Redwood Software Report2Web?

Easy of use for the users and myself. Quick access to documents. Review collected by and hosted on G2.com.

What do you dislike about Redwood Software Report2Web?

lack of reports to run to exact data from report2web. Review collected by and hosted on G2.com.

Response from Sarah Alyea of Redwood Software Report2Web

Craig, thank you for your review and for being a Redwood Software Reporting customer! We are so glad you are very pleased. As a follow-up to your request for additional system reports, someone from Redwood’s Product Management Team will be reaching out to you to better understand what kind of data you are looking to obtain and how we can best meet your needs.

Verified User in Accounting
AA
Enterprise (> 1000 emp.)
"Redwood's Staff whether it be the Support Team or Management Team has Outstanding Service"
What do you like best about Redwood Software Report2Web?

The promptness, professional and knowledgeable of the staff that services my establishment. Customer service is prompt and has always assisted with my issues. Renee Peterson is always prompt and gets things rolling. Every tech person I have met has been absolutely great and always assisted in finding a solution. Review collected by and hosted on G2.com.

What do you dislike about Redwood Software Report2Web?

None. There is nothing I can say to improve Redwood's support services. Review collected by and hosted on G2.com.

Response from Sarah Alyea of Redwood Software Report2Web

Thank you so much for your review and kind words. We are delighted you are delighted and endeavor to continue to exceed your expectations.

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