# Redwood Software Report2Web Reviews **Vendor:** Redwood Software **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.6/5.0 **Total Reviews:** 11 ## About Redwood Software Report2Web Redwood Reporting automatically delivers critical report output, when, where and how it is needed most. This eliminates the frustration, wasted time, and errors associated with manually accessing, calculating and mapping pieces of information from disparate systems and data sources. Redwood Reporting provides: • Intuitive, browser-based access to reports from virtually any application • Push and pull options so that users have instant access to new and historical report content when needed • Optional analysis, decollation, and conversion of report content before distribution to support business and security rules • Automatic assembly of sections from disparate reports sources into personalized, unified documents for distribution via email or publication • Robust APIs for easy integration with existing business applications and instant content access • Easy administration of report access through security tools already within the user enterprise Redwood Software was founded in 1993 with a singular goal – to free people from the effort associated with unnecessary manual activity. Redwood delivers automation solutions worldwide for workload and scheduling, finance, and report distribution. Its technology is built on modern, adaptable architecture that is uniquely designed to be delivered as-a-service for maximum benefit and scalability. ## Redwood Software Report2Web Pros & Cons **What users like:** - Users find that **collaboration** with other tools enhances the effectiveness of Redwood Software Report2Web significantly. (1 reviews) - Users value the **effective tool integration** capabilities of Redwood Software Report2Web for enhanced results. (1 reviews) **What users dislike:** - Users often face **integration issues** with Redwood Software Report2Web, limiting compatibility with various file types. (1 reviews) ## Redwood Software Report2Web Reviews ### 1. Best tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nitesh B. | Manager, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Redwood Software Report2Web?** Tool is very good to be used with the combination of other tools for best results. **What do you dislike about Redwood Software Report2Web?** Sometimes the tool does not support the different types of files and intigrations. **What problems is Redwood Software Report2Web solving and how is that benefiting you?** It is useful for us and solves the problem of keeping the things at a single location later which are being used by multiple other tools with the help of intigrations. ### 2. Redwood review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Redwood Software Report2Web?** Redwood software has a good user interface and automation abilities. **What do you dislike about Redwood Software Report2Web?** Pricing is as per number of clients connections **What problems is Redwood Software Report2Web solving and how is that benefiting you?** Extracting reports and job automation ### 3. Redwood is a great company to work with, their support people are responsive and knowledgeable **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly R. | Project Manager/ Application Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Redwood Software Report2Web?** I love that the software is stable, it does not require a lot of maintenance and when it does the employees of Redwood get back to you quickly. I also love how flexible the software is, to break down the reports that are coming in. **What do you dislike about Redwood Software Report2Web?** We have a little trouble with the scheduled jobs for retention rules, but this has improved as we have upgraded to later versions of the software. **What problems is Redwood Software Report2Web solving and how is that benefiting you?** Report2Web is a repository of reports that has simplified our report dispersing process. We send reports to Report2Web from a couple of different software packages. These reports are broken down or "burst" and sent to folders that have security setup that restricts access to users we want to have access. We do not have to schedule a bunch of different reports from the source system, it is handled by the Burster module of Report2Web. We run the report once and it gets sent to Report2Web, the people that need to see it can schedule alerts to themselves that an updated report is out there or know when the report gets updated and go get it when they need it. **Official Response from Sarah Alyea:** > Thank you Kelly, for your thoughtful and five star review. And thank you for your continued business of Redwood Software. As always, please reach out to us if you have any questions, need assistance or have suggestions on how we can improve. ### 4. Report2Web Functionality and Usability Works Well **Rating:** 4.0/5.0 stars **Reviewed by:** Dennis B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2020 **What do you like best about Redwood Software Report2Web?** Ability to publish documents, originating in our ERP system or other external sources, without significant work to do that. This includes the ability to simulate publishing reports before they are made available to various audiences and without having to publish them in test, review, unpublish, fix issues, and republish. **What do you dislike about Redwood Software Report2Web?** Security and the UI have a number of drawbacks that are not as efficient as one would hope: (security) - when in a user record, allow me to add a group to the user instead of having to go to the group to add it; (security) filtering for users is painful since you can only do that on the page your working with; (security / UI) - when scrolling down the page, you lose track of the column headings instead of having the frozen (a la freeze panes) ; (security / UI) - allow adjust the number of records seen in the the Members listing so I don't have to page as frequently; (UI) - the Novum UI doesn't work well in Firefox and other browsers when resizing windows, so therefor it's unusable, though we'd like to use it; (support site) - better way to provide bulk feedback for issues I run into -- let me submit 20 items instead of having to do it 1 by 1, which seems to be the preferred method; (UI - the inability to easily modify the login page to change the look-and-feel is maddening; (UI) - attempting to export to Excel using Firefox after clicking on the Export button is unworkable - the screen disappears in < 1 second - what?!; (support) - there are times when it would make more sense (to me) for support to engage in screen-sharing with us instead of going back-and-forth with information in a support ticket so the problem could be demoed, and maybe solved, more quickly. **Recommendations to others considering Redwood Software Report2Web:** Besides getting a demo of the product, work with them to go through at least one example of defining publication criteria (i.e., bursting rules) and publishing a document to see how different users will see that publication and how they can view it / use it. **What problems is Redwood Software Report2Web solving and how is that benefiting you?** Making available financial reports (expense, salary, budget) in text or Excel format to all departments in our organization. Reports are pre-defined and once they understand how to read them and understand terminology (if a new employee) there's little internal support that's needed after initial training. **Official Response from Sarah Alyea:** > Hello Dennis. Thank you for your thoughtful review and for being a Redwood customer. The feedback you’ve provided on security, UI and support is very helpful. We will be doing an analysis of the individual items you mentioned and would welcome the opportunity to discuss each of these further with you. Your Account Manager will be reaching out to setup a meeting to discuss your feedback with the Product Management and Customer Support teams so we can better design a go-forward path to address your concerns. ### 5. Report2Web is WONDERFUL **Rating:** 5.0/5.0 stars **Reviewed by:** Eric M. | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Redwood Software Report2Web?** Report2Web is enterprise level product that meets our business needs well. We have been using Report2Web for 10+ years and the products are scalable and flexible to integrate with our infrastructure. Their customer service is beyond excellent. Our requirements and concerns have been addressed in time and they always provide optimal solutions to meet business needs. **What do you dislike about Redwood Software Report2Web?** I don't have any negative things to say about our experience using Report2Web **What problems is Redwood Software Report2Web solving and how is that benefiting you?** We have replaced paper printing through our organization from numerous source systems utilizing Report2Web. This has saved the company thousands of dollars in not only paper, but also space required to store physical copies as well. We are also able to consume very large documents and send them to various stakeholders in a very timely and secure manner, giving multiple options of viewing. **Official Response from Sarah Alyea:** > Eric, thank you for your WONDERFUL review and for being a Redwood Software Reporting customer for 10+ years. As always, please reach out to us if you have any questions, need assistance or have suggestions on how we can improve. ### 6. Over 15 year user of Report2Web **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Redwood Software Report2Web?** ease of continued maintenance, largely setup the same report 1 time, and it works forever with no admin support **What do you dislike about Redwood Software Report2Web?** cannot think of anything right off, especially not as the system admin **Recommendations to others considering Redwood Software Report2Web:** if you an end to end tool that can really take any file type, PDF, Word, Excel, whatever, upload it, set retention, do iit once and be done with it, and even automatically send out emails of a given report to whoever you want, this is the most cost effective tool I have seen **What problems is Redwood Software Report2Web solving and how is that benefiting you?** lets see PDF from our main business system automated to our suppliers and customers, internally, 7 Data Warehouses report distributed to each manufacturing plant **Official Response from Sarah Alyea:** > David, thank you for your review and for being a Redwood Software Reporting customer/user for 15 years. As always, please reach out to us if you have any questions, need assistance or have suggestions on how we can improve. ### 7. R2W V4 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Redwood Software Report2Web?** Very little maintenance required, and I love the publication roll back feature. **What do you dislike about Redwood Software Report2Web?** I dislike the customer training documents and the user manual. More instruction is needed on bursting spreadsheets and working with .pdf documents. **Recommendations to others considering Redwood Software Report2Web:** I highly recommend this software. **What problems is Redwood Software Report2Web solving and how is that benefiting you?** R2W solves many of our reporting issues as we are an agent based company. Most reports have to be split into individual agent folders. R2W makes this process easy. Our company is used to the reliability of R2W in having immediate access to reports (and in multiple formats) and immediate report history access. The amount of printing and paper saved is also a definite plus. As we begin working across multiple media sources we feel confident in using R2W as our report depository. **Official Response from Sarah Alyea:** > Thank you for your five star rating of Report2Web and thank you for being a customer of Redwood Software. I will share your feedback on the training documentation and user manual with our customer enablement team. As always, please reach out to us if you have any questions, need assistance or have suggestions on how we can improve. ### 8. Report2Web Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Redwood Software Report2Web?** The ability to control who sees a report i have posted and the ability to burst the report into small parts. We have over 100 stores, with this software I can burst a report so that a store only sees the part of the report that pertains to them. **What do you dislike about Redwood Software Report2Web?** There really isn't anything i do not like about R2W. **What problems is Redwood Software Report2Web solving and how is that benefiting you?** We have gone paperless with a lot of our reports, everyone can see reports as soon as they have been ran and posted. They no longer have to wait for us to send them out in the mail. ### 9. I am very pleased with report2web. **Rating:** 4.5/5.0 stars **Reviewed by:** Craig M. | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Redwood Software Report2Web?** Easy of use for the users and myself. Quick access to documents. **What do you dislike about Redwood Software Report2Web?** lack of reports to run to exact data from report2web. **What problems is Redwood Software Report2Web solving and how is that benefiting you?** the ability to store large amounts of reports and invoices for easy access to the users. **Official Response from Sarah Alyea:** > Craig, thank you for your review and for being a Redwood Software Reporting customer! We are so glad you are very pleased. As a follow-up to your request for additional system reports, someone from Redwood’s Product Management Team will be reaching out to you to better understand what kind of data you are looking to obtain and how we can best meet your needs. ### 10. Redwood's Staff whether it be the Support Team or Management Team has Outstanding Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2020 **What do you like best about Redwood Software Report2Web?** The promptness, professional and knowledgeable of the staff that services my establishment. Customer service is prompt and has always assisted with my issues. Renee Peterson is always prompt and gets things rolling. Every tech person I have met has been absolutely great and always assisted in finding a solution. **What do you dislike about Redwood Software Report2Web?** None. There is nothing I can say to improve Redwood's support services. **Recommendations to others considering Redwood Software Report2Web:** Redwood is relatively inexpensive and their support staff is outstanding. **What problems is Redwood Software Report2Web solving and how is that benefiting you?** Routing issues when the router could not see our server and configuring our new server for the updated R2W. I have realized that having support yields immediate solutions to issues. **Official Response from Sarah Alyea:** > Thank you so much for your review and kind words. We are delighted you are delighted and endeavor to continue to exceed your expectations. ### 11. Long time user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Redwood Software Report2Web?** Report2Web is intuitive for the users - little training required. Additionally support is minimal. **What do you dislike about Redwood Software Report2Web?** Sometimes difficult to correct errors - report dates can be hard to publish correctly. **What problems is Redwood Software Report2Web solving and how is that benefiting you?** Removes the need to auto print from applications which is a privacy violation in healthcare. Good way to distribute data. **Official Response from Sarah Alyea:** > Thank you for your review of Report2Web and for being a Redwood Software customer. We are happy to hear that you find Report2Web intuitive to use. As always, please reach out to us if you have any questions, need assistance or have suggestions on how we can improve. ## Redwood Software Report2Web Discussions - [What is Redwood Software Report2Web used for?](https://www.g2.com/discussions/what-is-redwood-software-report2web-used-for) - [View Redwood Software Report2Web pricing details and edition comparison](https://www.g2.com/products/redwood-software-report2web/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+20%3A56%3A19+-0500&secure%5Bsession_id%5D=bcc2f415-bdf4-41b0-94e8-3c5136d91ec0&secure%5Btoken%5D=812dda8668fee3cb5b4c3acc4d0ce8ab8b45d98afaa90b57f27ca38f9f7a4255&format=llm_user) ## Redwood Software Report2Web Features **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface **Workflow** - Process Automation - Conditions - Records Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Redwood Software Report2Web Alternatives - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,205 reviews) - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,023 reviews) - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,473 reviews)