Red Points Reviews & Product Details


What is Red Points?

Red Points is a global leader in brand and copyright protection, combining technical and legal expertise to combat online Piracy. Red Points protects your brand and content in the digital environment.

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Red Points Profile Details

Red Points Profile Details

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English, Spanish
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Red Points
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159
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@redpoints_sol
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Red Points Reviews

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1-2 of 2 total Red Points reviews

Red Points Reviews

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1-2 of 2 total Red Points reviews
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CS & Brand Protection Manager
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"MVMT Review of Red Points"

What do you like best?

We've been using Red Points for around 2 years now. Red Points have saved us significant time and money, with a solution much more effective than our previous efforts.

They have been able to detect several infringing sites/listings and having them removed in a short period of time. Their detected reps are more then helpful and always available.

Looking forward to continuing business with them!

What do you dislike?

Nothing. So far we've been very happy with the platform. They also allow feedback and try their best to incorporate any ideas that may help our company.

What problems are you solving with the product? What benefits have you realized?

Red Points has been a huge help with our brand protection efforts. Prior to using Red Points we worried about our brand image and negative impacts on our reputation. With Red Points being able to detect and remove countefeit or infringing listings in short period of time, we no longer have to worry.

Response from Vivian Reglá of Red Points

Hi Joseph!

Thank you so much for your review. We are really glad to be able to help keep MVMT save from counterfeiting. Here's to another two years!

Have a nice day,

From the Red Points team

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Sustainability Manager
Mid-Market
(51-200 employees)
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"Tackling infringements worldwide"

What do you like best?

The Redpoints tool is very accessible and easy to read, furthermore the personal contact with our case-manager is very good. I always receive a speedy reply and also the transition from one case-manager to another was very smooth. They are always open to suggestions and help us in cooperation with other parties which we work with.

What do you dislike?

I would prefer to be able to download more reports from the tool, in my opinion this can be improved.

Recommendations to others considering the product:

It's always important to consider your company's goals and strategy towards handling and follow up of infringements, so the tool can be put to good use

What problems are you solving with the product? What benefits have you realized?

We have many problems with online sellers who offer infringements worldwide or use our brandname. Without Redpoints we could not possibly tackle so many and enforce our IP rights in so many countries.

Response from Vivian Reglá of Red Points

Hi Joy,

Thank you for your review - we highly appreciate your feedback. We're currently working on improving our reporting tool to make the experience the best it can be.

It is great to support you and to keep protecting your brand worldwide!

Red Points Team

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Red Points User Ratings

8.3
Ease of Use
Average: 8.5*
10.0
Quality of Support
Average: 9.0*
10.0
Ease of Setup
Average: 8.5*
* Brand Protection Category
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