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Red Points

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65 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2011
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Red Points Reviews

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DD
Dilki D.
Customer Success Manager | IFS ANZ
08/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Comprehensive Trademark Protection with Swift Enforcement

I use Red Points to monitor and enforce our trademarks effectively by detecting counterfeit products, unauthorized sellers, and brand infringements across online marketplaces and websites. The biggest advantage for us has been the visibility the platform provides, as we had no practical way to monitor the scale of unauthorized use of our brand before using it. Their detection capabilities are thorough, and their enforcement team moves quickly on verified infringements. I also appreciate that they regularly review results with us and suggest ways to strengthen our protection strategy rather than just sending automated reports. The initial setup was smooth and intuitive.
MR
Magda R.
Canada Compliance Manager
08/04/2026
Validated Reviewer
Verified Current User
Review source: Organic

AI-Driven Efficiency in Brand Protection

I like using Red Points to monitor online marketplaces and detect potential brand infringements at scale. The combination of AI-powered detection and dedicated human expertise is particularly valuable. The platform can identify incidents across various marketplaces efficiently, while an assigned specialist handles most of the investigation work, developing a strong understanding of our brand over time. This setup means our team only needs to review high-risk cases, making the process much more efficient. I also found that some configuration was easy.
PB
Phil B.
Operations Manager
08/03/2026
Validated Reviewer
Verified Current User
Review source: Organic

Strategic Seller Connection and Protection

I really like Red Points because it gives us the ability to connect related sellers across multiple marketplaces, which is a big advantage. Instead of treating each infringement as a separate case, the platform's AI helps us identify repeat offenders and the network behind them, which has allowed us to target sellers much more strategically. The platform automates enforcement at scale and provides the intelligence needed to identify the seller responsible for repeated infringements. The initial setup was easy, making it convenient for my team to start using it.

About

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HQ Location:
New York, United States

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@redpoints

What is Red Points?

Red Points is a technology company focused on helping organizations protect their intellectual property, customers, and revenue in an increasingly complex digital environment. Since its founding in Barcelona, the company has built a global presence supporting more than 1,300 brands across industries, from consumer goods to pharmaceuticals, software, and entertainment. Red Points combines proprietary technology, operational expertise, and data-driven intelligence to help organizations detect and address online brand abuse across global digital channels. Its approach enables brands to move from reactive enforcement to structured, scalable brand protection programs aligned with business risk and growth. With headquarters in New York and teams across Europe, the Americas, and Asia, Red Points partners with enterprise organizations seeking a long-term, technology-led approach to online brand protection, backed by deep enforcement expertise and mature operational playbooks.

Details

Year Founded
2011