--- title: Red Points Reviews meta_title: 'Red Points Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 64 reviews by the users' company size, role or industry to find out how Red Points works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 64 scale: '5' date_modified: '2026-08-11' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Red Points Reviews **Vendor:** Red Points **Category:** [Brand Protection Software](https://www.g2.com/categories/brand-protection) **Average Rating:** 4.8/5.0 **Total Reviews:** 64 ## About Red Points Red Points is a fully managed, AI-led brand protection platform that helps companies detect and remove counterfeits, impersonation, piracy, and other online infringements. The platform protects brands across digital channels including marketplaces, websites, social media, paid ads, mobile apps, and domains, and supports complex enforcement needs such as domestic China protection and large-scale revenue recovery programs. Combining automated detection, expert oversight, and proven enforcement workflows, Red Points identifies and removes infringing content at scale. Its AI models process more than 2.7 billion data points each month, enabling image recognition, keyword detection, seller network analysis, and infringement prioritization. Born in Barcelona and based in New York, Red Points helps enterprise brands scale digital protection through technology, mature operations, and specialized expertise. ## Red Points Reviews ### 1. Accurate Infringement Detection with Highly Customizable Enforcement Rules **Rating:** 4.0/5.0 stars **Reviewed by:** Milica V. | Social Media Manager, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Red Points?** One of the biggest advantages is how well it identifies infringements, even when our brand name isn't explicitly mentioned in the product title. We've also built a highly customized set of enforcement rules for different product categories and infringement scenarios, and that has consistently improved the accuracy and success of our enforcement process over time. **What do you dislike about Red Points?** The pricing is on the higher side, and getting the custom enforcement rules configured required several rounds of collaboration with our account manager during the onboarding phase. Once everything was in place it became much smoother, but the initial setup did take some effort. **What problems is Red Points solving and how is that benefiting you?** Before using the platform, we spent far too much time manually tracking counterfeit listings, especially across Chinese marketplaces. Now the detection and review process is much faster, allowing us to validate cases quickly and remove infringing listings with significantly less manual work. The time savings and improved enforcement efficiency have made a noticeable difference for our team. ### 2. No-nonsense, user friendly brand protection suite **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2022 **What do you like best about Red Points?** Ease of use and intuitive. New changes add functionality. Great and responsive customer service **What do you dislike about Red Points?** Listings can be shaded alternate white and grey for ease of locating particular item **What problems is Red Points solving and how is that benefiting you?** Finding fakes quickly on multiple platforms and removing them, new features always being developed to improve on the service ### 3. Great service, efficient, good relationship **Rating:** 4.0/5.0 stars **Reviewed by:** Patxi G. | Global Social Media Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Red Points?** Promptly and efficiently manages all our brand infriction reports, helping our brand reputation and our users being scammed by fraud accounts. Customer Support is spot on when approached for urgencies and account manager is reaching out in ongoing basis keeping us up to date to the latest developments. **What do you dislike about Red Points?** So far we have been pretty satisfied with the services provided **What problems is Red Points solving and how is that benefiting you?** Brand infriction in several markets, where there is particular rapid expansion of fraud accounts. ### 4. Red Points Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Stephan K. | Sales Director **Reviewed Date:** July 20, 2021 **What do you like best about Red Points?** How it covers many different websites or eMarketplaces **What do you dislike about Red Points?** Sometimes it does not catch all the issues online and we still have to check various sites. **What problems is Red Points solving and how is that benefiting you?** Sale of counterfeit products. Making sale of counterfeits more challenging. ### 5. Useful Service to Protect your Brand **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2020 **What do you like best about Red Points?** Easy to use and to monitor your protected properties, very good customer care, and supportive when needed. **What do you dislike about Red Points?** Interface can be improved as sometimes doesn't work too well with some common browsers, reporting also could be better. **Recommendations to others considering Red Points:** Talk to your customer service agent and keep up to date with him, he will be very helpful **What problems is Red Points solving and how is that benefiting you?** We are able to easy monitor marketplaces , and detect fake and replica products. ### 6. Tackling infringements worldwide **Rating:** 4.0/5.0 stars **Reviewed by:** Joy P. | Sustainability Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Red Points?** The Redpoints tool is very accessible and easy to read, furthermore the personal contact with our case-manager is very good. I always receive a speedy reply and also the transition from one case-manager to another was very smooth. They are always open to suggestions and help us in cooperation with other parties which we work with. **What do you dislike about Red Points?** I would prefer to be able to download more reports from the tool, in my opinion this can be improved. **Recommendations to others considering Red Points:** It's always important to consider your company's goals and strategy towards handling and follow up of infringements, so the tool can be put to good use **What problems is Red Points solving and how is that benefiting you?** We have many problems with online sellers who offer infringements worldwide or use our brandname. Without Redpoints we could not possibly tackle so many and enforce our IP rights in so many countries. **Official Response from Vivian Reglá:** > Hi Joy, Thank you for your review - we highly appreciate your feedback. We're currently working on improving our reporting tool to make the experience the best it can be. It is great to support you and to keep protecting your brand worldwide! Red Points Team - [View Red Points pricing details and edition comparison](https://www.g2.com/products/red-points/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A31%3A22+-0500&secure%5Bsession_id%5D=0bb6b3d9-e8d5-4c6a-ac78-583a7b69f699&secure%5Btoken%5D=b521f9d9eb16dbda9b257077dd3617b89bc22cd8d128d7d1f50f873391926029&format=llm_user) ## Red Points Integrations - [Magneto](https://www.g2.com/products/magneto/reviews) ## Red Points Features **Identification** - Reseller Database - Monitoring - Violations - Social Media Monitoring - Mobile App Monitoring - Domain Monitoring - Marketplace Monitoring - Paid Search Monitoring **Functionality** - Detection - Media type **Vulnerability Management - Digital Risk Protection (DRP) Platforms** - Vulnerability Assessment - Digital Footprint Mapping - Fraud Detection - Data Leak Detection - Anti-Counterfeiting - Brand Protection **Enforcement** - Communication - Plans - Track - Activity Dashboard **Incident Response Digital Risk Protection (DRP) Platforms** - Threat Remediation - Automated Reponses - Incident Response Capabilities **Additional Functionality** - Customizable Templates - Access Control - Alerts/Notifications - Keyword Tracking - Search/Filter - Case Management - Competitive Analysis - AI Copilot - Intellectual Property Protection - Data Import/Export - Document Storage - Collaboration Tools - Investigation Management - Prioritization - Metadata Management - Content Library - Third-Party Integrations - Brand Guidelines - Brand Tracking - Engagement Tracking - Change Management - Brand Management - Generative AI - Reporting/Analytics - Violation Tracking **Reporting and Analytics - Digital Risk Protection (DRP) Platforms** - Threat Trends Analysis - Risk Assessment Reports - Customizable Dashboards ## Top Red Points Alternatives - [Recorded Future](https://www.g2.com/products/recorded-future/reviews) - 4.6/5.0 (225 reviews) - [ZeroFox](https://www.g2.com/products/zerofox/reviews) - 4.4/5.0 (164 reviews) - [Wiser Solutions](https://www.g2.com/products/wiser-solutions/reviews) - 4.3/5.0 (58 reviews)