G2 reviewers report that Red Points excels in user satisfaction, boasting a significantly higher overall score compared to Wiser Solutions. Users appreciate the automated takedown process that streamlines brand protection, making it more efficient and reducing manual workload.
Users say that Wiser Solutions offers an intuitive design that makes navigation easy, allowing for quick data analysis. However, some users feel that it struggles to meet specific workflow needs, indicating potential configuration challenges.
Reviewers mention that Red Points provides a smooth setup experience, with many highlighting the platform's simplicity and the clarity of alerts regarding fake listings. In contrast, Wiser Solutions has received mixed feedback on its setup process, with some users noting it could be more straightforward.
According to verified reviews, Red Points shines in its support quality, with users praising the proactive and responsive support team. Wiser Solutions also receives positive remarks for its customer service, but it doesn't match the level of satisfaction reported for Red Points.
Users highlight that Red Points offers a clear dashboard that allows real-time monitoring of brand violations, making it easier to manage takedowns. While Wiser Solutions provides good explanations and a breadth of content, it lacks the same level of real-time visibility that users find beneficial in Red Points.
G2 reviewers indicate that Red Points has a stronger market presence, reflected in its higher number of recent reviews and overall user engagement. Wiser Solutions, while appreciated for its features, has fewer recent reviews, which may suggest less active user engagement and feedback.
Pricing
Entry-Level Pricing
Red Points
No pricing available
Wiser Solutions
No pricing available
Free Trial
Red Points
No trial information available
Wiser Solutions
No trial information available
Ratings
Meets Requirements
9.5
45
8.2
45
Ease of Use
9.4
45
7.9
43
Ease of Setup
9.4
35
7.7
25
Ease of Admin
8.9
14
8.3
21
Quality of Support
9.6
46
8.9
44
Has the product been a good partner in doing business?
Wiser Solutions is a retail data services provider based in San Mateo, California. Wiser's core services are pricing intelligence, MAP monitoring, repricing,...Read more
Does Wiser Solutions offer a free trial?
1 Comment
Official Response from Wiser Solutions
Wiser Solutions offers a free consultation, but not a free trial. Customers can configure their solutions to fit their exact business needs, so no two...Read more
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