ReadyTech Reviews & Product Details

It's an all-in-one solution for technical training. It provides a platform for presentations and access to a virtual lab for students to practice. Out of the box, it gives the company a platform to provide training without a lot of help with IT. Their support team is usually quick to respond within a couple of minutes. Knowing someone can help during a live training session is nice. Review collected by and hosted on G2.com.

Most of the time, all the moving parts work, but this technology has a lot of back-end moving parts. Sometimes users will lose audio or access to the virtual lab. This could be due to the user's internet because it's not fast enough. It could also be something on the ReadyTech server. I find that I did have to reach out to the support often. Sometimes, they have to rebuild the credentials in order for users to access it even though the users were fine before. Issues with the Classroom can be challenging because your screen might not be displaying or your mic will stop working.

Although it is nice that it's an all in one solution, it's not perfect. These little disruptions can cause the training to go unplanned. You should always have a backup plan if things don't work in the classroom. From my experience, the classroom feature does not work as well as presenting in Zoom, Teams, or Webex. I find that these other platforms are more reliable with both presenting and audio. They also provide more features to interact. Review collected by and hosted on G2.com.

Responsive Support Team

The responsiveness of ReadyTech's support team is one of its defining qualities. Support requests are addressed promptly, minimizing downtime and ensuring that our company can continue to operate smoothly. The team is knowledgeable and professional, providing clear and practical solutions to any issues.

Comprehensive Resources

In addition to direct support, ReadyTech provides comprehensive resources that users can access anytime. These resources include detailed documentation, tutorials, and FAQs that cover a wide range of topics. This extensive library of information empowers users to troubleshoot and resolve issues independently, further enhancing the overall user experience. Review collected by and hosted on G2.com.

There is absolutely nothing negative to say about ReadyTech. Review collected by and hosted on G2.com.

The interface is easy to navigate and work on, I lead trainings using ReadyTech and it helps immnesenly without having to share my actual screen and ERP. I use it quarterly and it is quite simple and classy.

I like the ease of sign on, the ease of use and easy does it! Review collected by and hosted on G2.com.

I would say at this time I have no dislikes. I fully support the technology 100% Review collected by and hosted on G2.com.

On the whole this is a solid and reliable platform on which training courses can be delivered.

Any issues are dealt with quickly and effectively by their support team.

I use ReadyTech for all of my online L&D training delivery. Review collected by and hosted on G2.com.

There is nothing that I dislike about ReadyTech Review collected by and hosted on G2.com.

I have worked with other training platforms and ReadyTech has by far the best customer service and onboarding process I've experienced. They go above and beyond to rectify any issues in a timely fashion. I have nothing but good things to say about my experience so far using the ReadyTech platform. Review collected by and hosted on G2.com.

They're currently transitioning from one app to another for classroom management within the training platform and this can cause confustion when not familiar with the prgoram. Review collected by and hosted on G2.com.

We use ReadyTech to provide training environments. As an instructor I am able to easliy manage student pods. Being in multiple locations makes it a flexible platform that provides great user experience. Review collected by and hosted on G2.com.

When started to use ReadyTech there were some teething issues with device connectivity, the customer support team were very helpful. Review collected by and hosted on G2.com.

Platform is easy to understand, all features are intuitive, training participants are given a system check link which ensures that all machines on which ready tech is intended to be used are compatible with Ready Tech.

Trainer can have control of virtual machines and help participants out with issues.

Trainer can view all participant's screen at the same time to understand whether participants are stuck anywhere or not. Review collected by and hosted on G2.com.

Some times participants are not able to log in to the session again if they are logged out by mistake. Review collected by and hosted on G2.com.

The ReadyTech platform is user-friendly virtual teaching (classroom and lab) environment. Additionally, the support provided by ReadyTech makes using the platform much easier. Review collected by and hosted on G2.com.

At the moment, there is no feature I dislike about the ReadyTech platform. Review collected by and hosted on G2.com.

The support team are always there with good global coverage and fast resolution rates if issues occur. All the features are easy to use and setup details come through in a timely manner. I tend to only use the system a few times per year but it's always a smooth process. Review collected by and hosted on G2.com.

I'd prefer to be able to see the classroom admin and the remote desktop views at the same time rather than having to switch views. Review collected by and hosted on G2.com.

Capability to view all the participants desktop environment in one single window. Review collected by and hosted on G2.com.

File transfers between instructors/helpers/participants have many ways to accomplish this so it can be a bit confusing, but we found a solution and we are able to move forward. Review collected by and hosted on G2.com.