Re:catch Reviews & Product Details

How often do you come across a product that just hits the nail on the head, and caters to all your needs? When choosing a customer-facing solution, the experience for our customers is of utmost importance. On that point alone, Recatch is the unchallenged choice. With demo requests, often the customer is completely left in the dark until a sales rep finally reaches out to them. The experience with Recatch is genuinely customer-centric, transparent and flexible in a way that prioritizes the customer's availability and skips the tedious back-and-forth communication. On top of that, it has drastically improved our lead qualification efficiency. Lead routing set up is effortless and all you need to do is to just watch those inbound leads flow in. It's a solution that delivers high impact at maximum efficiency, backbone of our growth momentum. Review collected by and hosted on G2.com.

Looking forward to the sales cadence features! Review collected by and hosted on G2.com.

As someone who has helped scale products like Evernote for business, I place a heavy emphasis on user experience and buyer experience. The user experience of creating a booking page on re:catch is probably the easiest compared to other similar sales routing or scheduling tools. The embedding process is well-documented and doesn't require much coding. I can customize lead meeting routing settings with a simple drag and drop. From the perspective of the prospect we are reaching out to, the process seems natural and intuitive. Re:catch also bridges the cultural gap for meeting scheduling. I do a lot of business outside of the US and schedulers sometimes come off as cold and rude. Not Re: Catch. I love how Re:catch generates an email with hyperlinked time slots and displays a profile picture of the meeting host with a customizable description, making it no longer "rude" to send a time slot suggestion to the other party. Review collected by and hosted on G2.com.

I would appreciate it if I could automate and customize email replies based on different lead routing rules. This would be a great help in personalizing the messages for leads from various cultures. I'm sure they are working on it, but that's my main request for improvement. Review collected by and hosted on G2.com.

As a sales lead at a B2B SaaS company, I found Re:catch super helpful in completely automating our sales qualification and routing process for inbound. With just a few clicks and drag and drop, I can set up lead routing rules for our sales team. This allowed me to qualify leads through an inbound form and only take leads that qualify as our ideal customer profile. With the router feature, I also don’t have to spend time manually assigning a lead to an SDR anymore. These features are so simple to use that I can even make any changes to the qualifying or routing rules with literally a few clicks. Review collected by and hosted on G2.com.

It would be nice for the tool to have a feature where I could track conversion from unique visitors to landing sales meetings. Review collected by and hosted on G2.com.

Re:catch has completely removed the hassle of scheduling meetings with the most seamless user experience of booking meetings. Re:catch allows our leads and partners to book meetings with us with one click, so sending a link to our booking page or embedding it to our website reduces time trying to find availability and book meetings. This experience is so seamless for us as well – if I want to suggest time slots to have a meeting with someone, I just drag my calendar on Re:catch and it automatically generates an email with time slots for suggestions. Review collected by and hosted on G2.com.

It would be helpful for Re:catch to have some buffer time on the booking page! Review collected by and hosted on G2.com.

- Easy to suggest time slots to others with GCal / Outlook Calendar integration

- Can set up a booking page where people can book meetings with me immediately without having to exchange emails back and forth

- Easy to embed a booking page to a website / inbound form

- Great email/Slack/text reminder, reducing no-shows Review collected by and hosted on G2.com.

- Would love to be able to add even more customizable reminders (e.g. email content) for different meetings and leads

- Would be nice to have more integration with other CRM tools or meeting conferencing tools other than Zoom/Google Meet Review collected by and hosted on G2.com.

The lead routing feature of Re:catch is the best among all the sales tech stacks out there. Setting rule assignments is super easy to follow as you can drag and drop different rules and conditions to create the whole setting. I was surprised that this process was easier than most of the other tools where I have to set conditions for. It’s good that it even covers “disqualified” leads and where I can redirect them to. Review collected by and hosted on G2.com.

It would be fantastic to be able to customize reminder emails for these leads. Review collected by and hosted on G2.com.

One of the greatest advantages of Re:catch is its exceptional buyer experience provided to our leads. As a B2B business, it is crucial to provide our potential buyers with a seamless experience when they land on our page and book a demo call. By embedding Re:catch's booking page on our landing page, we have significantly enhanced the lead experience. Now, leads no longer have to wait for us to respond – they are immediately presented with a booking page featuring one of our sales reps. Re:catch has enabled us to effortlessly create this buyer-centric experience, ensuring a smooth and user-friendly process for both leads and our team. Review collected by and hosted on G2.com.

One area for improvement in Re:catch is the availability of an in-app dashboard to track meeting conversion and metrics. While I receive a weekly data report, it would be beneficial to have real-time access to these insights within the app, allowing for daily tracking and monitoring. Having an in-app dashboard would provide greater convenience and enable us to stay up-to-date with our meeting conversion and performance metrics more seamlessly. Review collected by and hosted on G2.com.

Our revenue team increased our conversion rate by 7 times. Re:catch allowed me to streamline the entire inbound sales funnel. As a B2B SaaS business, converting inbound leads into customers is our top priority. With Re:catch, I could effortlessly embed a booking page on our website, enabling inbound leads to schedule meetings automatically. The embedding process was seamless and easy, taking just 10 minutes to set up. Moreover, the lead routing feature was incredibly streamlined. By setting specific lead qualification rules, all leads were automatically handled, saving us valuable time and ensuring efficient lead management. Review collected by and hosted on G2.com.

While Re:catch excels in lead routing, automation, and management, it may not offer all the features of a comprehensive CRM tool. If you require a more robust CRM solution with advanced functionalities beyond lead management, Re:catch may not fully meet your needs. Review collected by and hosted on G2.com.

Made lead distribution much more advanced yet efficient with lead routing features. Can set up a demo call page where our AEs are put into a round robin or preset lead routing rules. Used our team’s website inbound form as a qualification point and mapped to Re:catch lead routing conditions with a few clicks. Super simple to set it up. Review collected by and hosted on G2.com.

Initially thought pricing was comparatively high, but the tool justified the pricing as it has more advanced lead routing features Review collected by and hosted on G2.com.

I like that it requires no engineering efforts when setting up the entire sales automation funnel. Most other sales tools require some coding or engineering efforts, but Re:catch has such a user-friendly, low-code installation process that someone like myself without any engineering background could just copy and paste a snippet of code to set up the tool. With this, I was able to set up a Re:catch booking page on our website’s form. Review collected by and hosted on G2.com.

I haven’t experienced too many glitches or errors yet! Review collected by and hosted on G2.com.