We have been using the application for more than 2 years and find it useful in our day to day contract management needs, it combines contract drafting, approvals, stamping and signing all in one place thats very convenient for us, customer support is helpful for any trouble shooting needs Review collected by and hosted on G2.com.

Not a dislike but sometimes we have faced challenges due to APIs of external applications, so modifications are required but not a problem for us Review collected by and hosted on G2.com.

I have been using this application for the past two years, and it has made our daily work much easier. Many of our routine tasks have become simpler thanks to its automation features. Accessing emails through token numbers is straightforward and has been very helpful for us, significantly reducing the amount of manual work required. Review collected by and hosted on G2.com.

I have hear about PL has launch new UI excited for the same. also if there any AI capabilities is there then its add more value in the application. Review collected by and hosted on G2.com.

The e-signing feature in RazorSign is very easy to use. I have to use it on daily basis. Once I generate an invoice, I can upload it to the RazorSign application and send it for e-signature to the authorized signatory. I don’t need to follow up for signature reminders, as the application handles it automatically. Review collected by and hosted on G2.com.

The document upload speed could be faster. Review collected by and hosted on G2.com.

I really enjoyed my time using this platform. One of its standout features is how easy it is to navigate—everything feels intuitive and well-structured, even if you're not the most tech-savvy person. Getting started was a breeze, which really highlights how simple the setup process is. I managed to create my workflows without needing any outside help.

I find myself using the platform almost every day, especially for handling recurring contracts. The templates feature is a massive time-saver, and it comes packed with a ton of powerful tools—definitely a great value for the price.

It integrates seamlessly with the other tools in my tech stack, so I've never had any issues with that. And on the rare occasions when I needed support, the customer service team has been quick to respond, knowledgeable, and genuinely helpful.

All in all, it's a dependable, feature-rich solution that keeps my work organized and efficient Review collected by and hosted on G2.com.

Adding a few extra tooltips or help icons would really enhance accessibility. Review collected by and hosted on G2.com.

We use the application as a repository for our contracts throughout the country, its features like reminder plays a big part in the renewals

Agreements are accessible on the go and contract summaries are available when required, thats saves time. Key agreement details are available in one glace without having to go in details Review collected by and hosted on G2.com.

Search option should be more accessible. Review collected by and hosted on G2.com.

RazorSign has made document signing effortless for me. It eliminates manual errors, ensures all required fields are signed, and keeps a complete digital record. The multi-signatory feature and automatic notifications save a lot of coordination time. Review collected by and hosted on G2.com.

So far, I have not reached a stage where I have observed any dislikes. Review collected by and hosted on G2.com.

Razorsign makes our work simple. Documents can be shared for e-signature quickly, and automatic reminders reduce extra follow-ups. The support team responds fast. Review collected by and hosted on G2.com.

So far, I have not faced any challenges using the application. My queries are resolved quickly through support calls. Review collected by and hosted on G2.com.

RazorSign is actually a pretty solid software. In the past, when my account was managed by the previous account manager, everything ran smoothly and was well-coordinated. However, since the change in account managers, things have taken a turn for the worse. The current support executive, Vijay, really struggles with communication. He attempts to speak in English, but it’s often hard to grasp what he’s trying to say. It feels like he’s only using English because we do, not because he’s comfortable with it. This creates a lot of confusion and ends up wasting time.

Additionally, some of our internal users would rather communicate in Hindi or clear English, but Vijay tends to mix both languages, which makes it even harder to follow. If all the information is available in the application but your support executive can’t explain it clearly, then what’s the point? Review collected by and hosted on G2.com.

Absolutely – communication support is key. The software itself works well, but the quality of support leaves a lot to be desired. I’m updating my review after a really disappointing experience. It felt like I was talking to someone who wasn’t trained at all – more like a vendor on a train than a professional representative. Such a letdown.

And another thing – the support agent (Vijay) seemed way more focused on getting a positive review than actually addressing my issue. I just don’t get why the team keeps pushing for good reviews without first tackling the real communication problems. It would be great if they could hire trained professionals who can communicate clearly and handle client interactions properly.

I want to clarify that my feedback isn’t directed at the whole support team—there are definitely some who are well-trained and great at communicating. My disappointment is aimed at just one individual; the rest of the team seems to handle clients and conversations quite well. Review collected by and hosted on G2.com.

The team is very professional and understand the requirements. The team has fulfilled all our requirements and expectations. Review collected by and hosted on G2.com.

There is no dislikes in the razorsign tool in our case. Review collected by and hosted on G2.com.