# Top 10 Ravenna Alternatives & Competitors
**Average Rating:** 5.0/5
**Total Number of Reviews:** 2
Research alternative solutions to Ravenna on G2, with real user reviews on competing tools. HR Service Delivery Software is a widely used technology, and many people are seeking secure, top rated software solutions with knowledge management, document management, and business process management. Other important factors to consider when researching alternatives to Ravenna include reliability and ease of use. The best overall Ravenna alternative is Freshservice. Other similar apps like Ravenna are Atera, Jira Service Management, SysAid, and ClickUp. Ravenna alternatives can be found in [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Help Desk Software](https://www.g2.com/categories/help-desk).


## Best Paid & Free Alternatives to Ravenna
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [Atera](https://www.g2.com/products/atera/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [SysAid](https://www.g2.com/products/sysaid/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)

## Top 10 Alternatives to Ravenna Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Ravenna stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services and Internet, and find the best product for your business.


  ### 1. [Freshservice](https://www.g2.com/products/freshservice/reviews)
By Freshworks
**Average Rating:** 4.6/5
**Total Reviews:** 1,341
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.


Categories in common with Ravenna: [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Ravenna vs Freshservice](https://www.g2.com/compare/freshservice-vs-ravenna-software-inc-ravenna)
**Compare Freshservice with other alternatives:**
- [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice)
- [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid)
- [Freshservice vs ClickUp](https://www.g2.com/compare/clickup-vs-freshservice)
- [Freshservice vs Zoho Desk](https://www.g2.com/compare/freshservice-vs-zoho-desk)
- [Freshservice vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshservice)
- [Freshservice vs Zendesk for Customer Service](https://www.g2.com/compare/freshservice-vs-zendesk-for-customer-service)
- [Freshservice vs Paycom](https://www.g2.com/compare/freshservice-vs-paycom)
- [Freshservice vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-freshservice)

  ### 2. [Atera](https://www.g2.com/products/atera/reviews)
By Atera
**Average Rating:** 4.6/5
**Total Reviews:** 1,228
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.


Categories in common with Ravenna: [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Ravenna vs Atera](https://www.g2.com/compare/atera-vs-ravenna-software-inc-ravenna)
**Compare Atera with other alternatives:**
- [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice)
- [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management)
- [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid)
- [Atera vs ClickUp](https://www.g2.com/compare/atera-vs-clickup)
- [Atera vs Zoho Desk](https://www.g2.com/compare/atera-vs-zoho-desk)
- [Atera vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-atera)
- [Atera vs Zendesk for Customer Service](https://www.g2.com/compare/atera-vs-zendesk-for-customer-service)
- [Atera vs Paycom](https://www.g2.com/compare/atera-vs-paycom)
- [Atera vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/atera-vs-automation-anywhere-agentic-process-automation)

  ### 3. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
By Atlassian
**Average Rating:** 4.3/5
**Total Reviews:** 988
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.


Categories in common with Ravenna: [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Ravenna vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ravenna-software-inc-ravenna)
**Compare Jira Service Management with other alternatives:**
- [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management)
- [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [Jira Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-jira-service-management)
- [Jira Service Management vs Zoho Desk](https://www.g2.com/compare/jira-service-management-vs-zoho-desk)
- [Jira Service Management vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-jira-service-management)
- [Jira Service Management vs Zendesk for Customer Service](https://www.g2.com/compare/jira-service-management-vs-zendesk-for-customer-service)
- [Jira Service Management vs Paycom](https://www.g2.com/compare/jira-service-management-vs-paycom)
- [Jira Service Management vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira-service-management)

  ### 4. [SysAid](https://www.g2.com/products/sysaid/reviews)
By SysAid
**Average Rating:** 4.5/5
**Total Reviews:** 752
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.


Categories in common with Ravenna: [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Ravenna vs SysAid](https://www.g2.com/compare/ravenna-software-inc-ravenna-vs-sysaid)
**Compare SysAid with other alternatives:**
- [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid)
- [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid)
- [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [SysAid vs ClickUp](https://www.g2.com/compare/clickup-vs-sysaid)
- [SysAid vs Zoho Desk](https://www.g2.com/compare/sysaid-vs-zoho-desk)
- [SysAid vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-sysaid)
- [SysAid vs Zendesk for Customer Service](https://www.g2.com/compare/sysaid-vs-zendesk-for-customer-service)
- [SysAid vs Paycom](https://www.g2.com/compare/paycom-vs-sysaid)
- [SysAid vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sysaid)

  ### 5. [ClickUp](https://www.g2.com/products/clickup/reviews)
By ClickUp
**Average Rating:** 4.6/5
**Total Reviews:** 13,219
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.


Categories in common with Ravenna: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Ravenna vs ClickUp](https://www.g2.com/compare/clickup-vs-ravenna-software-inc-ravenna)
**Compare ClickUp with other alternatives:**
- [ClickUp vs Freshservice](https://www.g2.com/compare/clickup-vs-freshservice)
- [ClickUp vs Atera](https://www.g2.com/compare/atera-vs-clickup)
- [ClickUp vs Jira Service Management](https://www.g2.com/compare/clickup-vs-jira-service-management)
- [ClickUp vs SysAid](https://www.g2.com/compare/clickup-vs-sysaid)
- [ClickUp vs Zoho Desk](https://www.g2.com/compare/clickup-vs-zoho-desk)
- [ClickUp vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-clickup)
- [ClickUp vs Zendesk for Customer Service](https://www.g2.com/compare/clickup-vs-zendesk-for-customer-service)
- [ClickUp vs Paycom](https://www.g2.com/compare/clickup-vs-paycom)
- [ClickUp vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-clickup)

  ### 6. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
By Zoho
**Average Rating:** 4.4/5
**Total Reviews:** 7,794
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.


Categories in common with Ravenna: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Ravenna vs Zoho Desk](https://www.g2.com/compare/ravenna-software-inc-ravenna-vs-zoho-desk)
**Compare Zoho Desk with other alternatives:**
- [Zoho Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-zoho-desk)
- [Zoho Desk vs Atera](https://www.g2.com/compare/atera-vs-zoho-desk)
- [Zoho Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-zoho-desk)
- [Zoho Desk vs SysAid](https://www.g2.com/compare/sysaid-vs-zoho-desk)
- [Zoho Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-zoho-desk)
- [Zoho Desk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk)
- [Zoho Desk vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zoho Desk vs Paycom](https://www.g2.com/compare/paycom-vs-zoho-desk)
- [Zoho Desk vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-zoho-desk)

  ### 7. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
By Salesforce
**Average Rating:** 4.4/5
**Total Reviews:** 7,358
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.


Categories in common with Ravenna: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Ravenna vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ravenna-software-inc-ravenna)
**Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:**
- [Agentforce Service (formerly Salesforce Service Cloud) vs Freshservice](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshservice)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Atera](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-atera)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Jira Service Management](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-jira-service-management)
- [Agentforce Service (formerly Salesforce Service Cloud) vs SysAid](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-sysaid)
- [Agentforce Service (formerly Salesforce Service Cloud) vs ClickUp](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-clickup)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Zoho Desk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Zendesk for Customer Service](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Paycom](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-paycom)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-automation-anywhere-agentic-process-automation)

  ### 8. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
By Zendesk
**Average Rating:** 4.3/5
**Total Reviews:** 7,001
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.


Categories in common with Ravenna: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Ravenna vs Zendesk for Customer Service](https://www.g2.com/compare/ravenna-software-inc-ravenna-vs-zendesk-for-customer-service)
**Compare Zendesk for Customer Service with other alternatives:**
- [Zendesk for Customer Service vs Freshservice](https://www.g2.com/compare/freshservice-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Atera](https://www.g2.com/compare/atera-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs SysAid](https://www.g2.com/compare/sysaid-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs ClickUp](https://www.g2.com/compare/clickup-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Zoho Desk](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zendesk for Customer Service vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Paycom](https://www.g2.com/compare/paycom-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-zendesk-for-customer-service)

  ### 9. [Paycom](https://www.g2.com/products/paycom/reviews)
By Paycom
**Average Rating:** 4.5/5
**Total Reviews:** 6,740
Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.


Categories in common with Ravenna: [HR Service Delivery](https://www.g2.com/categories/hr-service-delivery)

**Compare:** [Ravenna vs Paycom](https://www.g2.com/compare/paycom-vs-ravenna-software-inc-ravenna)
**Compare Paycom with other alternatives:**
- [Paycom vs Freshservice](https://www.g2.com/compare/freshservice-vs-paycom)
- [Paycom vs Atera](https://www.g2.com/compare/atera-vs-paycom)
- [Paycom vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-paycom)
- [Paycom vs SysAid](https://www.g2.com/compare/paycom-vs-sysaid)
- [Paycom vs ClickUp](https://www.g2.com/compare/clickup-vs-paycom)
- [Paycom vs Zoho Desk](https://www.g2.com/compare/paycom-vs-zoho-desk)
- [Paycom vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-paycom)
- [Paycom vs Zendesk for Customer Service](https://www.g2.com/compare/paycom-vs-zendesk-for-customer-service)
- [Paycom vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-paycom)

  ### 10. [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)
By Automation Anywhere
**Average Rating:** 4.5/5
**Total Reviews:** 5,613
Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise.


Categories in common with Ravenna: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Ravenna vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ravenna-software-inc-ravenna)
**Compare Automation Anywhere Agentic Process Automation with other alternatives:**
- [Automation Anywhere Agentic Process Automation vs Freshservice](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-freshservice)
- [Automation Anywhere Agentic Process Automation vs Atera](https://www.g2.com/compare/atera-vs-automation-anywhere-agentic-process-automation)
- [Automation Anywhere Agentic Process Automation vs Jira Service Management](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira-service-management)
- [Automation Anywhere Agentic Process Automation vs SysAid](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sysaid)
- [Automation Anywhere Agentic Process Automation vs ClickUp](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-clickup)
- [Automation Anywhere Agentic Process Automation vs Zoho Desk](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-zoho-desk)
- [Automation Anywhere Agentic Process Automation vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-automation-anywhere-agentic-process-automation)
- [Automation Anywhere Agentic Process Automation vs Zendesk for Customer Service](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-zendesk-for-customer-service)
- [Automation Anywhere Agentic Process Automation vs Paycom](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-paycom)


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