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RAVE Alert Reviews & Product Details

Rave Alert: Quick, Reliable, and Comprehensive Mass Notifications at Your Fingertips At the heart of the Rave Platform and interconnected with the expansive Motorola Solutions safety ecosystem, Rave Alert stands out as a FedRAMP-authorized leader in mass notification systems. Tailored for governments, organizations, institutions, and schools, it ensures rapid, reliable messaging across multiple channels—be it text, email, desktop, voice, IPAWS-OPEN, WebEOC, public address systems, social media, digital signage, or the Smart911 app. Ease of use is paramount: administrators are fully equipped within two hours, while those with limited access get on board in mere minutes. When every second matters, Rave Alert's intuitive interface lets you swiftly send thousands of notifications—from daily communications to emergency alerts—with just three clicks. Furthermore, it proudly holds certification from the U.S. Department of Homeland Security's SAFETY Act, attesting to its robust and dependable infrastructure.

Seller

Rave Mobile Safety

Discussions

RAVE Alert Community

Languages Supported

Arabic, Catalan, Czech, Danish, English, Hindi, Croatian, Dutch, Spanish, Chinese (Simplified)

Overview by

Ian Wilmot

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

27 months

View More Pricing Information

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RAVE Alert Media

It only takes three clicks to send alerts in all communication modes. CAP compliant, Rave Alert lets you instantly send alerts via text email, and voice, and send to IPAWS-OPEN, WebEOC, and digital signage – simultaneously.

RAVE Alert Demo - Push Alert Notifications

Notify your community from anywhere via any Internet-connected device. Send out multimodal messages simultaneously from a single launch point.

RAVE Alert Demo - Unmatched Performance and Reliability

Rave’s public safety grade infrastructure of multiple carriers, carrier networks and aggregators, and geo-redundant data centers, ensures top emergency notification system performance and delivery.

RAVE Alert Demo - Superior Data and Contact Management

Rave Alert offers automated “set it and forget it” data management with on-going, proactive freshness checks. Our secure data centers ensure that your data stays safe.

Rave Alert’s SMS Opt-in feature enables people to easily sign up for alerts by texting a keyword to a short code.

With Rave Alert’s geo-poll feature, you can solicit requested information via simple poll questions via SMS, email and voice calls.

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Verified User in Higher Education

Mid-Market (51-1000 emp.)

8/17/2023

"Much could be improved"

2/5

What do you like best about RAVE Alert?

Rave allows us to give the necessary information to our Faculty, Staff and students Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

I dislike that RAVE has yet to develop an APP for easier access. At this time we have to log into a PC, half the time the password has expired and the other half we log into the wrong site. RAVE is very inconvienent. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

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Hi CJ, thanks for taking the time to share some details about your experience with Rave Alert, we love hearing how our customers are using the software to keep their campus community informed and safe! We greatly appreciate your feedback and invite you to share more about your experience with us in the future.

Ricardo G.

Enterprise (> 1000 emp.)

3/8/2024

"I am very pleased with the RAVE Alert product and its features."

4.5/5

What do you like best about RAVE Alert?

Rave Alert allows us to create predetermined alert templates for many different potential emergencies. Students get automatically registered into the system once they register as students, and the institution does not have to have a dedicated person to populate and register students. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

So far every thing is good with our system. If i had to choose, we have to manualy delete graduating seniors of transfer student every semester is one thing that i dislike. Review collected by and hosted on G2.com.

kevin.garcia@jeffcom911.org G.

Mid-Market (51-1000 emp.)

8/12/2023

"Superb experience-easy setup, swift critical info sharing, enhancing community safety."

5/5

What do you like best about RAVE Alert?

Rave Alert has revolutionized public notifications in Jefferson County, Colorado, by providing a one-stop shop for citizen enrollment and vital updates. With 24 agencies, including Police, Fire, and EMS, using the platform, the county gains a remarkable resource for coordinated and timely communication. The platform's user interface is simple and intuitive, enabling administrators to reach the public promptly. Its versatility extends beyond message composition, with options for SMS, voice calls, emails, and social media. Rave Alert's adaptability to the dynamic environment showcases its practicality, catering to both community-level announcements and county-wide public safety alerts. The platform's comprehensive features and dedication to local agencies make it an invaluable asset for public notifications. As a result, the county is well-prepared to face challenges and is empowered to stay vigilant and secure in an ever-changing world. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

In our experience with Rave Alert, there is truly not much to dislike. While we did encounter some growing pains at the outset, the standout feature was the unwavering support provided by the Rave team. Their commitment to ensuring a smooth experience was evident at every step of the way. Review collected by and hosted on G2.com.

What problems is RAVE Alert solving and how is that benefiting you?

Rave Alert's contribute to a safer and better informed community. By effectively addressing communication challenges, ehancing coordination and providing accurate information during critical moments, the platform plays a vital role in ensuring the well being and preparedness of our community members. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

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Hi Kevin, thank you for taking the time to share some details about your experience with Rave Alert, we love hearing how the software is supporting communication for Jefferson County! Thank you for your patience at the outset of your experience with Rave as we scaled up to meet your needs. Don't hesitate to contact our support team if we can be of assistance in any way going forward. We greatly appreciate your feedback and invite you to share more about your ongoing experience with us in the future.

Verified User in Public Safety

Small-Business (50 or fewer emp.)

8/10/2023

"Good but still concerned with the Motorola take over."

4/5

What do you like best about RAVE Alert?

We really like the ease of use. There have been improvements over the years which we were happy with (and had suggested a couple that were implemented). The Rave team has always been very good. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

With the recent changes by FEMA (or whoever it was) regarding the automatic weather notifications, we have some fears about these going out. The fix was rapid but we are still a little unsure of everything with it now. Review collected by and hosted on G2.com.

What problems is RAVE Alert solving and how is that benefiting you?

Not sure why we could only pick Emergency Notifications above. We use it for other things as well. We needed an easy way to communicate with our schools when incidents happened in their proximity, Rave Alert solved that problem. We loved the automatic weather notifications, but we still are a little worried about how it's being done now, but once we see more things go out our confidence will grow. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

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Thank you for taking the time to share some details about your experience with Rave Alert, we love hearing how our customers are using the software for more than just emergency notifications! We understand your concerns due to the changes with automatic weather notifications, feel free to contact us directly if you are interested in learning more. We greatly appreciate your feedback and invite you to share more about your experience with us in the future.

Austin M.

Small-Business (50 or fewer emp.)

9/28/2023

"Outstanding and Crucial"

5/5

What do you like best about RAVE Alert?

1. The ease of this product sets it apart. I know that my staff has an instant way of contacting not only authorities, but also each other in the case of an emergency. 2. Customer service has been prompt and proactive. VERY impressed. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

I'd like to see options for hands-free AI usage in case the caller is incapacitated in some way. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

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Hi Austin, thank you for taking the time to share some details about your experience with Rave Alert. We love hearing how easy the software is to operate in various use cases!

April Al Shamma J.

Small-Business (50 or fewer emp.)

8/17/2023

"Used primarily for general notifications. Reliable and easy to use."

5/5

What do you like best about RAVE Alert?

Ability to use established templates. Ability to see past alerts that were sent out. Knowledge of the sucessful alerts received and those that didn't answer or receive messages. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

I don't have any dislike currently. I don't send alerts as frequently as my other staff and I have not heard any dislikes/complaints. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

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Hi April, thank you for taking the time to share some details about your experience with Rave Alert. The ability to create templates has become a favorite among users and we love hearing how they are being utilized! We greatly appreciate your feedback and invite you to share more about your experience with us in the future.

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

12/8/2023

"Rave Review"

5/5

What do you like best about RAVE Alert?

Hoping to be able to use for internal purposes and interagency communications Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

Not sure just yet as we are only getting started Review collected by and hosted on G2.com.

Response from Christian Dion of RAVE Alert

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We're glad to hear that you are considering using RAVE Alert for internal and interagency communications. If you encounter any issues or have any feedback as you get started, please don't hesitate to reach out to our support team.

Steven T.

Emergency Management Specialist

Enterprise (> 1000 emp.)

8/15/2023

"Long time happy customer"

4.5/5

What do you like best about RAVE Alert?

It's reliability and logevity. They have been and remain at the forefront of the ENS market, especially in Higher Ed. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

Older architecture limits it's ability to look and function as smooth as more modern competitors. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

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Hi Steven, thank you for taking the time to share some details about your experience using Rave Alert for rapid notifications. We greatly appreciate your feedback and invite you to share more about your experience with us in the future.

Abigayle D.

Enterprise (> 1000 emp.)

10/3/2023

"Great Platform"

4.5/5

What do you like best about RAVE Alert?

RAVE allows us to notify large groups of team members within seconds, whether it be in an emergency situation or staffing issues. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

RAVE can be a bit difficult to get to know and learn in the beginning. Review collected by and hosted on G2.com.

Response from Christian Dion of RAVE Alert

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Thank you for sharing your positive experience with RAVE Alert. We acknowledge that the platform may have a learning curve, and we're committed to enhancing the onboarding process to make it easier for new users.

Verified User in Higher Education

Enterprise (> 1000 emp.)

8/10/2023

"Reliable service for our community"

5/5

What do you like best about RAVE Alert?

The APIs allow for specific use cases in our environment. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

The demo/trial system for new components, like Desktop Alerts, need to be streamlined. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

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Thank you for taking the time to share some details about your experience with Rave Alert. We appreciate the feedback on streamlining demo/trial systems. Feel free to reach out to our customer success team if we can be of assistance in helping you with the matter. We greatly appreciate your feedback and invite you to share more about your experience with us in the future.