What I like best: The highly customizable rule engine and its effectiveness in blocking sophisticated attacks remain top positives. The responsive customer support has also been valuable when navigating complex configurations. What's most helpful: The granular control over security policies, combined with reliable bot management and the support team's expertise, provides significant value in maintaining a strong security posture. We use it constantly, making its effectiveness crucial. Upsides: Strong security efficacy, particularly against advanced threats and bots, coupled with helpful customer support. The frequent use underscores its importance in our daily operations. Review collected by and hosted on G2.com.
What I dislike: The initial implementation and integration with our existing infrastructure were not as straightforward as desired, requiring significant configuration and troubleshooting. While support is helpful, the complexity adds overhead. The reporting interface still lacks the intuitive depth we need for quick analysis. What's least helpful: The less-than-seamless initial integration process and the ongoing need for expert tuning can be time-consuming. The reporting limitations hinder proactive threat analysis. Downsides: Complexity in initial implementation and integration, a steeper learning curve for effective management, and reporting that could be more user-friendly. Review collected by and hosted on G2.com.
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