--- title: Qwaiting Reviews meta_title: 'Qwaiting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Qwaiting works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 8 scale: '5' date_modified: '2026-08-11' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Qwaiting Reviews **Vendor:** Shrivra **Category:** [Queue Management Software](https://www.g2.com/categories/queue-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 8 ## About Qwaiting Qwaiting is a leading SaaS-focused queue management software that helps industries deliver faster, smarter, and more personalized experiences. Designed for enterprises and growing businesses, Qwaiting replaces frustration with freedom. It lets customers check in virtually, wait remotely, and get served seamlessly, while giving organizations real-time visibility into operations, staff performance, and customer flow. From retail and healthcare to government offices and banks, Qwaiting helps businesses increase service efficiency, boost satisfaction, and turn waiting time into engagement time. With intuitive setup, multi-location management, and predictive data insights, Qwaiting integrates effortlessly into your daily operations and brand experience. Trusted globally by leaders like DHL Express, Skechers, Singtel, the Ministry of Health Singapore, and Changi Airport, Qwaiting empowers organizations to move from managing queues to mastering customer experiences. Start your transformation today with a free 14-day trial. No credit card required. ## Qwaiting Pros & Cons **What users like:** - Users value the **ease of use** of Qwaiting, enjoying seamless management of appointments and efficient workflows. (3 reviews) - Users praise the **easy setup** of Qwaiting, allowing for fast deployment and seamless integration into existing systems. (2 reviews) - Users love how Qwaiting's **appointment management** automates bookings and reduces no-show rates, enhancing operational efficiency. (1 reviews) - Users appreciate the **automatic scheduling** feature of Qwaiting, enhancing efficiency by streamlining bookings and reducing no-show rates. (1 reviews) - Users appreciate the **automation efficiency** of Qwaiting, streamlining bookings and significantly reducing no-show rates. (1 reviews) - Calendar Integration (1 reviews) - Customer Support (1 reviews) - Customization (1 reviews) - Easy Scheduling (1 reviews) - Users appreciate the **helpful messaging features** of Qwaiting, enhancing team communication and streamlining the recruitment process. (1 reviews) **What users dislike:** - Users find Qwaiting's **limited customization** options to be a drawback, affecting their overall experience with the product. (1 reviews) - Users find the **mobile version challenging** , citing slow navigation and difficulty managing appointments and interviews. (1 reviews) ## Qwaiting Reviews ### 1. My review for Qwaiting **Rating:** 4.0/5.0 stars **Reviewed by:** Satish v. | US IT Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Qwaiting?** Qwaiting is to run appointments for the walkin interview, user interface is not bad, it reduces waiting time by generating the token system with less clicks, sms notification is really helpful for our team for easy access at the front desk, tokens are issued for everyone digitally which makes recruitment process easy **What do you dislike about Qwaiting?** mobile version could have been made easy it takes long time while managing the appointments and interviews, managing through mobile is not easy takes long time browsing **What problems is Qwaiting solving and how is that benefiting you?** issuing of tokens for the interviews has made hassle free which solves the crowding issues, it takes long time managing everything manual with the help of qwaiting the process has been made easy ## Qwaiting Discussions - [What is Qwaiting used for?](https://www.g2.com/discussions/what-is-qwaiting-used-for) - [View Qwaiting pricing details and edition comparison](https://www.g2.com/products/qwaiting/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+23%3A46%3A08+-0500&secure%5Bsession_id%5D=34810d9f-cdaa-44fb-a21e-535d8c8085ce&secure%5Btoken%5D=133d889132fb8fd48d5d7b03066061c06a425d63a9f4cca85c2e29565eb464e7&format=llm_user) ## Qwaiting Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Customer Support** - SMS Updates - VIP Settings - Multilanguage Support **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications - Recurring Appointments - Automated Scheduling - Group Scheduling **Reporting and Analytics** - Customer Information - Predictive Analytics - Clerk Performance Reports - Location-based Peformance Reports **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Hardware** - Proprietary Hardware - Hardware Agnostic - Digital Signage **Personalization** - Branding - Links **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Generative AI ** - AI Text-to-Speech - AI Text-to-Video - AI Text-to-3D **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Customizable Templates - Availability Management - Wait List Management - Mobile Access - Client Portal - Data Import/Export - Appointment Management - Email Marketing - Client Management - Employee Management - Client Database - Online Booking - Reporting & Statistics - SMS Messaging - Credit Card Processing - API - Multi-Location - Email Management - Customer History - Calendar Management - AI Copilot - Activity Dashboard ## Top Qwaiting Alternatives - [Waitwhile](https://www.g2.com/products/waitwhile/reviews) - 4.9/5.0 (322 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - 4.6/5.0 (5,545 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,137 reviews)