QuickBooks Online Reviews & Product Details

It’s easy to use, and uploading documents is fast. I also like the integration with other products, and the pricing feels fair. The technical support is great, and I’m able to stay in contact with other users who can share tips. The AI summary feature is helpful as well. Review collected by and hosted on G2.com.

At first, it seemed like a cumbersome product. However, after trial and error and assistance, it was easier to use. Some of the summaries I tried to pull were troublesome. It likes to automatically categorize charges, and it can add more time when reconciling the books. Like a cash app transfer is considered an ATM withdrawal or a wire transfer listed as a DRAW. So we are working through the mislabeling of the transactions. Review collected by and hosted on G2.com.

I am an accountant and a partner with QuickBooks as an advisor to access my clients who use Quickbooks.

I have been doing this for over 10 years and am well acquainted with how QuickBooks works and am very satisfied with it as it makes my life and my clients' lives easier as clients are using a good accounting software to help run thir buiness and gives them the necessary business reports they need.

The cost is lower than most other accounting software for business and can be scaled for more features only when the business needs them. Review collected by and hosted on G2.com.

There are not many downsides. But if there is any, I would say the menu layout is not as intuitive or good as some other accounting software solutions Review collected by and hosted on G2.com.

I like the bank feed download feature in QuickBooks Online because it pulls all of the transactions from the connected bank account. This feature allows me to quickly match transactions to expenses or income, and I can create rules for faster processing. It's great that I don't have to enter each transaction manually since the bank feed pulls directly from the bank and loads the data into the feed, making it easy to categorize or match transactions. Review collected by and hosted on G2.com.

I don't like the Integrated Apps change. It used to be easier to download transactions from PayPal to its own bank register. Now it's in a separate area in the integrated apps, so you no longer have it in your bank feed screen. It was hard to locate and also match transactions. Review collected by and hosted on G2.com.

We’ve had a great experience using QuickBooks. The UI is clean and intuitive, making day-to-day accounting tasks easy to manage, while the integrations with other tools streamline our workflows significantly. Performance has been reliable, with real-time access to financial data across the team.

From a cost perspective, it delivers strong ROI by saving time and improving accuracy. Onboarding was smooth, and the available support resources made it easy to get up and running quickly. Overall, QuickBooks has been a dependable and efficient solution for our financial operations. Review collected by and hosted on G2.com.

While QuickBooks Online is a strong overall platform, there are a few drawbacks. Some advanced features can feel less intuitive and require extra time to navigate, and occasional system lag can impact efficiency during heavier use. Pricing can also add up as additional features or users are needed. That said, these are relatively minor compared to the overall value it provides. Review collected by and hosted on G2.com.

What I most like about QuickBooks is how easy it is to integrate the OFX and CSV from the bank account. I can see all the bills, I can update the invoices, and check the preview for the month. It is absolutely the best software for financing! The UI is even more great now, a clean design, the performance is smooth, the support has always been great, and pricing is helping us to check the monthly costs and upgrade our services! Review collected by and hosted on G2.com.

I wish more people on the team could undo reconciled statements. Sometimes we run into an error in a statement, and the accountant didn’t know it could be undone. Review collected by and hosted on G2.com.

It is the best under-budget, user-friendly accounting software, so even non-accountants can manage basic accounting without much difficulty.

Its integration with other software, like Bill.com, Fishbowl, etc., makes it a complete software package to cover overall performance

A bank account can be synced directly with QBO, so that live bank transactions can be tracked and categorized in the books easily to make it time-efficient and accurate.

As a cloud-based platform, it allows users to access financial data anytime and from anywhere, eliminating the need for installation and enabling seamless collaboration. The QB support system makes it the best in the market. Review collected by and hosted on G2.com.

Subscription costs (especially for QuickBooks Online) can feel high for small-scale businesses. Review collected by and hosted on G2.com.

What I like best about QuickBooks Online is how easy it is to manage day-to-day accounting in one place. It simplifies invoicing, expense tracking, and bank reconciliations, and the real-time reporting helps keep a clear view of finances. It’s especially useful for collaborating with clients since everything is cloud-based and accessible anytime. Review collected by and hosted on G2.com.

What I dislike about QuickBooks Online is that it can feel limiting for more complex accounting needs. Reporting customization isn’t very flexible, and performance can slow down with large data sets. Also, pricing tends to increase over time, and customer support isn’t always consistent. Review collected by and hosted on G2.com.

I find QuickBooks Online to be a very good and easy app that saves a lot of my time. It simplifies invoice creation so I can make and send them in just a few clicks, which speeds up my work. I also like how it helps me track my expenses without sorting through receipts manually, as it automatically records everything. It keeps all my payments and transactions in one place, making it faster to work and view my finances easily and clearly. It's particularly useful during tax season, keeping all my documents ready without headaches. Additionally, I use it with PayPal, email, payroll tools, Excel, and banking apps, which makes managing everything convenient. Review collected by and hosted on G2.com.

Honestly, everything about QuickBooks Online is best. However, it is little difficult to learn the system but we get used to it. Review collected by and hosted on G2.com.

I like how you can quickly search for any customer information. You can create a statement with a balance forward or open item as well. I also like the estimate feature. And I like how it also can automatically chase clients when they haven't paid within their set time frame. It significantly reduces the time that I have to spend chasing clients for payments and searching for a specific invoice or customer engagement item, making everything quick and easy for both myself and the client. Review collected by and hosted on G2.com.

Sometimes, the payment link doesn't seem to work properly, and they have to keep refreshing it, and then try again the next week to pay via card. Also, it would be good to have the option to split an invoice and send 50% to one client, 50% to another client. Review collected by and hosted on G2.com.

What I like best about QuickBooks Online is its user-friendly interface and ease of access from anywhere. It simplifies accounting tasks like invoicing, expense tracking, and bank reconciliation, making day-to-day financial management much more efficient. The real-time reporting feature also helps in making quick and informed business decisions. Review collected by and hosted on G2.com.

What I dislike about QuickBooks Online is that it can sometimes be slow or laggy, especially when working with large data sets. Certain features feel limited compared to the desktop version, and customization options for reports are not always flexible. Additionally, the subscription cost can be high for small businesses, and customer support response times can occasionally be inconsistent. Review collected by and hosted on G2.com.