QuickBooks Online Reviews & Product Details

I find QuickBooks Online to be a very good and easy app that saves a lot of my time. It simplifies invoice creation so I can make and send them in just a few clicks, which speeds up my work. I also like how it helps me track my expenses without sorting through receipts manually, as it automatically records everything. It keeps all my payments and transactions in one place, making it faster to work and view my finances easily and clearly. It's particularly useful during tax season, keeping all my documents ready without headaches. Additionally, I use it with PayPal, email, payroll tools, Excel, and banking apps, which makes managing everything convenient. Review collected by and hosted on G2.com.

Honestly, everything about QuickBooks Online is best. However, it is little difficult to learn the system but we get used to it. Review collected by and hosted on G2.com.

I like how you can quickly search for any customer information. You can create a statement with a balance forward or open item as well. I also like the estimate feature. And I like how it also can automatically chase clients when they haven't paid within their set time frame. It significantly reduces the time that I have to spend chasing clients for payments and searching for a specific invoice or customer engagement item, making everything quick and easy for both myself and the client. Review collected by and hosted on G2.com.

Sometimes, the payment link doesn't seem to work properly, and they have to keep refreshing it, and then try again the next week to pay via card. Also, it would be good to have the option to split an invoice and send 50% to one client, 50% to another client. Review collected by and hosted on G2.com.

What I like best about QuickBooks Online is its user-friendly interface and ease of access from anywhere. It simplifies accounting tasks like invoicing, expense tracking, and bank reconciliation, making day-to-day financial management much more efficient. The real-time reporting feature also helps in making quick and informed business decisions. Review collected by and hosted on G2.com.

What I dislike about QuickBooks Online is that it can sometimes be slow or laggy, especially when working with large data sets. Certain features feel limited compared to the desktop version, and customization options for reports are not always flexible. Additionally, the subscription cost can be high for small businesses, and customer support response times can occasionally be inconsistent. Review collected by and hosted on G2.com.

We’ve been using QuickBooks Online across multiple clients and entities, mainly for bookkeeping, payroll tracking, and monthly reporting. What works well is how easy it is to set up and get started, especially for standard accounting workflows.

The bank feeds and rules help save time on repetitive entries, and it integrates with a lot of third-party apps which is useful in our case since every client has a slightly different setup. Review collected by and hosted on G2.com.

One thing that can be frustrating is how it handles multi-entity or non-US setups. We’ve had situations where we needed to configure entities outside the US, and the system doesn’t always adapt smoothly.

Also, in non-US setups, the number of apps supported through the integration feature is very limited. For example, one of our clients in the UK is using Ramp, but QBO UK doesn’t support integration with Ramp, which increases manual work on our end.

On top of that, the user interface changes far too quickly. It keeps getting updated, and it becomes hard to stay familiar with the workflow when the interface is changing so often. Review collected by and hosted on G2.com.

I appreciate the full range of options; QBO really has a monopoly in the online accounting software space. There isn’t much that truly competes with it, largely because of its name recognition. I know that if we use QBO, any accounting professional will be able to work with it. It covers all of our needs. Review collected by and hosted on G2.com.

I feel like the reporting dashboards are never 100% accurate or fully trustworthy. The way the information is laid out, along with the recent updates, felt unnecessary and made things harder to follow. Overall, it isn’t very user-friendly unless you’ve had training or have been using it for a long time. Customer support is lacking. Review collected by and hosted on G2.com.

QuickBooks Online has been an easy way for our fully remote organization to all have access to the financial data for the organization - in real time. There are new features constantly being rolled out, to better support the organization. It is relatively low-cost, is easy to use, and was relatively easy to set up. There are great integrations to further productivity. We use it daily to weekly. We've had great experience with their customer service as well. Review collected by and hosted on G2.com.

Sometimes QuickBooks Online has issues with the file uploads for the various transactions. Additionally, if you are uploading backup files for each transaction, it gets really time consuming. It would be much better if there were a drag/drop function as it would greatly decrease the time taken each month to handle that portion of the financial work. Review collected by and hosted on G2.com.

QuickBooks Online streamlines my workflow by automating most of the repetitive accounting tasks. The bank connections, recurring transactions, and customizable reports save a lot of time during month‑end. It’s also convenient to manage multiple clients in one place without dealing with file transfers Review collected by and hosted on G2.com.

QuickBooks Online can feel unintuitive at times, especially when navigating between companies or drilling into transaction details. Some features are buried or behave differently than expected, which adds friction to daily tasks. The platform works, but the user experience could be smoother for accountants handling high volumes. Review collected by and hosted on G2.com.

QuickBooks Online is very user-friendly and easy to navigate, even if you’re not an accountant. The dashboard provides a clear snapshot of income, expenses, and cash flow, which makes it easier to make quick financial decisions. I especially appreciate how simple it is to create invoices, track payments, and reconcile bank transactions without a lot of extra steps. The bank feed integration saves a lot of time by automatically importing and categorizing transactions, so I’m not constantly entering data manually. It also integrates smoothly with other tools and apps, which adds flexibility as a business grows. Overall, it streamlines day-to-day accounting tasks and keeps financial records organized in one place. Review collected by and hosted on G2.com.

While the platform is very powerful, some advanced features require a bit of exploration to fully utilize. There are many options available, so new users may need some time to understand all the capabilities. However, once familiar with the system, it becomes much easier to navigate and use efficiently. Review collected by and hosted on G2.com.

I like how easy QuickBooks Online is to use, and how quickly I can log in and find what I need. As a newcomer to the industry, it’s especially helpful that the platform is straightforward and easy to understand. The initial setup was also extremely simple. I use QuickBooks Online about once a week to keep everything reconciled, and the system makes that process easy. It also integrates nicely with Gusto. Review collected by and hosted on G2.com.

There are a lot of options, and at first it can feel overwhelming when you’re trying to figure out what you need to do in QuickBooks. It took me a little while to get oriented and find the right place to go. Review collected by and hosted on G2.com.

It’s easy to use, and the accuracy of the bank reconciliation is great. Also, let’s not forget the AI Auto match feature in bank feeds—it really saves a lot of time. The interface is clean, and the navigation is very helpful. Tasks are also easy to complete, often with just a single click. Review collected by and hosted on G2.com.

It starts to fall short when there are too many transactions, and I don’t think the revenue recognition is accurate. Also the customized reports are limited. Review collected by and hosted on G2.com.