QuestionScout Reviews & Product Details

1. It is a simple tool and creating a form is easy and intuitive

2. Lot of options like e-mail notification, webhooks that assist in integration with other tools, etc.

3. Limited templates, but few of them are good

4. Allows logic to be built in Review collected by and hosted on G2.com.

1. Building logic is not simple

2. Support is missing; I have written several times, but they hardly respond - had to procure another form tool Review collected by and hosted on G2.com.

A good way to create good forms. I am assuming there's no one responsible for customer satisfaction. Review collected by and hosted on G2.com.

- No way to reach out to them,

- No ability to pause the membership,

- No way to download the invoice.

Charged card with wrong billing address. Review collected by and hosted on G2.com.

The tool is good, and UI is very sleek and professional. Review collected by and hosted on G2.com.

The customer service is pathetic, it takes weeks to get hold of their customer team. Very lethargic and extremely poor service. Won't recommend to anyone. Review collected by and hosted on G2.com.

One never knows what to expect when they try a new software. Thankfully, QuestionScout currently provides a way to demo the product for free. The software itself is easy to set up and start using. You can also do some customization so that QuestionScout looks more native to your website. While they provide the opportunity for custom domains, embedding the form into WordPress is as easy as a few clicks of the mouse. They've also added the ability to use logic and calculations in your surveys. Review collected by and hosted on G2.com.

It would be nice if QuestionScout used WYSIWYG instead of having to preview. It's not a huge deal (to me) and might be something they address down the line. I would also like to see their encryption roll out so that the surveys can use more personally identifiable information (ie, Soc Sec #'s, Driver's License #'s, etc.)

If not, it's still a great software that will be part of my website for years to come. Review collected by and hosted on G2.com.

Between uses they upgraded it and it was still easy to figure out how to use it. I can set it and forget it and replies keep coming. The results are downloadable for easy sorting. Support when I needed it was fast. Review collected by and hosted on G2.com.

That I have to find and remember to turn on response notification so that I get emailed a copy. Review collected by and hosted on G2.com.

There are many templates to choose from, or you can create your own customized form and fields. You can also preview themes and logic before you decide to finalize anything. Review collected by and hosted on G2.com.

I don't have many complaints thus far, other than maybe that the home page/workspace page is kind of bland, it could use more colors/customization. Review collected by and hosted on G2.com.

I can make a form that I can link to from any place, to get information from clients that I can use to make them a proposal. Review collected by and hosted on G2.com.

I would like some more calculation templates. Review collected by and hosted on G2.com.

Honestly, I really love the people that run QuestionScout. There is something to be said about a company that will talk with you and provides stellar support. I think that I choose question scout specifically because I know that I have any questions I will be able to get the answer. Review collected by and hosted on G2.com.

They are currently working on remastering their entire system. This means that some of requirements of a full featured form builder are a not yet developed. This, of course, doesn't mean that they aren't working on it, and truthfully, they update faster than any other form builder. For example, another form builder recently released a major update, but they are not nearly as quick as QuestionScout. With that being said, I would say that the system that they have in place to complete updates really does overcome some of these minor, "I wish I had that," moments. Review collected by and hosted on G2.com.

First to begin with, if you ever tried Paperform, Survey Monkey and Typeform, you know how costly it is when you rely heavily on these.

There comes Question Scout. Out of the box the interface is super easy to navigate. The templates are GORGEOUS looking. The form flow builder is very intuitive. No need to check the docs, you get used to it really fast.

Their conversation form is super fluid, great UI/UX.

Love their conversational form features. You can do pretty complex flow with conditional logic and calculation.

Super useful for surveys, polls, quizzes, contests and day to day marketing campaigns.

Can be embedded on you site, has a wordpress plugin (yay!), QR codes.

The unlimited monthly domains + forms (Cname) super handy if you have a lot of forms to handle in your Survey, Quizz campaigns and for agency work, that's a no brainer.

I am very impressed for a pretty new solution, it's already a fully-fledge versatile tool.

And the development pace is REALLY fast. Lots of great things to come: Calendar for bookings, embedded videos, payments and lot more.

I love Question Scout and it is a real contender to the best form tools in the industry. Review collected by and hosted on G2.com.

- would appreciate the preview mode to be able to go back to the last edited step instead of going back from beginning each time you want to test your form (faster ihmo).

- more intuitive control on the responsive views for tablet and mobile (using sliders instead of fields would be cool). Review collected by and hosted on G2.com.

I'm coming at this review from the perspective of someone moving over from Typeform. Here's what I like about QuestionScout (QS):

- Forms can be set up in traditional format (many questions per page) or in "conversation" format (one question per page).

- Multiple options for branching and scoring. These are so, so much better than what Typeform offers.

- You can insert a signature field (love this!). Typeform doesn't have this, and it's something I need and use on nearly every single form I create. Review collected by and hosted on G2.com.

- You can only send notification of completed survey to designated account users. I need to send notification to an email address that I own (an alias, so to speak) that is not the same one I used to register for my QS account. There's currently no way to do this without adding myself as another user, which I shouldn't have to do.

- Complicated process to customize your URL. I wish I could set this from inside the QS control panel.

- You can't change the question type once you've inserted it (like, changing from Yes/No to Multiple Choice). Instead, you have to insert a new question. This is annoying. Review collected by and hosted on G2.com.