QT9 QMS Reviews & Product Details

What I like best about QT9 eQMS is its intuitive and user-friendly interface, which can be customized to meet our company’s specific needs. The available modules provide the functionality we need to transition our paper based QMS to a fully electronic system. I also particularly appreciate the flexibility of the training module, which allows us to create quizzes and tailor training requirements based on individual job functions. Review collected by and hosted on G2.com.

The CAPA module is one area where QT9 could be improved. It is fairly basic and does not provide enough flexibility to meet our company’s specific needs, particularly when it comes to documenting and managing investigations. A more robust and customizable investigation section would make the CAPA process much more effective for our organization. Review collected by and hosted on G2.com.

QT9 is a complete QMS that helps us track and maintain a high level of management across our organization. Review collected by and hosted on G2.com.

I don’t have anything to complain about with the QMS. Review collected by and hosted on G2.com.

It aligns closely with the ISO 9001 clauses. For internal audits, the pre-populated questions are useful, and best of all, I can have all my documents reviewed within the system. Review collected by and hosted on G2.com.

In the document module, I’m not able to restrict document access for individual users; it only allows restrictions by department. Review collected by and hosted on G2.com.

I love the training module as well as the document control and the CAPA and customer feedback modules. Review collected by and hosted on G2.com.

When in a tab in a module, you have to click 'save' before moving to another tab or the information is gone. Also, I wish the document approval included the publishing step instead of going out and then into it. Review collected by and hosted on G2.com.

QT9 QMS we maily use document control and audit modules, and it makes it easy to pull records during audits. CAPA tracking is easy and well organized, so tasks don’t get missed. Training records are also simple to mange entry for our team. We also use the maintenance and calibration modules and they fit in fine with the rest of our workflow. Review collected by and hosted on G2.com.

I have’t seen any problem using it so far. All issues are logged properly, follow up actions are closed faster and keeps the records clean. Review collected by and hosted on G2.com.

The doc control module is flawless. The module provides a robust checks & balances system, and has been instrumental in professionalizing our business. Review collected by and hosted on G2.com.

The reporting module, specifically for Training. It is difficult to simply search "who" is trained in a specific Skillset. So, when an auditor asks, "Who is trained on *x-skillset*?", it is not a simple task to pull that information. Review collected by and hosted on G2.com.

The document control is the most important for me and makes things way easier when I need to refence any document we have. Review collected by and hosted on G2.com.

The verification codes take a while to land in my email and sometimes don't even get sent. Review collected by and hosted on G2.com.

QT9 QMS is an all-in-one QMS platform for managing quality processes, events, and maintenance activities. Moving from our paper-based system to this online platform should save us significant time and help improve coordination across our cross-functional teams. Review collected by and hosted on G2.com.

As we continue learning more about the platform, we’ve noticed some limitations in how much customization we can implement easily. Review collected by and hosted on G2.com.

We use QT9 for ISO 9001 compliance. The system is set up very well, functions exactly like we need it, and has good workflow. The structure and workflow are extremely important, as it bakes in your separation of duties and compliance mandates. We've used it for 6 years now, and don't plan on switching. It's a great value for the money. Review collected by and hosted on G2.com.

There are a few menu locations and workflow inconveniences I would update (like property/equipment management), but, it's extremely functional. Review collected by and hosted on G2.com.

QT9 QMS is user friendly, cost effective, meets the needs of the business and quality management system, and decreases admin time by at least 75%. Review collected by and hosted on G2.com.

There are some industry-wide best practices for ISO 13485 that are not met, notably for CAPA and other processes where multiple approvals by stage are best practice. Review collected by and hosted on G2.com.