# MasterControl Quality Management System vs QT9 QMS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that MasterControl Quality Management System excels in providing a comprehensive suite of features, with users highlighting its ability to handle compliance, document control, and overall quality processes effectively. Many appreciate the system's user-friendliness and frequent updates based on customer feedback.
- **Users say** that QT9 QMS stands out for its exceptional customer support, with specific praise for representatives like Edward Kahan, who are noted for their prompt and reliable assistance. This level of support has made the implementation process smooth and stress-free for many users.
- **Reviewers mention** that while MasterControl has a higher overall satisfaction score, QT9 QMS offers a more intuitive user experience, particularly in terms of ease of setup and daily usability. Users appreciate QT9's customizable workflows and forms, which adapt to their specific processes rather than forcing them to change.
- **According to verified reviews** , MasterControl's extensive feature set is a significant advantage, but some users feel it can be overwhelming at times. In contrast, QT9 QMS is praised for its simplicity and organization, making it easy to keep everything audit-ready, including documents, training, and CAPAs.
- **G2 reviewers highlight** that MasterControl's market presence is strong, particularly in the mid-market segment, but it faces challenges in user experience compared to QT9 QMS, which boasts higher scores in areas like ease of use and flexibility, making it a more appealing choice for smaller organizations.
- **Users report** that while MasterControl is a robust system with constant improvements, QT9 QMS has become an essential tool for remote work, especially during the pandemic, as it allows teams to stay connected and organized, proving to be a vital asset for companies adapting to new work environments.



| | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 523 | 123 | 
| **Largest Market Segment** | Mid-Market (64.9% of reviews) | Mid-Market (55.4% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | Free Trial 1 Concurrent License Per Year | 

---
## Top Pros & Cons

### MasterControl Quality Management System

Pros:
- Ease of Use (115 reviews)
- Document Management (87 reviews)

Cons:
- Not Intuitive (43 reviews)
- Learning Curve (42 reviews)

### QT9 QMS

Pros:
- Ease of Use (21 reviews)
- QMS Management (14 reviews)

Cons:
- Module Issues (8 reviews)
- Complex Setup (6 reviews)

---
## Ratings Comparison
| Rating | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
  | **Meets Requirements** | 8.6 (424 reviews) | 9.5 (110 reviews) | 
  | **Ease of Use** | 7.8 (455 reviews) | 9.3 (115 reviews) | 
  | **Ease of Setup** | 7.6 (327 reviews) | 9.2 (100 reviews) | 
  | **Ease of Admin** | 8.0 (315 reviews) | 9.2 (81 reviews) | 
  | **Quality of Support** | 8.6 (421 reviews) | 9.6 (109 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (315 reviews) | 9.6 (84 reviews) | 
  | **Product Direction (% positive)** | 9.2 (416 reviews) | 9.9 (114 reviews) | 

---
## Pricing

### MasterControl Quality Management System

#### Entry-Level Pricing

Plan: Quality Excellence

Price: Contact Us Per Year

Description: With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.

Key Features:
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)

[Learn more about MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews)

#### Free Trial

No

### QT9 QMS

#### Entry-Level Pricing

Plan: Start a Free Trial

Price: Free Trial 1 Concurrent License Per Year

Description: QT9 QMS includes simple, transparent pricing. Pricing is based concurrent licenses (How many people can log into the system at once). Everything comes included. You get Document Control, Training, CAPA Management, Risk Management, Change Control, Audit Management, Calibration Management and more. Schedule a demo and start a free trial today. 

Key Features:
- 25+ Modules Included
- Unlimited Support
- Free Upgrades

[Learn more about QT9 QMS](https://www.g2.com/products/qt9-qms/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Medical QMS

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 7.2/10 | 76 |
| **QT9 QMS** | 8.7/10 | 20 |

#### Quality Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Design Controls** | 7.1 (62 reviews) | 8.2 (18 reviews) | 
| **Audit Management** | 6.7 (64 reviews) | 8.8 (19 reviews) | 
| **Supplier Network Management** | 6.9 (60 reviews) | 8.5 (19 reviews) | 
| **Risk Management** | 7.0 (59 reviews) | 8.5 (18 reviews) | 

#### Quality System

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Analytics & Reporting** | 6.8 (62 reviews) | 8.4 (18 reviews) | 
| **Real-time Collaboration** | 7.4 (66 reviews) | 8.7 (18 reviews) | 
| **Document Control** | 8.5 (73 reviews) | 9.4 (20 reviews) | 
| **Quality Processes** | 7.9 (68 reviews) | 9.3 (18 reviews) | 

### Complaint Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 7.5/10 | 8 |
| **QT9 QMS** | N/A | N/A |

#### Usability

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **All-Employee Access** | 8.3 (8 reviews) | Not enough data | 
| **Supporting Documents** | 8.3 (8 reviews) | Not enough data | 
| **Two-Way Communication** | 7.1 (8 reviews) | Not enough data | 

#### Reporting

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Priority Case Alerts** | 8.1 (8 reviews) | Not enough data | 
| **Trend Analysis** | 7.5 (8 reviews) | Not enough data | 
| **Performance Monitoring** | 7.7 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **AI Text Generation** | 6.3 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | 

### Quality Management (QMS)

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 7.6/10 | 313 |
| **QT9 QMS** | 9.1/10 | 98 |

#### Nonconformance

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Conformance Records** | 7.6 (252 reviews) ✓ Verified | 9.3 (86 reviews) | 
| **CAPA** | 7.6 (264 reviews) ✓ Verified | 9.3 (87 reviews) | 
| **Change Management** | 7.7 (261 reviews) ✓ Verified | 9.3 (79 reviews) | 

#### Quality system

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Document Control** | 8.8 (293 reviews) ✓ Verified | 9.6 (89 reviews) | 
| **Collaboration** | 8.2 (285 reviews) ✓ Verified | 9.1 (75 reviews) | 
| **Analytics and Reports** | 6.8 (283 reviews) ✓ Verified | 8.4 (85 reviews) | 

#### Risk Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Assessments** | 7.1 (239 reviews) ✓ Verified | 9.2 (75 reviews) | 
| **Operational Risk** | 6.9 (233 reviews) ✓ Verified | 9.0 (72 reviews) | 
| **Supplier Evaluation** | 6.8 (231 reviews) ✓ Verified | 8.7 (76 reviews) | 

#### Inspection Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Templates** | 7.3 (268 reviews) ✓ Verified | 8.7 (72 reviews) | 
| **Workflows** | 8.0 (280 reviews) ✓ Verified | 8.9 (72 reviews) | 
| **Corrective Actions** | 7.5 (255 reviews) ✓ Verified | 9.4 (86 reviews) | 

#### Compliance

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Standards & Regulations** | Feature Not Available | 9.1 (78 reviews) | 
| **Permits** | 6.9 (208 reviews) ✓ Verified | 8.9 (67 reviews) | 
| **Certifications** | 7.0 (213 reviews) ✓ Verified | 9.2 (72 reviews) | 

#### Platform

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Integration** | 7.3 (225 reviews) ✓ Verified | 8.9 (71 reviews) | 
| **Security & Privacy** | 8.5 (249 reviews) ✓ Verified | 9.4 (75 reviews) | 
| **Mobile Access** | 6.7 (227 reviews) ✓ Verified | 8.6 (72 reviews) | 
| **Flexibility** | 7.6 (265 reviews) ✓ Verified | 9.0 (81 reviews) | 

#### Services

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Implementation** | 7.9 (259 reviews) ✓ Verified | 9.2 (83 reviews) | 
| **Training & Learning** | 8.2 (269 reviews) ✓ Verified | 9.5 (87 reviews) | 
| **Customer Support** | 8.6 (268 reviews) ✓ Verified | 9.6 (84 reviews) | 
| **Professional Services** | 8.4 (242 reviews) ✓ Verified | 9.3 (76 reviews) | 

### Electronic Trial Master File (eTMF)

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 8.2/10 | 6 |
| **QT9 QMS** | N/A | N/A |

#### Content Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Bulk Upload and Indexing** | 8.3 (5 reviews) | Not enough data | 
| **Document Tracking** | 8.6 (6 reviews) | Not enough data | 
| **Version Controlling** | 9.4 (6 reviews) | Not enough data | 
| **Search Engine** | 8.1 (6 reviews) | Not enough data | 
| **File Planning and Milestones** | 7.3 (5 reviews) | Not enough data | 
| **Real-Time Authoring and Collaboration** | 7.3 (5 reviews) | Not enough data | 
| **Content Workflows** | 9.2 (6 reviews) | Not enough data | 

#### Regulatory Compliance

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Dashboards and Reporting** | 7.3 (5 reviews) | Not enough data | 
| **TMF Reference Models** | Not enough data | Not enough data | 
| **Inspection Readiness** | 8.3 (5 reviews) | Not enough data | 
| **Role Permissions** | 8.0 (5 reviews) | Not enough data | 

### Regulatory Information Management (RIM) Systems

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **QT9 QMS** | N/A | N/A |

#### Document Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Dossier Management** | Not enough data | Not enough data | 
| **Tech Files** | Not enough data | Not enough data | 
| **Submission Planning** | Not enough data | Not enough data | 
| **Archiving** | Not enough data | Not enough data | 

#### Product Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Audit Trails** | Not enough data | Not enough data | 
| **Label Management** | Not enough data | Not enough data | 
| **Live Dashboards** | Not enough data | Not enough data | 
| **Collaborative Authoring** | Not enough data | Not enough data | 
| **Product Information** | Not enough data | Not enough data | 

#### Regulatory Affairs

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Automated Notifications** | Not enough data | Not enough data | 
| **Post-Market Surveillance** | Not enough data | Not enough data | 
| **Communication Tools** | Not enough data | Not enough data | 
| **Regulatory Intelligence** | Not enough data | Not enough data | 

### IT Risk Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **QT9 QMS** | N/A | N/A |

#### Generative AI

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Monitoring - IT Risk Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **AI Monitoring** | Not enough data | Not enough data | 

#### Agentic AI - IT Risk Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Audit Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **QT9 QMS** | N/A | N/A |

#### Generative AI

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 

#### Workflows - Audit Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Planning & Scheduling** | Not enough data | Not enough data | 

#### Documentation - Audit Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Templates & Forms** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 

#### Reporting & Analytics - Audit Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Audit Performance** | Not enough data | Not enough data | 
| **Industry Compliance** | Not enough data | Not enough data | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **QT9 QMS** | N/A | N/A |

#### Operational Risk Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Operational Risk Methodology** | Not enough data | Not enough data | 
| **Operational Risk Classification** | Not enough data | Not enough data | 
| **Operational Risk Identification** | Not enough data | Not enough data | 

#### Business Resilience

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Business Continuity** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **AI Tasks** | Not enough data | Not enough data | 

#### Agentic AI - Operational Risk Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 8.8/10 | 7 |
| **QT9 QMS** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **File Type Support** | 8.6 (6 reviews) | Not enough data | 
| **Metadata** | 8.9 (6 reviews) | Not enough data | 
| **OCR Scanning** | Not enough data | Not enough data | 
| **Versioning** | 8.6 (6 reviews) | Not enough data | 
| **Collaboration** | 9.0 (5 reviews) | Not enough data | 
| **Document Assembly** | Not enough data | Not enough data | 
| **Form Creation** | Not enough data | Not enough data | 
| **Portals and Sites** | Not enough data | Not enough data | 
| **Disposition** | 9.0 (5 reviews) | Not enough data | 
| **Search** | 8.3 (5 reviews) | Not enough data | 
| **Web Interface** | 8.3 (5 reviews) | Not enough data | 
| **Mobile Apps** | Not enough data | Not enough data | 

#### Workflow

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Process Automation** | Not enough data | Not enough data | 
| **Conditions** | 9.0 (5 reviews) | Not enough data | 
| **Activities** | 8.3 (5 reviews) | Not enough data | 
| **Records Management** | 9.0 (5 reviews) | Not enough data | 
| **Case Management** | Not enough data | Not enough data | 

#### Platform

| Feature | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **Performance and Reliability** | 9.0 (5 reviews) | Not enough data | 
| **Reporting and Auditing** | 9.0 (5 reviews) | Not enough data | 
| **System of Record Integration** | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Medical Quality Management Systems (QMS)](https://www.g2.com/categories/medical-qms), [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms)

**Unique to MasterControl Quality Management System (7):** [Regulatory Information Management (RIM) Systems](https://www.g2.com/categories/regulatory-information-management-rim-systems), [Electronic Trial Master File (eTMF) Software](https://www.g2.com/categories/electronic-trial-master-file-etmf), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [IT Risk Management Software](https://www.g2.com/categories/it-risk-management), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Audit Management Software](https://www.g2.com/categories/audit-management)



---
## Reviewer Demographics

### By Company Size

| Segment | MasterControl Quality Management System | QT9 QMS | 
|---|---|---|
| **Small-Business** | 9.3% | 43.8% | 
| **Mid-Market** | 64.9% | 55.4% | 
| **Enterprise** | 25.8% | 0.8% | 

### By Industry

#### MasterControl Quality Management System

- **Pharmaceuticals:** 36.0%
- **Medical Devices:** 25.0%
- **Biotechnology:** 14.5%
- **Hospital & Health Care:** 4.9%
- **Manufacturing:** 3.7%
- **Health, Wellness and Fitness:** 1.8%
- **Government Administration:** 1.4%
- **Food Production:** 1.2%
- **Chemicals:** 1.0%
- **Research:** 1.0%
- **Other:** 9.6%

#### QT9 QMS

- **Medical Devices:** 25.6%
- **Manufacturing:** 21.5%
- **Aviation & Aerospace:** 5.8%
- **Airlines/Aviation:** 4.1%
- **Biotechnology:** 4.1%
- **Mechanical or Industrial Engineering:** 3.3%
- **Defense & Space:** 3.3%
- **Oil & Energy:** 2.5%
- **Automotive:** 2.5%
- **Chemicals:** 2.5%
- **Other:** 24.8%

---
## Alternatives

### Alternatives to MasterControl Quality Management System

- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (758 reviews)
- [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (615 reviews)
- [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) — 4.2/5 stars (441 reviews)
- [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (411 reviews)
- [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (484 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1052 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1161 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (562 reviews)

### Alternatives to QT9 QMS

- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (758 reviews)
- [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (411 reviews)
- [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (615 reviews)
- [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) — 4.2/5 stars (441 reviews)
- [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (484 reviews)
- [Intellect](https://www.g2.com/products/intellect/reviews) — 4.6/5 stars (94 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1052 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews)
- [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (562 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)

---
## Top Discussions

### MasterControl Quality Management System

- Title: [What is MasterControl Quality Management System used for?](https://www.g2.com/discussions/what-is-mastercontrol-quality-management-system-used-for) — 1 comment
  > **Top comment:** "It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For..."

### QT9 QMS

- Title: [What is QT9 QMS used for?](https://www.g2.com/discussions/what-is-qt9-qms-used-for) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "QT9 QMS is Quality Management Software ideal for manufacturing companies in regulated industries. The platform centralizes compliance processes with timeline..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mastercontrol-quality-management-system-vs-qt9-qms)