Q-Fi Surveys Reviews & Product Details

I mainly use Q-Fi Surveys to build and send out detailed questionnaires. It's handy for creating surveys with advanced features like skip logic and branching paths, which adapt to how respondents answer previous questions. The reporting tools make it easy to see trends without manually crunching numbers. What I appreciate most is how powerful Q-Fi Surveys is without requiring a computer science degree to use. The text piping feature is a massive win, making surveys feel personalized and conversational. I love the branding and customization options, allowing me to make surveys look like a natural extension of our website rather than a generic form. The drag-and-drop builder is intuitive and lets me set up complex surveys without coding. Additionally, the surveys work excellently on mobile, scaling perfectly, which is crucial since most people take them on their phones. Their customer support is genuinely helpful, offering peace of mind on tight deadlines. Review collected by and hosted on G2.com.

Trying to edit a survey on a mobile device is a completely different story. The mobile editor interface is super clunky and frustrating to navigate. The integrations could definitely be smoother. Getting the survey data to automatically flow into other platforms or our CRM requires more manual work and exporting than I'd like. It doesn't always feel like it talks seamlessly to the rest of our tech stack. The built-in reporting hits a wall if you want to get really deep into the weeds. The native charts are a bit basic. If I need to do some heavy-duty analysis or complex cross-tabulation, I almost always end up having to export the raw data to Excel. The backend UI feels a little dated—it absolutely gets the job done, but it doesn't look or feel like a sleek, modern app on the creator's side. Review collected by and hosted on G2.com.

I really appreciate how Q-Fi Surveys balances structure, compliance, and ease of use, which is essential for our finance and accounting team. Its customization and template flexibility allow us to design precise questionnaires tailored to specific processes like month‑end closing and compliance checks, without relying on generic templates. This customization grants us control to collect relevant, high-quality data. The platform centralizes feedback that used to be scattered, eliminating inconsistencies and saving us hours each month with organized, auditable data. It's intuitive enough for everyone, letting us build, send, and analyze surveys quickly without needing training or IT support. This practicality is valuable during busy accounting periods. Together, these features make Q-Fi Surveys more efficient, accurate, and secure, turning subjective feedback into actionable insights that improve our operations. Review collected by and hosted on G2.com.

First, its advanced reporting and analytics are somewhat basic compared to dedicated finance tools. We often need to export results to Excel to create deeper analyses, custom charts, or audit-ready summaries. Second, integration with our ERP and accounting systems could be tighter. Right now, we have to manually transfer or reference survey data in our finance workflows. Third, some more complex logic and skip patterns can be slightly cumbersome to set up. For longer compliance or process questionnaires, we’d like a simpler way to manage conditional paths without double-checking every rule. Review collected by and hosted on G2.com.

I really appreciate how Q-Fi Surveys balances professional power with ease of use. It's high quality but still accessible for regular business users. The branding and white-label capabilities stand out because we can fully customize surveys to match our brand—colors, logos, fonts, and URLs. This integration makes surveys feel like a natural part of our customer journey, improving the response rate and our professional appearance. Additionally, the logic and branching features are seamless, with no glitches or confusing setup. It allows us to easily implement skip logic, display logic, piped text, and personalized paths without coding, which keeps respondents engaged and results in cleaner, more useful data. The initial setup was straightforward and quick, allowing our team to start using it without technical support. Review collected by and hosted on G2.com.

First, the user interface and editor feel a bit dated compared to current tools. The survey builder is functional, but it’s not drag-and-drop in the modern sense; moving questions, adjusting logic, and previewing changes can feel clunky. A cleaner, more visual, fully drag-and-drop builder would speed up creation a lot. We’d love true drag-and-drop anywhere in the survey, visual reordering of pages, sections, and questions with a simple grab-and-move, visual indicators for where questions will land, and the ability to select multiple questions at once to move, copy, or delete. Review collected by and hosted on G2.com.

I really like the mobile-optimized micro-surveys with Q-Fi Surveys because they are designed with a 1-click US shopper-first approach, leading to over 90% completion rates. It's a feature that clearly sets Q-Fi apart from other survey tools I've tested, as it's pivotal for capturing representative, real-time feedback from the majority of US shoppers. The micro-surveys are perfect for on-the-go shoppers who are using their phones, providing a quick sentiment capture with emoji star, Thumbs Up/Thumbs Down ratings, and short text fields for feedback, without forced navigation or account creation. The initial setup of Q-Fi Surveys was incredibly fast and intuitive, tailored for lean, non-technical users. We had a retail-optimized feedback system with core integrations, real-time micro-surveys, and segmented analytics up and running in just one day. The no-code drag-and-drop builder and pre-loaded US retail survey templates were also immensely helpful. Review collected by and hosted on G2.com.

No store-specific survey logic: We can’t build survey questions tailored to a store’s unique CX focus without creating duplicate surveys for every location. This results in a bloated survey library and increases the risk of human error, like sending the wrong survey to a store’s shoppers. Review collected by and hosted on G2.com.

I use Q-Fi Surveys to design, deploy, and analyze professional surveys for customer feedback, market research, and employee insights. I like how easy it is to build and launch professional surveys while still offering advanced analysis and reporting. It helps me see results fast with real-time dashboards and visual summaries, understand patterns, and share insights easily with clear reports, enabling me to make better decisions. Q-Fi Surveys offered more advanced logic, better integration with our existing systems, and transparent pricing. The initial setup of Q-Fi Surveys was also very easy. Review collected by and hosted on G2.com.

Customization options could be more flexible in some templates. Allowing more control over layouts, offering deeper branding options, making it easier to edit templates without affecting survey logic. Review collected by and hosted on G2.com.

I like that Q-Fi Surveys makes it very easy to create professional surveys with clear logic and customizable questions. The platform is simple to navigate, and the reporting dashboards help me quickly understand the responses. It saves time and makes data collection much more organized. Review collected by and hosted on G2.com.

There isn’t much to dislike, but a few advanced features could load a little faster at times. It’s a small thing and doesn’t affect the overall experience. The platform still works smoothly and does exactly what I need for collecting insights. Review collected by and hosted on G2.com.

Templates for Different types of surveys are already saved in the website

Question Bank that pretty much has all the questions for your survey in advance no need to worry and waiting time about coming up with questions

Formal surveys

Fun surveys

Christmas party surveys all are done in this company using Q-FI.

We appreciate its existance. It is user friendly, no rocket science behind it Review collected by and hosted on G2.com.

Its super easy. I do not have any complaint Review collected by and hosted on G2.com.

The UI of this survey platform is very chic and very smooth.I personally like this survey site as it gives an option for customizing my survey genres and i can easily share the survey to others also .It is more business oriented and it cost more than the free platform like Microsoft Forms etc. Review collected by and hosted on G2.com.

If you take this survey for creating surveys for your company so it will be hard to understand the logic at first sight and designing the survey or editing in phone is a big no as it lags much and very frustrating.

It should be edited in the desktop only. Review collected by and hosted on G2.com.

Being about to get assistance from the network Review collected by and hosted on G2.com.

Not having access more often to various sources and services Review collected by and hosted on G2.com.

You can gather insights from various audiences Review collected by and hosted on G2.com.

Some are just trolls and duplicate reviews. Review collected by and hosted on G2.com.