Top 10 Promys CRM, Help Desk & PSA Software Alternatives & Competitors

Top 10 Alternatives to Promys Recently Reviewed By G2 Community

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ConnectWise PSA
By ConnectWise
3.9/5
(515)
Product Description
Business Automation and ConnectWise PSA (formerly ConnectWise Manage)
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Reviewers say compared to Promys, ConnectWise PSA is:
More expensive
Categories in common with Promys CRM, Help Desk & PSA Software:
CRM
Help Desk

Zoho CRM
By Zoho
4.1/5
(2,884)
Product Description
Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.
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Reviewers say compared to Promys, Zoho CRM is:
More expensive
Categories in common with Promys CRM, Help Desk & PSA Software:
CRM

Accelo
By Accelo
4.4/5
(554)
Product Description
Manage your entire business from one simple place. From prospect to payment, automate your processes and gain the visibility you need to grow your business.
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Reviewers say compared to Promys, Accelo is:
More expensive
Better at meeting requirements
Categories in common with Promys CRM, Help Desk & PSA Software:
CRM
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HubSpot Sales Hub
By HubSpot
4.4/5
(13,533)
Product Description
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
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Reviewers say compared to Promys, HubSpot Sales Hub is:
More expensive
Easier to set up
Better at meeting requirements
Categories in common with Promys CRM, Help Desk & PSA Software:
CRM

Zendesk for Customer Service
By Zendesk
4.3/5
(6,703)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Promys, Zendesk for Customer Service is:
More expensive
Better at meeting requirements
Easier to set up
Categories in common with Promys CRM, Help Desk & PSA Software:
Help Desk

Scoro
By Scoro
4.5/5
(489)
Product Description
Scoro is a next generation business management software, combining all the features & tools you need for your business into one comprehensive system.
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Reviewers say compared to Promys, Scoro is:
More expensive
Better at meeting requirements
More usable
Categories in common with Promys CRM, Help Desk & PSA Software:
CRM

Atera
By Atera
4.6/5
(1,058)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Reviewers say compared to Promys, Atera is:
More expensive
Easier to set up
More usable
Categories in common with Promys CRM, Help Desk & PSA Software:
Help Desk

Bitrix24
By Bitrix24
4.1/5
(598)
Product Description
Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. Bitrix24 replaces a multitude of apps and services with a single, flat-fee solution (no per-user charge).
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Reviewers say compared to Promys, Bitrix24 is:
More expensive
Categories in common with Promys CRM, Help Desk & PSA Software:
CRM
Help Desk

EngageBay All-in-One Suite
By EngageBay Inc
4.7/5
(600)
Product Description
Simple All-in-One Marketing Software. With awesome software tools backed by a dedicated support team to make every part of your marketing more effective.
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Reviewers say compared to Promys, EngageBay All-in-One Suite is:
More expensive
Easier to set up
Better at meeting requirements
Categories in common with Promys CRM, Help Desk & PSA Software:
CRM
Help Desk

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