Maximizer simplified customer contact management for our legal and sales teams, it also allow us to negotiate terms, amendments, and ensure compliance within the CRM. When a deal is ready to close, the quote and order managements tools let us to generate custom quotes instantly, it has shortening our sales cycle. Another highlight is with their seamless integration with Outlook, we can log an interaction or attach a signed contract to a client's record directly from our email inbox, which has keeps our document management is perfectly synced without manual upload. I also use the cloud version of Maximizer apps daily, and having all this information accessible via mobile apps means I can pull up all document and analytic report in real-time, whether they are in the office or on a tablet at a client site. Implementation wise, it is easy to setup when migrating our legacy data and setting up our custom templates in less than two weeks with proactive customer support assistant.

Maximizer is beyond just a simple customer contact detail storage, the partner relationship management module is the tools that catch my eyes for channel sales, we can easily track partner leads and opportunities in real-time and the dedicated partner portal has allow our collaborator to access pricing, quotes, and training materials without needing to email us for every update, it truly feels like an extension of our own team. On the marketing side, the campaign management tools have made it much easier to deploy multi-channel campaigns. We can target specific customer segments and track the ROI over time. Once a lead becomes a customer, the case management features ensures they are not forgotten, we can track every inquiry, request and activity to provide a seamless service experience. Despite all these advance features that Maximizer is offering, the setup is actually quite easy, we able to integrate with cloud storage (OneDrive) quickly and the customer support team is a vital aspect in helping us map out our first automated support workflows. Using Maximizer every single day to manage customer details, request and conversation is my new normal now.

What Maximizer has giving us is beyond the basic for the sales automation, it allows us to set up mini workflows that trigger follow-up tasks automatically as the deal moves through the pipeline. This ensures our sales reps will never miss a touchpoint. Additionally, the lead scoring features with IQ boost AI assistant is excellent, it will analyzes client engagement and signals us when a prospect is warm-up so we can spend our time on promising leads that can convert to sales. Easy integration with Microsoft Outlook to create new account and tasks directly from a Outlook email with one click. For implementation, we are able to import our entire database and customize our sales stages in less than two weeks, all is done in-house as their setup is easy to implement. Plus, the customer support is highly specialized in this market, the have a team that understand specific industries like our software house company, which make their solution and advice is more practical with our need. Now, our sales reps is using Maximizer everyday for the past three years and yielding a great result for the most part.