--- title: Product Fruits Reviews meta_title: 'Product Fruits Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 254 reviews by the users' company size, role or industry to find out how Product Fruits works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 254 scale: '5' date_modified: '2026-09-28' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Product Fruits Reviews **Vendor:** Product Fruits **Category:** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) **Average Rating:** 4.6/5.0 **Total Reviews:** 254 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Product Fruits No-code product adoption platform — user onboarding, feature adoption and in-app support, powered by Elvin AI. Product Fruits is a digital adoption platform that helps product and customer success teams guide users to value, drive feature adoption and deliver in-app support. Without writing code. Build product tours, checklists, hints, tooltips and announcements to onboard new users and roll out new features. Layer in an in-app help center, embedded knowledge base and NPS surveys to scale support and catch friction before it becomes a ticket. Two things set Product Fruits apart: 1. Flows guide every user to the next right step. Instead of showing everyone the same generic tour, Flows adapt to where each user is — their role, their progress, their behavior — so the right guidance appears at the right moment. Users never get stuck, and they never see steps they've already mastered. 2. Elvin, the built-in AI agent, is the speed layer. It generates onboarding flows, copy and adaptive logic in minutes — no design or engineering sprints. Teams ship and iterate on their own. #Who it's for Built for product teams who own activation and adoption, and CS teams who own retention and support. Common industries include financial services, education, healthcare, e-commerce and SaaS. #What you can do with Product Fruits - Shorten time to value with personalized onboarding journeys - Increase feature adoption by guiding users to new capabilities - Reduce churn by addressing struggles before users disengage - Scale onboarding across thousands of users without manual effort - Lower support tickets with contextual answers where users need them #How it works Setup takes two steps. First, install the Product Fruits Chrome extension to build tours and guidance flows visually. Then add a JavaScript snippet to your application to publish experiences live. Most teams complete setup in under an hour. #What's included - Flows & guidance: Adaptive product tours, checklists, tooltips and beacons that route each user to their next right step - AI personalization: Elvin designs flow structure and copy that adapts to each user - In-app communication: AI-generated announcements, banners, pop-ups and newsfeeds that keep users informed about updates and features - Feedback & insights: Elvin creates contextual and NPS surveys based on user behavior, capturing sentiment and surfacing friction - Knowledge & support: Centralized help center and Elvin Copilot answering questions from your approved sources, #Why teams choose Product Fruits AI powers every feature and Flows make sure that power lands at the right moment. From building tours to answering support questions, Product Fruits personalizes each step of the journey. The result: faster adoption, higher satisfaction and fewer support escalations. ## Product Fruits Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise the **ease of use** of Product Fruits, facilitating intuitive onboarding and guiding without technical hassles. (49 reviews) - Users love the **easy setup** of Product Fruits, enabling seamless onboarding without additional assistance. (38 reviews) - Users love the **intuitive design** of Product Fruits, simplifying onboarding and enhancing the overall user experience. (36 reviews) - Users praise the **excellent customer support** , highlighting responsiveness and clarity as key benefits during onboarding. (33 reviews) - Users appreciate the **intuitive and user-friendly interface** of Product Fruits, making tooltips and onboarding easy to create. (27 reviews) - Users value the **easy implementation** of Product Fruits, enabling quick setup and efficient user guidance without coding. (18 reviews) - Helpful (18 reviews) - Guidance (17 reviews) - Easy Creation (16 reviews) - Value (15 reviews) **What users dislike:** - Users note that **customization options are limited** , making it challenging for deeper adjustments and advanced design features. (21 reviews) - Users note a **learning curve** due to many features and settings that require time to fully master. (18 reviews) - Users find **difficult customization** a challenge due to limited flexibility and requirements for additional coding effort. (8 reviews) - Users find the **analytics reporting inadequate** , hindering their ability to measure improvements and user engagement effectively. (8 reviews) - Users find the product **expensive** due to fluctuating MAU pricing, risking potential overcharges from inaccurate setup. (7 reviews) - Limited Features (7 reviews) - Editing Difficulties (6 reviews) - Limited Functionality (5 reviews) - Users experience **editor issues** with manual saves, lag, and clunky UI, impacting usability during content creation. (4 reviews) - Lack of Guidance (4 reviews) ## Product Fruits Reviews ### 1. Highly Responsive, Professional Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Martin B. | Customer Success Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 28, 2026 **What do you like best about Product Fruits?** The Reactiveness of the support team and their professionalism **What do you dislike about Product Fruits?** The platform and all the features are not very intuitive **What problems is Product Fruits solving and how is that benefiting you?** It helps us creating the survey, pop-ups and campaigns to our customer **Official Response from Dan Musialek:** > Thanks so much for the kind words! Our support team will be thrilled to read this. Point taken on the platform not always feeling the most intuitive. ### 2. Product Fruits Delivers Flexible, Real-Time Client Insights and Easy Feature Announcements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 03, 2026 **What do you like best about Product Fruits?** The breadth that Product Fruits covers is great. We're able to get real-time insights and feedback from our clients, instantly plug it into our internal systems, and iterate. The flexibility of the tool is great as well. Being able to call attention to new features with ease is fantastic, as well as make attention banners on the fly is great from a product team perspective. **What do you dislike about Product Fruits?** Sometimes it can feel overwhelming trying to learn the most about what Product Fruits offers. I feel like there's still some untapped potential we haven't realized. **What problems is Product Fruits solving and how is that benefiting you?** Instantaneous client/user feedback that is easy to maintain and contains rich data. ### 3. Easy Workflow Setup and Smooth Onboarding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 20, 2026 **What do you like best about Product Fruits?** The UI for setting up workflows is easy to pickup. Implementing it within our solution and was easy with the onboarding and support information provided. **What do you dislike about Product Fruits?** Sometimes the workflows feel a bit quirky and can be slightly cumbersome, but overall it’s still better than some other tools we’ve tried. What kind of sucks is that the AI tool doesn’t have a trial and is paywalled during onboarding, even though the pricing itself seems cheap and fair. **What problems is Product Fruits solving and how is that benefiting you?** We integrated product fruits into our software tool to help guide UI/UX and workflows, which has made ongoing support and onboarding easier and more consistent. No noticeable performance impact on our tool once implemented ### 4. Product Fruits Makes In-App Onboarding Simple and Fast to Launch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 10, 2026 **What do you like best about Product Fruits?** What I like most about Product Fruits is how it makes in-app onboarding simple and accessible without heavy development. It allows teams to quickly create tours, hints, and announcements that help users discover features and get value faster. I also appreciate its focus on improving user activation and adoption through a clean, easy-to-use platform. **What do you dislike about Product Fruits?** One downside of Product Fruits is that it can have fewer advanced customization options compared to larger onboarding platforms. Some complex use cases may still require developer involvement. It can also feel somewhat limited for teams that need deeper analytics or highly tailored user flows. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits solves the problem of users struggling to understand and adopt new product features. By providing in-app tours, hints, and announcements, it helps guide users directly inside the product instead of relying on external documentation. This benefits me by making onboarding smoother, improving user engagement, and helping users discover value faster. ### 5. Streamlined User Onboarding with Intuitive Guides **Rating:** 4.5/5.0 stars **Reviewed by:** Rajesh S. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 15, 2026 **What do you like best about Product Fruits?** I appreciate how easy Product Fruits makes it to guide users without needing constant support. Its user interface is so easy, which is a big plus. I especially use walkthroughs, tooltips, and in-app announcements, as they help me guide new users step by step and explain features exactly when they need it. The initial setup was quite easy for me; the installation and basic configurations didn't take much time, and I was able to create guides without needing much technical help. **What do you dislike about Product Fruits?** I like to see more analytics to track how users interact with guide. If it showed more detailed performance data for each guide, for example, I like to see where users drop off a walkthrough, how long they spend on each step. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to guide users and introduce new features, reducing confusion and support requests. ### 6. Top-Notch Support with Fast, Helpful Responses **Rating:** 5.0/5.0 stars **Reviewed by:** Hugh T. | CTO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 27, 2026 **What do you like best about Product Fruits?** The support is top notch, fast responses and very helpful. **What do you dislike about Product Fruits?** The widget API could have more customisation available. **What problems is Product Fruits solving and how is that benefiting you?** They help to connect our knowledge base, update roadmap and news into a coherent offering ### 7. does what we need it to do **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 10, 2026 **What do you like best about Product Fruits?** Makes it easy to add contextual user help to our app. **What do you dislike about Product Fruits?** nothing specific springs to mind. it does the job **What problems is Product Fruits solving and how is that benefiting you?** adding contextual user assistance to our application, saves us having to build something **Official Response from Dan Musialek:** > Thanks for sharing this! Glad Product Fruits is doing what you need and saving you from building your own solution. I'll be honest though.... "does the job" is a bar we like to clear by a good margin, so I'd love to know what would take it from fine to genuinely useful for your team. Always happy to talk it through at support@productfruits.com. ### 8. Easy experimentation and fast validation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 26, 2026 **What do you like best about Product Fruits?** What I like most about Product Fruits is how easy it is to run quick tests and gather insights on what works. I also really appreciate the flexibility to combine and customize tours. **What do you dislike about Product Fruits?** It’s still somewhat limited when it comes to branching or “forking” steps within tours, which sometimes forces me to rely on workarounds. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits makes it easy to run experiments and validate ideas without necessaraly relying on the development team. This allows us to quickly test different approaches, gather feedback, and confirm what truly delivers value to users, speeding up decision-making and reducing time to impact. ### 9. Easy to Use, with a Great AI Chatbot Feature **Rating:** 4.5/5.0 stars **Reviewed by:** Zain A. | Project Intern, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 14, 2026 **What do you like best about Product Fruits?** It is easy to use. the ai chat bot is a great feature **What do you dislike about Product Fruits?** The control over banners and sometimes it may toggle off. **What problems is Product Fruits solving and how is that benefiting you?** Its a uap tool we use on the website. helps with customer experience. ### 10. Great value for money with an easy setup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 13, 2026 **What do you like best about Product Fruits?** Based on our research for our clients, Product Fruits emerged as the option with the best price-quality ratio. Setup and start-up proved to be very easy. **What do you dislike about Product Fruits?** There were some minor ambiguities when retrieving data that was stored in different test and production environments. This is fairly clear to technical people, but for non-technical people it is necessary to add some small hints. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits helped us test possibilities outside the development roadmap for increasing user activation and retention (with onboarding, guided tours and hints). It's fairly plug-and-play, which is a great interim solution in a time of limited development capacity and testing of features. ### 11. A Helpful Way to Add Notes and Highlight Key Points in Our UI **Rating:** 5.0/5.0 stars **Reviewed by:** Shanthini K. | Senior Business Analyst, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 02, 2026 **What do you like best about Product Fruits?** This is very helpful for adding notes and highlighting important points within the UI of our platform. **What do you dislike about Product Fruits?** There is nothing I dislike about product fruits. **What problems is Product Fruits solving and how is that benefiting you?** The notes or instructions about what a particular filter does aren’t easy to find or understand in the UI, but the product features help make it simple to use. ### 12. Effortless Campaign Setup and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Anubhav G. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 05, 2026 **What do you like best about Product Fruits?** Easy to use and set up campaigns, without any tech effort **What do you dislike about Product Fruits?** Limitation with respect to segmenting the audience better. **What problems is Product Fruits solving and how is that benefiting you?** Dashboard related campaigns **Official Response from Dan Musialek:** > Thanks so much for the kind words! Really glad Product Fruits is making in-app campaign setup effortless for you. That no-tech-effort experience is exactly what we're going for. Point taken on the audience segmentation too. ### 13. Simple and effective tool for onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Paola D. | Account Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 17, 2026 **What do you like best about Product Fruits?** Easy to use with a quick setup. Helps create onboarding flows and improves user experience without much technical effort. **What do you dislike about Product Fruits?** Limited customization and integrations compared to more advanced tools. **What problems is Product Fruits solving and how is that benefiting you?** t helps simplify user onboarding and reduces the need for constant manual support. By guiding users directly within the product, it improves self-service and saves time for both the team and customers. ### 14. Easy for Non-Technical Teams to Add Customer Direction **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2026 **What do you like best about Product Fruits?** Getting non-technical people easy ways to add customer direction directly to the platform **What do you dislike about Product Fruits?** Pushing more and more toward AI, regardless of usage. **What problems is Product Fruits solving and how is that benefiting you?** Knowledge base, tutorials, customer feedback. Onboarding, training, and communication pipelines all benefit directly. **Official Response from Dan Musialek:** > Thanks for the feedback. Non-technical teams being able to add customer guidance straight into the platform is exactly what we're going for, so good to hear that's landing well. On the AI push, hear you, and that's a fair callout. We're working on making sure AI features stay relevant to actual usage rather than just being pushed across the board. Feedback like this helps us calibrate that. Appreciate you taking the time to write this up. ### 15. Very Helpful Support Team with a Thoughtful AI Touch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 13, 2026 **What do you like best about Product Fruits?** Very helpful support team. The AI bot even asked if I wanted to play a game while I wait. Nice touch **What do you dislike about Product Fruits?** there was a slight learning curve to the layout but after talking to CS, they cleared my questions **What problems is Product Fruits solving and how is that benefiting you?** making the onboarding of our product easier. it ensures that our users are setting up the right systems so it is improving our overall performance for customers ### 16. Great Onboarding Solution That’s Easy to Start and Scales Well **Rating:** 4.5/5.0 stars **Reviewed by:** JP J. | CEO , Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 12, 2026 **What do you like best about Product Fruits?** This is a great onboarding solution that works well for our SaaS business. It’s very easy to get started, and it offers some customization, although I’d like to see more options. Overall, it’s a solid tool and a good fit for scaling a business. **What do you dislike about Product Fruits?** Some customization is available, but it could offer more. Still, I’m sure they’ll keep adding new services over time! **What problems is Product Fruits solving and how is that benefiting you?** onboarding our users ### 17. Its amazing :) Product Fruits: Innovative Simplicity with Seamless, User-Friendly Design **Rating:** 5.0/5.0 stars **Reviewed by:** Shahrukh k. | support advisor, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 21, 2026 **What do you like best about Product Fruits?** Its great, I love that Product Fruits combines innovation with simplicity. It seems to blend seamless design and functionality to make products more accessible and user friendly **What do you dislike about Product Fruits?** There is nothing yo dislike, everything is good with this i love this :) **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits is really tackling the challenge of providing deep, actionable insights into customer behavior and product performance. It helps businesses optimize their offerings based on data, making it easier to understand what drives sales and engagement. ### 18. Great Segmentation and Duplication, but Pop-Up Styling Feels Limited **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 29, 2026 **What do you like best about Product Fruits?** its feature of segmentation, and dupilcation **What do you dislike about Product Fruits?** It has only limited styling for the pop-up **What problems is Product Fruits solving and how is that benefiting you?** announcement, webinar, launch to the user interaction **Official Response from Dan Musialek:** > Thanks for the feedback! Really glad segmentation is working well for you — that's the backbone for personalizing in-app comms, so it's great to hear it's landing. On pop-up styling, that's a fair callout. We're aware customization there is limited right now and it's something we're looking to expand. Appreciate you taking the time to share this. ### 19. Intuitive UI/UX, Powerful AI Tools, and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 16, 2026 **What do you like best about Product Fruits?** The UI/UX make it easy for a new user to jump right in and start using this tool! I love the AI tool they provide and our CSM is always there to help! **What do you dislike about Product Fruits?** There is a lot to offer with Product Fruits and the hardest part is understand where to start with what feature. **What problems is Product Fruits solving and how is that benefiting you?** We are in need a knowledgebase to help our partners with overall support. This tool makes it possible! ### 20. User-Friendly, Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Grzegorz S. | Operation manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 05, 2026 **What do you like best about Product Fruits?** A user-friendly and intuitive interface that makes the platform easy to navigate and allows us to quickly create onboarding flows and product guidance for users. **What do you dislike about Product Fruits?** At this moment we haven’t encountered any significant drawbacks. The platform is easy to use and works reliably for our needs. **What problems is Product Fruits solving and how is that benefiting you?** Help me with onboarding clients to my products ### 21. Amazing experience and fair price **Rating:** 4.5/5.0 stars **Reviewed by:** Marcelo S. | Product Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 27, 2025 **What do you like best about Product Fruits?** I was looking for an onboarding tool with a fair price compared to the options available in the market, and Product Fruits exceeded my expectations. It’s easy to set up, very intuitive for end users, and provides all the essential features I need to guide and engage new customers. The pricing model is much more accessible than most competitors, without compromising on quality. **What do you dislike about Product Fruits?** While using the tour builder, I noticed that some modals presented styling issues when switching between languages. Additionally, I feel the platform could benefit from a more robust translation feature, as English is not my first language. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits helps us onboard new users more effectively by providing guided tours, interactive checklists, and onboarding flows. These tools make it easier for customers to understand the product from day one, reducing support requests and speeding up adoption. ### 22. Intuitive Onboarding, Needs Better Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 28, 2026 **What do you like best about Product Fruits?** I use Product Fruits to introduce new users and improve customer satisfaction by reducing support queries. I like its easy-to-use interface, which doesn't require one to be a tech expert. It creates interactive, personalized experiences that guide users through the products by providing tooltips, hints, and support when needed. The initial setup was simple too. **What do you dislike about Product Fruits?** I don't like the limited customization for complex cases and the pricing for larger teams. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to introduce new users and reduce support queries, improving customer satisfaction. It creates interactive, personalized experiences that guide users with tooltips and hints when needed. ### 23. Easy-to-Use Articles and Helpful Webinars on New Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 28, 2026 **What do you like best about Product Fruits?** Articles are very easy to use. I also like webinars about new features. **What do you dislike about Product Fruits?** Tours are more complex to create, could have been easier **What problems is Product Fruits solving and how is that benefiting you?** Educate customers about the product Answer questions of the customers Let customers to give feedback ### 24. PRODUCT FRUITS PRINCIPALS **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey K. | VICE PRESIDENT OF HUMAN RESOURCES, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 30, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Product Fruits?** ENHANCE USER ONBOARDING, GUIDE USERS THROUGH PRODUCTS, AND IMPROVE PRODUCT UNDERSTANDING. **What do you dislike about Product Fruits?** SOME USERS FIND THE LIMITED CUSTOMIZATION OPTIONS RESTRICTIVE, IMPACTING THIER OVERALL EXPERIENCE. **What problems is Product Fruits solving and how is that benefiting you?** IT IS PARTICULARLY BENEFICAL FOR DIGITAL PRODUCT TEAMS AND SOFTWARE COMPANIES LOOKING TO STREAMLINE ONBOARDING PROCESSES. ### 25. Great Tool for New User Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 25, 2025 **What do you like best about Product Fruits?** The Product Fruits team has been fantastic since our first introduction call. I received a thorough walk-through of the services tailored to our business needs, and their support system has been excellent. Ricardo and his team have been especially helpful and responsive. The platform itself is very user-friendly once you take the time to familiarize yourself with the features. I really appreciate that I have full control over creating and customizing tours for our company, while also having reliable support when needed. We are currently using the tours for new users, which helps alleviate the onboarding team from answering repetitive FAQs and allows employees to learn the system at their own pace. Our IT team found implementation and integration to be smooth and straightforward, which made adoption even easier. We use Product Fruits on a weekly basis to support onboarding and training. Overall, Product Fruits is a strong solution that has added real value to our onboarding process, and I look forward to expanding its use across other areas of our business. **What do you dislike about Product Fruits?** The only challenge I’ve noticed is needing to manually save every time an edit is made to a tour. An auto-save feature or version history log would be a great improvement, helping to avoid the risk of losing hours of work if something isn’t saved. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits has helped us solve the challenge of repetitive onboarding questions and FAQs from new users. By creating guided tours, new employees can learn how to use our systems at their own pace, reducing the need for the onboarding team to walk through the same processes multiple times. This saves our team valuable time and ensures consistency in training. The tours also improve the overall user experience by making our systems easier to navigate from day one. ### 26. Easy Video Recording and Screenshots Right Where You Need Them **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 04, 2026 **What do you like best about Product Fruits?** I can record video and take screenshots on the right page. **What do you dislike about Product Fruits?** It’s difficult to like the API integration for displaying the checklist onboarding. **What problems is Product Fruits solving and how is that benefiting you?** collecting user feedbacks ### 27. No-Code Ease, Intuitive Onboarding Power **Rating:** 4.5/5.0 stars **Reviewed by:** kambhampati venkata k. | Technical Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 23, 2026 **What do you like best about Product Fruits?** I like the no-code deployment tool and the ease of use with Product Fruits. The product is smooth and intuitive. I'm impressed with how it only takes us an hour to learn and operate. **What do you dislike about Product Fruits?** I don't like the limited customization and branding options. Also, the analytics feature should be upgraded in the future. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to improve user onboarding, increase feature adoption, and reduce churn. It helps solve high support costs with low interaction and user churn. I like its no-code deployment tool and ease of use. ### 28. Great tours and help center, but Next.js setup and React Native support need work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 14, 2026 **What do you like best about Product Fruits?** Tours, hints and the help center are my favorite features. **What do you dislike about Product Fruits?** The setup process for next.js application and lack of support for react Native. Both should be worked on. **What problems is Product Fruits solving and how is that benefiting you?** Onboarding and hints for confused users. ### 29. Quick feedback, but survey creation and design settings are partly complicated **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** May 29, 2026 **What do you like best about Product Fruits?** quickly publish surveys and gather feedback **What do you dislike about Product Fruits?** Partially complicated creation of surveys. Colors and presentation are sometimes difficult to set correctly. **What problems is Product Fruits solving and how is that benefiting you?** quickly gather user feedback ### 30. Effortless Guide Creation with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 04, 2025 **What do you like best about Product Fruits?** This tool is easy to use yet offers powerful features. I found the interactive guide creation process to be much better than what other tools on the market provide. The support team is also excellent. **What do you dislike about Product Fruits?** Some features were taken away in a recent major update, but after I contacted support, they restored them to our account within 24 hours. I really appreciated how quickly they responded. **What problems is Product Fruits solving and how is that benefiting you?** The platform offers a dedicated knowledge base that users can search to find articles directly within our interface, while also providing the option to access the content in a separate, dedicated location. It features in-app product announcements, as well as interactive tours and helpful hints. ### 31. No-Code Simplicity with Powerful Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Prajval C. | Deputy Manager Performance Insights, E-Learning, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 20, 2026 **What do you like best about Product Fruits?** I love that Product Fruits is no-code, allowing anyone in my team to use it without relying on coders. The analytics that track user progress are great, as they give us insights for future changes. Also, I've heard they have a good self-support and help team, which sounds promising. Setting it up was super easy too. **What do you dislike about Product Fruits?** None as of now **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits boosts user retention and app usability with easy pop-ups. It's no-code, so my team can enhance interfaces without developers, while tracking user analytics for insights. ### 32. Fast Product Updates Without Waiting on Development **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 26, 2026 **What do you like best about Product Fruits?** Being able to add things to our product without having to wait for development. The support! **What do you dislike about Product Fruits?** Sometimes the editor is still not flexible enough to define exactly what I want. **What problems is Product Fruits solving and how is that benefiting you?** It allows me to track important features and give additional guidance to users, without having to go through a multi-week development process. ### 33. Easy Implementation, Happy Dev **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 26, 2025 **What do you like best about Product Fruits?** Product Fruits made it really easy for us to build onboarding flows, tooltips, and checklists without heavy coding. The UI is straightforward, and the customization options allowed us to match our brand look and feel. As the developer who integrated it, I appreciated the clear documentation and fast setup — it didn’t take long to get everything live. **What do you dislike about Product Fruits?** Some advanced customization still required a bit of extra coding, and the styling flexibility could be improved. But overall, the limitations are minor compared to the value it delivers. **What problems is Product Fruits solving and how is that benefiting you?** We use Product Fruits to guide new users through our platform and reduce onboarding friction. It has noticeably lowered support requests from first-time users and helped us communicate new features more effectively. The biggest benefit is saving development time — we can launch new onboarding experiences without needing a full dev cycle. ### 34. Instantly happy. Full featured. Better price than competitors. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam C. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 11, 2025 **What do you like best about Product Fruits?** Right from the beginning, I was impressed by Product Fruits. I was able to self-onboard and try every feature very easily. I never had to talk to any salespeople and the time to value was exceptional. I wasn't willing to consider some competitors based on their hidden pricing, so PF was a refreshing change. **What do you dislike about Product Fruits?** Using the browser extension is great, but I find it difficult to change between different elements that I want to edit. **What problems is Product Fruits solving and how is that benefiting you?** We needed a way to show videos and hints to our customers within the application. Once we saw the other benefits, it was a slam dunk purchase. ### 35. Great tool, very impactful and useful **Rating:** 5.0/5.0 stars **Reviewed by:** Liam C. | Sales, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 08, 2025 **What do you like best about Product Fruits?** Easy to use, simple and effective... Very impactful delivery for clients **What do you dislike about Product Fruits?** This could be just me, but I was rushed when trying to use it first time and didn't spend time learning - Majority of time I can through playing with the tool get the hang of it but i did find this a bit more complex in areas **What problems is Product Fruits solving and how is that benefiting you?** Helping clients navigate specific sections and areas in console - So much clearer and meaningful than text. saves so much time and energy for me and no need to annoy clients with unnecessary meetings and waste their time or confuse them ### 36. Simple, No-Code Onboarding Flows That Elevate the User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** January 22, 2026 **What do you like best about Product Fruits?** What I like best about Product Fruits is how simple and easy it is to use. We can quickly create tool tips, onboarding flows, and in app messages without technical effort. It helps users understand features better and improves the overall user experience. **What do you dislike about Product Fruits?** Some advanced features take a little time to understand at first. Also, having more ready made templates and deeper customization options would make it even better. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits helps us guide users inside the product and reduce confusion. It improves onboarding, highlights features clearly, and lowers support requests. This saves time for our team and helps users to get value from the product faster. ### 37. Simple, Intuitive Interface That Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 27, 2026 **What do you like best about Product Fruits?** I like how simple the interface is. It’s very intuitive and easy to navigate. **What do you dislike about Product Fruits?** There isn’t anything in particular that stands out. I can’t point to anything specific at the moment. **What problems is Product Fruits solving and how is that benefiting you?** Customer journey and platform adoptation. ### 38. Good product, saving both time and effort **Rating:** 4.5/5.0 stars **Reviewed by:** Nick H. | Office Manager and Pre-Sales Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 19, 2025 **What do you like best about Product Fruits?** As a product manager, finding the time to quickly and easily let clients know that we've either pushed out new features or might have some downtime has been challenging. We've now been using Product Fruits for a few years, and it's saved us loads of time and effort, not only letting us know that there are new features, but being able to target specific users based on their habits has been a game-changer. We've also had good customer support when new features came out or when we needed a bit of onboarding. Overall, it's a great product that we use very regularly. **What do you dislike about Product Fruits?** It can be a little tricky to set up initially, especially when it comes to segments. Filtering for specific clients requires several repetitive actions, and there is no import functionality. **What problems is Product Fruits solving and how is that benefiting you?** The main aspect we use Product Fruits for is in-app messaging within our platform. We use to to highlight to clients new features, in-app help, downtime notifications and onboarding. ### 39. A versatile and user-friendly tool for effortless engagement and onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 02, 2025 **What do you like best about Product Fruits?** I love the versatility of Product Fruits, especially the product tours and the exceptional life ring feature. Implementing our help centre and announcements has never been easier, and the simplicity of creating banners helps us communicate upcoming changes or outages to all end users effectively. It's an invaluable tool for smaller teams, enabling us to create industry-standard interactions and engagement surveys quickly and affordably. The extensive guidance on installation makes implementation very simple and when needing support their team has been second to none. **What do you dislike about Product Fruits?** While Product Fruits excels in simplicity and ease of use, it offers limited in-depth analytics on user interactions outside of tours. However, this isn't necessarily a drawback, as the tool's straightforward nature is one of its strengths, particularly for smaller teams or early-stage products. The trade-off between advanced analytics and simplicity means we can quickly implement engagement features and focus on creating impactful content without needing extensive technical resources. This balance allows us to streamline our processes and maintain efficiency, which is highly valuable for our lean team. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits addresses several challenges by enhancing user onboarding, streamlining communication, and simplifying help centre integration. It benefits us by reducing the learning curve for new users with intuitive product tours, which increases user satisfaction. The platform's features, like banners and in-app announcements, allow us to effectively communicate important updates or outages to all end users without relying on separate channels. Additionally, the life ring feature makes our help centre easily accessible, thus decreasing support inquiries by providing immediate assistance. The simplicity and minimal coding requirements of Product Fruits enable our team members, such as our training lead, to create and manage content independently, cutting down the need for development resources and speeding up implementation. ### 40. Easy, Straightforward Onboarding Content Creation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 26, 2026 **What do you like best about Product Fruits?** The easy and straightforward way of creating onboarding content **What do you dislike about Product Fruits?** That it doesn't really work with iFrames **What problems is Product Fruits solving and how is that benefiting you?** The time and effort spent on manually onboarding each client ### 41. Easy Setup, Powerful Capabilities, and Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 01, 2026 **What do you like best about Product Fruits?** Many capabilities without difficult set up. Product is easy to understand. Great value for money. **What do you dislike about Product Fruits?** Nothing particularly. I am happy with the product. **What problems is Product Fruits solving and how is that benefiting you?** Surveys Feedback collection In-app promotion ### 42. Good Tool for Knowledge Base Article **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh S. | Business Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 12, 2025 **What do you like best about Product Fruits?** Great tool to create Knowledge base articles for a product. Provide AI features like summary, search, help center etc. The tool is easy to configure and user friendly. **What do you dislike about Product Fruits?** Seems to be a good tool. Though the article editor formatting options can be improved. **What problems is Product Fruits solving and how is that benefiting you?** It is helping us put a help center for our newly launched product. Categorized listing with search and AI summary will help our platform users to self-help their issues. ### 43. I am responsible for driving production adoption at Founder's Office at Procuzy. **Rating:** 4.0/5.0 stars **Reviewed by:** Nandini N. | Founder's Office , Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 01, 2025 **What do you like best about Product Fruits?** Something that I love the most about the tool is that it is extremely intuitive **What do you dislike about Product Fruits?** For someone who does not come from product marketing background, it might feel overwhelming as to what shall I do first. Proactive support from product fruits in this area might ass more value. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits is helping me improve my product adoption end to end. ### 44. Communicate changes, new features and guide users easily and without relying on dev team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 12, 2025 **What do you like best about Product Fruits?** I appreciate the autonomy it gives the product team. I can create tooltips, checklists, communicate product changes or new products directly through the interface, with highly flexible segmentation rules and without depends on dev team and deploys. It give us speed. And this enable us to test activation hypoteses efficiently, deliver contextual communication about platform changes and helps analyze engagement and iterate rapidly. **What do you dislike about Product Fruits?** The visual customization is still limited. In some cases, its some cases, its hard to fully aling with our design system and maintain visual consistency. Additionally, integrating specific platform events can require som initial technical effort, depending on our stack. **What problems is Product Fruits solving and how is that benefiting you?** We eliminated onboarding bottlenecks, increased feature adoption, cut support volume, and now ship target messanges and surveys , all without code. Product fruits lets the team move faster, smarter and more independently. For me, a product designer, its essencial when I need to communicate the users updates. It drives feature adoption and reduces support volume, highlighting new or underused features has decreased repetitive tickets and incresed user engagemnet. This feature really helps improve the user experience continuously. ### 45. Easy to setup and really helpful for our clients **Rating:** 3.5/5.0 stars **Reviewed by:** Wouter H. | Client Success Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 26, 2025 **What do you like best about Product Fruits?** The setup is very quick and straightforward. The platform is intuitive, easy to implement, and allows us to create onboarding flows without much technical effort. **What do you dislike about Product Fruits?** Some advanced customization and integrations are limited. Reporting and analytics could be more detailed to give deeper insights into user behavior. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits helps us streamline user onboarding and product adoption. It makes it easier to guide new users through key features, reducing support requests and improving overall user engagement. ### 46. Seems like a really solid product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 21, 2025 **What do you like best about Product Fruits?** Easy to setup, lots of flexibility out of the box, seems to handle responsiveness reasonably well (i.e. hotspot location moving with screen resizing). The segmentation looks fairly good, particularly with the ability to push/pull data from Hubspot. Also happy with integration into Heap. **What do you dislike about Product Fruits?** Not WCAG AA compliant, MAU based pricing means that it will fluctuate and will increase over time. We have an issue with other products and how they track MAU users so for us there is a chance we could be overcharged if not setup accurately. Would like the Knowledge Base to be able to be an outside integration i.e. HelpJuice. **What problems is Product Fruits solving and how is that benefiting you?** If we went with Product Fruits it would be to help with informing our customers what is happening in a product, as well as potential onboarding of new customers or new features etc. ### 47. All-in-One Onboarding and Engagement Tool That’s Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 21, 2025 **What do you like best about Product Fruits?** Product Fruits has been a huge help for our team. It covered everything we were looking for at a price that actually made sense compared to other tools we looked at. We use it for product tours, onboarding flows, in-app notifications, newsfeed, and a knowledge base, and we were surprised by some great extras like collecting customer feedback right in the app and the AI chat. Getting started was quick and straightforward, and now our customer success and product teams can easily update things on their own without needing engineering. The platform is simple to use, powerful, and the support team is always responsive. **What do you dislike about Product Fruits?** There is a tiny bit of a learning curve with implementing the tours, but after training sessions with the team it is quite simple to understand. **What problems is Product Fruits solving and how is that benefiting you?** Before Product Fruits we struggled to guide new users through the product in a clear and consistent way. Onboarding was manual and updates to flows or messaging always needed engineering time, which slowed us down. Now we can quickly build tours, highlight new features, send in-app messages, and keep a knowledge base all in one place. Customers get the right information at the right time, which has reduced support questions and improved adoption of new features. It also frees up our product and success teams to make changes on their own without waiting for dev resources. ### 48. Smooth onboarding experience with powerful guidance tools **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 18, 2025 **What do you like best about Product Fruits?** Product Fruits makes it incredibly easy to create in-app onboarding flows and tooltips without any coding. It will provides useful analytics to track user engagement, which helps us collect user details on one dashboard. **What do you dislike about Product Fruits?** While it’s feature-rich, the initial setup can feel a bit overwhelming because there are many configuration options. Need to improve initial setup flow. **What problems is Product Fruits solving and how is that benefiting you?** We are using Product Fruits to capture and understand user details within our application. It helps us identify who is using the product and how they interact with it, which gives valuable context for support and product decisions. ### 49. Great onboarding tours for our customers **Rating:** 4.5/5.0 stars **Reviewed by:** Pablo R. | CTO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 25, 2025 **What do you like best about Product Fruits?** What I like most about Product Fruits is how easy it is to install and integrate into the platform. It’s a cost-effective solution that delivers outstanding value and helps create smooth onboarding experiences for customers. **What do you dislike about Product Fruits?** So far, everything has been very smooth, and I haven’t encountered any drawbacks. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits has helped us significantly reduce the number of support requests from our users by guiding them through the platform with clear onboarding tours. Instead of reaching out with basic questions, users can now quickly learn how to use key features on their own, which saves our team time and improves the overall customer experience. ### 50. Streamlined Onboarding and Great User Experience for VSB/SMB Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 07, 2025 **What do you like best about Product Fruits?** Product Fruits has been an incredible tool during our onboarding MVP at Positrace, especially for our VSB and SMB customer segments. It has significantly improved onboarding efficiency through intuitive walkthroughs, tooltips, checklists, and custom flows—reducing support team involvement while empowering users to onboard independently.

The ease of integration with HubSpot was a major plus, enabling us to personalize user experiences using CRM data seamlessly. Implementation was quick and straightforward, with minimal technical overhead. We plan to use it daily to manage and monitor onboarding flows, and the ease of use makes it simple for both technical and non-technical team members to make updates.

Also, the support team is excellent—always responsive, proactive, and clear in their communication. It's been one of the most efficient and pleasant onboarding support experiences we've had. **What do you dislike about Product Fruits?** Nothing so far. The product has met our expectations and continues to deliver value consistently. We're excited to expand its use beyond the MVP stage. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits is helping us streamline and automate the onboarding process, especially for our VSB and SMB clients. It has reduced the need for manual involvement from our support team, allowing customers to onboard independently through guided walkthroughs and tooltips. As a result, onboarding is now quicker, more consistent, and less resource-intensive—freeing up our support team to focus on more complex issues. - [View Product Fruits pricing details and edition comparison](https://www.g2.com/products/product-fruits/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-09-28+12%3A52%3A27+-0500&secure%5Bsession_id%5D=26311044-dcfb-418e-aa81-fbb9af1f485f&secure%5Btoken%5D=07cb8add14a29dca575c4c2a60440a5a53fda7e9f16e3076bff239530f99bb43&format=llm_user) ## Product Fruits Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **User Analysis** - Survey Implementation - Data Analysis - Real-Time Data - Real-Time Notifications **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Onboarding Setup** - Workflows - Templates - Checklists **Generative AI** - AI Text Summarization **Self-Service Experience** - Knowledge Base - Searchable Articles - Mobile Optimization - Personalization **User Support** - User Segmentation - Multi-Language Support - Behavior-responsive Messaging **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Project Tracking** - Monitoring - Resources - Content - Tasks - Optimization - Kanban Board - Goal Setting/Tracking - Communication Management **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Customer Engagement** - Portal - Customer Engagement - Branding - Visibility - Collaboration - Customizable Branding **Additional Functionality** - Commenting/Notes - API - Third-Party Integrations - Task Management - Alerts/Notifications - Drag & Drop - Performance Metrics - Reporting & Statistics - Time Tracking - Data Security - Single Sign On - Activity Tracking - Customizable Fields - Content Management - Churn Management - Ad hoc Analysis - Client Management - Chat/Messaging - Forecasting - Mobile Access - Form Builder - Surveys & Feedback - Revenue Management - Onboarding - Workflow Management - AI Copilot - Calendar Management - Compliance Management - Client Database - Electronic Forms - Gantt/Timeline View - Client Tracking - To-Do List - Document Management - Generative AI - Self Service Tools - Customer Segmentation - Role-Based Permissions - Data Import/Export - Collaboration Tools - Electronic Signature - Task Progress Tracking - Audit Trail - Reminders - Online Payments - Activity Dashboard - Document Generation - Real-Time Data - CRM - Email Management - Multi-Language **Platform Basics - Digital Adoption Platform** - Integration - Communications **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Analytics - Digital Adoption Platform** - Analytics - Reporting/Analytics - Visual Analytics - Real-Time Analytics **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance - Contextual Guidance **Agentic AI - Digital Adoption Platform** - Adaptive Learning - Asynchronous Learning - Blended Learning - Self-paced Learning **Additional Functionality** - Customer Experience Management - Generative AI - Workflow Management - AI Copilot - Task Management - Progress Tracking - Alerts/Notifications - In-App Training - Behavior Tracking - Gamification - Knowledge Base Management - Audience Targeting - Customizable Fields - Reporting & Statistics - Customizable Reports - Performance Metrics - Launch Management - Content Library - API - User Onboarding - Customizable Branding - Event Triggered Actions - Engagement Tracking - Self Service Portal - Data Quality Control - Data Import/Export - Employee Onboarding - Self Service Tools - Survey/Poll Management - Learning Management - Content Management - Customizable Templates - Interactive Content - Activity Tracking - Activity Dashboard - Monitoring - Training Management - Communication Management - Surveys & Feedback - Content Creation ## Top Product Fruits Alternatives - 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