--- title: Product Fruits Reviews meta\_title: 'Product Fruits Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 245 reviews by the users' company size, role or industry to find out how Product Fruits works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 245 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Product Fruits Reviews & Product Details Visit Website No-code product adoption platform — user onboarding, feature adoption and in-app support, powered by Elvin AI. Product Fruits is a digital adoption platform that helps product and customer success teams guide users to value, drive feature adoption and deliver in-app support. Without writing code. Build product tours, checklists, hints, tooltips and announcements to onboard new users and roll out new features. Layer in an in-app help center, embedded knowledge base and NPS surveys to scale support and catch friction before it becomes a ticket. Two things set Product Fruits apart: 1. Flows guide every user to the next right step. Instead of showing everyone the same generic tour, Flows adapt to where each user is — their role, their progress, their behavior — so the right guidance appears at the right moment. Users never get stuck, and they never see steps they've already mastered. 2. Elvin, the built-in AI agent, is the speed layer. It generates onboarding flows, copy and adaptive logic in minutes — no design or engineering sprints. Teams ship and iterate on their own. #Who it's for Built for product teams who own activation and adoption, and CS teams who own retention and support. Common industries include financial services, education, healthcare, e-commerce and SaaS. #What you can do with Product Fruits - Shorten time to value with personalized onboarding journeys - Increase feature adoption by guiding users to new capabilities - Reduce churn by addressing struggles before users disengage - Scale onboarding across thousands of users without manual effort - Lower support tickets with contextual answers where users need them #How it works Setup takes two steps. First, install the Product Fruits Chrome extension to build tours and guidance flows visually. Then add a JavaScript snippet to your application to publish experiences live. Most teams complete setup in under an hour. #What's included - Flows & guidance: Adaptive product tours, checklists, tooltips and beacons that route each user to their next right step - AI personalization: Elvin designs flow structure and copy that adapts to each user - In-app communication: AI-generated announcements, banners, pop-ups and newsfeeds that keep users informed about updates and features - Feedback & insights: Elvin creates contextual and NPS surveys based on user behavior, capturing sentiment and surfacing friction - Knowledge & support: Centralized help center and Elvin Copilot answering questions from your approved sources, #Why teams choose Product Fruits AI powers every feature and Flows make sure that power lands at the right moment. From building tours to answering support questions, Product Fruits personalizes each step of the journey. The result: faster adoption, higher satisfaction and fewer support escalations. * * * Product Website Product Fruits Seller [Product Fruits](https://www.g2.com/sellers/product-fruits) Discussions [Product Fruits Community](https://www.g2.com/products/product-fruits/discuss) Languages Supported Arabic, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Italian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish Solution Type Best-of-Breed Overview by Ladislav Šalom (Founder of Product Fruits & CTO at Trivi) Show More ## Pricing Pricing provided by Product Fruits. ### Starter $111.00 1500 Active users Per Month [ View More Pricing Information ](https://www.g2.com/products/product-fruits/pricing) ## Product Fruits Integrations (29) What do users say about integrations? Verified by Product Fruits [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Angular ](https://www.g2.com/products/angular/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") chatlyn ](https://www.g2.com/products/chatlyn/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Customer.io ](https://www.g2.com/products/customer-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Tag Manager ](https://www.g2.com/products/google-google-tag-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Tag Manager ](https://www.g2.com/products/google-tag-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot ](https://www.g2.com/products/webdew-hubspot/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mixpanel ](https://www.g2.com/products/mixpanel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Next.js ](https://www.g2.com/products/next-js/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Piwik PRO 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Typeform ](https://www.g2.com/products/typeform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workbench by i-nexus ](https://www.g2.com/products/workbench-by-i-nexus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Desk ](https://www.g2.com/products/zoho-desk/reviews) Show More ![Trond-Daniel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trond-Daniel K.") TK Trond-Daniel K. Product Manager Small-Business (50 or fewer emp.) 6/10/2026 "Product Fruits Delivers: Intuitive UX, Rock-Solid Reliability, and a Game-Changing Elvin AI" 5/5 What do you like best about Product Fruits? Product Fruits is a solid tool that helps us in several parts of our platform. We've been using it since September of 2024, starting with onboarding, checklist, tooltips and announcements. Over time we migrated our entire knowledge base fra Document360 into Product Fruits. Even though the knowledge base feature wasn't as powerful as Document360 it was well worth it since it greatly improves Elvin and all the other AI features. Notes on UI and UX: The admin and editor is visual and intuitive. The tool is feature-rich in a way that feel deliberate and cohesive, not bloated. Lately they've been updating feature after feature making things easier to use and look nicer. Performance is top notch! Zero downtime and a microscopic amount of bugs in the time we've used it. Integrations We've integrated our own platform to Product Fruits, allowing us to pass over user properties which can further be used to build segments. On top of that we've integrated PF into both Slack and HubSpot. Especially the Slack integration is great as it can post survey responses directly to a channel. Pricing! The pricing, to me, is good since you get a ton of features. To get the most our of the plans you should really plan out how to use everything within Product Fruits, from the simpler tool to AI conversations and AI translations. Those are huge time savers. World class support! Product Fruits has one of the best support experiences I've ever come across. Quick replies from personell full of knowledge. AI features: Elvin is a game changer for us. Currently about 50% of our support chats are being resolved by Elvin - this really shows the benefit of the knowledge base. In addition to Elvin there's also AI tools for creating flows, translating texts, creating surveys and insights and creating snippets. We had tried other AI chats earlier but nothing have come close to the answers Elvin are able to give out. If I gonna point out a few minuses it would be that the statistics could be better, especially regarding custom events for tracking user behaviour. Also the knowledge base could use 1-2 more levels within the category structure as well as a better API for reading and updating existing articles. There are workarounds, so it hasn't blocked us, and given the pace they're moving it probably won't stay that way for long. Easy recommendation for any SaaS team that wants to guide users, handle support, and communicate changes without stitching together five different tools. Review collected by and hosted on G2.com. What do you dislike about Product Fruits? To me there is nothing to dislike. There's a few areas for improvements like statistics, API (or maybe MCP) and the knowledge base. But at the rate they're moving I bet we'll see improvements soon. Review collected by and hosted on G2.com. What problems is Product Fruits solving and how is that benefiting you? Before discovering Product Fruits we had needed to use several tool in order to keep our users informed and up to date. Those tools rarely communicated with each other. Now with Product Fruits we have everything in one place, features cross-communicate and we're able to share announcements, knowledge and guides from one place. We have never had this good an information flow between development, the organisation and the end users. Review collected by and hosted on G2.com. Show More Response from Dan Musialek of Product Fruits [Editedit](https://www.g2.com/survey_responses/product-fruits-review-12945281/official_response/edit) We're delighted to hear that Product Fruits has been instrumental in streamlining your knowledge base and AI features. Your feedback on statistics, API, and knowledge base structure is valuable, and we'll work on enhancing these aspects to provide an even better experience. 6/12/2026 Current UserValidated ReviewerSource: Organic ![Vinicius W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinicius W.") VW Vinicius W. CRO Security and Investigations Mid-Market (51-1000 emp.) 7/29/2026 "Simple, Fast Editor with AI-Powered Guide Creation and Responsive Support" 4.5/5 What do you like best about Product Fruits? The tool's editor is very simple, fast, and functional, allowing extensive customization of the Guide. In addition, the platform offers a wide range of features beyond guides, such as tours, hints, and more, enabling a more complete user journey. The AI significantly streamlines the guide creation process, saving time, and the support team responds quickly and thoroughly to any needs or questions. Review collected by and hosted on G2.com. What do you dislike about Product Fruits? Visually, organizing different guides, folders, and other assets can still be a bit challenging. However, this is a relatively minor issue and does not significantly impact the overall experience. Review collected by and hosted on G2.com. What problems is Product Fruits solving and how is that benefiting you? It enables us to increase user adoption of new platform features while improving communication and awareness of product updates and new releases. Review collected by and hosted on G2.com. Show More Response from Dan Musialek of Product Fruits [Editedit](https://www.g2.com/survey_responses/product-fruits-review-13184032/official_response/edit) Thanks for the thoughtful review. Really glad the editor's speed and flexibility are working well for you, and that the AI is cutting down time on guide creation. Hearing you on guides, folders, and assets being a bit hard to navigate visually. That's something we're looking at improving. Appreciate you flagging it. Glad to hear it's helping with adoption and communicating updates to your users. Current UserValidated ReviewerSource: Organic ![David P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David P.") DP David P. Small-Business (50 or fewer emp.) 7/23/2026 "Outstanding Support and User-Centric Feature Development" 5/5 What do you like best about Product Fruits? I really like Product Fruits for its nice interface and how it has improved our onboarding process. It's great for creating organized knowledge bases for both old and new users. The software is really nice to use and easy to navigate, which I appreciate. Plus, the pace at which they launch new features is impressive and beneficial. Their support stands out as amazing; they're always quick to respond and offer help through scheduled meetings, demos, or addressing any concerns. They take feedback seriously, which makes us feel valued as users because they keep enhancing and polishing the software based on that. The humane way they provide support is also noteworthy, making it very pleasant to work with them. Review collected by and hosted on G2.com. What do you dislike about Product Fruits? Well, initially, we had some issues with the compatibility of our software with Product Fruits, but as we adjusted to how to use Product Fruits and implemented, we realized that there were some things that had to be adjusted on our end. It's not entirely on their side, as they support all modern types of websites, but we had some that were 'old school,' and we've been trying to migrate away from those. However, some of them are core to our software. But they were there to help us understand the level of compatibility. Review collected by and hosted on G2.com. What problems is Product Fruits solving and how is that benefiting you? I use Product Fruits for client onboarding and creating knowledge bases and tours, which has improved these processes significantly. It offers a comfortable and safe solution with a nice interface, and helps us organize our knowledge base effectively. Review collected by and hosted on G2.com. Show More Response from Dan Musialek of Product Fruits [Editedit](https://www.g2.com/survey_responses/product-fruits-review-13155888/official_response/edit) We're thrilled to hear that you are enjoying Product Fruits' interface and finding it helpful for your onboarding process and knowledge base organization. Our team is dedicated to continuously improving the software and providing exceptional support, so we appreciate your positive feedback. Validated ReviewerSource: Organic ![Prashant P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prashant P.") PP Prashant P. SDE-2 Mid-Market (51-1000 emp.) 5/21/2026 "Effortless User Onboarding and Feature Adoption with Product Fruits" 5/5 What do you like best about Product Fruits? What I like best about Product Fruits is how easy it makes user onboarding and feature adoption without needing heavy development work. Its intuitive UI, in-app guides, and analytics help teams improve user engagement quickly while keeping the experience smooth and personalized. Review collected by and hosted on G2.com. What do you dislike about Product Fruits? One drawback of Product Fruits is that some advanced customization and styling options can feel a bit limited, especially when compared with larger onboarding platforms. Also, for more complex user journeys or enterprise-level needs, certain features may require extra time to configure and fine-tune before everything works as intended. Review collected by and hosted on G2.com. What problems is Product Fruits solving and how is that benefiting you? Product Fruits helps solve the challenge of user onboarding, feature adoption, and reducing customer confusion within the product experience. By using in-app guides, tooltips, and feedback tools, it improves user engagement, shortens the learning curve, and saves time for both support and product teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lia G.") LG Lia G. Advisor Small-Business (50 or fewer emp.) 4/16/2026 "Great Help Center, Strong Support, and Easy User Onboarding" 5/5 What do you like best about Product Fruits? Product Fruits has been a great fit for us because we needed a reliable place to host our help center while also giving users instant support inside the product. The help center is easy to manage, looks clean, and makes it simple for customers to find answers without waiting for our team. On top of that, features like guided tours and AI-powered assistance help users solve problems faster and reduce repetitive support tickets. What really stands out, though, is their customer support team, they reply quickly, are highly knowledgeable, and genuinely want to help you succeed. I’ve been on several calls with them, and every interaction has been practical, fast, and helpful. It’s rare to find software with both a strong product and a support team that good. Review collected by and hosted on G2.com. What do you dislike about Product Fruits? Not much to dislike, to be honest. They continue to release many new features and improvements, which is a positive, but it also means you need to make time to keep up and learn everything that’s new. Since I’m based in Australia, scheduling support calls can sometimes be a little challenging because of the time zone difference. Other than that, the overall experience has been very positive. Review collected by and hosted on G2.com. What problems is Product Fruits solving and how is that benefiting you? Product Fruits solves the problem of users getting stuck, asking repetitive support questions, or not fully understanding how to use the product. For us, it gives customers a clear self-service experience through the help center, guided tours, tooltips, and in-app support so they can find answers instantly instead of waiting for our team. That has reduced support load, improved onboarding, and helped users adopt features faster. It also benefits our internal team because we can create and update help content without relying heavily on developers, which saves time and lets us improve the customer experience much faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JH Jennifer H. Solution Services Manager Mid-Market (51-1000 emp.) 3/27/2026 "Intuitive, Customer-First Design with Amazing Support and AI Help" 5/5 What do you like best about Product Fruits? It's designed with the end-user in mind. It is so intuitive to implement and use, and the benefits to our customers are immediate. Amazing customer service, AI features and help, and a team that truly cares about you getting the most value possible from their product. Using a company that develops good software and ships improvements frequently is a pleasure. Review collected by and hosted on G2.com. What do you dislike about Product Fruits? As a customer who moved from Pendo to Product Fruits, there are some limitations in styling pop-ups that we had to adjust to. However, I have requested features and improvements in the past and have been given good workarounds using code, and have even seen requested improvements in production. Review collected by and hosted on G2.com. What problems is Product Fruits solving and how is that benefiting you? I use Product Fruits every day - in fact, more than any other tool for my job. It is invaluable in onboarding our new users (and colleagues), allowing them to generate quick answers to questions through their AI features and excellent knowledge base, and ensuring all users are kept up-to-date on all new features, improvements, news, and operational difficulties. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matt F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt F.") MF Matt F. Head of Solution Consulting Small-Business (50 or fewer emp.) 6/19/2026 "Game-Changing UI, Flexible Pricing, and Truly Supportive Success Team" 5/5 What do you like best about Product Fruits? Great UI that solves the problem in a simple, straightforward way. Alvin really changes the game. I also love the consumption pricing, since it makes it easy to adopt at the right pace. The success team is top-notch and genuinely supportive. Overall, we’re very happy we made the switch from what we had before. Review collected by and hosted on G2.com. What do you dislike about Product Fruits? I’m not getting all the features in the light browser version, but you can’t have everything! Review collected by and hosted on G2.com. What problems is Product Fruits solving and how is that benefiting you? It helps us onboard users to our platform and sustain adoption over time. Our platform is configured for custom processes and user flows, which makes it easier to deliver spot-on, customised training and standard workflows with minimal effort. Review collected by and hosted on G2.com. Show More Response from Dan Musialek of Product Fruits [Editedit](https://www.g2.com/survey_responses/product-fruits-review-12981979/official_response/edit) Thank you for your feedback! We're glad to hear that you appreciate our consumption-based pricing model and our supportive success team. Current UserValidated ReviewerSource: Organic MP Melissa P. E-Commerce Marketeer Small-Business (50 or fewer emp.) 3/26/2026 "User-Friendly, Fast to Set Up, and Packed with Possibilities" 5/5 What do you like best about Product Fruits? It’s really user-friendly, and you don’t need a highly skilled developer to implement it. I can set up a quick tour in about an hour, which is especially helpful when a lot of user questions suddenly come up. There are also so many possibilities to work with, and I really love that. It performs really well, no glitches or bugs at all. Overall, I think it’s fairly priced for what you get. Review collected by and hosted on G2.com. What do you dislike about Product Fruits? Some design features require knowledge of CSS. For example, we wanted to use a custom font, and that had to be implemented through CSS. I think that, especially for smaller companies, it’s not always easy to have in-house people with that skill set. I used some of the AI tools and with text it works fine, but for design not at all. Review collected by and hosted on G2.com. What problems is Product Fruits solving and how is that benefiting you? Before, we had to provide a lot more support on how to use our portal. Now, when a question comes up regularly or when we’re releasing new products, we can set up a quick tour, and the number of questions is reduced significantly. That frees up our support team to focus on the truly difficult questions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AA Abhishek A. Senior Product Designer Mid-Market (51-1000 emp.) 3/26/2026 "Flexible Templates That Let You Get Started Fast" 5/5 What do you like best about Product Fruits? What I like most about Product Fruits is the variety of templates available. You can get started right away by picking one that fits your needs, or if none of them work for you, you can build your own from scratch. That flexibility is really what sets it apart for me. Review collected by and hosted on G2.com. What do you dislike about Product Fruits? As a product designer, the main thing I dislike is the limited control over how survey modals look. The built-in design options don't give you much room to adjust things like border radius, padding, or spacing. Because of that, we had to write our own CSS to make the survey modal match our brand and align with our design system. Review collected by and hosted on G2.com. What problems is Product Fruits solving and how is that benefiting you? As a product team, we use Product Fruits to run surveys that help us validate concepts and decide which features and problems to prioritize. It also helps us identify the right customers to recruit for interviews. Those interviews give us more focused and useful feedback, which directly helps us improve the product and validate the design concepts and hypotheses we are working on. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/4/2026 "Product Fruits: Natural In-App Chat and a Powerful Help Centre in One" 5/5 What do you like best about Product Fruits? Product Fruits powers both our in-app support tool and our help centre, and it has been excellent across both. The standout for us has been the in-system chat. Rather than just surfacing a copy-paste excerpt from an article, it consolidates the relevant information and responds to users in real, natural language. That has made a genuine difference to how supported our users feel, because they get a clear answer in context instead of being handed a link and left to dig through it themselves. The integration with HubSpot has been a big part of this too, letting us connect our support flow straight into the tools we already use rather than running everything in a silo. The help centre has been just as strong. We built out a large article library quickly, and the easy API integrations made importing articles painless. Tours, hints, hotspots, and checklists are all quick to build and flexible enough to handle the segmented flows we needed. The branding controls deserve a special mention. We were able to match everything to our own colours and styling, including theming components that render inside a shadow DOM, which a lot of tools simply cannot do. Support has been responsive whenever we have had questions, and the whole platform has done exactly what we needed at a fair price. I would happily recommend it to anyone looking to combine in-app guidance, support, and a knowledge base in one place. The other thing worth mentioning is how actively the product keeps improving. New functionality keeps landing, and features like annotations show they are continuing to build out the platform rather than standing still. It feels like a tool that will keep getting better, which makes it easy to commit to long term. Review collected by and hosted on G2.com. What do you dislike about Product Fruits? Nothing significant. It has covered everything we needed it to. Review collected by and hosted on G2.com. What problems is Product Fruits solving and how is that benefiting you? We were setting up in-app guidance and a support tool for the first time, and looking at the market it was clear we could easily end up running two or three separate tools to cover it all. We evaluated options like Intercom and Chameleon, but Product Fruits stood out as a genuine all-in-one solution, letting us consolidate in-system guidance, our support tool, and our knowledge base into a single platform rather than stitching together a stack from day one. The benefit has been getting all of this live without the cost and overhead of multiple tools. The in-system chat answers users in real, natural language rather than surfacing a raw article excerpt, so they get a clear answer in context without leaving the app. Connecting it through to HubSpot ties the whole flow into the tools we already use, and being able to import articles quickly via the API meant we stood up a full help centre without it becoming a drawn-out project. Having guidance, support, and documentation in one place keeps everything consistent and keeps our overhead low. Review collected by and hosted on G2.com. 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