Hipporello stands out with its modern and aesthetically pleasing design, setting a high bar in the service desk market.
The clever and innovative system is complemented by extensive customization options, making it adaptable to a variety of business needs.
Its structured interface enhances the overall user experience, making it enjoyable to work with.
A significant advantage of Hipporello is its seamless integration with existing websites, allowing for a cohesive user experience while maintaining the unique identity of the brand.
Additionally, the pricing of Hipporello is entirely fair, reflecting its value and making it an excellent choice for businesses looking for a cost-effective solution.
The platform's ability to be largely concealed within a website is also a plus, as it does not overtly display its third-party nature. Review collected by and hosted on G2.com.
On the downside, Hipporello’s German translation needs significant improvement as it is not only inadequate but also missing in some areas, which can be a barrier for non-English speaking users. Furthermore, the email replies include a lengthy Hipporello signature or tag, which can appear unprofessional.
Despite its integration capabilities, the Hipporello branding briefly flashes in the title when embedded in a website, before disappearing, which could momentarily disrupt the seamless user experience. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.



