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I love how easy it is to find every answer you are looking for, for your customers. E.i. Last work order, pictures of the issue at hand, it is very easy to use. This program brought us into the 21st century, we do not work with paper copies anymore and keep track of everything. I am able to support customers with prompt answers regarding returns on calls, quotes, etc, since everything is directly on my screen, I don't need to way after a technician to bring in papers to be able to follow up. Review collected by and hosted on G2.com.
Certain things are extra that I think should be included in the base price. (Example: the reports you can general to see effectiveness, cost, sales, etc) Review collected by and hosted on G2.com.
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