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Praxedo

By Praxedo

4.6 out of 5 stars

How would you rate your experience with Praxedo?

Praxedo Reviews & Product Details

Pricing

Pricing provided by Praxedo.

ADVANCED

$69.00
1 user Per Month

Praxedo Integrations

(5)
Verified by Praxedo

Praxedo Media

Praxedo Demo - Optimized Scheduling
Discover how cloud-based service scheduling software makes you more profitable by increasing field tech response times and optimizing workloads.
Praxedo Demo - Monitor Performance
Coordinate operations in real-time and greatly enhance service quality with customizable tools for managing your KPIs.
Praxedo Demo - Optimize scheduling with mapping.
Praxedo has simplified scheduling by displaying them on a map. This feature gives you the real-time status needed to effectively monitor and schedule all work orders.
Praxedo Demo - Advanced field service scheduling.
Praxedo optimizes dispatching with a state-of-the-art feature called Advanced Scheduling. It determines which field technician is best qualified for a given job based on skillset, travel time and customer’s availability. At the touch of a button, speed up response times for emergency jobs.
Praxedo Demo - Remote visual assistance software.
Before sending a field technician to carry out a job, qualify the work order beforehand using remote video assistance. Your teams can contact your customers in real time, or via video recording, to check whether a technician is required or whether the work can be carried out remotely. Use video ...
Praxedo Demo - Work order management software
Make your field technicians more efficient by providing the right tools for managing work order reports. Digital, streamlined work orders eliminate their paperwork and leave no room for error.
In this video, hear directly from Praxedo customers across North America as they share how Praxedo's field service management software is transforming their operations—improving efficiency, and driving customer satisfaction.
Play Praxedo Video
In this video, hear directly from Praxedo customers across North America as they share how Praxedo's field service management software is transforming their operations—improving efficiency, and driving customer satisfaction.
DRF Water Heating Solutions partners with Home Depot and Lowe's to provide a comprehensive water heating solution. Traditional routing options couldn't handle their need for real-time updates throughout the day, leading DRF to adopt Praxedo
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DRF Water Heating Solutions partners with Home Depot and Lowe's to provide a comprehensive water heating solution. Traditional routing options couldn't handle their need for real-time updates throughout the day, leading DRF to adopt Praxedo
How Praxedo and Microsoft Dynamics 365 Business Central Transformed Our HVAC Service Operations | Success Story: MCBS
Play Praxedo Video
How Praxedo and Microsoft Dynamics 365 Business Central Transformed Our HVAC Service Operations | Success Story: MCBS
Praxedo's Advanced Scheduling Feature.
Play Praxedo Video
Praxedo's Advanced Scheduling Feature.
Praxedo's Map Scheduling Feature.
Play Praxedo Video
Praxedo's Map Scheduling Feature.
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Praxedo Reviews (22)

Reviews

Praxedo Reviews (22)

4.6
22 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and efficiency of Praxedo, highlighting its ability to streamline workflows and centralize data for remote teams. The software simplifies scheduling and communication, allowing teams to operate effectively without paper. However, some users note that the initial setup can be complex and that there are occasional stability issues.

Pros & Cons

Generated from real user reviews
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NE
Continuous Improvement Process Manager
Mid-Market (51-1000 emp.)
"Intuitive, flexible, individually customizable system"
What do you like best about Praxedo?

The intuitive user interface and the individual customization of each checklist. One gets a very good overview of individual tasks and remains relatively flexible. Review collected by and hosted on G2.com.

What do you dislike about Praxedo?

If the individual tasks of the technicians are not completed directly, a backlog accumulates in their workload until completion. Review collected by and hosted on G2.com.

CA
System Administrator
Small-Business (50 or fewer emp.)
"Easy Work Order Tracking on the Go with Praxedo—Keeps Field Jobs Organized"
What do you like best about Praxedo?

What I like best about Praxedo is how easy it makes managing and tracking work orders in the field for our guys at South Central Connect. The mobile app lets me see my assigned jobs, update ticket statuses, add notes, and upload photos all ine one place. It keeps everything organized and reduces back and forth communication with dispatch. The scheduling and real time updates also help me stay efficient when moving between multiple sites in a day. Review collected by and hosted on G2.com.

What do you dislike about Praxedo?

I have not really ran into anything that I have disliked about the app, its actually been pretty stable and pretty handy in every aspect. Review collected by and hosted on G2.com.

VS
Kundendienstkoordinator
Mid-Market (51-1000 emp.)
"Intuitive web interface with clear status and flexible form design"
What do you like best about Praxedo?

The WEB interface is very well structured, self-explanatory through the option of a legend. The status of the operations is displayed quickly and clearly through the color-coded operations! The search for customers / locations / systems is very easy to handle and operate / search. The admin has many options to intervene in the design of the forms, thus providing a very customer and service-oriented handling of the software. Review collected by and hosted on G2.com.

What do you dislike about Praxedo?

News/Changes in the admin settings regarding the different user profiles and their possibilities in terms of restrictions are not communicated to the admin in a timely manner. Therefore, information to the admin about ongoing changes would be helpful! Review collected by and hosted on G2.com.

Paula W.
PW
Owner/VP
Small-Business (50 or fewer emp.)
"Empowers Remote Teams and Centralizes Data Seamlessly"
What do you like best about Praxedo?

The Praxedo team (Mattia, Will, and Maura) have been amazing at implementing the program specifically for us. They are quick to answer and questions and fix any road blocks we face. Praxedo has enabled us to have a platform that will work remotely for our technicians and in two separate offices. We all can work together without being in the same place. The technicians find the program to work well through their tablets on job sites. The program has secured our data in one location, no longer fearing a crash of a program. We are looking forward to using the program throughout the year and having the reoccurring appointment reminders to take place automatically. All of our data is together in one program and not in multiple spreadsheets. The ease of using the program will be very beneficial for the future of our company. Review collected by and hosted on G2.com.

What do you dislike about Praxedo?

There are still some additions to the program that would help our manager. Having an option for quoting future jobs would make it even more user friendly. We will be able to follow-up with more information after we have been using it for a longer period of time. Review collected by and hosted on G2.com.

Michelle L.
ML
Subscriber Accounts Manager
Telecommunications
Small-Business (50 or fewer emp.)
"User-Friendly Field Service Solution with Streamlined Workflow"
What do you like best about Praxedo?

I use Praxedo as a field service management tool to dispatch our fiber techs. It makes scheduling jobs easier for us in the office and managing work easier for the techs in the field. It streamlines workflow so that everyone saves time and energy. I find it very user-friendly, and the workflow is very easy to customize to our needs. All of the options we want or need are available. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Praxedo?

I have noticed that the account number is not available in work orders and it would be nice to have that visible. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
AR
Mid-Market (51-1000 emp.)
"Efficient processes, strong in daily application, potential in adjustments"
What do you like best about Praxedo?

1. Quick overview, where is which technician

2. Reports are visible and clear for everyone immediately after execution (photo documentation integrated)

3. Planning of new assignments is very clear

4. Search functions/templates

For us, it was important to always have a contact person available.

What also convinced us was the step-by-step introduction. We started with 3 test users and were able to gradually gather experience and provide feedback for improvements. Our adjustments were and are always addressed, and thus the product is continuously developed. Review collected by and hosted on G2.com.

What do you dislike about Praxedo?

1. The program is very rigid in some processes and difficult to adapt. For example, updating logs. Over time, some content may change, and since we plan far in advance / the orders are transferred to Praxedo, they usually have an old log stored. Implementation is difficult here.

2. Already existing functions are no longer supported or included through adjustments/releases by Praxedo. Displaying images in logs. These are no longer included since the switch to the new app. However, the logs for commissioning are partly built with images.

3. Evaluation always only T-365 (not from 01.01. – 31.12.)

4. Display in the cockpit is not very informative

5. Overnight tours are difficult to plan

6. Feedback on pending adjustments is very slow Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
TA
Mid-Market (51-1000 emp.)
"Praxedo makes scheduling and documentation easy – with real-time synchronization"
What do you like best about Praxedo?

Praxedo is clearly structured and can be operated intuitively. The scheduling works quickly and reliably, and the mobile app makes it easier for our technicians to document directly on site. Particularly helpful is the real-time synchronization, so that everyone is immediately up to date. The ability to customize forms to our own processes is also a great advantage. Overall, Praxedo makes our processes noticeably simpler and more transparent. Review collected by and hosted on G2.com.

What do you dislike about Praxedo?

The offline usage generally works well, but occasionally shows minor weaknesses – depending on the device and environment. Review collected by and hosted on G2.com.

Jonathan A.
JA
Président
Small-Business (50 or fewer emp.)
"Efficient and fast system"
What do you like best about Praxedo?

Easy to use, I can make the modifications to my report and intervention types myself, the technical support is efficient. Review collected by and hosted on G2.com.

What do you dislike about Praxedo?

Nothing really, there are small irritants but it will end up being resolved during updates. Review collected by and hosted on G2.com.

AC
Scheduler
Small-Business (50 or fewer emp.)
"Scheduling and Home-Screen Notes Make Daily Planning Easy"
What do you like best about Praxedo?

I really like the scheduling feature. Also, I like the option to leave notes that are visible from the home screen. Review collected by and hosted on G2.com.

What do you dislike about Praxedo?

So far, I haven't noticed any real issues. We've only been using it for a week so I haven't run into anything yet that hasn't been easier than the system we used before. Review collected by and hosted on G2.com.

Bradley B.
BB
NOC TECH 2
Small-Business (50 or fewer emp.)
"Transparent Information That Makes Cross-Team Checks Easy"
What do you like best about Praxedo?

The transparency of information. Easy to "check-and-balance" with other teams. Review collected by and hosted on G2.com.

What do you dislike about Praxedo?

Nothing thus far. Everything is working as expected. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Praxedo.

ADVANCED

$69.00
1 user Per Month

OPTIMIZED

$99.00
1 user Per Month

AUTOMATED

$149.00
1 user Per Month
Praxedo Features
Calendar
Dispatch
Employee Communication
Reports
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Praxedo