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PissedConsumer Reviews & Product Details

PissedConsumer.com is a U.S.-based review management and consumer insights platform. We connect consumers and businesses through real feedback and structured issue resolution. Consumers use PissedConsumer to share their real experiences, post complaints, and contact companies. After a company responds, consumers can rate how the issue was handled and how satisfied they are with the outcome. Businesses use PissedConsumer to monitor complaints, respond publicly, and contact customers who left feedback. The platform also helps them see common problems, understand why customers are unhappy, and spot patterns in complaints. With over 19 years of data and more than 25 million users, PissedConsumer helps businesses turn complaints into clear insights. Companies can see what keeps going wrong, where customers get frustrated, and what needs improvement. We help companies: - Keep unhappy customers from leaving - Show that they respond and take issues seriously - Understand the real reasons behind complaints - Spot repeated problems early - Improve customer experience using real feedback - Manage negative feedback in a clear and transparent way

Seller

PissedConsumer

Discussions

PissedConsumer Community

Languages Supported

English

Overview by

Оksana Bakina

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DH

Den H.

Chief Operating Officer

Small-Business (50 or fewer emp.)

9/13/2023

"Excellent improvement of reviews and search result"

5/5

What do you like best about PissedConsumer?

I greatly appreciate that PissedConsumer not only aids in resolving reputation-related issues but also excels in identifying the root causes behind them. This approach has been instrumental in resolving our reputation-related concerns and preventing them from resurfacing. Review collected by and hosted on G2.com.

What do you dislike about PissedConsumer?

One challenge we encountered was the process of removing false and irrelevant reviews about our company on different review platforms. It took some time and effort to rectify these issues. However, ultimately, we improved our overall rating and attracted positive reviews, which was our ultimate goal. Review collected by and hosted on G2.com.

Recommendations to others considering PissedConsumer:

Give it a try if you haven't already. I really liked it Review collected by and hosted on G2.com.

What problems is PissedConsumer solving and how is that benefiting you?

Our company's branded search queries faced low-rated profiles on Trustpilot and PissedConsumer, which were displayed in the top Google search results. With a proactive approach, the PissedConsumer team engaged with reviewers and, with collaborative efforts from our side, successfully transformed negative ratings into positive ones. Over several months, their dedicated work not only significantly improved our ratings on both platforms but also positively influenced our Google search results, delivering a more favorable online presence. Review collected by and hosted on G2.com.

PC

Verified User in Consulting

Mid-Market (51-1000 emp.)

8/29/2023

"Great partner unveiling deep customer insights"

5/5

What do you like best about PissedConsumer?

What I appreciate most about PissedConsumer is their unwavering commitment to tailoring their reputation management services to meet our specific needs. They don't offer one-size-fits-all solutions. Instead, they take the time to understand our unique challenges as a brand and customize their strategies accordingly.

PissedConsumer provided us with customer insights and analytical data that no other reputation management company can offer.

Their analytics have allowed us to identify pain points and address them proactively, resulting in improved customer satisfaction and loyalty. Review collected by and hosted on G2.com.

What do you dislike about PissedConsumer?

There are no downsides to my experience with PissedConsumer Review collected by and hosted on G2.com.

What problems is PissedConsumer solving and how is that benefiting you?

PissedConsumer is benefiting us by ensuring a positive online presence and aligning customer sentiment with our brand's messaging.

Overall, what I like best about PissedConsumer is that they not only help us manage our online reputation but also educate us along the way, empowering us to make informed decisions about our brand's digital presence. Review collected by and hosted on G2.com.

PC

Verified User in Construction

Enterprise (> 1000 emp.)

8/4/2023

"Great service"

4.5/5

What do you like best about PissedConsumer?

The company page is easy to navigate and simple to update on a regular basis. Our representative is always helpful and quick to help when needed. Additionally, the testimonial feature helps to share the positive experiences that occur within our company as well. Review collected by and hosted on G2.com.

What do you dislike about PissedConsumer?

The name of the website/platform can be deceiving as not all customers that have left a review are pissed consumers. This can be misleading to those that are looking for our product/service. Review collected by and hosted on G2.com.

What problems is PissedConsumer solving and how is that benefiting you?

PissedConsumer helps our company ensure that customers are getting the service they need by providing account information and verification requests. This platform also helps our company share positive experiences with those that are looking for a great product and service thanks to the testimonial feature. Review collected by and hosted on G2.com.