Wati

Pepper Cloud

By Pepper Cloud

4/5

(3)

Wati

It's been two months since this profile received a new review

Pepper Cloud Reviews & Product Details

Pepper Cloud is an AI-powered all-in-one sales CRM software tailored for small and medium enterprises. It simplifies sales management, marketing automation, and customer engagement. With features like WhatsApp CRM, lead capture forms, lead tracking, sales pipeline management, forecasting, and omnichannel support, Pepper Cloud empowers industries such as manufacturing, real estate, and travel. Seamlessly integrating with WhatsApp, Facebook, Mailchimp, Zoom, and more, it centralizes operations and enhances productivity. AIts generative AI technology, AssistAI, enhances sales productivity by auto-capturing leads, automating chat flows, and managing tasks efficiently. The no-code chatbot can be deployed across channels to instantly handle customer queries, escalate complex issues to human agents, and provide 24/7 support. Its WhatsApp integration allows the sales team to manage a single account across multiple devices and includes features for automation, campaign broadcasting, and catalogues.

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Discussions

Pepper Cloud Community

Languages Supported

English, Chinese (Simplified)

Overview by

Sushma Lokapur

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Pepper Cloud Media

Pepper Cloud Demo - AI-Powered WhatsApp Sales CRM - Pepper Cloud

Pepper Cloud is the #1 AI-powered sales CRM with WhatsApp integration, the weapon for SMEs sales sucess.

Pepper Cloud Demo - Must Have CRM Integrations - Pepper Cloud

Pepper Cloud is all-in-one sales CRM that supports integrations from many thrid party tools to offer extraordinary services.

Pepper Cloud Demo - AI powered Sales Assistance - Pepper Cloud CRM

Pepper Cloud's AI-powered Sales Assistance - AssistAI

Pepper Cloud Demo - Omnichannel Support - Pepper Cloud

Pepper Cloud support Omnichannel integrations such as WhatsApp, Facebook, Instagram, Gmail, Aircall, KrispCall, etc to manage all the sales conversions on one unified platform.

Pepper Cloud Demo - Workflow Automation - Pepper Cloud

Pepper Cloud supports advanced sales and marketing workflow automation features.

Pepper Cloud Demo - Opportunity Management - Pepper Cloud CRM

Pepper Cloud unified dashboard to manage sales pipelines, opportunities, lead management, etc on one place.

G2 reviews are authentic and verified.

DS

Dipin S.

Digital Marketing Head

Small-Business (50 or fewer emp.)

1/28/2025

"Managing leads has never been this simple"

3.5/5

What do you like best about Pepper Cloud?

Pepper Cloud makes capturing, tracking, and managing leads from various sources such as Facebook, WhatsApp ads, Google ads as easy as possible. Additionally, it centralizes interactions from social channels like Facebook, Instagram, WhatsApp, and other channels. The CRM system enables us to track conversations, associate them with businesses, and personalise conversations effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Pepper Cloud?

Honestly, I wish Pepper Cloud supported more social media platforms beyond Facebook, Instagram, and LinkedIn. Expanding to newer or niche platforms would be great for more diverse campaigns. Review collected by and hosted on G2.com.

AJ

Anshul J.

AEM Content Manager

Enterprise (> 1000 emp.)

1/7/2025

"CRM with best feature sets such as WhatsApp and AI Integrations"

5/5

What do you like best about Pepper Cloud?

I liked it's WhatsApp and AI Integrations. It's a unified platfrom for conversational sales and marketing. Review collected by and hosted on G2.com.

What do you dislike about Pepper Cloud?

I found that it supports limited number of templates. Review collected by and hosted on G2.com.

VG

Vivek G.

Analyst

Enterprise (> 1000 emp.)

11/17/2023

"Review for better growth"

3.5/5

What do you like best about Pepper Cloud?

As it is better in features like ease of use, implementation, integration, support system etc. Review collected by and hosted on G2.com.

What do you dislike about Pepper Cloud?

Need of integratio with open ai would be supportive in better growth. Review collected by and hosted on G2.com.

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ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.

HubSpot Sales Hub

Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.

Use Capsule to keep track of people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

Thryv’s AI-powered sales and marketing platform gives you the tools you need to market smarter, sell more, and grow your business faster. Built on a powerful growth framework, Thryv helps you get found online, capture and convert new leads, and turn happy customers into repeat business.

Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

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Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it’s lead capture, automating customer communication, or managing content, the AI employees have you covered.

SuperAGI is an AI-driven platform designed to enhance business growth and productivity by integrating intelligent digital workers into sales, marketing, and support teams. By automating routine tasks and optimizing workflows, SuperAGI enables organizations to focus on strategic initiatives and deliver superior customer experiences.

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Categories on G2

AI Sales Assistant

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Pros and Cons Details

Pepper Cloud

4/5

(3)

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