Its easy to use filters to narrow down your search when pricing a job. Review collected by and hosted on G2.com.
The year over year process with updating matches is confusing and not user friendly. Review collected by and hosted on G2.com.
Its easy to use filters to narrow down your search when pricing a job. Review collected by and hosted on G2.com.
The year over year process with updating matches is confusing and not user friendly. Review collected by and hosted on G2.com.
Entering in private survey data is relatively simple! Review collected by and hosted on G2.com.
Maintaining survey scopes when evaluating a few positions would be helpful instead of having to select again for every job. Review collected by and hosted on G2.com.
Fantastic that you are able to centralize your workstreams using MarketPay. I have noted your feedback on the usability of some features - thank you for your honest review!
I appreciate the robust data Payfactors provides for the hospitality industry, which significantly surpasses what I experienced with Radford, making it a key reason for my transition to this tool. I find the system’s ability to offer peer and HR market data essential for ensuring competitive compensation within our salary benchmarks, enhancing our human resource processes efficiently. The competitive pricing of Payfactors against other salary benchmarking tools is another strong point that creates great value for money. Moreover, I find the user interface to be quite manageable, making it relatively straightforward to navigate and use for my tasks. The ADP API integration works excellently, adding to the seamless functionality. Additionally, I find the specific features such as hospitality peer benchmarking data, compare ratio, and salary structure build-out incredibly useful for our compensation planning and management. Review collected by and hosted on G2.com.
I feel that the user interface needs improvement. It could be more intuitive and easier to use. Additionally, I have concerns with how reportable data is managed; I believe it could benefit from moving away from Tableau for better efficiency and user-friendliness. It's important that better subscription options are available to offer more comprehensive data. I also think the pricing could be lower to make the tool more accessible. Review collected by and hosted on G2.com.
I started at my organization shortly after the implementation of Payfactors, so I cannot speak on that. I mainly use Payfactors to price new jobs that we are creating within our organization which has been pretty easy. If I am confused on something, I consult the Payscale Collective which has been very helpful! The customer support is also worth mentioning! Review collected by and hosted on G2.com.
I think the hardest part about using Payfactors is finding which job matches most closely to the description of the job at my organization. I think if I were able to enter key words within the description to narrow down the search, that would be extremely helpful! Alternatively, if there were an AI tool that could take my job description and find the closest match, that would be awesome! Review collected by and hosted on G2.com.
I like that they are a great plat form that has cut the time of matching jobs in half as we had to match 600 jobs during integration. Great customer service when we implementing the program as a non platform user the agents very helpful and quick to respond. Review collected by and hosted on G2.com.
the layout is easy but its overwhelming to get use to it when you've never used the platform before. there are a lot of things to look at in the main page. I know we can tailor but its still a lot as a first time user. Review collected by and hosted on G2.com.

As an analyst who spent many years conducting surveys manually using only Excel, I find that being able to connect jobs, survey participation templates, and manage the annual migration feels like having an extra full-time team member. The capability to leverage existing reports and create custom ones with employee, job, and survey data allows me to deliver professional executive materials and handle urgent requests efficiently, even when time is limited. Review collected by and hosted on G2.com.
The only regret I have with Marketpay is not having started to use it earlier. Review collected by and hosted on G2.com.
Payfactors has consistently provided us with solutions to challenges we face in the compensation space. The team is easy to work with, and always available to get on a call and help us navigate the best ways that the platform can assist us. Review collected by and hosted on G2.com.
Payfactors is committed to keeping the platform updated, and new features available for use. There is a lot of great communication around these features, but sometimes it can be difficult to keep up with the new features as they roll out. Review collected by and hosted on G2.com.
The design of the system itself is very easy to navigate. I have worked with the system for about 2 years or so now and have a good understanding on the core fundamentals to enhance my use of the system (i.e. how the different tiles/pages work together). Being able to load our 3rd party surveys but also getting Payscale data cuts that we have purchased is also very helpful as I like to look at general market industry along with our internal aligned industry when pricing jobs. I have also had a pleasant experience working with the support team on loading data into the system and pricing jobs via our customer hours, but also with our CSM (Dan C.) who has been fantastic to work with. Review collected by and hosted on G2.com.
I would not say this is a "dislike" perse but a potential enhancement to the user experience - when using customer hours to price jobs, the team does a wonderful job. However, it would be helpful to get a short write up/narrative explaining their thought process (i.e. why was this job used as a match, why did I apply this weighting to the job, etc.) so I can better understand their rational. Many of us comp professionals think alike but also with a unique lens/scope based on our organizations compensation philosophy and/or industry, so it is good to understand the thought process that went behind the pricing. Review collected by and hosted on G2.com.
I like the job description manager tool for my organziation Review collected by and hosted on G2.com.
PayFactors is agressive at upselling products as they come out. Review collected by and hosted on G2.com.
I love that Payfactors consistently provides more data, especially for unusual roles, which is crucial for job review and pricing jobs. The platform's expansion in relevant sectors and new geographies means I have access to the most up-to-date information, which is essential for maintaining pay equity and leveling. I appreciate the flexibility Payfactors offers, making it adaptable to my needs. Additionally, the initial setup was relatively straightforward, even easier than similar tools I've used in other roles. This practicality allows me to integrate data from Workday seamlessly without any hassle. Review collected by and hosted on G2.com.
Would like more data available for non-profit and for Asia Pacific locations. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
What is the best way to utilize rule based pricing or job matching if you organization follows a matching metrics depending on the number of survey used for a country?
Does it include more than just salary?
Averages based on real user reviews.
3 months
12 months
9%