Payscale Ascent Reviews & Product Details

I use Marketpay for integrating with our HR system to update job codes and salary bands automatically. I find justifying offers and internal adjustments easier with Marketpay because it provides solid, objective data to back them up. I migrated from the older Payfactors to Marketpay and appreciated the smoother UI and better global adjustments. The initial setup of Marketpay was very easy. Review collected by and hosted on G2.com.

I find the reporting good, but customizing or exporting sometimes feels clunky compared to more modern platforms. Review collected by and hosted on G2.com.

The platform allowed us to see compensation ranges for our job listings Review collected by and hosted on G2.com.

It's a bit clunky to use for a niche job or a job that has multiple roles Review collected by and hosted on G2.com.

I love the data analytics feature in Payfactors because it offers an abundance of reporting which saves me time. The product’s reliable market data is essential for our work, ensuring that we have access to trusted information. Additionally, the job description management tools provided by Payfactors, including a centralized library and workflow tools, have significantly improved our team collaboration. I also appreciate the outstanding customer service from our support team, which enhances our overall experience with the software. Furthermore, the initial setup of Payfactors was very easy, largely thanks to the assistance from our representative Michalea. Review collected by and hosted on G2.com.

I wish there was more engagement in the community to share ideas and best practices. Review collected by and hosted on G2.com.

Payfactors is a powerful tool that is so easy to grasp and learn. The layout, the reports, the market pricing are all easy to grasp and follow. Review collected by and hosted on G2.com.

Right now, the limited AI integration. It would be nice to have more AI features, especially an MCP server. Review collected by and hosted on G2.com.

I love using Payfactors for its intuitive system design, which makes navigating and utilizing its features straightforward and simple. I'm particularly excited about Payge, the new chatbot, which provides step-by-step instructions to help me utilize features within Payfactors that I might not be fully exploiting. I appreciate having a single place with numerous resources that keeps our information well-organized. Additionally, the initial setup of Payfactors was remarkably easy, which made the transition seamless. Moreover, the experience with our account representative, Dana Faulkner, has been outstanding, further enhancing our satisfaction with the product. Our Rep Dana Faulkner is amazing she reaches out and meets with us regularly and always has something new and exciting to share and goes the extra mile to be sure we are using Payfactors and all it features. Review collected by and hosted on G2.com.

I dislike that our market benchmarking cycle does not correspond with Payfactors' cycle. Review collected by and hosted on G2.com.

I find the Payfactors interface useful and pretty intuitive. I like that I can do a quick project or a bigger project; I don't have to embark on something big when I just need a quick answer. The initial setup was totally easy, which I appreciated. Review collected by and hosted on G2.com.

The job mixing/matching is just a guess. I use ChatGPT to get a better answer, as it's not me deciding what's close, it's a bigger sample. Just having more jobs in the database would help - I work in manufacturing, and there are hundreds, if not thousands of truss plants all over the US. It's surprising that truss builder, or truss crane operator are not in the system. Review collected by and hosted on G2.com.

It really feels like an all-in-one package. It’s the platform where we manage all our surveys, and it also makes it easy to generate reports in a smooth, seamless way. Review collected by and hosted on G2.com.

It would have been nice if Paycycle had been incorporated into MarketPay, too. Review collected by and hosted on G2.com.

I find Payfactors particularly valuable as it provides clear insight into how we should be structuring our employee compensation across the organization. This platform excels in giving me a comprehensive view of pay evaluation, which is crucial for managing pay equity and ensuring competitive compensation packages. I also appreciate how the consulting services at the start were instrumental in setting up the majority of our job evaluations, enabling us to accurately price jobs and stay competitive in various markets. Moreover, the feature that allows us to link and compare jobs across different cities is exceptionally useful, as it simplifies accessing comparative data and enhances decision-making in salary structures with just the push of a button. Over time, I've also noticed an improvement in the availability of comparative data through Payfactors, which significantly boosts its utility from a pay quality perspective. Review collected by and hosted on G2.com.

I find setting up Payfactors very difficult, especially without a strong background in compensation. It took a significant amount of time to get up to speed and train my team. Although the online training is helpful, it's high-level and not very time-efficient for leaders. A more in-depth classroom style training would be beneficial. Additionally, I'm disappointed by the lack of integration with other software, such as UKG, despite having an API. This integration defect limits the seamless flow of data. Also, from a macro perspective, the platform doesn't offer as much long-term strategic value as anticipated. Review collected by and hosted on G2.com.

I have been using Marketpay to handle various compensation functions such as benchmarking market data, survey participation, and uploading survey results since April 2025 when I started with my current employer. Marketpay has significantly aided in gathering important market data, which is essential in ensuring our company pays employees equitably, both from an internal equity and an externally competitive standpoint. Having access to this data at our fingertips greatly assists with our short- and long-term decision-making. I find the market data and survey results functions particularly useful, as they help us benchmark our jobs effectively. Additionally, the large number of users relying on Marketpay means that the data is more widespread and reflective of the industry, enhancing its utility and reliability. These aspects make Marketpay a valuable tool for my daily functions, and a main reason why I would definitely consider purchasing it again. Review collected by and hosted on G2.com.

I dislike the limited options for downloading reports and data in different document formats. This limitation restricts my ability to streamline research by not allowing easy editing and data manipulation in my preferred formats. Review collected by and hosted on G2.com.

It’s easy to take payments, and it’s just as easy to find past transactions. The layout is clear and very user-friendly, which makes the whole process straightforward. Review collected by and hosted on G2.com.

It would be great if there were an option to retry a transaction without having to re-enter the card information each time. Review collected by and hosted on G2.com.