Payscale Ascent Reviews & Product Details

Broad and Customizable Market Data Access

Multiple survey integrations: Payfactors aggregates data from hundreds of sources, including Milliman, Mercer, Radford, Willis Towers Watson, and industry-specific surveys.

Data blending: It allows users to blend multiple data sets (custom-weighted) to create a “composite market rate,” which can be more reflective of your true labor market than a single survey.

Localized market cuts: The platform supports geographic differentials, so you can view pay data by region, state, or metro area — helpful for multi-location employers like GCI. Review collected by and hosted on G2.com.

Learning curve: While robust, the interface can feel unintuitive to new users — especially for blending surveys or building advanced reports.

Data overload: The volume of available data and filters can lead to analysis paralysis without strong governance or clear methodology.

Occasional performance lags: Users report slower load times or crashes when working with large data sets or multi-survey blends. Review collected by and hosted on G2.com.

I appreciate how Marketpay helps with market pricing analyses during annual reviews and makes it easier to spot disparities across roles or demographics with its reporting tools. The easy setup and report generation makes my work easier and faster, and pulling ad-hoc pricing for new roles is quick and straightforward. Marketpay connected smoothly to ADP for payroll syncing, which ensured that company adjustments flowed right into pay runs. Coming from Radford, I found Marketpay handles our broader needs with less manual data wrangling. Review collected by and hosted on G2.com.

There's a learning curve if you're not deep into company analysis. Explaining it to others or pulling quick insights takes time. Review collected by and hosted on G2.com.

I like the quick Explore functionality that uses AI to compare different job pricings. Review collected by and hosted on G2.com.

It is not the most intuitive or user friendly. Benchmarking is clunky. Review collected by and hosted on G2.com.

I like the many capabilities of Payfactors to assist with compensation, the amount of data available, and the useful filters. I appreciate the ability to create reports, and I find speaking with compensation experts through the platform valuable. I also like that the reports are exportable, giving me a solid starting point for benchmarking positions and aligning pay grades. Review collected by and hosted on G2.com.

I honestly do not believe that I use the tools to the max capability. I wish that the notes were exportable. In the jobs tab, when pricing the job, the export to an Excel sheet doesn't include the notes that I saved into the survey cut. I would like the ability to save articles in connect in order to go back to them later. Review collected by and hosted on G2.com.

I like how easy and simple Marketpay is to use. It provides a wide set of data from across industries, which helps us stay competitive and ensures we are paying our employees fairly and competitively. Review collected by and hosted on G2.com.

We currently don’t have the AI option at my company so that would be nice Review collected by and hosted on G2.com.

I like how easy it is to find jobs and market data using the interface. The process of manually looking up surveys to find data points was labor-intensive a few years ago, and Payfactors has significantly improved this experience. The data upload process is very straightforward and quick. Customer support is always very helpful and knowledgeable. Review collected by and hosted on G2.com.

The survey participation process is not intuitive and can be clunky, even after attending webinars and reading materials. Last survey season, it took a lot of tickets and waiting on the engineering team to fix bugs to get the surveys ready for participation. Also, sometimes the survey templates don't align perfectly with those provided by vendors. Also, Data Insights can be difficult to work with and doesn't always allow filtering in the way we want. We also wish that the pricing details graphic would always display when looking at a job, even with just one pricing match. Review collected by and hosted on G2.com.

I think the user interface of Payfactors is excellent! I've been using Payfactors for the last five and a half years. They have definitely upgraded the system, but done it over time, which was easy to navigate. There are so many features, we have just barely scratched the surface of how we can use it. Review collected by and hosted on G2.com.

When I started using Payfactors, they had a different customer service model and I had a dedicated PF analyst to help me learn the system. They have since gone to a centralized model that I do not find to be as helpful. Review collected by and hosted on G2.com.

Staff are very friendly and helpful at Marketpay. They have helped us work through multiple questions and problems we were having. The system has been very helpful in reviewing our market data and finding market matches for positions. I like that market pay is able to integrate with Workday and pulls in our data. The trainings provided by Marketpay can also be very helpful with the system, but also for keeping up on different situations going on with regulations and compensation practices. I appreciate the Marketpay migration process and how it helps easily update your survey matches. Review collected by and hosted on G2.com.

Nothing at the moment. I think having a better understanding of reporting would be helpful and since there are so many reports it can be hard to choose sometimes which is the best one. Not a dislike but a challenge sometimes. Review collected by and hosted on G2.com.

Having a one-stop shop for everything I manage is incredibly helpful. Whether I need to aggregate our survey data, upload total rewards statements, or store job descriptions, this platform lets me keep everything organized in a single location. I also find it very user-friendly. Review collected by and hosted on G2.com.

I dont have any downsides to using Payfactors. Review collected by and hosted on G2.com.

We love the HRMA market data and the ability to house our job descriptions in a central location. We love the ability to data insights that is feed over from our HCM. Review collected by and hosted on G2.com.

If we had to nit pick, perhaps the ability to use the SmartPricing to revaluate our existing job match to ensure we are consistent. Review collected by and hosted on G2.com.