Pandora FMS Features

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Allows users to customize chat colors, text, logos, and branding.

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Integrates with other customer service software to improve support and enhance functionality

Provides analytics tools that reveal important business metrics and track progress

Displays important metrics relating to performance

Allows remote usage and access across a range of operating systems and device types

Allows remote desktop administrators access to connected mobile devices

Centrally manages, configures, and oversees applications on employee devices

Allows administators to take control of a connected endpoint device

User Experience of creating and submitting a ticket

User Experience of responding and receiving a response

Route tickets based on values of fields, changes to ticket status and time based conditions

Respond to common requests with standard reply

Offers tools for managing and tracking service-level agreements (SLAs)

Documents and files can be attached to the ticket to communicate with customer issues/resolutions

Share and collaborate on tickets with multiple customer service representatives

Central repository for account and contact information

Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents

Ability for customer service agents to communicate via email and email conversations are automatically tracked in ticket

Ability for customer service agents to communicate with customers via live chat to solve problems live

Integration to social networks such as Twitter and Facebook to allow customers and agents to communicate via social networks

Make and receive calls directly in the application. Track and record calls for analysis.

Documents the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point.

Keeps records of each network asset and its activity. Discovers new assets accessing the network.

Provides security information and stores the data in a secure repository for reference.

Alerts users of incidents and allows users to intervene manually or triggers an automated response.

Reduces time spent remedying issues manually. Resolves common network security incidents quickly.

Documents cases of abnormal activity and compromised systems.

Stores information related to common threats and how to resolve them once incidents occur.

Analyzes your existing network and IT infrastructure to outline access points that can be easily compromised.

Allows users to customize analytics with granulized metrics that are pertinent to your specific resources.

Allows users to search databases and incident logs to gain insights on vulnerabilities and incidents.

Offers visibility into employee device activity

Allows for integration of support, chat, diagnostic or other IT management tools

Provides administrators with performance information to

Provides the ability to record remote access and support sessions

Allows remote access and support sessions to be transferred between users

Allows administrators access to devices, regardless of end-user's presence

Allows remote users to share files with other remote users

Tools to track and implement required IT changes in a system.

Tools to organize and manage all IT assets within an organization.

A means to view and analyze a large amount of data in order to gain business insights.

Actively monitor status of work stations either on-premise or remote. This feature was mentioned in 76 Pandora FMS reviews.

Allows users to track and control cloud spend across cloud services and providers. This feature was mentioned in 73 Pandora FMS reviews.

Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements. 72 reviewers of Pandora FMS have provided feedback on this feature.

Automatically scales resources based on demand and optimizes for performance and cost.

Enable the remote locking down and encryption of employee devices

Unifies endpoint management of employee devices

Registers employee-owned or company-distributed devices for IT access

A place for users to submit tickets when they require IT help.

Reports based on IT incidents so IT members can prioritize high risk issues and maintain a record of problems and how often they occur.

The ability to create flowcharts and other means to outline specific processes to ensure that all requirements are met.

Unifies endpoint management of employee devices This feature was mentioned in 10 Pandora FMS reviews.

Maintains detailed records of network assets and their activity; detects new assets accessing the network

Supports implementation and adherence to ITIL processes and regulations

Based on 10 Pandora FMS reviews. Monitor IT asset activity remotely from an administrator terminal.

Based on 10 Pandora FMS reviews. Tracks IT assets and financial data.

Releases applications for access on desktop or mobile devices. 10 reviewers of Pandora FMS have provided feedback on this feature.

Based on 10 Pandora FMS reviews. Automates the updating of security measures on enterprise devices.

Tracks IT assets including financial and lifecycle data.

Allows users to track and control resource allocation across multiple devices.

Automatically allocates resources to optimize loads across devices.

Sets a standard performance baseline by which to compare live hardware metrics.

Constantly monitors hardware to detect anomalies in real time.

As reported in 62 Pandora FMS reviews. Automatically allocates resources to address log anomalies.

Sets a standard performance baseline by which to compare log activity. This feature was mentioned in 60 Pandora FMS reviews.

Constantly monitors logs to detect anomalies in real time. This feature was mentioned in 62 Pandora FMS reviews.

Allows users to track and control resource spend and loads across multiple servers. 94 reviewers of Pandora FMS have provided feedback on this feature.

Based on 97 Pandora FMS reviews. Automatically allocates resources to optimize loads across servers.

As reported in 98 Pandora FMS reviews. Sets a standard performance baseline by which to compare live server activity.

Based on 101 Pandora FMS reviews. Constantly monitors server to detect anomalies in real time.

Ability of the monitoring software to immediately alert the user in case of any issue. This feature was mentioned in 99 Pandora FMS reviews.

Deploys remedial actions proactively. If this measure fails, then the user is alerted. 94 reviewers of Pandora FMS have provided feedback on this feature.

Enables creation and optimization of workflows for IT support and service delivery

Based on 10 Pandora FMS reviews. Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.

Analyzes operational data to proactively identify and prioritize IT issues.

Provides tools for creating and managing support tickets across departments

Based on 14 Pandora FMS reviews. Monitors database functionality to verify baselines are maintained or exceeded.

Sends alerts via email, text, phone, and more when an incident or issue occcurs. 14 reviewers of Pandora FMS have provided feedback on this feature.

Captures logs for all database functions to garner greater information around issues or failures. This feature was mentioned in 14 Pandora FMS reviews.

As reported in 14 Pandora FMS reviews. Monitors database query time for unusual execution times

Manually and/or automatically generates reports covering database performance 14 reviewers of Pandora FMS have provided feedback on this feature.

Based on 14 Pandora FMS reviews. Follows database monitoring live information through graphical dashboards

Provides a service desk for users to submit tickets for IT-related issues.

Tracks action-by-action asset performance with machine- or human-readable logs.

Creates alerts when tracked assets encounter errors or performance issues.

Automates repetitive tasks associated with IT service operations and maintenance.

Continuously monitors network performance across the entire span of a network. 117 reviewers of Pandora FMS have provided feedback on this feature.

Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures. This feature was mentioned in 118 Pandora FMS reviews.

As reported in 113 Pandora FMS reviews. Provides monitoring capabilities for multiple networks at once.

Monitor usage and activity on a diverse array of IT systems, e.g., servers, databases, and networks. 122 reviewers of Pandora FMS have provided feedback on this feature.

Generate real-time high-level and/or in-depth analytics regarding monitored systems activity. 118 reviewers of Pandora FMS have provided feedback on this feature.

As reported in 117 Pandora FMS reviews. Generate insights into IT systems utilizing event metrics, logging, traces, and metadata.

As reported in 102 Pandora FMS reviews. Integrate AI and/or machine learning capabilities to identify and address potential and active failures and errors.

Based on 67 Pandora FMS reviews. Monitors and test apps to address issues before they affect end users.

Based on 65 Pandora FMS reviews. Provides dynamic end-to-end maps of every single transaction.

Based on 69 Pandora FMS reviews. Automatically adjusts resources base on application usage.

Monitors cloud microservices, containers, kubernetes, and other cloud native software. 67 reviewers of Pandora FMS have provided feedback on this feature.

Provides graphics, dashboards, and general reporting around IT service, assets, and incidents.

Provides administrative tools for routine maintenance, upkeep, and tracking.

Gives administrators control over user privileges and accessibility for IT assets.

Gives administrators control over hardware and software resource allocation and tracking.

Controls policies and configurations across business applications and hardware.

Sets a standard performance baseline by which to compare live network activity. This feature was mentioned in 113 Pandora FMS reviews.

Charts or graphs live and historical network performance for quick status checking and analysis. 116 reviewers of Pandora FMS have provided feedback on this feature.

Based on 105 Pandora FMS reviews. Gives insights into which specific network paths are performing suboptimally.

As reported in 105 Pandora FMS reviews. Consolidate IT systems monitoring overviews to a single pane for quick insights.

As reported in 124 Pandora FMS reviews. Offer pre-built and custom reporting and dashboards for quick insights into system states.

Set expected baselines for system functions. 121 reviewers of Pandora FMS have provided feedback on this feature.

Create and distribute detailed alerts via email, phone, and messaging for potential and active failures and errors. 122 reviewers of Pandora FMS have provided feedback on this feature.

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste. 76 reviewers of Pandora FMS have provided feedback on this feature.

Monitors performance and statistics related to memory, caches and connections. 76 reviewers of Pandora FMS have provided feedback on this feature.

Detects anomalies in functionality, user accessibility, traffic flows, and tampering. This feature was mentioned in 74 Pandora FMS reviews.

Constantly monitors system to detect anomalies in real time. 76 reviewers of Pandora FMS have provided feedback on this feature.

Enables monitoring of security and compliance standards across cloud infrastructure.

Based on 72 Pandora FMS reviews.

73 reviewers of Pandora FMS have provided feedback on this feature.

Based on 75 Pandora FMS reviews.

Based on 69 Pandora FMS reviews.

73 reviewers of Pandora FMS have provided feedback on this feature.

Based on 75 Pandora FMS reviews. Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.

Based on 75 Pandora FMS reviews. Presents information and analytics in a digestible, intuitive, and visually appealing way.

Ability to project spend based on contracts, usage trends, and predicted growth. This feature was mentioned in 73 Pandora FMS reviews.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Clearly notifies users with relevant information and anomalies in a timely manner.

Creates reports outlining performance and other relevant metrics.

As reported in 63 Pandora FMS reviews. Presents information and analytics in a digestible, intuitive, and visually appealing way.

Clearly notifies users with relevant information and anomalies in a timely manner. This feature was mentioned in 64 Pandora FMS reviews.

As reported in 62 Pandora FMS reviews. Creates reports outlining log activity and relevant metrics.

Presents information and analytics in a digestible, intuitive, and visually appealing way. 99 reviewers of Pandora FMS have provided feedback on this feature.

Clearly notifies team members with relevant information and anomalies in a timely manner. This feature was mentioned in 101 Pandora FMS reviews.

Creates reports outlining load distribution, performance and other relevant metrics. This feature was mentioned in 101 Pandora FMS reviews.

As reported in 74 Pandora FMS reviews.

72 reviewers of Pandora FMS have provided feedback on this feature.

This feature was mentioned in 65 Pandora FMS reviews.

Based on 80 Pandora FMS reviews. Supports public, hybrid and private cloud environments.

Based on 87 Pandora FMS reviews. Software can scale as the enterprises adds more servers to their portfolio virtually.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

As reported in 10 Pandora FMS reviews. Allows users to generate text based on a text prompt.

Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing.

Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility.

Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data.

Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance.

Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance.

Ensures all monitored network data is securely encrypted both in transit and at rest.

Supports integration with Zero Trust frameworks and identity management solutions to enhance network security.

Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time.

Continuously analyzes and adjusts network configurations to optimize performance and reliability.

Automates routine network monitoring tasks, reducing operational overhead and human error.

Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate.

Automates corrective actions for common network issues, reducing downtime and manual intervention.

Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur.

Ingests and processes multiple telemetry types, such as logs, metrics, and traces.

Supports ingestion and standardization of observability data via OpenTelemetry protocol.

Displays relationships between services to visualize system dependencies.

Provides a consolidated view of system-wide telemetry in a single dashboard.

Allows users to explore and visualize distributed traces and span relationships.

Correlates logs, metrics, and traces to surface performance patterns and root causes.

Identifies likely causes of issues using system insights and correlation logic.

Automatically alerts users to anomalies or critical events using contextual data.

Provides observability into containerized workloads and Kubernetes clusters.

Enables observability across public cloud, private cloud, and on-prem environments.

Forecasts future system issues based on historical performance trends.

Summarizes incident root causes and potential fixes using generative AI.

Uses machine learning to detect unusual behavior across telemetry data.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Utilizes machine learning to automatically detect and alert on unusual patterns in infrastructure metrics.

Provides AI-generated insights and actionable recommendations to optimize resource performance and cost.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives