Paddle Features

Identify customers that are more likely to cancel their subscriptions

Optimize product offerings and packages to increase customer loyalty

Address customer churn by identifying the causes of cancellations

Estimate future changes in revenues per product type or customer category

Track usage per company, custom time period, or contract

Provide multiple payment terms per customer or contract

Different types of billing such as: recurring, one time changes, based on number of seats or usage

Manage customer specific pricing as well as coupons, discounts, and gift plans

Automated Clearing House (ACH) is an electronic network that processes large volumes of financial transactions, including B2B payments.

Corporate debit and credit cards used specifically for B2B payments

Electronic fund transfers between entities

Payments can be processed by batch without manual intervention

Ability to schedule payments at predefined dates and times

Workflows to manage every stage of the payment process

Self-service portals and mobile apps to submit invoices for processing

Match invoices, payments, and bank statement information

Clearing of electronic payments to transfer funds from customers to suppliers

Track each stage of the payment process and manage payments history

Comply with information security standards for credit card processing

Point-to-point encryption to convert sensitive financial information into indecipherable code

Features to protect companies from attempts to steal sensitive information like credit card details

Secure Sockets Layer is the standard security protocol for encryption of electronic data

Comply with the Sarbanes-Oxley Act (SOX) to protect companies and the public from accounting erros and fraud

Ensure compliance with Association of International Certified Professional Accountants standards for cloud vendors SOC1 and SOC 2

The software can be integrated with any other products

Reports are generated using financial data from multiple sources

The vendor provides pugins and APIs that customers can use to create custom integrations

Provide integration with accounting and financial management software

Integrates with other payments software

Deliver integrations with accounting modules of ERP systems

Clients can submit payments via mobile devices

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Integrate with payment processing software and payment gateways.

Integrate with financial management systems such as accounting and ERP.

Integrate with software that manages customers, sales, and marekting.

Ability to create and send invoices automatically at predefined or custom frequencies.

Consolidate invoices so customers can make one payment for multiple bills.

Adjust invoices to handle exceptions and correct errors.

Allows users to temporarily or permanently block potential fraudsters.

Assists users in collecting payments for unpaid invoices.

Manages disputes regarding billing and payments.

Define escalation processes to suspend service for unpaid invoices.

Track the financial performance of various types of packages.

Identify the impact of special pricing and discounts on revenue.

Monitor plan changes such as upgrades and downgrades, or cancellations.

Import data from internal software or databases

Import data from external systems such as PayPal or Stripe

Consolidate data from multiple sources, internal and external

Include KPIs for various types of payments

Provide compliance analytics for fraud prevention

Deliver dashboards to display and compare KPIs

Includes standard KPIs such as monthly recurring revenue (MRR) or customer lifetime value (CLTV)

Dlivers standard dashboards for subscription analysis that can be customized by users

Allows users to analyze subscription data by product, time period, type of contract, etc.

Provides insights that can be used to improve sales and revenue

Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts

Provide standard invoice templates that can be customized by users

Ability to convert invoices to digital formats such as PDF

Automatically generates invoices at pre-defined time intervals

Business model that charges based on the amount of time spent on an hourly basis

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

Business model that bills clients an amount based on the project/task/job performed

Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Buyer isn't billed until the period is up without any interest charges

Allow users to consolidate multiple invoices into one

Ability to create multiple types of invoices

Manage invoicing for different types of products or services

Track and manage adherence to policies for any service, product, process, or supplier

Create, send, and track purchase orders and their statuses

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Manage contact details and communication with clients

Process of automatically notifying clients when payments fail to ensure invoices are paid

Verify, organize, manage & store enterprise data assets in a centralized repository

Oversee the process of issuing refunds

Track products that are for sale at a reduced price or part of coupon promotions

Calculation of consumption tax imposed on the sale of goods/services

Process of managing customer subscription lifecycle for a recurring service or a product

Generate recurring invoices

Create, manage, and send invoices or bills to customers

Manage open opportunities for new or existing customers.

Track all open and closed orders by customer, or by product and plan.

Identify opportunities to upsell and cross sell based on product usage.

Plans can be renewed automatically or manually, when changes are required.

Track the financial performance of various types of packages.

Create deals that combine multiple products and plans, with differrent pricing

Monitor plan changes such as upgrades and downgrades, or cancellations.

Ability to group standard plans and products to create bundles

Calculation of consumption tax imposed on the sale of goods/services

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Alter the layout and content of reports

Assign standard monthly and yearly prices to products, plans, and packages

Define standard and custom discounts that can be applied to one or more products and plans

Analyze pricing data to identify opportunities to improve prices.

Ability to create and send invoices automatically at predefined or custom frequencies.

Consolidate invoices so customers can make one payment for multiple bills.

Adjust invoices to handle exceptions and correct errors.

Provide the option to combine recurring, one-time, and usage based billing

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Manages large volumes of invoices and financial transactions between a company and its suppliers

Facilitates the acceptance of electronic payment for online transactions

Features a common interface for in-store, online, and on-the-go set across all acceptance points

Tracks and applies sales tax rates and rules

Tracks and applies VAT (value added tax) rates and rules

Tracks and applies GST (goods and services tax) rates and rules

Tracks and applies tax exemptions for the appropriate products, transactions, or accounts

Adjusts sales tax prices for certain products, customers, or occasions where necessary

Applies the appropriate local and federal rules and rates

Integrates with ERP, accounting, or other transaction software

Automates and manages returns and remittance for different jurisdictions

Sends notifications for important tax filing dates

Helps simplify duties and cross-border tariffs, such as estimating import taxes

Provides insights and analytics to make informed decisions about tax compliance, tax obligations, tax codes, etc.

Deliver application programming interfaces (APIs) to integrate payment solutions easily

Suppoprt payment orchestration layers (POL) to unify multiple types of payments from different providers

Provide built-in integrations with payment gateways and payment processing solutions

Validate payments before processing to determine the best routing options

Define and manage automated payment processing, from authorization to settlement

Support cross border and international payments for B2C and B2B

Include multiple routing options for payments that can be customized by users

Compare payment transactions with bank statements and financial records

Re-route failed payments to alternative payment processing options

Use tokens to protect payments data by replacing it with data generated by algorithms

Comply with privacy and security regulations such as PCI and PSD2

Centralize payments data from multiple sources such as gateways or payment service providers

Use payments data to improve processing and success rates, as well as reduce costs

Identify suspicious payers and analyze fraudulent transactions

Updates subscription data automatically at predefined time periods that can be customized by users

Processes and cleans subscription data from multiple sources, automatically or on demand

Provides integration with subscription billing, subscription management, and other solutions to capture subscription data

Process payments from customers and track late or incomplete payments.

Protect against payment fraud and fraudulent transactions.

Support multiple payment methods such as credit and debit cards or bank transfers.

Include features to manage the onboarding of new customers.

Deliver checkout portals that can be customized by users.

Allow users to personalize payments by geographical location.

Provide a portal that merchants can use to track payments.

Define workflows to process different types of payments.

Provide application programming interfaces to integrate with other software solutions.

Include features to manage disputes related to payments.

Analyze payments to identify the value of failed or incorrect payments.

Matches payments with billing and invoices to ensure that customers are charged correctly.

Track the revenue generated by subscriptions and the payments made by customers.

Define and manage automated payment processing, from authorization to settlement

Support cross border and international payments for B2B

Support credit and debit cards, digital wallets, and local payment options

Allows users to process payments in multiple currencies

Compare payment transactions with bank statements and financial records

Handle chargeback disputes effectively to minimize revenue loss

Calculate various types of taxes such as sales tax, VAT, GST and other applicable taxes

Ensure compliance with numerous tax laws across various jurisdiction

Creates tax reports for authorities according to government and local requirements

Adopt Know Your Customer (KYC) procedures to comply with Anti-Money Laundering (AML) laws

Ensure software development lifecycle is compliant with the PCI Secure SLC Standard

Comply with payment card industry data security standard to ensure secure handling of payment card information

Built-in security to protect payment information in order to prevent fraud and unauthorised transaction

Allow to integrate directly with an e-commerce platform/marketplaces and other retailers websites

Provide features to monitor transactions, revenue, taxes, and other key metrics

Assist customers with any issues or inquiries related to payment processing, tax management, or compliance

Validate payment details before processing to reduce failures.

Detects failed payments immediately upon transaction decline.

Sends alerts to merchants or finance teams on payment failure detection.

Automatically retries failed payments based on on customizable rules or by analyzing previous failures.

Categorize payment failure into different reasons (e.g., insufficient funds, expired cards, payment gateway issues).

Send automated and personalized communication to customers about failed payment.

Provide customizable templates for emails or text messages.

Integrate with in-app notifications, push notifications, or customer service channels for recovery.

Alert customer's card expiration dates before a failure occurs.

Offer account update services for customers to automatically update expired card with new card details.

Ensures compliance with PCI-DSS standards for secure payment processing.

Identify reasons behind payment failures, trends over time and unique pattern.

Provide AI-driven failure detection, analysis, recovery predictions and actions.

Provide dashboard for monitoring payment success, failure and recovery rate.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Makes informed choices based on available data and objectives

Integrate with a third-party accounting system

Set up connections to third-party platforms to improve business processes

Manage and support multiple languages

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Set up connections to third-party platforms to improve business processes

Integrate with a third-party accounting system

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Improves performance based on feedback and experience

Encrypts data within the file, which can only be decrypted using a password or encryption key

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Set up connections to third-party platforms to improve business processes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Public or private sharing of digital files such as documents, audio/video, images, and more

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Manage and support multiple languages

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Invoices that can be tailored according to company's branding, payment terms and personalized information

Active reporting of data and metrics

Accept and process credit card transactions

Generate quotes or estimates for customers

Identify and prevent suspicious activity

Receive data and information in real time

Use AI to generate content in the form of text, images, videos, etc.

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc.

Compare new data with existing records to detect duplicate entries

Store and view prior invoices for each account/client

Timed notification for any upcoming task, deadline, appointment, or activity

Gateway through which end users can view past bills and pay current invoices

Integrate with a third-party accounting system

Create backups and provide methods to recover deleted/lost data

Add customized logos and colors to align with company branding

Process of sending a large number of documents, messages or emails to multiple recipients at once

Create invoices from scratch or have recurring invoices

Log and record hours worked and costs spent to assist in billing and invoicing

Application programming interface that allows for integration with other systems/databases

Alter the layout and content of reports

Estimate or forecast of a future scenario based on the study of present trends

Manage and handle various international currencies

A chronological record of actions or occurrences within a network, software, or process

Creation, processing, verification, and execution of invoices till the payment is made

Match digital receipt images or data with corresponding expense entries

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Accept, record, and reconcile financial transactions

Import and export data to and from software applications

Analyze and gain insights into data in real-time

Private online space that lets businesses securely share documents and provide information access to clients

Reminders sent via email

Access software remotely via mobile devices

Compare and match accounting/financial records with corresponding bank statements

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Record customer information, purchase history, and other notes

Customize data fields to support various needs and use cases

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

A record of all activities within the system, including user access, changes made, etc.

Process payments via multiple modes directly through the application

Online portal through which end users can access the system, manage tasks, or obtain information

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Addition of necessary external data, applications, tools, or features

Track sent and received payments, invoices, and bills.

Software's ability to perform similar action on multiple similar files simultaneously

Route documents and other data through one or more stakeholders for review and approval

Designed for small businesses

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Streamlining repetitive tasks and activities through automated and predefined workflows

Specifically for telecommunications industry

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access previous interactions or concerns to maintain customer relationships

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network.

Manage and handle various international currencies

Online portal through which end users can access the system, manage tasks, or obtain information

Services paid in advance before the end of the monthly billing cycle.

Present a catalog of inventory that customers can view

Use AI to generate content in the form of text, images, videos, etc.

Configure existing workflows to meet your organization's needs

Accept, record, and reconcile financial transactions

Records or detailed document of call data produced by a telephone exchange over telecommunications equipment.

Application programming interface that allows for integration with other systems/databases

Control and set flexible rates that depend on multiple variables and enable rate automation and calculation

A record of all activities within the system, including user access, changes made, etc.

Record customer information, purchase history, and other notes

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Companies that provide access to the internet and its related services.

Services paid in real-time or end of the monthly billing cycle.

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Import and export data to and from software applications

Analyze and gain insights into data in real-time

Private online space that lets businesses securely share documents and provide information access to clients

Reminders sent via email

Add customized logos and colors to align with company branding

Access software remotely via mobile devices

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Compare and match accounting/financial records with corresponding bank statements

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

Customize data fields to support various needs and use cases

Receive data and information in real time

Creation, processing, verification, and execution of invoices till the payment is made

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Process payments via multiple modes directly through the application

Securely stores data to prevent data loss or breaches

Application programming interface that allows for integration with other systems/databases

Accept and process credit card transactions

Define levels of authorization for access to specific files or systems

Create, manage, and track policies and procedures within an organization

Manage and handle various international currencies

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Store, manage, and track all electronic documents in a centralized location

Identify and track situations that legally reduce financial liability

Verifies and confirms the accuracy of an address

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Intended to be used by online stores

Private online space that lets businesses securely share documents and provide information access to clients

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Use AI to generate content in the form of text, images, videos, etc.

Import and export data to and from software applications

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Receive data and information in real time

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

A record of all activities within the system, including user access, changes made, etc.

Track movement of transactions across accounts

Electronically collect payments for goods or services

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, manage, and send invoices or bills to customers

Graphical representation of data

Customize data fields to support various needs and use cases

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Allow customers to cancel their subscription remotely.

Receive data and information in real time

Search and filter data across systems to locate required information by entering keywords or certain criteria

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Use AI to generate content in the form of text, images, videos, etc.

Private online space that lets businesses securely share documents and provide information access to clients

Application programming interface that allows for integration with other systems/databases

A collection of customer information such as contact details, demographics, previous interactions, etc.

Define levels of authorization for access to specific files or systems

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Track and interpret metrics on the usage of company resources

Import and export data to and from software applications

Present a catalog of inventory that customers can view

Track products that are for sale at a reduced price or part of coupon promotions

Monitor sales and make necessary adjustment in order to increase demand and revenue

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Add customized logos and colors to align with company branding

Setting up the amount/charge for per hour of work by a company or professional

Pre-designed layouts that can be customized to match preferences and requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Analyze and gain insights into data in real-time

Manage and handle various international currencies

Creation, processing, verification, and execution of invoices till the payment is made

Online portal through which end users can access the system, manage tasks, or obtain information

Manage the subscription plans of all active members

Manage and track customer orders for goods, investments, or any other purchases

Record customer information, purchase history, and other notes

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Active reporting of data and metrics

Accept and process credit card transactions

Timed notification for any upcoming task, deadline, appointment, or activity

Process of automatically notifying clients when payments fail to ensure invoices are paid

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the enrollment and onboarding of all new members and accepted applications