[ Opsgenie Reviews ](https://www.g2.com/products/opsgenie/reviews) [ Opsgenie Reviews ](https://www.g2.com/products/opsgenie/reviews) # Opsgenie Pricing Overview [Editedit](https://my.g2.com/opsgenie/pricings) Free Trial **Opsgenie has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact Opsgenie to obtain current pricing. Get started for free, no credit card required. See all of our plans and pricing: https://www.opsgenie.com/pricing Pricing information for Opsgenie is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Opsgenie must be conducted with the seller. Pricing information was last updated on November 02, 2018 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 22 months ### Average Discount 16% ### Perceived Cost $$$$$ ## How much does Opsgenie cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 37 purchases. Get Price Estimate [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Sponsored Freshservice 4.6/5 (1,336) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty") PagerDuty 4.5/5 (934) ](https://www.g2.com/products/pagerduty/reviews) [ ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters") xMatters 4.5/5 (763) ](https://www.g2.com/products/xmatters/reviews) [ ![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)") SolarWinds IT Incident Response (Squadcast) 4.4/5 (307) ](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) [ View All Alternatives ](https://www.g2.com/products/opsgenie/competitors/alternatives) ## Opsgenie Alternatives Pricing The following is a quick overview of editions offered by other [Incident Management Software](https://www.g2.com/categories/incident-management) | ![PagerDuty](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png) [PagerDuty](https://www.g2.com/products/pagerduty/reviews) ##### Free | Free Trial5 Users Per Month | Start with on-call and incident response for small teams. - 100/month international phone/SMS notifications included - 1 On-call Schedule - 1 Escalation Policy - API Calls Included - 700+ out-of-box integrations (Monitoring and chat) - No maintenance windows ever [Show More](javascript:void(0);) | | ![xMatters](https://images.g2crowd.com/uploads/product/image/small_square/small_square_75612f6f59f8fd888f1e80113be4a326/xmatters.jpg) [xMatters](https://www.g2.com/products/xmatters/reviews) ##### Free | Free10 Users Per Month | Helps small teams automate away issues - for free - Global on-call scheduling - Manage shifts - On-Call Reminders - On-Call Exceptions - Mobile iOS and Android Apps - Mobile On-Call Management [Show More](javascript:void(0);) | | ![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f4e86ca98ad2994b68469b9c2ef5930e/solarwinds-it-incident-response-squadcast.png) [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) ##### Pro | $9.00Per Month | Modern On-Call and Incident Response Management - Role Based Access Control - Custom Integrations via API - Knowledge Base - Email & Chat Support - Email and Push - SMS & Voice Notifications (World-wide) - Schedules & Escalations - Incident Notes - Response Actions - Basic Event Intelligence - Incident Watchers - Tagging & Routing - Postmortems with Templates - Service Maintenance Windows - Automation Rules - Manually Merge Incidents - Mobile App (iOS & Android) [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Opsgenie alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Opsgenie Pricing Reviews (2) ![Vivek V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek V.") VV Vivek V. Software Engineer Mid-Market (51-1000 emp.) 4/16/2026 More Options - "Opsgenie: Intuitive UI, Powerful Integrations, and Reliable Incident Management" 5/5 What do you like best about Opsgenie? What I like best about Opsgenie is its strong balance between usability and powerful incident management capabilities. From a UI/UX perspective, the interface is clean and well-structured, making it easy to navigate alerts, schedules, and on-call rotations without much friction. The alert timelines and escalation flows are especially intuitive. In terms of integrations, Opsgenie really stands out. It connects seamlessly with a wide range of tools like Jira, Slack, AWS, Datadog, and more, which makes it easy to plug into existing workflows and centralize alert management. On performance, it’s highly reliable and responsive. Alerts are delivered quickly across multiple channels (SMS, email, push, calls), which is critical for incident response and minimizing downtime. From a pricing/ROI standpoint, while it may seem a bit premium, the value it delivers in terms of reduced incident resolution time and improved team coordination makes it worth the investment for most teams. Regarding support and onboarding, the documentation is comprehensive and the setup process is fairly straightforward. Teams can get up and running quickly, and there are plenty of guides and templates to help configure alerting and escalation policies. For AI/Intelligence, Opsgenie offers smart alerting features like alert deduplication, prioritization, and noise reduction. While not heavily AI-driven compared to newer tools, these intelligent features still help reduce alert fatigue and improve response efficiency. Review collected by and hosted on G2.com. What do you dislike about Opsgenie? What I dislike about Opsgenie is that, despite its strong capabilities, some aspects can feel a bit complex and less flexible than expected. From a UI/UX perspective, while generally clean, certain workflows—like configuring escalation policies or advanced alert rules—can feel unintuitive and require a learning curve, especially for new users. In terms of integrations, although there are many available, setting up and fine-tuning them can sometimes be cumbersome, particularly when dealing with custom configurations or edge cases. On the performance side, it is mostly reliable, but occasional delays in alert delivery or notification inconsistencies can occur, which can be critical during high-severity incidents. From a pricing/ROI standpoint, the cost can be relatively high for smaller teams, and some essential features are locked behind higher-tier plans, which may limit value for budget-conscious users. Regarding support and onboarding, while documentation is extensive, finding specific solutions can sometimes take time, and support response speed may vary depending on the plan. For AI/Intelligence, the platform offers basic smart alerting features, but it lacks more advanced AI-driven insights or automation compared to some newer incident management tools, which could further enhance efficiency and reduce manual effort. Review collected by and hosted on G2.com. What problems is Opsgenie solving and how is that benefiting you? Opsgenie solves several critical challenges around incident management, alerting, and team coordination, which directly improves operational efficiency. From a UI/UX perspective, it organizes alerts, schedules, and escalations in a structured way, helping reduce confusion during incidents. This makes it easier for me to quickly understand what’s happening and take action without wasting time navigating multiple tools. In terms of integrations, it centralizes alerts from various monitoring and DevOps tools into one platform. This eliminates the need to constantly switch between systems and ensures that nothing important gets missed, improving overall visibility. On the performance side, Opsgenie ensures reliable and timely alert delivery across multiple channels. This helps me respond faster to incidents, reducing downtime and minimizing impact on users or systems. From a pricing/ROI standpoint, the platform helps reduce mean time to resolution (MTTR), which translates into real cost savings by preventing prolonged outages and improving team productivity. Regarding support and onboarding, it provides structured workflows, escalation policies, and documentation that help teams adopt best practices quickly. This makes onboarding smoother and ensures consistent incident response processes. For AI/Intelligence, features like alert deduplication, routing, and prioritization reduce noise and prevent alert fatigue. This allows me to focus only on the most critical issues, improving efficiency and decision-making during high-pressure situations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ruslan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruslan D.") RD Ruslan D. Senior Site Reliability Engineer Mid-Market (51-1000 emp.) 4/8/2026 More Options - "Simple Integration, Effective On-Call Alerts" 3.5/5 What do you like best about Opsgenie? I like that Opsgenie is a simple app with deep integration with other tools. Its ability to integrate with other alerting tools to notify on-call personnel is a valuable feature. Additionally, I found the initial setup to be super easy. Review collected by and hosted on G2.com. What do you dislike about Opsgenie? Cost can be improved Review collected by and hosted on G2.com. What problems is Opsgenie solving and how is that benefiting you? I use Opsgenie for on-call alerting; it integrates deeply with other tools, making it ideal for notifying the on-call person seamlessly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite Opsgenie Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png "Product Avatar Image") PagerDuty 4.5/5 (956) [ Compare Now ](https://www.g2.com/compare/opsgenie-vs-pagerduty) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Product Avatar Image") Jira Service Management 4.3/5 (987) [ Compare Now ](https://www.g2.com/compare/jira-service-management-vs-opsgenie) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_91bcb2c063fcfb0a82dfedcf1a6463d1/splunk-on-call.jpg "Product Avatar Image") Splunk On-Call 4.5/5 (52) [ Compare Now ](https://www.g2.com/compare/opsgenie-vs-splunk-on-call) ##### Categories on G2 [ Incident Management ](https://www.g2.com/categories/incident-management)[ IT Alerting ](https://www.g2.com/categories/it-alerting) ##### Explore More [ best digital signage software ](https://www.g2.com/discussions/best-digital-signage-software-what-would-you-recommend)[ Which social media analytics platform offers the most comprehensive reporting? ](https://www.g2.com/discussions/which-social-media-analytics-platform-offers-the-most-comprehensive-reporting)[ What is the top-rated translation management system for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-translation-management-system-for-enterprises) [ Best software for collaborative app development teams ](https://www.g2.com/discussions/best-software-for-collaborative-app-development-teams)[ Best VDR solutions for mergers and acquisitions ](https://www.g2.com/discussions/best-vdr-solutions-for-mergers-and-acquisitions)[ Pros and Cons Details ](https://www.g2.com/products/opsgenie/reviews?qs=pros-and-cons) Show More [ best digital signage software ](https://www.g2.com/discussions/best-digital-signage-software-what-would-you-recommend)[ Which social media analytics platform offers the most comprehensive reporting? ](https://www.g2.com/discussions/which-social-media-analytics-platform-offers-the-most-comprehensive-reporting)[ What is the top-rated translation management system for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-translation-management-system-for-enterprises) [ Best software for collaborative app development teams ](https://www.g2.com/discussions/best-software-for-collaborative-app-development-teams)[ Best VDR solutions for mergers and acquisitions ](https://www.g2.com/discussions/best-vdr-solutions-for-mergers-and-acquisitions)[ Pros and Cons Details ](https://www.g2.com/products/opsgenie/reviews?qs=pros-and-cons)