
What I like best about Newo.ai is how natural the conversations sound. Guests don’t feel like they’re speaking to a bot — the agent listens, clarifies, and responds just like a real host. It also integrates with booking systems, in our case OpenTable, which saves the team hours every week and makes sure no reservation request is ever missed Review collected by and hosted on G2.com.
At the start it was a bit frustrating to get the script exactly right — it took some trial and error before it matched the way we wanted the conversations to sound. But once we got past that initial setup, it’s been smooth, and the support team was quick to help whenever we needed changes Review collected by and hosted on G2.com.
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