Top 10 Newo.ai Alternatives & Competitors

(15)4.8 out of 5

Explore the best alternatives to Newo.ai for users who need new software features or want to try different solutions. AI Customer Support Agents Software is a widely used technology, and many people are seeking secure, easy to use software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to Newo.ai include ease of use and reliability. The best overall Newo.ai alternative is Five9 Intelligent Cloud Contact Center Platform. Other similar apps like Newo.ai are Jotform AI Agents, Genesys Cloud CX, Retell AI, and Zendesk for Customer Service - AC. Newo.ai alternatives can be found in AI Customer Support Agents Software but may also be in Online Reputation Management Software or Contact Center Software.

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Best Paid & Free Alternatives to Newo.ai

Five9 Intelligent Cloud Contact Center Platform
Jotform AI Agents
Genesys Cloud CX
Retell AI
Zendesk for Customer Service - AC
G2 Profile and Reviews
Fin by Intercom
Birdeye

Top 10 Alternatives to Newo.ai Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Newo.ai stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Restaurants, and Telecommunications, and find the best product for your business.

Five9 Intelligent Cloud Contact Center Platform

By Five9

4.1/5

(576)

Product Description

Categories in common with Newo.ai:

Chatbots

AI Customer Support Agents

By Jotform

Product Description

Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.

Categories in common with Newo.ai:

Chatbots

AI Customer Support Agents

By Genesys

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with Newo.ai:

Chatbots

AI Customer Support Agents

AI Voice Assistants

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Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,665)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Categories in common with Newo.ai:

Chatbots

AI Customer Support Agents

G2 Profile and Reviews

By G2

4.7/5

(4,126)

Product Description

Categories in common with Newo.ai:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Categories in common with Newo.ai:

Chatbots

AI Customer Support Agents

Birdeye

By Birdeye

4.7/5

(3,696)

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Categories in common with Newo.ai:

Chatbots

AI Customer Support Agents

SOCi

By SOCi

4.5/5

(3,587)

Product Description

Categories in common with Newo.ai:

Chatbots

AI Customer Support Agents

Talkdesk

By Talkdesk

4.4/5

(2,500)

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Categories in common with Newo.ai:

AI Customer Support Agents

AI Voice Assistants