Netrepid Reviews & Product Details

It is a software that has the function of hosting the essential services in a company, it catches my attention since it contains key terms that are of importance when categorizing this system, which are quality, reliability and scalability, which are fundamental when it should be used in an organization, mentioning that its support is quite receptive, which allows to interact with the technical staff, and raise the problems presented, offering quite effective solutions. Review collected by and hosted on G2.com.

This software contains very significant disadvantages according to the functionality of its system, when we go to full availability, since most of these options for use are scarce and it presents various failures in large quantities which are very annoying, since it contains numerous disruptions to its data center, which have created unnecessary frustrations thanks to its currently down servers, not to mention that its user interface is quite clunky. Review collected by and hosted on G2.com.

Works most of all with growing initiative companies for the progressive and technological evolution from the ground up to the top of a large multi-functional company, in order to guarantee its exclusive function of hosting in its structure of the platform that generates the software I love his diversity about Netrepid due to his teamwork dynamics with the client to help each other for the development of objectives, obtaining a more efficient strategic and technological result in terms of time, whether long or short, for a more outstanding work flow. . Review collected by and hosted on G2.com.

In not very convincing options we can say that it acquires a remote backup function since it is not very reliable because it can end up losing important data at the time of linking for the multiple accommodations that the software has, finally, we can mention that it has a not very striking interface and with little information, highlighting that it is not very colorful and with few novelties achieved from the software. Review collected by and hosted on G2.com.

I have been with Netrepid (and PAOnline whom they bought out) for more than 30 years. I started out on the BBS service many, many years ago and have been with them almost continuously ever since. The only brief break was when I moved to Massachusetts 20 years ago and got a local ISP here to handle my website and e-mail. That last for less than 4 months, and I went right back. Over the years they have always satisfied me as a customer. Review collected by and hosted on G2.com.

Like any ISP, Netrepd occasionally goes down. Wish that it were not so, but computers are involved, so it happens occasionally. However, when they do go down, they are always responsive. Never once has anyone ever tried to "talk down" to me or my wife when reporting a problem. They have always been professional. Review collected by and hosted on G2.com.

Netrepid is always responsive when I need help. Review collected by and hosted on G2.com.

Nothing is negative about Netrepid- except they are in Harrisburg and I am in Philadelphia. There you go. Review collected by and hosted on G2.com.

We love most that there is a dedicated support desk that creates a ticket for every problem we have with our equipment. This helps us stay organized and on top of our issues so we can get them resolved together and fast. Response times are good. Review collected by and hosted on G2.com.

I think one time the cable bill was forgotten, we'd like that not to happen in the future :) Review collected by and hosted on G2.com.

I like that Netrepid is able to overtake control of the computer while troubleshooting so that my human error does not get in the way of a solution. (For example, if someone was walking me through clicking the correct areas, and mine having to correctly interpret that, as opposed to the ease of computer control being taken by the professional. ) Review collected by and hosted on G2.com.

Sometimes things do not feel completely resolved. Review collected by and hosted on G2.com.

It is smart phone friendly and great for calendar sharing and helping schedule events for my coworkers. There is good customer service too. Review collected by and hosted on G2.com.

I dislike the spam filtering and how the network randomly shut downs. Review collected by and hosted on G2.com.

Netrepid is ultrafast with response time to our needs and issues. Resolutions are fast and forthcoming. Up to Date solutions for all of our IT needs!!!! Review collected by and hosted on G2.com.

I have absolutely nothing bad to say. I have never had an issue with them. Review collected by and hosted on G2.com.

They respond quickly to concerns. Usually we are dealing with the same people which is helpful. Review collected by and hosted on G2.com.

Sometimes it takes a few times to figure things out. Review collected by and hosted on G2.com.

Anyone I have ever spoken to from the company either through phone or by email has been helpful, patient, and polite. I appreciate when someone explains a technological problem to me and includes me in figuring out the solution, not just resolving it without telling me what is happening. Review collected by and hosted on G2.com.

There process for filling out Help Desk tickets could be easier. Review collected by and hosted on G2.com.