--- title: Netrepid Reviews meta_title: 'Netrepid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Netrepid works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 68 scale: '5' date_modified: '2026-06-15' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Netrepid Reviews **Vendor:** Netrepid **Category:** [Infrastructure as a Service (IaaS) Software](https://www.g2.com/categories/infrastructure-as-a-service-iaas) **Average Rating:** 4.5/5.0 **Total Reviews:** 68 ## About Netrepid Netrepid is a provider of colocation, infrastructure and application hosting services designed to accelerate your technology while keeping your costs scalable and relative to your needs. No matter the size of your operations, you can still function with the ease and efficiency of a business twice your size with our infrastructure hosting. You pay for only the resources you use, which makes this an affordable and scalable solution for businesses of any size. Our infrastructure hosting also ensures your most valuable business resources are protected by a system far more secure than the lock on your office door. Our solutions can help you meet security standards, redundancy needs and regulatory requirements all for a fraction of the cost of trying to replicate the same infrastructure in-house. ## Netrepid Reviews ### 1. Great service hosting software. **Rating:** 4.5/5.0 stars **Reviewed by:** Sasha W. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Netrepid?** It is a software that has the function of hosting the essential services in a company, it catches my attention since it contains key terms that are of importance when categorizing this system, which are quality, reliability and scalability, which are fundamental when it should be used in an organization, mentioning that its support is quite receptive, which allows to interact with the technical staff, and raise the problems presented, offering quite effective solutions. **What do you dislike about Netrepid?** This software contains very significant disadvantages according to the functionality of its system, when we go to full availability, since most of these options for use are scarce and it presents various failures in large quantities which are very annoying, since it contains numerous disruptions to its data center, which have created unnecessary frustrations thanks to its currently down servers, not to mention that its user interface is quite clunky. **Recommendations to others considering Netrepid:** If you are looking for an administrator who guarantees a job according to the design to the demands of your clients, for more comfort and effectiveness, Netrepid is the best solution in large proportion for your corporation, offering a wide database, a telephone center and support teams that are quite effective in accordance with their work on their company's platform, being comprehensive and excellent, promoting service satisfaction to each of your users. **What problems is Netrepid solving and how is that benefiting you?** We use it in our organization to host the digital infrastructures of our clients' ventures, in order to bring them to effective success, greatly accelerating their technological evolution in different aspects to the fields of applications already started with which We are committed to guaranteeing an excellent job according to the positions at the top of the triumph of each of these virtual businesses, favoring us in great economic qualities by providing these innovation services. ### 2. Good and reliable tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2020 **What do you like best about Netrepid?** Works most of all with growing initiative companies for the progressive and technological evolution from the ground up to the top of a large multi-functional company, in order to guarantee its exclusive function of hosting in its structure of the platform that generates the software I love his diversity about Netrepid due to his teamwork dynamics with the client to help each other for the development of objectives, obtaining a more efficient strategic and technological result in terms of time, whether long or short, for a more outstanding work flow. . **What do you dislike about Netrepid?** In not very convincing options we can say that it acquires a remote backup function since it is not very reliable because it can end up losing important data at the time of linking for the multiple accommodations that the software has, finally, we can mention that it has a not very striking interface and with little information, highlighting that it is not very colorful and with few novelties achieved from the software. **Recommendations to others considering Netrepid:** It can reach high levels such as business as various managed services, multiple hosting of most of its same functions and for those of our clients that generate websites or applications that need due warning, if you are looking for a manager that can guarantee success to your company from practically nothing to a considerable position in the cloud, as Netrepid offers you these difficult opportunities of not accessing their proposals **What problems is Netrepid solving and how is that benefiting you?** It is used in our company thanks to its compliance with a committed emblem about guaranteed growth, especially its hosting of various operational steps for the improvement of various functionalities due to its wide network of tools that facilitate our work, its specialties in the design of this Software does not help to solve these internal inconveniences in our organization, one of them is its hosting to applications and its infrastructure in general, promoting us to a medium to high position with characteristics similar to those of competition but with better quality. ### 3. Great ISP -- Highly recommend **Rating:** 4.5/5.0 stars **Reviewed by:** Frank K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Netrepid?** I have been with Netrepid (and PAOnline whom they bought out) for more than 30 years. I started out on the BBS service many, many years ago and have been with them almost continuously ever since. The only brief break was when I moved to Massachusetts 20 years ago and got a local ISP here to handle my website and e-mail. That last for less than 4 months, and I went right back. Over the years they have always satisfied me as a customer. **What do you dislike about Netrepid?** Like any ISP, Netrepd occasionally goes down. Wish that it were not so, but computers are involved, so it happens occasionally. However, when they do go down, they are always responsive. Never once has anyone ever tried to "talk down" to me or my wife when reporting a problem. They have always been professional. **Recommendations to others considering Netrepid:** Netrepid is an amazing ISP. They take the vast majority of the worries of running a website/email system away. **What problems is Netrepid solving and how is that benefiting you?** Spam is a huge problem to anyone on email. Especially anyone with a very long established e-mail like mine (more than 20 years). I get very, very little spam, and what I do get is quickly trained to not reappear. Given that I have over 30 email boxes on Netrepid, you would think that I would be overwhelmed with spam, I am not. In addition, Netrepid hosts my website. I don't utilize it as much any more, but it is always there and ready for use. I take a lot of comfort in that. It is very rarely down, and when it is, I know that the server that it is on is down as well. A single call to Netrepid and they get it back online. The major benefit I get is a rock-solid ISP that is always available and quickly handles any issues that come up. For any small business/person/family, this is a huge benefit. I cannot tell you how important it is. Take the time to check out Netrepid, you will see the advantages for yourself. ### 4. Netrepid Review **Rating:** 4.5/5.0 stars **Reviewed by:** Susanne W. | Donor Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Netrepid?** Netrepid is always responsive when I need help. **What do you dislike about Netrepid?** Nothing is negative about Netrepid- except they are in Harrisburg and I am in Philadelphia. There you go. **Recommendations to others considering Netrepid:** Talk to the team--they are all knowledgeable **What problems is Netrepid solving and how is that benefiting you?** Adding secondary email accounts; computer breakdown, being locked out of my account. That We can have a secondary account for our CEO that I manage and makes my work easier with our donors. ### 5. Fantastic colocation service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Netrepid?** We love most that there is a dedicated support desk that creates a ticket for every problem we have with our equipment. This helps us stay organized and on top of our issues so we can get them resolved together and fast. Response times are good. **What do you dislike about Netrepid?** I think one time the cable bill was forgotten, we'd like that not to happen in the future :) **What problems is Netrepid solving and how is that benefiting you?** We have a stable site here and that helps our business. A quiet site with a great help desk is a good site that keeps our business going smoothly. ### 6. Helpful, Accessible, and Consistent **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2019 **What do you like best about Netrepid?** I like that Netrepid is able to overtake control of the computer while troubleshooting so that my human error does not get in the way of a solution. (For example, if someone was walking me through clicking the correct areas, and mine having to correctly interpret that, as opposed to the ease of computer control being taken by the professional. ) **What do you dislike about Netrepid?** Sometimes things do not feel completely resolved. **What problems is Netrepid solving and how is that benefiting you?** Just occasional issues and more often than not when I forget my passwords. Incredibly convenient service. ### 7. Subpar experience **Rating:** 2.5/5.0 stars **Reviewed by:** Annie R. | Senior Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Netrepid?** It is smart phone friendly and great for calendar sharing and helping schedule events for my coworkers. There is good customer service too. **What do you dislike about Netrepid?** I dislike the spam filtering and how the network randomly shut downs. **What problems is Netrepid solving and how is that benefiting you?** I am able to organize my schedule and use my email on the go. ### 8. Impeccable Professionalism **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Netrepid?** Netrepid is ultrafast with response time to our needs and issues. Resolutions are fast and forthcoming. Up to Date solutions for all of our IT needs!!!! **What do you dislike about Netrepid?** I have absolutely nothing bad to say. I have never had an issue with them. **What problems is Netrepid solving and how is that benefiting you?** e-faxing is currently in the works with them. They have successfully and securely managed our medical IT needs for years, Back-ups being held off site in secure data storage are a great relief and gives us peace of mind. ### 9. Long time user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Netrepid?** They respond quickly to concerns. Usually we are dealing with the same people which is helpful. **What do you dislike about Netrepid?** Sometimes it takes a few times to figure things out. **Recommendations to others considering Netrepid:** Netrepid is a hands on, personal IT company. They are diligent to fix issues and are easy to get a hold of. It would be worthwhile to look into them and give them a try. **What problems is Netrepid solving and how is that benefiting you?** We have been stable for awhile but we received some new laptops and they are installing dragon. ### 10. Values and maintains clear communication **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2019 **What do you like best about Netrepid?** Anyone I have ever spoken to from the company either through phone or by email has been helpful, patient, and polite. I appreciate when someone explains a technological problem to me and includes me in figuring out the solution, not just resolving it without telling me what is happening. **What do you dislike about Netrepid?** There process for filling out Help Desk tickets could be easier. **What problems is Netrepid solving and how is that benefiting you?** Clear communication is key. It is crucial to have working computers, phones, and email. ### 11. Excellent company, great support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2017 **What do you like best about Netrepid?** We use Netrepid for collocation of our server environment. We have a unique setup in comparison to their normal customers and the Netrepid team has met and exceeded all of our needs. **What do you dislike about Netrepid?** We have been a customer for several years and so far we have not found anything we dislike a out Netrepid. **What problems is Netrepid solving and how is that benefiting you?** Netrepid gives us a solid foundation to host our servers and several different environments for our customers. ### 12. Fast and concerned about fixing any problems with my internet service. **Rating:** 5.0/5.0 stars **Reviewed by:** Stewart C. | Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2019 **What do you like best about Netrepid?** Being able to visit their office with computers in hand. **What do you dislike about Netrepid?** Need more explanation about the communication problems that I've had. I am not a geek and this is a little foreign to me. **Recommendations to others considering Netrepid:** Try them. **What problems is Netrepid solving and how is that benefiting you?** Getting my Apple products to work in a PC world. Netrepid folks can do it. ### 13. Wonder Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Netrepid?** I really enjoy the prompt service and excellent customer service. I've never had a complaint. **What do you dislike about Netrepid?** Nothing at this time. I haven't had any issues. **What problems is Netrepid solving and how is that benefiting you?** It has impacted me in that it helps me get my work done in a timely manner. ### 14. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2019 **What do you like best about Netrepid?** Its always a quick response or a quick fix. **What do you dislike about Netrepid?** =there is nothing that i dislike about it **What problems is Netrepid solving and how is that benefiting you?** computer issues ### 15. Excellent Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2019 **What do you like best about Netrepid?** The proactive email alerts for system issues are helpful. Once someone starts working on a ticket the communication updates through email keep us informed of the status. **What do you dislike about Netrepid?** A couple of times when I needed a live voice for an urgent issue it rolled to voice mail and I have to type up a ticket or wait to talk to someone. Not often and not major but it was a minor inconvenience at the time. **What problems is Netrepid solving and how is that benefiting you?** Web and Database hosting. Recently put our production website behind a firewall where we can block unwanted traffic by country IP. ### 16. Whenever we engage conversation on task or asking questions, feedback is always positive. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2019 **What do you like best about Netrepid?** Staff and their knowledge. Netrepid Portal is user friendly. When calling for support, always reach someone who is directing my support to the techs. **What do you dislike about Netrepid?** Nothing to dislike.Nothing to dislike.Nothing to dislike. **Recommendations to others considering Netrepid:** Great Customer Support and Knowledgeable staff. **What problems is Netrepid solving and how is that benefiting you?** Switch, firewall, ap, etc our business was never impacted. ### 17. Netrepid has been a valuable partner over the past 6 months of our business relationship. **Rating:** 5.0/5.0 stars **Reviewed by:** Lori M. | Chief Executive Officer and President, Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2018 **What do you like best about Netrepid?** They have provided suggestions and solutions to IT issues that other IT companies had been unable to solve. They promptly respond to items of critical importance but also keep the daily projects moving. They provide excellent customer service. **What do you dislike about Netrepid?** No items to note specifically. Switching from one company to another always has some bumps but these have been readily addressed and easily overcome. **What problems is Netrepid solving and how is that benefiting you?** Netrepid is in the process of reconfiguring our teller capture machines to increase processing efficiency. Several other companies had attempted to do this to no avail. We expect to see a decrease in the wait time for customers when processing deposit transactions with a large amount of checks. ### 18. Department Computer Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about Netrepid?** All the staff I have worked with are friendly and patient with someone that are not real good on a computer. They usually answer your emails in a timely matter and also fix the problem timely. **What do you dislike about Netrepid?** Sometimes I wish they were in the building more. They are very helpful. **What problems is Netrepid solving and how is that benefiting you?** I have employees in my department including myself that did not have computers in the classroom. They are always willing to show us how something gets done when we do not know. Thankfully, they can also fix problems from a remote location that becomes VERY helpful. I am confident about the Netrepid technicians. ### 19. #1 Reason You Didn’t Get Hosting Right - You Didn't Use Netrepid **Rating:** 5.0/5.0 stars **Reviewed by:** John T E. | Information Technology Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** These guys are fantastic. They put the right people in the room and work towards a solution that they stand behind. They don't get caught up in the hierarchy of it all, just normal folks like us trying to do right by their customers and deliver industry standard, secure, high performing services that just work. **What do you dislike about Netrepid?** I haven't found anything yet, which sounds fake but it isn't. I am normally the first one to find and point out issues with vendors and partners. Nothing of note has come up. **Recommendations to others considering Netrepid:** If you need cloud space or virtual servers, or just as simple as rack space in another datacenter you really need to give these guys a call. **What problems is Netrepid solving and how is that benefiting you?** Hosting virtual machines and client environments in their hosting space. We liked them so much for our internal systems and servers that we have started moving our clients from other hosting space to them. **Official Response from Sam Coyl:** > Thank you for the feedback! We are excited to have you as a client. ### 20. Onboarding Has Gone Well **Rating:** 4.5/5.0 stars **Reviewed by:** Brian P. | Controller, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Netrepid?** We are currently in the onboarding process with Netrepid, and so farthings have been moving along smoothly. They were able to quickly assist in transitioning from our old provider to them. **What do you dislike about Netrepid?** Nothing specific to note. We are early on in the process of our Netrepid onboarding. **Recommendations to others considering Netrepid:** Talk in depth with Sam. He is very good at explaining Netrepid's services and what value they hope to bring to the company. **What problems is Netrepid solving and how is that benefiting you?** Looking for a hosted IT solution and a migration of our currently server environment to Netrepid's cloud. This is to reduce our capital expense budget on IT, and increase the uptime of services / ease of administration. **Official Response from Sam Coyl:** > Thank you Brian! I am glad things are going well. ### 21. Netrepid review by Automated Business Solutions - a transportation software provider **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen P. | President, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Netrepid?** We use Netrepid for hosting our servers and virtual services to our transportation customers. Our PtMS Mobile application is mission critical to our over 50 customers that use this service to transport over 25000 disabled and elderly clients each day. Netrepid's support response time is excellent at all hours of the day and night. The senior team takes a personal interest in communicating with us and maintaining oversight to insure any problems are resolved quickly. We also use Netrepid to handle customers request for hosting and infrastructure services. Sam Coyl's presentation material for these services is professionally done with fair pricing. It always delivered in a timely manner. **What do you dislike about Netrepid?** We have no dislikes or complaints. The service has been first rate. **What problems is Netrepid solving and how is that benefiting you?** Hosting are mobile data web service with their virtual server system completed eliminated our maintenance and up time issues. **Official Response from Sam Coyl:** > Thank you Steve! We are always here for you! ### 22. PANO's Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Netrepid?** The benefits of a hosting service that is secure. **What do you dislike about Netrepid?** The billing system--which only recently reflected more accurate billing based on contract. While I know parts of this were due to fast growth on Netrepid's side, the resulting miscommunication took quite a bit of time that PANO could have dedicated to other work. We experienced opportunity costs.. **Recommendations to others considering Netrepid:** Ensure clarity for all parties in the contract. Ensure that billing is accurate. **What problems is Netrepid solving and how is that benefiting you?** One of the biggest benefits of Netrepid's service has been their attention to security. In my early days of working at PANO, we had a number of cyber security lapses which shut down parts of our operations for hours/days. These are not issues we have had to deal with in recent memory. I applaud the work that Sam puts into making this strong. ### 23. Excellent evaluation, preparation, knowledge, and execution **Rating:** 5.0/5.0 stars **Reviewed by:** Jason M. | Technology Coordinator, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** Netrepid's professionalism, attention to detail and precise execution makes the company one of the leaders in the technology industry. **What do you dislike about Netrepid?** I have no dislikes or complaints regarding Netrepid's work. **Recommendations to others considering Netrepid:** Feel free to compare Netrepid to others in the field. Netrepid's knowledge and attention to detail cannot be beat. They are also very competitively priced. **What problems is Netrepid solving and how is that benefiting you?** Netrepid evaluated a previous point to point wireless solution and recommended a much better solution that has surpassed my expectations. Netrepid has also advised us on networking and virtualization solutions. ### 24. knowledgeable, cost effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2018 **What do you like best about Netrepid?** Working with a local company who took the time to get to know us and our business. **What do you dislike about Netrepid?** Can be difficult to reach by phone, they seem to prefer using the email ticket system. **What problems is Netrepid solving and how is that benefiting you?** We use simple email and website hosting; don’t take advantage of some of the more complex services. But good to know we can add services when we are ready. ### 25. Netrepid Greatness **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Project Dispatcher, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2017 **What do you like best about Netrepid?** The Netrepid Greatness is felt immediately. Their commitment to excellence and strong processes is experienced on day one, and every day after. **What do you dislike about Netrepid?** There is nothing about Netrepid I dislike. I would be nice to get to know the team better. **What problems is Netrepid solving and how is that benefiting you?** Exchanging an unreliable hosting provider with a solid foundation and hosting excellence. ### 26. Excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** James H. | Webmaster / Network Engineer / Teacher, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2017 **What do you like best about Netrepid?** The professionalism and knowledge of their team. They work really hard to resolve issues and to come up with solutions to problems. **What do you dislike about Netrepid?** VPS servers do not come with complete root admin control. **What problems is Netrepid solving and how is that benefiting you?** VPS - taking loads off of our data center and support staff. ### 27. Very interested in fixing issues and getting us back up on line. **Rating:** 5.0/5.0 stars **Reviewed by:** Stewart C. | President, Architecture & Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** Patience, and thoughtful questions and resolutions to make the system work. **What do you dislike about Netrepid?** Setting up new email addresses - not like the simpler setup with MSN or Google. I've made mistakes when inputting the incorrect SMTP address or port number. I'm hoping that this can be automated so my errant fingers don't do the input. **Recommendations to others considering Netrepid:** They respond quickly and followup to insure things are still ok. **What problems is Netrepid solving and how is that benefiting you?** No problems - but I use their email service and associated storage of my company emails. ### 28. First Class Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Helpdesk Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Netrepid?** The Netrepid team continually goes above and beyond to find a solution to our challenges even when it isn't their issue. **What do you dislike about Netrepid?** Would like remote access to server management (vcenter or VCD, which isn't available currently). **Recommendations to others considering Netrepid:** This team is truly top notch. We are not just a partner, we are also a client of theirs. **What problems is Netrepid solving and how is that benefiting you?** Replacing an unreliable hosting provider and finding a true partner that has as much passion for its clients as we do. ### 29. Netrepid Review **Rating:** 4.5/5.0 stars **Reviewed by:** Robert R. | General partner - Treasurer, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2017 **What do you like best about Netrepid?** Quick response and professional response to problems. Very good at following up. **What do you dislike about Netrepid?** Lack of notifications from them when they are working on the system, lack of notifications when updates occur. **Recommendations to others considering Netrepid:** Techs and admin should notify users when working on the system especially if it requires down time. Notification should provide time estimates system is being worked on. **What problems is Netrepid solving and how is that benefiting you?** Handle our IT, they are our IT department as well oversight of our accounting system and its apps. ### 30. IT for laptop **Rating:** 4.5/5.0 stars **Reviewed by:** Clare M. | Social Worker, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** Netrepid is very quick at responding to any issues I may have with my laptop and system. **What do you dislike about Netrepid?** I start work very early in the morning and Netrepid starts at 8am. I will have to wait until they are open in order to get my issue fixed and be able to work. **Recommendations to others considering Netrepid:** Very quick and good at fixing issues. Workers are polite, friendly, and timely. **What problems is Netrepid solving and how is that benefiting you?** It is nice to have Netrepid onsite as well as remotely. ### 31. Reliable Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** Customer service that is reliable. I could call around the clock and someone could help me. **What do you dislike about Netrepid?** Servers didnt' update fast enough. The problem for me was that the servers did not update instantaneously and in the news industry you need that. It would take several hours for changes to take effect. **Recommendations to others considering Netrepid:** Netrepid is a great company. Veteran owned, great customer service. **What problems is Netrepid solving and how is that benefiting you?** Wouldn't really say I was solving a problem. Netrepid served as a host for a website I was building. The problem for me was that the servers did not update instantaneously and in the news industry you need that. It would take several hours for changes to take effect. ### 32. Terrific service with Netrepid **Rating:** 5.0/5.0 stars **Reviewed by:** Ben W. | Executive Director, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Netrepid?** I have been impressed with the quick turnaround on any issue we encounter, the professionalism of the techs that we speak with over the phone and who come out to work on site. We have dealt with some difficult issues, and the individuals we have worked with have been patient, thorough and, ultimately, successful. **What do you dislike about Netrepid?** I have honestly not found something to dislike. **What problems is Netrepid solving and how is that benefiting you?** Reworking our network, cleaning up computers, developing a wireless network. ### 33. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** William C. K. | Global Consulting Product Management, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** Netrepid is an outstanding company who understands their clients needs, large or small. They have a great amount of flexibility and were incredibly timely with my needs, I highly recommend them from a technical standpoint, customer service and commitment to their clients. **What do you dislike about Netrepid?** There is nothing I can comment on here, everything was great. **What problems is Netrepid solving and how is that benefiting you?** email, web hosting, domain management. They gave me an easy way to present and manage my business. ### 34. Netrepid's Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Marmendariz A. | Intake Specialist, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** Their knowledge of my challenges and programs Their professionalism Their friendliness and return phone calls promptly They are very competent **What do you dislike about Netrepid?** At this time I have no dislikes for Netrepid. **What problems is Netrepid solving and how is that benefiting you?** When I have a system / program problem they are quick to resolve the challenge. This keeps me timely with entering billing for my company - and keep the company timely in submitting claims to insurance companies. ### 35. Netrepid is a class act **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffery S. | Chief Operating Officer (COO), Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Netrepid?** The team at Netrepid is dedicated, professional, and highly driven to complete customer service. They make you feel as your needs - large or small - are the most important they have to address. **What do you dislike about Netrepid?** I dislike that I have not come to know of the Netrepid team sooner. **What problems is Netrepid solving and how is that benefiting you?** A responsive, reliable hosting partner that views my clients needs the same as their own. ### 36. Netrepid is a great help for a small non-profit! **Rating:** 4.5/5.0 stars **Reviewed by:** Keisha M. | Manager of Operations, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Netrepid?** Netrepid is very responsive to our IT needs. They have helped us build our IT infrastructure from the ground up, and continue to help us grow. **What do you dislike about Netrepid?** Sometimes it is difficult to reach them by phone. **What problems is Netrepid solving and how is that benefiting you?** We came form an environment where all machines were computing individually and now we are all connected even between two offices. ### 37. Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory P. | Owner, Printing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2017 **What do you like best about Netrepid?** We switched to Netrepid for our Exchange mail and have been very happy. Their team did all the set up for the email change over and have been very helpful with issues we had with some of our software integration. **What do you dislike about Netrepid?** Nothing so far we have been very happy . **What problems is Netrepid solving and how is that benefiting you?** Email issue are a thing of the past. ### 38. Netrepid has been very professional, patient and responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Amber S. | Business Relationship Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Netrepid?** Netrepid has continued to support me on a project for my client that has changed scope and timelines regularly. Netrepid has continued to accommodate the ever changing needs. **What do you dislike about Netrepid?** The original engineer that worked on this project is no longer available, however the new engineer has been working out very well. **What problems is Netrepid solving and how is that benefiting you?** Support on a Citrix environment. ### 39. Have just signed on with Netrepid but so far they have done everything well and have delivered. **Rating:** 4.0/5.0 stars **Reviewed by:** Michael. F. | President, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Netrepid?** Knowledgeable, excellent service, timeliness of service. **What do you dislike about Netrepid?** We have not experienced any issues with our service at this point. **Recommendations to others considering Netrepid:** They were fairly easy to contract with and implement. Get a clear understanding of the services up front and everything will go smooth. **What problems is Netrepid solving and how is that benefiting you?** We are building an insurance agency and they have provided our IT architecture and support. **Official Response from Sam Coyl:** > Thank you Michael. We are excited to see your agency take off!! ### 40. Founder/Owner at shapemetrics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** Sam was quick to assist and understood my needs/requirements, and helped guide me to co-location service. **What do you dislike about Netrepid?** Nothing to dislike. The process for setting up was simple and fast. **What problems is Netrepid solving and how is that benefiting you?** I was looking for a co-location facility that wasn't halfway across the country or cost a fortune. I needed 6U of space and be accessible for repairs/upgrades. ### 41. Netrepid review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Netrepid?** Staff do work to resolve issues, most times staying on line and explaining what they are attempting. **What do you dislike about Netrepid?** The problems that boggle the staff. They will sign off and many times we are the ones to follow up with them. **What problems is Netrepid solving and how is that benefiting you?** We do not need to have an IT staff in house. ### 42. Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra D. | vCIO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2017 **What do you like best about Netrepid?** Quick response & quality results. Their environment is compliant in security protocols. They proactively ensure aging hardware is replaced before any issues can occur. **What do you dislike about Netrepid?** N/A - there is nothing I dislike about Netrepid. **Recommendations to others considering Netrepid:** You will not be disappointed! **What problems is Netrepid solving and how is that benefiting you?** Netrepid has provided a solid hosting solution with amazing support and knowledgeable engineers. ### 43. Developed a new website for startup company. **Rating:** 4.5/5.0 stars **Reviewed by:** Scott Z. | Project Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Netrepid?** The knowledge of the people with whom I worked with was tremendous. Very easy to work with and quick on solving problems. **What do you dislike about Netrepid?** I did not have any issues that came up in building this website. **What problems is Netrepid solving and how is that benefiting you?** Developed a website for my new company. Next phase will be with IaaS. ### 44. Review of Netrepid Services **Rating:** 4.0/5.0 stars **Reviewed by:** Kristen D. | Training and Education Advisor, Professional Training & Coaching, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Netrepid?** The on-site staff member to help with daily issues and then the back-up support of the remote staff. **What do you dislike about Netrepid?** I don't have any dislikes based on how I use the service. **What problems is Netrepid solving and how is that benefiting you?** Internet and shared drives needed to conduct daily benefits. Like that Netrepid is proactive in maintaining the system. ### 45. Netrepid has helped us transform our business through technology. **Rating:** 4.0/5.0 stars **Reviewed by:** Mike L. | Facility Manager, Program Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Netrepid?** There staff is easy to work with. I base many of my business decisions on relationships. I feel comfortable working with Netrepid. **What do you dislike about Netrepid?** Sometimes projects or receiving information drags on too long. **What problems is Netrepid solving and how is that benefiting you?** We solved state wide network and hosting issue I had. It was really a great project. ### 46. Nothing too small **Rating:** 5.0/5.0 stars **Reviewed by:** Dana H. | Hair salon owner/stylist, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2017 **What do you like best about Netrepid?** Netrepid easily understood what I wanted/needed and customized the job for me, even though all I needed was a small website. **What do you dislike about Netrepid?** I can say as of yet there is nothing I dislike. All of my expectations have been met. **What problems is Netrepid solving and how is that benefiting you?** They helped me with my businesses exposure on the web. ### 47. Netrepid is a professional, reliable company that takes care of your needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle H. | Network Engineer / System Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Netrepid?** The system is always up and running. they are very professional when you call in with issues. they give you real answers, and get thru any issue quickly **What do you dislike about Netrepid?** there is not much to dislike with the services that they provide us **What problems is Netrepid solving and how is that benefiting you?** They are colocating our equipment in a secure environment ### 48. Has been good overall at keeping spam out of my emails and keeping my computer safe. **Rating:** 4.5/5.0 stars **Reviewed by:** Laura C. | Advertising and Vendor Relations Coordinator , Wholesale, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** The monitoring of my emails seems to be good. I have spam emails blocked from my inbox. **What do you dislike about Netrepid?** That some emails which are not spam are monitored and sometimes i do not receive them. **What problems is Netrepid solving and how is that benefiting you?** Keeping our computers clear of viruses and our computer systems running smoothly ### 49. Medical Assistant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2017 **What do you like best about Netrepid?** I like the techs, especially Kyle. It seems to be fairly easy to get a hold of you. **What do you dislike about Netrepid?** Only service interruption but I don't think that can be helped. It usually is an internet issue. **Recommendations to others considering Netrepid:** Again it is the techs that are helpful and available. They have been patient with us when we are frustrated. We have been using them for several years and have come to know them well. The equipment works well and are grateful for that **What problems is Netrepid solving and how is that benefiting you?** Caring for patients. **Official Response from Sam Coyl:** > Thank you for your comments. We love having Kyle on our team. ### 50. Amazing Service!!!!!!!!!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon H. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Netrepid?** The seamless transition and the complete security and privacy of patient information. **What do you dislike about Netrepid?** I have not had any issues . Rollout was done and all bugs worked out immediately **What problems is Netrepid solving and how is that benefiting you?** Back Up - Off site back up is amazing. ## Netrepid Discussions - [How quickly you can access the engineer and what’s the frequency of their updates?](https://www.g2.com/discussions/support-1b5e384e-d5be-49e6-8622-df45725dd610) - 1 comment, 1 upvote - [What pricing models do you provide?](https://www.g2.com/discussions/pricing-for-services) - 1 comment, 1 upvote - [What are the benefits of having your own data center?](https://www.g2.com/discussions/owning-data-center) - 1 comment, 1 upvote - [What is the length of the agreement/contract?](https://www.g2.com/discussions/contract-6a06aca0-a62b-47b5-981e-8327a015dea6) - 1 comment, 1 upvote - [Uptime](https://www.g2.com/discussions/uptime-c6ed7394-2359-493a-a0d2-2c8756c2f4d1) - 1 comment, 1 upvote - [View Netrepid pricing details and edition comparison](https://www.g2.com/products/netrepid/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+22%3A55%3A04+-0500&secure%5Bsession_id%5D=a7a32ae9-4e9f-40f8-9863-719989842168&secure%5Btoken%5D=5ced1a5b1d5f9a1f7bbcc55a44d1fee26acef44d3a0d6f465b56cde06bcf7fc3&format=llm_user) ## Netrepid Features **Infrastructure Provision** - Public Cloud - Private Cloud - Hybrid Cloud - Bare Metal - High-Performance Computing (HPC) - Virtual Machines (VMs) - Edge Computing - Virtual Networks **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Management** - Pay by Usage - Usage Tracking - Performance Tracking **Functionality** - Resource Auto-Scaling ## Top Netrepid Alternatives - [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) - 4.6/5.0 (738 reviews) - [Hostwinds](https://www.g2.com/products/hostwinds/reviews) - 4.9/5.0 (419 reviews) - [Google Compute Engine](https://www.g2.com/products/google-compute-engine/reviews) - 4.5/5.0 (875 reviews)