
I like that we have a person who is dedicated to us and I can contact him with needs. Review collected by and hosted on G2.com.
Really there isn't anything I dislike about it Review collected by and hosted on G2.com.
Last updated: Nov 04, 2026
| Time to go live | Relative frequency |
|---|---|
| Less than 1 month | Most common |
| 1–3 months | Also reported |
| Less than 1 day | Also reported |
| 3–6 months | Less common |
| 6–12 months | Less common |

I like that we have a person who is dedicated to us and I can contact him with needs. Review collected by and hosted on G2.com.
Really there isn't anything I dislike about it Review collected by and hosted on G2.com.

The ease of use in submitting help tickets and the rather quick turn around time. Review collected by and hosted on G2.com.
Overall, I can't really think of anything I don't like. Review collected by and hosted on G2.com.
Netrepid provides fully customizable resources to meet our individual needs. They helped us greatly to improve all aspects of our network, servers, websites, hardware, software, security and backups. Review collected by and hosted on G2.com.
Nothing. We have access to the full team at Netrepid from the IT tech at our location to the CEO and everyone in between. Review collected by and hosted on G2.com.
Friendly and professional staff that helped me through the transition of moving files to the cloud Review collected by and hosted on G2.com.
hard to reach someone after normal business hours Review collected by and hosted on G2.com.
When I leave a message regarding an issue I usually receive a call back within 30 minutes. Review collected by and hosted on G2.com.
Some staff are more knowledgeable than others, which is understandable, but on a few occasions I have directly asked for Kyle as he is always able to solve our problems. Review collected by and hosted on G2.com.
Great place to host your client's infrastructure or extend your own cloud. Netrepid has all the latest technology and security features built into their data center offerings along with a very competitive price. Review collected by and hosted on G2.com.
They have been in the middle of a data center expansion for the past year and that has caused some hiccups, but nothing that couldn't be resolved easily. Review collected by and hosted on G2.com.
Great customer support and service. Service team is very responsive to our needs. Review collected by and hosted on G2.com.
Nothing. Working with Netrepid has been a seamless transition. Review collected by and hosted on G2.com.
Netrepid's response time and courteous, professional, knowledgeable staff. Review collected by and hosted on G2.com.
I do not have any complaints at this time. Review collected by and hosted on G2.com.
Personable staff & quick response. Easy to reach. Review collected by and hosted on G2.com.
Often takes more than 1 visit to fix a problem Review collected by and hosted on G2.com.
Technical knowledge and willingness to solve business issues with good solutions Review collected by and hosted on G2.com.
They have done a very good job for us over the years Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
How quickly you can access the engineer and what’s the frequency of their updates?
Pricing provided by Netrepid.