--- title: Netrepid Reviews meta_title: 'Netrepid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Netrepid works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 68 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Netrepid Reviews & Product Details

Pricing

Pricing provided by Netrepid.

Windows VPS

$50
Server

Virtual Private Servers

$15
per month

User Insights

Average based on 68 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Netrepid Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Netrepid, and what problem is it built to solve?

Netrepid provides technology services including cloud hosting, colocation, virtualization, and managed services. It helps organizations move, manage, and secure their IT infrastructure, with services intended to bring enterprise-level technologies within reach of small and midsize businesses.

What languages does Netrepid support?

Netrepid supports 1 language: English.

What company sizes and industries is Netrepid the best fit for?

Netrepid appears across small businesses and mid-market organizations, with healthcare, technology, nonprofit, and education among the industries represented by positively rated users.
  • Company size: Small businesses are the most represented, followed by mid-market organizations.
  • Industry: Healthcare, technology and IT services, nonprofits, and education are recurring areas of use.

How long does it take to implement Netrepid across a team?

Implementation times range from less than a day to several months, with under a month the most frequently reported timeframe.
Time to go live Relative frequency
Less than 1 month Most common
1–3 months Also reported
Less than 1 day Also reported
3–6 months Less common
6–12 months Less common

What customer support options does Netrepid provide, and how do users find the overall support experience?

Support is described through phone, email, and help-desk tickets, with remote and on-site assistance also mentioned. Users often value the team’s responsiveness, patience, and technical knowledge, though phone access and resolution times can vary, and some issues take follow-up to fully resolve.

What is the experience like for teams switching to Netrepid from another tool?

Switching to Netrepid has often been driven by a need for more dependable hosting or network service, stronger support, or better pricing. Transitions from other hosting, email, and network providers are described as manageable, with support helping teams through setup and addressing bumps along the way.

Netrepid Reviews (68)

Reviews

Netrepid Reviews (68)

4.5
68 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Graphic Design
AG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"Great speed and reliability"
4/5
What do you like best about Netrepid?

As a web designer/developer, the sheer speed of the service blew me away the first time I used Netrepid. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Occasional down time. Once or so, every 2 months, we may see a website down. Usually not for very long. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Great co-location facility"
4/5
What do you like best about Netrepid?

Hands on support is great, we've had several situations where we've used Netrepid's techs. Location is very convenient for us. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Security could be more sophisticated, higher level of security overall. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
Originally submitted 10/16/2017
"Always responsive"
5/5
What do you like best about Netrepid?

Netrepid has always been very responsive and never makes you feel dumb. Great customer service. Has always been friendly. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

I am not sure what I dislike. I have not had any experiences that did not go well. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"excellent customer service"
4.5/5
What do you like best about Netrepid?

Customer service has always been excellent. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Sometimes I'm not as tech savvy as I wish I was and that can create a miscommunication. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"NETREPID HELPDESK"
5/5
What do you like best about Netrepid?

THEY ARE VERY HELPFUL AND QUICK TO RESPOND. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

I HAVE NOTHING NEGATIVE TO SAY ABOUT NETREPID Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Good overall experience"
3.5/5
What do you like best about Netrepid?

Ability to contact helpdesk using both phone and email contact methods. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Sometimes changes or customizations were not corrected timely. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Very knowledgeable from top to bottom"
4.5/5
What do you like best about Netrepid?

Their response time to our problems is very good Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Overkill on emails regarding open tickets Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Netrepid Survey"
2.5/5
What do you like best about Netrepid?

The folks assigned to our agency are always very pleasant, Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Hold times can be excessive/waiting for answers Review collected by and hosted on G2.com.

Response from Sam Coyl of Netrepid

I appreciate your comments. We are always looking for ways to improve and this is valuable feedback. Our new support site should be launched in a couple weeks. This will have improved access to ticketing system, instant chat functionality with the service desk team and online tutorials and training.

Questions about Netrepid? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 6 years ago

How quickly you can access the engineer and what’s the frequency of their updates?

GU
Guest User

What is Netrepid used for?

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Pricing Options

Pricing provided by Netrepid.

Windows VPS

$50
Server

Virtual Private Servers

$15
per month

Colocation Full Rack

$950
Full Rack
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