--- title: Netrepid Reviews meta_title: 'Netrepid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Netrepid works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 68 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Netrepid Reviews **Vendor:** Netrepid **Category:** [Infrastructure as a Service (IaaS) Software](https://www.g2.com/categories/infrastructure-as-a-service-iaas) **Average Rating:** 4.5/5.0 **Total Reviews:** 68 ## About Netrepid Netrepid is a provider of colocation, infrastructure and application hosting services designed to accelerate your technology while keeping your costs scalable and relative to your needs. No matter the size of your operations, you can still function with the ease and efficiency of a business twice your size with our infrastructure hosting. You pay for only the resources you use, which makes this an affordable and scalable solution for businesses of any size. Our infrastructure hosting also ensures your most valuable business resources are protected by a system far more secure than the lock on your office door. Our solutions can help you meet security standards, redundancy needs and regulatory requirements all for a fraction of the cost of trying to replicate the same infrastructure in-house. ## Netrepid Reviews ### 1. Happy **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth L. | Director of Clinic Operations, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** I like that we have a person who is dedicated to us and I can contact him with needs. **What do you dislike about Netrepid?** Really there isn't anything i dislike about it **What problems is Netrepid solving and how is that benefiting you?** email, having a shared drive to access, encryption of computers, weekly updates ### 2. Satisfied with Service. **Rating:** 4.0/5.0 stars **Reviewed by:** Mick O. | Business Services Manager, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Netrepid?** The ease of use in submitting help tickets and the rather quick turn around time. **What do you dislike about Netrepid?** Overall, I can't really think of anything I don't like. **What problems is Netrepid solving and how is that benefiting you?** Assistance with server, computer issues, maintenance requests. ### 3. Support customized to our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Netrepid?** Netrepid provides fully customizable resources to meet our individual needs. They helped us greatly to improve all aspects of our network, servers, websites, hardware, software, security and backups. **What do you dislike about Netrepid?** Nothing. We have access to the full team at Netrepid from the IT tech at our location to the CEO and everyone in between. **What problems is Netrepid solving and how is that benefiting you?** Unparalleled back-up and restoration service. Connecting multiple locations. Increasing network speed and security. Offering public wireless. ### 4. Netrepid was able to provide a solution for our IT needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2017 **What do you like best about Netrepid?** Friendly and professional staff that helped me through the transition of moving files to the cloud **What do you dislike about Netrepid?** hard to reach someone after normal business hours **What problems is Netrepid solving and how is that benefiting you?** data storage ### 5. quick response time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** When I leave a message regarding an issue I usually receive a call back within 30 minutes. **What do you dislike about Netrepid?** Some staff are more knowledgeable than others, which is understandable, but on a few occasions I have directly asked for Kyle as he is always able to solve our problems. **What problems is Netrepid solving and how is that benefiting you?** When our internet is down, we can't check patients in, take copays, schedule, etc. Netrepid has decreased our downtime. ### 6. Netredpid Data Center **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2017 **What do you like best about Netrepid?** Great place to host your client's infrastructure or extend your own cloud. Netrepid has all the latest technology and security features built into their data center offerings along with a very competitive price. **What do you dislike about Netrepid?** They have been in the middle of a data center expansion for the past year and that has caused some hiccups, but nothing that couldn't be resolved easily. **What problems is Netrepid solving and how is that benefiting you?** Hosting clients' DR infrastructure, cloud-based backup solutions. ### 7. Netrepid Hosting Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2017 **What do you like best about Netrepid?** Great customer support and service. Service team is very responsive to our needs. **What do you dislike about Netrepid?** Nothing. Working with Netrepid has been a seamless transition. **What problems is Netrepid solving and how is that benefiting you?** Netrepid serves as out hosting company for our business providing a solid platform for our IT needs. For a small company they provide us with a rich portfolio of applications, security, disaster recovery, and backup needs along with a qualified team of technical resources. ### 8. Professional, Reliable Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Netrepid?** Netrepid's response time and courteous, professional, knowledgeable staff. **What do you dislike about Netrepid?** I do not have any complaints at this time. **Recommendations to others considering Netrepid:** Meet and talk with Sam and/or the staff. They are extremely helpful and would be more than happy to design a solution for your needs. **What problems is Netrepid solving and how is that benefiting you?** Netrepid is providing web and database hosting for us. We have experienced reliable up-time and outstanding service. ### 9. Responsive to calls **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Netrepid?** Personable staff & quick response. Easy to reach. **What do you dislike about Netrepid?** Often takes more than 1 visit to fix a problem **What problems is Netrepid solving and how is that benefiting you?** N/a ### 10. Netrepid Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2017 **What do you like best about Netrepid?** technical Knowledge and willingness to solve business issues with good solutions **What do you dislike about Netrepid?** The have done a very good job for us over the years **What problems is Netrepid solving and how is that benefiting you?** They helps to migrate exchange and greatly assisted migrating to a new network topology. In addition they have helps to manage our domain, DHCP, and DNS environment ### 11. Great speed and reliability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2017 **What do you like best about Netrepid?** As a web designer/developer, the sheer speed of the service blew me away the first time I used Netrepid. **What do you dislike about Netrepid?** Occasional down time. Once or so, every 2 months, we may see a website down. Usually not for very long. **What problems is Netrepid solving and how is that benefiting you?** Hosting websites with them. Their server speed is unmatched, and the customer service it terrific. ### 12. Great co-location facility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Netrepid?** Hands on support is great, we've had several situations where we've used Netrepid's techs. Location is very convenient for us. **What do you dislike about Netrepid?** Security could be more sophisticated, higher level of security overall. **What problems is Netrepid solving and how is that benefiting you?** No need to build out internal infrastructure. Custom setup without having to setup redundant power, cooling, fire suppression, etc. ### 13. Always responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Netrepid?** Netrepid has always been very responsive and never makes you feel dumb. Great customer service. Has always been friendly. **What do you dislike about Netrepid?** I am not sure what I dislike. I have not had any experiences that did not go well. **What problems is Netrepid solving and how is that benefiting you?** Netrepid has taken over our entire IT function. ### 14. excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Netrepid?** Customer service has always been excellent. **What do you dislike about Netrepid?** Sometimes I'm not as tech savvy as I wish I was and that can create a miscommunication. **What problems is Netrepid solving and how is that benefiting you?** We are using Netrepid for storage and email. It has been a cost saver and time saver for us. ### 15. NETREPID HELPDESK **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2017 **What do you like best about Netrepid?** THEY ARE VERY HELPFUL AND QUICK TO RESPOND. **What do you dislike about Netrepid?** I HAVE NOTHING NEGATIVE TO SAY ABOUT NETREPID **What problems is Netrepid solving and how is that benefiting you?** I RECENTLY HAD AN EMAIL THAT I WAS NOT SURE WAS LEGIT OR NOT AND THEY RESPONDED IN LESS THAN 10 MINS. ### 16. Good overall experiemnce **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Netrepid?** ability to contact helpdesk using both phone and email contact methods. **What do you dislike about Netrepid?** sometimes changes or customizations were not corrected timely **What problems is Netrepid solving and how is that benefiting you?** Maintaining Office 365 and providing network security ### 17. Very knowledgeable from top to bottom **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2017 **What do you like best about Netrepid?** Their response time to our problems is very good **What do you dislike about Netrepid?** Overkill on emails regarding open tickets **What problems is Netrepid solving and how is that benefiting you?** Up time of computers is vital. Netrepid is there for us all the time ### 18. Netrepid Servey **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2017 **What do you like best about Netrepid?** The folks assigned to our agency are always very pleasant, **What do you dislike about Netrepid?** Hold times can be excessive/waiting for answers **What problems is Netrepid solving and how is that benefiting you?** They handle our network connections and email **Official Response from Sam Coyl:** > I appreciate your comments. We are always looking for ways to improve and this is valuable feedback. Our new support site should be launched in a couple weeks. This will have improved access to ticketing system, instant chat functionality with the service desk team and online tutorials and training. ## Netrepid Discussions - [How quickly you can access the engineer and what’s the frequency of their updates?](https://www.g2.com/discussions/support-1b5e384e-d5be-49e6-8622-df45725dd610) - 1 comment, 1 upvote - [What pricing models do you provide?](https://www.g2.com/discussions/pricing-for-services) - 1 comment, 1 upvote - [What are the benefits of having your own data center?](https://www.g2.com/discussions/owning-data-center) - 1 comment, 1 upvote - [What is the length of the agreement/contract?](https://www.g2.com/discussions/contract-6a06aca0-a62b-47b5-981e-8327a015dea6) - 1 comment, 1 upvote - [Uptime](https://www.g2.com/discussions/uptime-c6ed7394-2359-493a-a0d2-2c8756c2f4d1) - 1 comment, 1 upvote - [View Netrepid pricing details and edition comparison](https://www.g2.com/products/netrepid/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+22%3A46%3A23+-0500&secure%5Bsession_id%5D=acf3d7af-1448-4586-804a-f45b4d9aa541&secure%5Btoken%5D=82f4edb6a1b03a98c8f8787de0bb91d805c2ddc35d455c56b2fda86a6ff4b2dd&format=llm_user) ## Netrepid Features **Infrastructure Provision** - Public Cloud - Private Cloud - Hybrid Cloud - Bare Metal - High-Performance Computing (HPC) - Virtual Machines (VMs) - Edge Computing - Virtual Networks **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Management** - Pay by Usage - Usage Tracking - Performance Tracking **Functionality** - Resource Auto-Scaling ## Top Netrepid Alternatives - [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) - 4.6/5.0 (738 reviews) - [Hostwinds](https://www.g2.com/products/hostwinds/reviews) - 4.9/5.0 (419 reviews) - [Google Compute Engine](https://www.g2.com/products/google-compute-engine/reviews) - 4.5/5.0 (875 reviews)