--- title: Netrepid Reviews meta_title: 'Netrepid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Netrepid works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 68 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Netrepid Reviews & Product Details

Pricing

Pricing provided by Netrepid.

Windows VPS

$50
Server

Virtual Private Servers

$15
per month

User Insights

Average based on 68 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Netrepid Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Netrepid, and what problem is it built to solve?

Netrepid provides technology services including cloud hosting, colocation, virtualization, and managed services. It helps organizations move, manage, and secure their IT infrastructure, with services intended to bring enterprise-level technologies within reach of small and midsize businesses.

What languages does Netrepid support?

Netrepid supports 1 language: English.

What company sizes and industries is Netrepid the best fit for?

Netrepid appears across small businesses and mid-market organizations, with healthcare, technology, nonprofit, and education among the industries represented by positively rated users.
  • Company size: Small businesses are the most represented, followed by mid-market organizations.
  • Industry: Healthcare, technology and IT services, nonprofits, and education are recurring areas of use.

How long does it take to implement Netrepid across a team?

Implementation times range from less than a day to several months, with under a month the most frequently reported timeframe.
Time to go live Relative frequency
Less than 1 month Most common
1–3 months Also reported
Less than 1 day Also reported
3–6 months Less common
6–12 months Less common

What customer support options does Netrepid provide, and how do users find the overall support experience?

Support is described through phone, email, and help-desk tickets, with remote and on-site assistance also mentioned. Users often value the team’s responsiveness, patience, and technical knowledge, though phone access and resolution times can vary, and some issues take follow-up to fully resolve.

What is the experience like for teams switching to Netrepid from another tool?

Switching to Netrepid has often been driven by a need for more dependable hosting or network service, stronger support, or better pricing. Transitions from other hosting, email, and network providers are described as manageable, with support helping teams through setup and addressing bumps along the way.

Netrepid Reviews (68)

Reviews

Netrepid Reviews (68)

4.5
68 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Computer Networking
AC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
Originally submitted 10/5/2017
"Excellent company, great support"
3.5/5
What do you like best about Netrepid?

We use Netrepid for collocation of our server environment. We have a unique setup in comparison to their normal customers and the Netrepid team has met and exceeded all of our needs. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

We have been a customer for several years and so far we have not found anything we dislike about Netrepid. Review collected by and hosted on G2.com.

SC
Stewart C.
Architect
Small-Business (50 or fewer emp.)
"Fast and concerned about fixing any problems with my internet service."
5/5
What do you like best about Netrepid?

Being able to visit their office with computers in hand. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Need more explanation about the communication problems that I've had. I am not a geek and this is a little foreign to me. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
UI
Verified User in Individual & Family Services
Mid-Market (51-1000 emp.)
"Wonder Customer Service"
5/5
What do you like best about Netrepid?

I really enjoy the prompt service and excellent customer service. I've never had a complaint. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Nothing at this time. I haven't had any issues. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
Originally submitted 6/18/2019
"Amazing"
5/5
What do you like best about Netrepid?

It's always a quick response or a quick fix. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

There is nothing that I dislike about it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent Customer Service!"
5/5
What do you like best about Netrepid?

The proactive email alerts for system issues are helpful. Once someone starts working on a ticket the communication updates through email keep us informed of the status. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

A couple of times when I needed a live voice for an urgent issue it rolled to voice mail and I have to type up a ticket or wait to talk to someone. Not often and not major but it was a minor inconvenience at the time. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Whenever we engage conversation on task or asking questions, feedback is always positive."
5/5
What do you like best about Netrepid?

Staff and their knowledge. Netrepid Portal is user friendly. When calling for support, always reach someone who is directing my support to the techs. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Nothing to dislike. Nothing to dislike. Nothing to dislike. Review collected by and hosted on G2.com.

Lori M.
LM
Lori M.
Chief Executive Officer and President
Banking
Small-Business (50 or fewer emp.)
"Netrepid has been a valuable partner over the past 6 months of our business relationship."
5/5
What do you like best about Netrepid?

They have provided suggestions and solutions to IT issues that other IT companies had been unable to solve. They promptly respond to items of critical importance but also keep the daily projects moving. They provide excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

No items to note specifically. Switching from one company to another always has some bumps but these have been readily addressed and easily overcome. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Department Computer Issues"
5/5
What do you like best about Netrepid?

All the staff I have worked with are friendly and patient with someone that are not real good on a computer. They usually answer your emails in a timely matter and also fix the problem timely. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Sometimes I wish they were in the building more. They are very helpful. Review collected by and hosted on G2.com.

John T E.
JE
John T E.
Information Technology Director
Small-Business (50 or fewer emp.)
Originally submitted 10/10/2017
"#1 Reason You Didn’t Get Hosting Right - You Didn't Use Netrepid"
5/5
What do you like best about Netrepid?

These guys are fantastic. They put the right people in the room and work towards a solution that they stand behind. They don't get caught up in the hierarchy of it all, just normal folks like us trying to do right by their customers and deliver industry standard, secure, high performing services that just work. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

I haven't found anything yet, which sounds fake but it isn't. I am normally the first one to find and point out issues with vendors and partners. Nothing of note has come up. Review collected by and hosted on G2.com.

Response from Sam Coyl of Netrepid

Thank you for the feedback! We are excited to have you as a client.

Brian P.
BP
Brian P.
Controller
Accounting
Mid-Market (51-1000 emp.)
"Onboarding Has Gone Well"
4.5/5
What do you like best about Netrepid?

We are currently in the onboarding process with Netrepid, and so far things have been moving along smoothly. They were able to quickly assist in transitioning from our old provider to them. Review collected by and hosted on G2.com.

What do you dislike about Netrepid?

Nothing specific to note. We are early on in the process of our Netrepid onboarding. Review collected by and hosted on G2.com.

Response from Sam Coyl of Netrepid

Thank you Brian! I am glad things are going well.

Questions about Netrepid? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 6 years ago

How quickly you can access the engineer and what’s the frequency of their updates?

GU
Guest User

What is Netrepid used for?

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Pricing Options

Pricing provided by Netrepid.

Windows VPS

$50
Server

Virtual Private Servers

$15
per month

Colocation Full Rack

$950
Full Rack
Netrepid Comparisons
Netrepid Features
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