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Netguru Reviews & Provider Details

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Netguru Reviews (2)

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Netguru Reviews (2)

4.3
2 reviews
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Verified User in Non-Profit Organization Management
PN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
Originally submitted 7/22/2024
"Netguru - a good partner for collaboration"
4/5
What do you like best about Netguru?

1. Very good communication with the employees.

2. The entire team of developers deserves respect and great thanks for the enormous amount of work they put in.

3. The current project manager (Sebastian) sees and oversees everything, although it was certainly new for him, as he did not build the application with us like the rest. Review collected by and hosted on G2.com.

What do you dislike about Netguru?

1. After launching SS4, many reception and rehabilitation-related things broke down. This part of the team really took a hit because all the attention was focused on Subaccounts.

2. The NG team was supposed to tidy up in Sprinter – however, it's not really working out. There is a lack of current information regarding statuses. Most noticeable since April. The backlog with statuses is about 2 weeks. I don't know what's going on, the team is getting frustrated.

3. Not all tickets have the number of work hours (story points) specified. There's a lack of estimation. Repeated from February. We were supposed to apply the Fibonacci sequence rule, but the tickets are not being marked. Besides, I don't know what the maximum is in this scoring.

4. Problems in Power BI – for a very long time, it couldn't be resolved, and I have the impression that it has been pushed to the back burner. Review collected by and hosted on G2.com.

Piotr N.
PN
Piotr N.
Prezes Zarządu Fundacji Pismo
Small-Business (50 or fewer emp.)
"Mobile App Design, Dev & Maintenance for "Pismo" Nonprofit Magazine"
4.5/5
What do you like best about Netguru?

Willingness to support non profit initiatives acting pro publico bono and treating such client in the same professional way as a regular one. Effective, high quality project management and good feedback/communication with the client. High quality end product. Very good communication, keeping the client informed on the process, flagging the issues. Since this is a pro bono work, it was clear that resources sometimes may not be available due to other (paid) clients. Still, despite this complexity, the process has been managed very well. Reacting quickly to our requests, both on testing/adjustments and in planning second phase of enhancement post MVO Review collected by and hosted on G2.com.

What do you dislike about Netguru?

Nothing specific to add or point out - overall very positive experience Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Netguru.

Hourly rate

$50-$120
hour