# Who Do Clinic Administrators and Healthcare Managers at Mid-Size Practices Trust Most for Patient Engagement Platforms?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Within <a class="a a--md" elv="true" href="https://www.g2.com/categories/patient-engagement">Patient Engagement</a>, a couple of platforms carry a real concentration of mid-sized practice reviewers specifically, rather than skewing solo or enterprise.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/modmed/reviews"><strong>ModMed</strong></a>: built around specialty-specific workflows, with reviewers at mid-sized practices pointing to dependable uptime as the reason administrators trust it for daily documentation, though a few note it has gotten harder to reach someone directly for urgent issues.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/phreesia/reviews"><strong>Phreesia</strong></a>: reviewers describe implementation as thorough and interactive, with digital intake and eligibility checks cutting front desk work, though several note a real learning curve for more advanced campaign features.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Would help to hear from clinic administrators directly here: did trust come down more to how implementation went, or to how the platform actually performed once staff were relying on it daily?</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p>

##### Post Metadata
- Posted at: 11 days ago
- Author title: Marketing
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;I’d put more weight on how the platform performs once staff depend on it every day. Strong implementation can get a team comfortable initially, but trust builds when intake, eligibility, patient communication, and other routine workflows keep working reliably during busy periods. I’d also watch support responsiveness after go-live, since that’s when the implementation team is no longer there to smooth over problems.&lt;/p&gt;

##### Comment Metadata
- Posted at: 11 days ago





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