Link copied to clipboard # Egencia by Amex GBT vs Navan (Formerly TripActions) Comparison - What are their main differences? Share [ Export ](/compare/egencia-by-amex-gbt/navan-formerly-tripactions/export.csv) Egencia by Amex GBTNavan (Formerly TripActions)[+ Add Product](#) Pricing **Egencia by Amex GBT** No pricing available **Navan (Formerly TripActions)** Free Trial **$0.00** · Navan Business **Custom Quote Available** · Navan Enterprise **Pricing Insights** from reviews Perceived Cost **Egencia by Amex GBT** $$$$$ **Navan (Formerly TripActions)** $$$$$ Average Discount **Egencia by Amex GBT** 14%3% more **Navan (Formerly TripActions)** 11% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Egencia by Amex GBT** 6 months Based on 100 responses **Navan (Formerly TripActions)**6 months Based on 100 responses Return on Investment **Egencia by Amex GBT** 6 months Based on 100 responses **Navan (Formerly TripActions)**6 months Based on 100 responses ![Egencia by Amex GBT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Egencia by Amex GBT") ![Navan (Formerly TripActions)](https://images.g2crowd.com/uploads/product/hd_favicon/a51f79a29d04ad2be64cec35266596eb/navan-formerly-tripactions.svg "Navan (Formerly TripActions)") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Egencia by Amex GBT** [ Ease of Use (98) ](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1140391&qs=pros-and-cons#reviews)[ Easy Booking (71) ](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139042&qs=pros-and-cons#reviews)[ Poor Customer Support (30) ](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139115&qs=pros-and-cons#reviews)[ Booking Issues (25) ](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139961&qs=pros-and-cons#reviews) **Navan (Formerly TripActions)** [ Ease of Use (1588) ](https://www.g2.com/products/navan-formerly-tripactions/reviews?filters%5Bsentiment_snippet%5D=1250710&qs=pros-and-cons#reviews)[ Easy Booking (683) ](https://www.g2.com/products/navan-formerly-tripactions/reviews?filters%5Bsentiment_snippet%5D=1249121&qs=pros-and-cons#reviews)[ Booking Confusion (195) ](https://www.g2.com/products/navan-formerly-tripactions/reviews?filters%5Bsentiment_snippet%5D=1248870&qs=pros-and-cons#reviews)[ Limited Options (195) ](https://www.g2.com/products/navan-formerly-tripactions/reviews?filters%5Bsentiment_snippet%5D=1251553&qs=pros-and-cons#reviews) Integrations **Egencia by Amex GBT** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_01ed0535f85e0642025744db1e493e01/abacus-2026-01-28.png "Product Avatar Image") Abacus ](https://www.g2.com/products/abacus-2026-01-28/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_22c3859d1ea2db7c3965d0825975f2ae/certify-certify.png "Product Avatar Image") Certify ](https://www.g2.com/products/certify-certify/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fd9b0bfb1f3808b39549e873c236f95f/coupa-software-coupa.png "Product Avatar Image") Coupa ](https://www.g2.com/products/coupa-software-coupa/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e133b0269b65c3c7fb6972a1bb819d6b/databasics-pty-ltd-databasics.png "Product Avatar Image") databasics ](https://www.g2.com/products/databasics-pty-ltd-databasics/reviews)[ View all ](https://www.g2.com/products/egencia-by-amex-gbt/integrations) **Navan (Formerly TripActions)** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a50f19b266676866f77789e43f5d3a4d/bamboohr.png "Product Avatar Image") BambooHR ](https://www.g2.com/products/bamboohr/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cb30e222a85c7471a64e39e22dca74e4/lyft-business.jpg "Product Avatar Image") Lyft Business ](https://www.g2.com/products/lyft-business/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e189c9a0582c6b3467658109ad95bd9/oracle-netsuite.png "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_685fcffbb1d262ce4dbe736eb3c92266/okta%282%29.png "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ View all ](https://www.g2.com/products/navan-formerly-tripactions/integrations) Screenshots **Egencia by Amex GBT** ![Egencia by Amex GBT screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1793447/Egencia-Home-screen-chat-ai-image%282%29.png) **Navan (Formerly TripActions)** ![Navan (Formerly TripActions) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1771496/Screenshot-2026-06-03-at-11.39.38-AM.png) **Ratings** from reviews Meets Requirements **Egencia by Amex GBT** **9.0** /10 Based on 718 responses **Navan (Formerly TripActions)** **9.4** /10 Based on 7,733 responses Ease of Use **Egencia by Amex GBT** **9.1** /10 Based on 727 responses **Navan (Formerly TripActions)** **9.4** /10 Based on 7,841 responses Ease of Setup **Egencia by Amex GBT** **9.0** /10 Based on 370 responses **Navan (Formerly TripActions)** **9.2** /10 Based on 1,954 responses Ease of Admin **Egencia by Amex GBT** **8.8** /10 Based on 259 responses **Navan (Formerly TripActions)** **8.9** /10 Based on 797 responses Quality of Support **Egencia by Amex GBT** **8.9** /10 Based on 639 responses **Navan (Formerly TripActions)** **9.2** /10 Based on 6,382 responses Has the product been a good partner in doing business? **Egencia by Amex GBT** **8.8** /10 Based on 263 responses **Navan (Formerly TripActions)** **9.0** /10 Based on 797 responses Product Direction (% positive) **Egencia by Amex GBT** **8.0** /10 Based on 662 responses **Navan (Formerly TripActions)** **8.9** /10 Based on 7,263 responses **Features** ratings from reviews Expense Management **8.7** /10 Based on 469 responses **9.0** /10 Based on 5,966 responses Spend Management **8.1** /10 Based on 19 responses **9.2** /10 Based on 692 responses Travel Management **8.4** /10 Based on 589 responses **8.3** /10 Based on 6,375 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Mileage Tracking Not enough data **8.8** /10 Based on 73 responses Payment Card Issuance Not enough data **8.9** /10 Based on 8 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 13.9% Mid-Market(51-1000 emp.) 37.8% Enterprise(\> 1000 emp.) 48.3% Small-Business(50 or fewer emp.) 13.9% Mid-Market(51-1000 emp.) 37.8% Enterprise(\> 1000 emp.) 48.3% Small-Business(50 or fewer emp.) 9.6% Mid-Market(51-1000 emp.) 60.3% Enterprise(\> 1000 emp.) 30.1% Small-Business(50 or fewer emp.) 9.6% Mid-Market(51-1000 emp.) 60.3% Enterprise(\> 1000 emp.) 30.1% **Reviewers' Industry** [![Egencia by Amex GBT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Egencia by Amex GBT")](https://www.g2.com/products/egencia-by-amex-gbt/reviews) Egencia by Amex GBT Information Technology and Services 8.4% Computer Software 8.1% Construction 4.2% Hospital & Health Care 4.0% Financial Services 3.8% Other 71.4% [![Navan (Formerly TripActions)](https://images.g2crowd.com/uploads/product/hd_favicon/a51f79a29d04ad2be64cec35266596eb/navan-formerly-tripactions.svg "Navan (Formerly TripActions)")](https://www.g2.com/products/navan-formerly-tripactions/reviews) Navan (Formerly TripActions) Computer Software 22.6% Information Technology and Services 16.5% Marketing and Advertising 4.9% Financial Services 4.6% Hospital & Health Care 2.6% Other 48.8% Alternatives **Egencia by Amex GBT Alternatives** ![Perk (formerly TravelPerk)](https://images.g2crowd.com/uploads/product/hd_favicon/b27e71cc75c21b13a09b811f5bda5ab6/perk-formerly-travelperk.svg "Perk (formerly TravelPerk)") [ Perk (formerly TravelPerk) ](/products/perk-formerly-travelperk/reviews) ![SAP Concur](https://images.g2crowd.com/uploads/product/hd_favicon/fb80859373f26969a7a13ca1201dbf4c/sap-concur.svg "SAP Concur") [ SAP Concur ](/products/sap-concur/reviews) ![Routespring](https://images.g2crowd.com/uploads/product/hd_favicon/3538a13d24929a69cf59ef0bac235cc9/routespring.svg "Routespring") [ Routespring ](/products/routespring/reviews) ![TravelBank](https://images.g2crowd.com/uploads/product/hd_favicon/1541452164/travelbank.svg "TravelBank") [ TravelBank ](/products/travelbank/reviews) **Navan (Formerly TripActions) Alternatives** ![Rydoo](https://images.g2crowd.com/uploads/product/hd_favicon/75d4ab5fbf1147d2f55e4974820970a9/rydoo.svg "Rydoo") [ Rydoo ](/products/rydoo/reviews) ![Expensify](https://images.g2crowd.com/uploads/product/hd_favicon/f79420536dbcd8d48061c55d4e6d0ab6/expensify.svg "Expensify") [ Expensify ](/products/expensify/reviews) ![Ramp](https://images.g2crowd.com/uploads/product/hd_favicon/6a582a4fcd932a8ba3e2d4d73af44e65/ramp-financial-ramp.svg "Ramp") [ Ramp ](/products/ramp-financial-ramp/reviews) ![Perk (formerly TravelPerk)](https://images.g2crowd.com/uploads/product/hd_favicon/b27e71cc75c21b13a09b811f5bda5ab6/perk-formerly-travelperk.svg "Perk (formerly TravelPerk)") [ Perk (formerly TravelPerk) ](/products/perk-formerly-travelperk/reviews) ## Egencia by Amex GBT vs Navan (Formerly TripActions) FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Egencia by Amex GBT vs Navan (Formerly TripActions)? Navan (Formerly TripActions) stands out for higher reviewer satisfaction in overall rating, ease of setup, and quality of support, while Egencia by Amex GBT is most frequently praised for ease of use. | | [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) | [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.5/5 (923 reviews) | 4.7/5 (9,297 reviews) | | Largest Segment | Enterprise | Mid-Market | | Ease of Setup score | 9.0 | 9.3 | | Quality of Support score | 8.9 | 9.3 | | Top Reviewer-Cited Strength | Ease of Use (96 all-time mentions) | — | ### How do the pricing models of Egencia by Amex GBT and Navan (Formerly TripActions) compare? Navan (Formerly TripActions) is rated higher for value, with a stronger Price/Cost satisfaction score than Egencia by Amex GBT. - **Egencia by Amex GBT:** In recent reviews, several buyers mention that pricing can be higher than booking directly, but appreciate the platform's policy compliance and reporting features. - **Navan (Formerly TripActions):** Reviewers highlight that Navan automates expense processing and consolidates travel and expenses, saving time and reducing manual work, though some note that prices are not always the lowest available. - **Switching reasons:** Recent reviewers cite the desire for integrated travel and expense management and improved automation as key reasons for choosing Navan over other platforms. ### What are the best alternatives to Egencia by Amex GBT and Navan (Formerly TripActions)? The top 3 alternatives to Egencia by Amex GBT and Navan (Formerly TripActions) are Rydoo, Perk (formerly TravelPerk), and Ramp. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) | 4.5/5 (923 reviews) | Enterprise | Pricing can be higher than direct booking | Ease of Use (96 all-time mentions) | | [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) | 4.7/5 (9,297 reviews) | Mid-Market | Prices not always the lowest available | Integrated travel and expense management | | [Rydoo](https://www.g2.com/products/rydoo/reviews) | 4.4/5 (743 reviews) | Mid-Market | — | — | | [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) | 4.6/5 (2,099 reviews) | Mid-Market | — | — | | [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) | 4.8/5 (2,495 reviews) | Small-Business | — | — | ### Which Travel Management features should I prioritize when comparing Egencia by Amex GBT and Navan (Formerly TripActions)? Buyers should prioritize ease of use, expense management, reporting capabilities, policy compliance, and customer support when comparing Egencia by Amex GBT and Navan (Formerly TripActions). - **Ease of Use:** Egencia by Amex GBT (96 all-time mentions), Navan (Formerly TripActions) (Ease of Use score: 9.5) - **Expense Management:** Egencia by Amex GBT (11 all-time mentions), Navan (Formerly TripActions) (Expense integration and automation highlighted in recent reviews) - **Reporting Capabilities:** Egencia by Amex GBT (14 all-time mentions), Navan (Formerly TripActions) (Reporting and analytics cited in recent reviews) - **Policy Compliance:** Egencia by Amex GBT (policy compliance controls cited in recent reviews), Navan (Formerly TripActions) (dynamic policy enforcement and compliance features noted in recent reviews) - **Customer Support:** Egencia by Amex GBT (55 all-time mentions), Navan (Formerly TripActions) (Quality of Support score: 9.3) ### What are the pros and cons of Egencia by Amex GBT vs Navan (Formerly TripActions)? Egencia by Amex GBT is most frequently praised for ease of use, while Navan (Formerly TripActions) is highlighted for integrated travel and expense management. - **Egencia by Amex GBT strengths:** Ease of Use (96 all-time mentions), Easy Booking (70), Convenience (58), Customer Support (55), Efficiency (34), Intuitive (30), Travel Management (29), Reporting Features (14), Expense Management (11) - **Egencia by Amex GBT trade-offs:** Poor Customer Support (29 all-time mentions), Booking Issues (25), Booking Confusion (20), Limited Options (17), Cancellation Issues (10) - **Navan (Formerly TripActions) strengths:** Integrated travel and expense management, user-friendly interface, automation of expense processing, and strong reporting and analytics cited in recent reviews - **Navan (Formerly TripActions) trade-offs:** Some reviewers note higher prices compared to direct booking, occasional technical issues, and setup complexity for large or global organizations ### Is Egencia by Amex GBT or Navan (Formerly TripActions) better for small businesses? Navan (Formerly TripActions) is a stronger fit for small businesses, with a larger share of mid-market and small-business reviewers and positive sentiment on ease of use and automation. - **Egencia by Amex GBT:** Largest segment is Enterprise; reviewers highlight ease of use and policy compliance, but less focus on small-business needs. - **Navan (Formerly TripActions):** Largest segment is Mid-Market; reviewers from small and mid-sized businesses praise its user-friendly interface, automation, and integrated expense management. ### Which Travel Management platform has better integrations? Navan (Formerly TripActions) and Egencia by Amex GBT are at parity for integrations, with each platform supporting key third-party tools cited in recent reviews. - **Egencia by Amex GBT:** Integrates with Expensify, mentioned in recent reviews. - **Navan (Formerly TripActions):** Integrates with QuickBooks Online, mentioned in recent reviews. ### How do Egencia by Amex GBT and Navan (Formerly TripActions) compare on customer support? Navan (Formerly TripActions) leads Egencia by Amex GBT in Quality of Support by 0.4 points (9.3 vs 8.9), a material difference. - **Egencia by Amex GBT:** Reviewers frequently mention helpful and courteous support (55 all-time mentions), but also cite slow or inconsistent experiences (29 all-time mentions for poor support). - **Navan (Formerly TripActions):** Recent reviews highlight responsive customer support, helpful chat agents, and ongoing improvements to support resources. ### Which is easier to implement, Egencia by Amex GBT or Navan (Formerly TripActions)? Navan (Formerly TripActions) has a slight advantage in Ease of Setup, scoring 9.3 versus Egencia by Amex GBT's 9.0, which is below the materiality threshold and indicates near parity. - **Egencia by Amex GBT:** Reviewers describe setup as very easy and straightforward, with many citing a smooth onboarding process and clear instructions. - **Navan (Formerly TripActions):** Reviewers note easy onboarding and quick adoption, though some mention setup complexity for global organizations or multi-entity structures. ### Which product has better Expenses? Navan (Formerly TripActions) is favored for Expenses, with reviewers highlighting its integrated travel and expense management and automation features. - **Egencia by Amex GBT:** Expense Management cited in 11 all-time reviews; reviewers mention integration with Expensify and helpful reporting, but less emphasis on automation. - **Navan (Formerly TripActions):** Reviewers consistently highlight integrated expense management, automation of expense processing, and streamlined reimbursement workflows as key strengths.