# Egencia by Amex GBT vs Navan (Formerly TripActions) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Navan (Formerly TripActions) excels in user-friendliness, with many users highlighting its intuitive interface that requires little to no instruction. This ease of use is a significant advantage for teams looking to streamline their travel and expense processes.
- **Users say** that Egencia by Amex GBT offers a solid travel management experience, particularly praising its website format and the ability to access negotiated agreements in one central location. This feature is especially beneficial for travel managers who need quick access to important information.
- **Reviewers mention** that Navan's self-service options, including a self-scan feature for expense receipts, greatly enhance the booking experience. This functionality allows users to manage their expenses more efficiently, which is a key consideration for businesses focused on cost management.
- **According to verified reviews** , Egencia by Amex GBT is recognized for its commitment to continuous improvement, with users appreciating the addition of new tools that enhance the travel management experience. This proactive approach can be a deciding factor for organizations that value ongoing support and updates.
- **G2 reviewers highlight** that Navan's extensive market presence is reflected in its high volume of recent reviews, indicating a strong user base and satisfaction level. This can provide potential buyers with confidence in the product's reliability and support.
- **Users report** that while Egencia by Amex GBT has a solid offering, it may not match the advanced features and overall satisfaction levels seen in Navan, particularly in areas like expense automation and mobile functionality, where Navan consistently receives higher ratings.



---
## Frequently Asked Questions

### What is the difference between Egencia by Amex GBT vs Navan (Formerly TripActions)?

Navan (Formerly TripActions) stands out for higher reviewer satisfaction in overall rating, ease of setup, and quality of support, while Egencia by Amex GBT is most frequently praised for ease of use.

| | [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) | [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.5/5 (923 reviews) | 4.7/5 (9,297 reviews) |
| Largest Segment | Enterprise | Mid-Market |
| Ease of Setup score | 9.0 | 9.3 |
| Quality of Support score | 8.9 | 9.3 |
| Top Reviewer-Cited Strength | Ease of Use (96 all-time mentions) | — |



### How do the pricing models of Egencia by Amex GBT and Navan (Formerly TripActions) compare?

Navan (Formerly TripActions) is rated higher for value, with a stronger Price/Cost satisfaction score than Egencia by Amex GBT.

- **Egencia by Amex GBT:** In recent reviews, several buyers mention that pricing can be higher than booking directly, but appreciate the platform's policy compliance and reporting features.
- **Navan (Formerly TripActions):** Reviewers highlight that Navan automates expense processing and consolidates travel and expenses, saving time and reducing manual work, though some note that prices are not always the lowest available.
- **Switching reasons:** Recent reviewers cite the desire for integrated travel and expense management and improved automation as key reasons for choosing Navan over other platforms.



### What are the best alternatives to Egencia by Amex GBT and Navan (Formerly TripActions)?

The top 3 alternatives to Egencia by Amex GBT and Navan (Formerly TripActions) are Rydoo, Perk (formerly TravelPerk), and Ramp.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) | 4.5/5 (923 reviews) | Enterprise | Pricing can be higher than direct booking | Ease of Use (96 all-time mentions) |
| [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) | 4.7/5 (9,297 reviews) | Mid-Market | Prices not always the lowest available | Integrated travel and expense management |
| [Rydoo](https://www.g2.com/products/rydoo/reviews) | 4.4/5 (743 reviews) | Mid-Market | — | — |
| [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) | 4.6/5 (2,099 reviews) | Mid-Market | — | — |
| [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) | 4.8/5 (2,495 reviews) | Small-Business | — | — |



### Which Travel Management features should I prioritize when comparing Egencia by Amex GBT and Navan (Formerly TripActions)?

Buyers should prioritize ease of use, expense management, reporting capabilities, policy compliance, and customer support when comparing Egencia by Amex GBT and Navan (Formerly TripActions).

- **Ease of Use:** Egencia by Amex GBT (96 all-time mentions), Navan (Formerly TripActions) (Ease of Use score: 9.5)
- **Expense Management:** Egencia by Amex GBT (11 all-time mentions), Navan (Formerly TripActions) (Expense integration and automation highlighted in recent reviews)
- **Reporting Capabilities:** Egencia by Amex GBT (14 all-time mentions), Navan (Formerly TripActions) (Reporting and analytics cited in recent reviews)
- **Policy Compliance:** Egencia by Amex GBT (policy compliance controls cited in recent reviews), Navan (Formerly TripActions) (dynamic policy enforcement and compliance features noted in recent reviews)
- **Customer Support:** Egencia by Amex GBT (55 all-time mentions), Navan (Formerly TripActions) (Quality of Support score: 9.3)



### What are the pros and cons of Egencia by Amex GBT vs Navan (Formerly TripActions)?

Egencia by Amex GBT is most frequently praised for ease of use, while Navan (Formerly TripActions) is highlighted for integrated travel and expense management.

- **Egencia by Amex GBT strengths:** Ease of Use (96 all-time mentions), Easy Booking (70), Convenience (58), Customer Support (55), Efficiency (34), Intuitive (30), Travel Management (29), Reporting Features (14), Expense Management (11)
- **Egencia by Amex GBT trade-offs:** Poor Customer Support (29 all-time mentions), Booking Issues (25), Booking Confusion (20), Limited Options (17), Cancellation Issues (10)
- **Navan (Formerly TripActions) strengths:** Integrated travel and expense management, user-friendly interface, automation of expense processing, and strong reporting and analytics cited in recent reviews
- **Navan (Formerly TripActions) trade-offs:** Some reviewers note higher prices compared to direct booking, occasional technical issues, and setup complexity for large or global organizations



### Is Egencia by Amex GBT or Navan (Formerly TripActions) better for small businesses?

Navan (Formerly TripActions) is a stronger fit for small businesses, with a larger share of mid-market and small-business reviewers and positive sentiment on ease of use and automation.

- **Egencia by Amex GBT:** Largest segment is Enterprise; reviewers highlight ease of use and policy compliance, but less focus on small-business needs.
- **Navan (Formerly TripActions):** Largest segment is Mid-Market; reviewers from small and mid-sized businesses praise its user-friendly interface, automation, and integrated expense management.



### Which Travel Management platform has better integrations?

Navan (Formerly TripActions) and Egencia by Amex GBT are at parity for integrations, with each platform supporting key third-party tools cited in recent reviews.

- **Egencia by Amex GBT:** Integrates with Expensify, mentioned in recent reviews.
- **Navan (Formerly TripActions):** Integrates with QuickBooks Online, mentioned in recent reviews.



### How do Egencia by Amex GBT and Navan (Formerly TripActions) compare on customer support?

Navan (Formerly TripActions) leads Egencia by Amex GBT in Quality of Support by 0.4 points (9.3 vs 8.9), a material difference.

- **Egencia by Amex GBT:** Reviewers frequently mention helpful and courteous support (55 all-time mentions), but also cite slow or inconsistent experiences (29 all-time mentions for poor support).
- **Navan (Formerly TripActions):** Recent reviews highlight responsive customer support, helpful chat agents, and ongoing improvements to support resources.



### Which is easier to implement, Egencia by Amex GBT or Navan (Formerly TripActions)?

Navan (Formerly TripActions) has a slight advantage in Ease of Setup, scoring 9.3 versus Egencia by Amex GBT's 9.0, which is below the materiality threshold and indicates near parity.

- **Egencia by Amex GBT:** Reviewers describe setup as very easy and straightforward, with many citing a smooth onboarding process and clear instructions.
- **Navan (Formerly TripActions):** Reviewers note easy onboarding and quick adoption, though some mention setup complexity for global organizations or multi-entity structures.



### Which product has better Expenses?

Navan (Formerly TripActions) is favored for Expenses, with reviewers highlighting its integrated travel and expense management and automation features.

- **Egencia by Amex GBT:** Expense Management cited in 11 all-time reviews; reviewers mention integration with Expensify and helpful reporting, but less emphasis on automation.
- **Navan (Formerly TripActions):** Reviewers consistently highlight integrated expense management, automation of expense processing, and streamlined reimbursement workflows as key strengths.



| | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 924 | 9,297 | 
| **Largest Market Segment** | Enterprise (48.4% of reviews) | Mid-Market (60.8% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Egencia by Amex GBT

Pros:
- Ease of Use (96 reviews)
- Easy Booking (70 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Booking Issues (25 reviews)

### Navan (Formerly TripActions)

Pros:
- Ease of Use (1588 reviews)
- Easy Booking (683 reviews)

Cons:
- Booking Confusion (195 reviews)
- Limited Options (195 reviews)

---
## Ratings Comparison
| Rating | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
  | **Meets Requirements** | 9.1 (697 reviews) | 9.4 (7461 reviews) | 
  | **Ease of Use** | 9.1 (707 reviews) | 9.5 (7551 reviews) | 
  | **Ease of Setup** | 9.1 (350 reviews) | 9.3 (1681 reviews) | 
  | **Ease of Admin** | 8.8 (248 reviews) | 9.0 (567 reviews) | 
  | **Quality of Support** | 8.9 (622 reviews) | 9.3 (6135 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (253 reviews) | 9.1 (575 reviews) | 
  | **Product Direction (% positive)** | 8.0 (646 reviews) | 8.9 (7060 reviews) | 

---
## Pricing

### Egencia by Amex GBT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Navan (Formerly TripActions)

#### Entry-Level Pricing

Plan: Navan Enterprise

Price: Contact Us

Description: For large-scale organizations

Key Features:
- The full suite of Navan Travel
- The full suite of Navan Expense
- Unlimited travelers and expensing users

[Browse all 2 editions](https://www.g2.com/products/navan-formerly-tripactions/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.7/10 | 449 |
| **Navan (Formerly TripActions)** | 9.2/10 | 5678 |

#### Expense Reports

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (44 reviews) | 9.4 (1919 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.6 (47 reviews) | 9.4 (2005 reviews) ✓ Verified | 
| **Smart Categorization** | 8.8 (45 reviews) | 9.1 (1823 reviews) ✓ Verified | 
| **Digital Receipt Management** | 8.7 (44 reviews) | 9.5 (2088 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.4 (33 reviews) | 9.6 (2062 reviews) ✓ Verified | 
| **Currency Conversions** | 8.5 (28 reviews) | 9.1 (1330 reviews) ✓ Verified | 
| **Corporate Card** | 8.7 (45 reviews) | 9.4 (1815 reviews) ✓ Verified | 
| **Credit Card Management** | Not enough data | Not enough data | 

#### Agentic AI - Expense Management

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (68 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (68 reviews) | 

#### Travel Management

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | 9.5 (4863 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 9.4 (4543 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 9.5 (4647 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 8.9 (3078 reviews) ✓ Verified | 
| **Online Booking** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Travel Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Client Invoicing

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (34 reviews) | 9.0 (917 reviews) | 
| **Electronic Payments** | 8.4 (36 reviews) | 9.3 (1016 reviews) | 
| **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | 9.0 (1136 reviews) ✓ Verified | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 

#### Generative AI - Expense Management

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Automated Receipt Matching** | Not enough data | Not enough data | 
| **Mobile Receipt Upload** | Not enough data | Not enough data | 
| **Billable & Non-Billable Hours** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Mobile

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Receipt Capture** | 8.5 (34 reviews) | 9.5 (2003 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.3 (27 reviews) | 9.2 (1334 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | 9.4 (1893 reviews) ✓ Verified | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 

#### Platform

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Embedded AI / Machine Learning** | 8.4 (30 reviews) | 8.9 (1167 reviews) ✓ Verified | 
| **Complex Approval Workflow** | 9.0 (30 reviews) | 8.9 (1194 reviews) ✓ Verified | 
| **Generative AI** | Not enough data | Not enough data | 

#### Administration

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **PCI Regulation Compliant** | 9.0 (25 reviews) | 9.0 (1029 reviews) ✓ Verified | 

#### Administration

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Business Tool Integration** | 8.9 (28 reviews) | 9.1 (1223 reviews) ✓ Verified | 
| **Workflow** | 8.8 (30 reviews) | 9.2 (1384 reviews) ✓ Verified | 
| **Automated Reminders** | 8.9 (40 reviews) | 9.2 (1564 reviews) ✓ Verified | 
| **Policy Compliance Management** | 8.8 (37 reviews) | 9.2 (1372 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (37 reviews) | 9.2 (1363 reviews) ✓ Verified | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Reporting** | 8.3 (36 reviews) | 9.2 (1267 reviews) ✓ Verified | 
| **APIs / Integration** | 7.8 (25 reviews) | 9.0 (1043 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (29 reviews) | 9.1 (1066 reviews) | 
| **Performance and Reliability** | 8.8 (43 reviews) | 9.4 (1693 reviews) ✓ Verified | 
| **Mobile User Support** | 8.7 (38 reviews) | 9.4 (1643 reviews) ✓ Verified | 
| **Offline** | 8.3 (27 reviews) | Feature Not Available | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Payroll Integration** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 

### Mileage Tracking

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **Navan (Formerly TripActions)** | 8.8/10 | 72 |

#### Setup

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Vehicles** | Not enough data | 8.4 (55 reviews) | 
| **Employees** | Not enough data | 8.5 (57 reviews) | 
| **Travel Types** | Not enough data | 9.1 (59 reviews) | 
| **Locations** | Not enough data | 8.9 (56 reviews) | 

#### Tracking

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Mileage** | Not enough data | 9.2 (58 reviews) | 
| **Logs** | Not enough data | 8.8 (52 reviews) | 
| **Automation** | Not enough data | 8.7 (53 reviews) | 

#### Reimbursement

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Reimbursement** | Not enough data | 9.2 (59 reviews) | 
| **Expenses** | Not enough data | 9.2 (55 reviews) | 
| **Workflows** | Not enough data | 8.7 (54 reviews) | 

#### Platform - Mileage Tracking

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (52 reviews) | 
| **Customer Support** | Not enough data | 8.8 (51 reviews) | 

#### Agentic AI - Mileage Tracking

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 8.9 (18 reviews) | 
| **Data Classification** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Mileage Tracking** | Not enough data | Not enough data | 
| **Direct Deposit** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Corporate Card** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Spend Analysis** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Vehicle Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Policy Creation** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Fuel Tracking** | Not enough data | Not enough data | 
| **Itinerary Creation** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Cloud Backup** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.1/10 | 18 |
| **Navan (Formerly TripActions)** | 9.2/10 | 691 |

#### Setup

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Data** | 8.3 (16 reviews) | Feature Not Available | 
| **Approvals** | 8.6 (16 reviews) | 9.3 (535 reviews) | 
| **Alignment** | 8.2 (16 reviews) | 9.3 (452 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Performance

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **KPIs** | 7.7 (15 reviews) | 9.1 (247 reviews) | 
| **Benchmarks** | 7.6 (16 reviews) | 9.0 (245 reviews) | 
| **Forecasting** | 7.6 (14 reviews) | 9.0 (239 reviews) | 
| **Savings** | 8.2 (15 reviews) | 9.0 (392 reviews) | 

#### Payment Cards

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **One-time Virtual** | 8.8 (13 reviews) | 9.3 (404 reviews) | 
| **Recurring Virtual** | 8.7 (13 reviews) | 9.1 (376 reviews) | 
| **Physical** | 7.8 (12 reviews) | 9.3 (418 reviews) | 

#### Reporting

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Real-Time Monitoring** | 8.8 (14 reviews) | 9.3 (428 reviews) | 
| **Multiple Views** | 8.7 (14 reviews) | 9.2 (381 reviews) | 
| **Data Import/Export** | 9.0 (14 reviews) | 9.1 (368 reviews) | 
| **Budgets** | 9.0 (13 reviews) | 9.2 (373 reviews) | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Payments

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Vendor** | 7.8 (12 reviews) | Feature Not Available | 
| **Recurring** | 8.3 (12 reviews) | 9.2 (351 reviews) | 
| **Employee Reimbursements** | 8.7 (13 reviews) | 9.5 (539 reviews) | 
| **ACH** | 6.3 (12 reviews) | 9.2 (378 reviews) | 
| **Reimbursement Management** | Not enough data | Not enough data | 

#### Fraud & Risk Management

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Notifications** | 7.6 (13 reviews) | 9.4 (451 reviews) | 
| **Unique Cards** | 7.8 (12 reviews) | 9.2 (393 reviews) | 
| **Controls** | 7.6 (12 reviews) | 9.3 (389 reviews) | 
| **Budget Control** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Prepaid Cards** | Not enough data | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Proactive Assistance** | 7.3 (5 reviews) | 8.6 (21 reviews) | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Spend Analysis** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Approval Workflow** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Requisition Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.3/10 | 569 |
| **Navan (Formerly TripActions)** | 8.9/10 | 6077 |

#### Expense Reporting

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Expense Automation** | 8.5 (217 reviews) ✓ Verified | 9.2 (2362 reviews) ✓ Verified | 
| **Integration** | 8.5 (227 reviews) ✓ Verified | 9.0 (2030 reviews) ✓ Verified | 
| **Compliance** | 9.0 (280 reviews) ✓ Verified | 9.2 (2123 reviews) ✓ Verified | 
| **Mobile Functionality** | 8.8 (271 reviews) ✓ Verified | 9.3 (2668 reviews) ✓ Verified | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Travel Management

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | 9.5 (4863 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 9.4 (4543 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 9.5 (4647 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 8.9 (3078 reviews) ✓ Verified | 
| **Online Booking** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Travel Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Approval 

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Rules** | 9.0 (318 reviews) ✓ Verified | 9.2 (2516 reviews) ✓ Verified | 
| **Workflows** | 8.9 (285 reviews) ✓ Verified | 9.2 (2244 reviews) ✓ Verified | 
| **Submit** | Feature Not Available | 9.4 (2599 reviews) ✓ Verified | 

#### AI - Travel Management

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Personalization** | 7.1 (69 reviews) | 8.1 (546 reviews) | 
| **Predictive Analytics** | 7.3 (72 reviews) | 8.0 (538 reviews) | 
| **Cost Savings** | 8.0 (74 reviews) | 8.1 (543 reviews) | 
| **Efficiency** | 8.2 (74 reviews) | 8.3 (544 reviews) | 
| **Real-Time Assistance** | 7.5 (76 reviews) | 8.3 (558 reviews) | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Travel Management

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (25 reviews) | 7.9 (161 reviews) | 
| **Proactive Assistance** | 7.4 (25 reviews) | 7.9 (162 reviews) | 

#### Employee Risk Management

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | 9.7 (6 reviews) | 9.4 (19 reviews) | 
| **Traveler Tracking** | Not enough data | 9.4 (14 reviews) | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Real-time Alerts** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Budget Control** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Spend Analysis** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Employee Self Service** | Not enough data | Not enough data | 

### Payment Card Issuance

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **Navan (Formerly TripActions)** | 8.9/10 | 8 |

#### Card Management

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Card Types** | Not enough data | 9.7 (5 reviews) | 
| **Card Controls** | Not enough data | 9.7 (6 reviews) | 
| **Card Personalization** | Not enough data | 9.7 (5 reviews) | 
| **Configuration** | Not enough data | 9.0 (5 reviews) | 
| **Fulfillment** | Not enough data | Not enough data | 
| **Replacement** | Not enough data | 8.3 (6 reviews) | 

#### Controls

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Tokenization** | Not enough data | Not enough data | 
| **Security** | Not enough data | 7.7 (5 reviews) | 
| **Card Networks** | Not enough data | Not enough data | 
| **Integration** | Not enough data | 8.7 (5 reviews) | 
| **Testing** | Not enough data | 8.7 (5 reviews) | 
| **APIs** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **Navan (Formerly TripActions)** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management), [Spend Management Software](https://www.g2.com/categories/spend-management)


**Unique to Navan (Formerly TripActions) (2):** [Payment Card Issuance Software](https://www.g2.com/categories/payment-card-issuance), [Mileage Tracking Software](https://www.g2.com/categories/mileage-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Egencia by Amex GBT | Navan (Formerly TripActions) | 
|---|---|---|
| **Small-Business** | 13.6% | 8.2% | 
| **Mid-Market** | 38.0% | 60.8% | 
| **Enterprise** | 48.4% | 30.9% | 

### By Industry

#### Egencia by Amex GBT

- **Information Technology and Services:** 8.3%
- **Computer Software:** 8.2%
- **Construction:** 4.2%
- **Hospital & Health Care:** 4.1%
- **Financial Services:** 3.9%
- **Automotive:** 3.2%
- **Internet:** 2.9%
- **Retail:** 2.9%
- **Non-Profit Organization Management:** 2.4%
- **Higher Education:** 2.4%
- **Other:** 57.5%

#### Navan (Formerly TripActions)

- **Computer Software:** 23.1%
- **Information Technology and Services:** 16.7%
- **Marketing and Advertising:** 4.9%
- **Financial Services:** 4.6%
- **Hospital & Health Care:** 2.6%
- **Transportation/Trucking/Railroad:** 2.1%
- **Automotive:** 2.0%
- **Internet:** 2.0%
- **Computer & Network Security:** 1.8%
- **Health, Wellness and Fitness:** 1.7%
- **Other:** 38.4%

---
## Alternatives

### Alternatives to Egencia by Amex GBT

- [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2127 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7184 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (381 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2465 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2516 reviews)
- [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5670 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1636 reviews)

### Alternatives to Navan (Formerly TripActions)

- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2516 reviews)
- [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2127 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1636 reviews)
- [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1574 reviews)
- [Pleo](https://www.g2.com/products/pleo/reviews) — 4.7/5 stars (1435 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7184 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5670 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2465 reviews)
- [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) — 4.5/5 stars (2238 reviews)

---
## Top Discussions

### Egencia by Amex GBT

- Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments
  > **Top comment:** "depends on your volume and negotiations.  I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated."
- Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments
  > **Top comment:** "Chicago"
- Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments
  > **Top comment:** "I don’t believe they are related. They are two different travel sites. "
- Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment
  > **Top comment:** "Business Travel Management tool"
- Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment
  > **Top comment:** "Open and hinest information sharing"

### Navan (Formerly TripActions)

- Title: [In what ways has Navan transformed corporate travel and expense management for modern businesses?](https://www.g2.com/discussions/in-what-ways-has-navan-transformed-corporate-travel-and-expense-management-for-modern-businesses) — 4 comments
  > **Top comment:** "Gamechanger. With places I've worked in the past, I had to collect receipts, scan them, upload them, categorize them, and then wait to get reimbursed or for..."
- Title: [Can we use Trip action to track mobility?](https://www.g2.com/discussions/15669-can-we-use-trip-action-to-track-mobility) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Jayshree,  TripActions provides corporate travel and finance managers with robust reporting and analytics for those traveling within the organization.  I..."
- Title: [I book international travel by hosting fitness retreats.](https://www.g2.com/discussions/i-book-international-travel-by-hosting-fitness-retreats) — 3 comments, 1 upvote
  > **Top comment:** "Now without thinking much, book the flight ticket to China. It is an amalgamation of culture, technology, and tradition. Travelers all over the world every..."
- Title: [Is there a way for my receipts to get automatically loaded to my TripActions account?](https://www.g2.com/discussions/24818-is-there-a-way-for-my-receipts-to-get-automatically-loaded-to-my-tripactions-account) — 2 comments, 1 upvote
  > **Top comment:** "yes. If you have the application in your phone, you may "scan" the receipt and it will be loaded automatically. The smart app may classify it and you may..."
- Title: [How could i transfer my amazon points to friends or relatives](https://www.g2.com/discussions/15485-how-could-i-transfer-my-amazon-points-to-friends-or-relatives) — 2 comments, 1 upvote
  > **Top comment:** "You're sent a code from Amazon to upload as a gift card.  Instead of you uploading it to your account, I think you can just email it to your friend/family..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-navan-formerly-tripactions)