--- title: Sightview Optometry Reviews meta\_title: 'Sightview Optometry Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Sightview Optometry works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- # Sightview Optometry Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sightview Optometry but has limited features. Are you part of the Sightview Optometry team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! My Vision Express offers a robust practice management software, a smart and efficient electronic health records (EHR) solution, a single-screen point-of-sale (POS), integrated insurance billing features, inventory management tools, appointment scheduling, patient recalls, reporting and more in one comprehensive software solution made for optometrists. * * * Seller [Sightview](https://www.g2.com/sellers/sightview) Discussions [Sightview Optometry Community](https://www.g2.com/products/sightview-optometry/discuss) Languages Supported English Overview by Michelle Stone, CSM (Marketing, Communications, and New Media Professional) Show More ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(729) ](https://www.g2.com/products/carepatron/reviews) [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(939) ](https://www.g2.com/products/epic/reviews) [ View All Alternatives ](https://www.g2.com/products/sightview-optometry/competitors/alternatives) ## User Insights Average based on 14 real user reviews. [Log in to unlock pricing and user insights](/login) ![Bruce B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruce B.") BB Bruce B. DR Small-Business (50 or fewer emp.) 7/16/2021 "unable to get support" 2/5 What do you like best about Sightview Optometry? the program works pretty good when it works Review collected by and hosted on G2.com. What do you dislike about Sightview Optometry? We never get support, have been calling and emailing for the last two weeks and have not had any help Review collected by and hosted on G2.com. What problems is Sightview Optometry solving and how is that benefiting you? We can bill ahc, etc , can't email, can't do recalls, can see patient charts Review collected by and hosted on G2.com. Show More 7/16/2022 Validated ReviewerSource: Organic ![Benjamin I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin I.") BI Benjamin I. Optometrist and Owner Small-Business (50 or fewer emp.) 6/1/2020 "The service was awful and almost ruined my practice" 0.5/5 What do you like best about Sightview Optometry? not much little functionality ransomwear attack which took 6 months to fix and still isn't even fixed Review collected by and hosted on G2.com. What do you dislike about Sightview Optometry? Customer service. Cost. Functionality, ease of use. creating service tickets. Not being able to use MVE for 6 working days due to ransomer without any apology or monetary credit. Been a customer for 5 years, but no longer. Review collected by and hosted on G2.com. What problems is Sightview Optometry solving and how is that benefiting you? Everything. Needs a complete rebuild. Not compatible with canadian insurances. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Megan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan R.") MR Megan R. Optician Apparel & Fashion Small-Business (50 or fewer emp.) 11/12/2018 "Good program but could use a couple tweaks" 3.5/5 What do you like best about Sightview Optometry? I like how easy it is to start an order for glasses and to look up something in inventory. I also like how you can create a status option that says "price quote" when quoting a pair of glasses for a patient. You can make it so that quote doesn't count towards their account balance since they have not decided on the order yet. Review collected by and hosted on G2.com. What do you dislike about Sightview Optometry? I would like the inventory to be better categorized. I wish there were options to have a frame listed in the inventory and when you click on it, it shows you the other sizes or colors you have in that frame, instead of having to have them listed as separate frames all together. Review collected by and hosted on G2.com. Recommendations to others considering Sightview Optometry: This program is pretty good and their customer service and willingness to help and solve your problems is amazing. There are a few things here and there that I would change but overall it is a good program. You just have to see if it is the right program for your business. Review collected by and hosted on G2.com. What problems is Sightview Optometry solving and how is that benefiting you? You can send messages back and forth to employees and can write alerts on patients profiles. This helps all of the employees communicate with each other when we aren't all here at the same time. The patient alerts are also helpful since it is hard to remember tons of little things about every person. This allows us to put an alert in their profile, which pops up once the patient is clicked on, and anything we need to know can be seen there. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vanessa Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanessa Z.") VZ Vanessa Z. Medical Receptionist Medical Practice Small-Business (50 or fewer emp.) 10/31/2018 "Good software overall" 4/5 What do you like best about Sightview Optometry? I appreciate how easy and quick it is to form recall patients, and setting up an appointment is fast if the patient is already existing in the system. Printing is rarely needed now at my office since files can be saved an uploaded directly to a patients chart. Review collected by and hosted on G2.com. What do you dislike about Sightview Optometry? I don't really dislike many aspects of the software, however it crashes easily, and you can't have too many tabs open at once which isn't the best in a busy doctors office. Review collected by and hosted on G2.com. Recommendations to others considering Sightview Optometry: I highly recommend it, as long as you stay aware of how many tabs you keep open while you are using the software, you should be okay since that seems to be what triggers crashes in the system. Review collected by and hosted on G2.com. What problems is Sightview Optometry solving and how is that benefiting you? It takes away the need for paper charts at work, it makes work a lot easier and it helps me be more productive. Using my vision express essentially takes out an extra step of everything I need to do. For example, it has nearly eliminated all printing from my office as we are just able to download things such as insurance authorizations and save them directly as a PDF in my vision express. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production") UM Verified User in Media Production Mid-Market (51-1000 emp.) 9/22/2018 "My experience wit MVE" 4/5 What do you like best about Sightview Optometry? I like that I am able to access customer orders and inventory in the same database. I also like you can create family profiles and store insurance information within the system. It's an all in one database. In addition, I am able to keep a wide range of patient information in one place which keeps me from having to look to too many sources throughout the day. Review collected by and hosted on G2.com. What do you dislike about Sightview Optometry? These isn't much that I dislike within this system. I have been using for it a long time and have not had too many obstacles when using it. Review collected by and hosted on G2.com. What problems is Sightview Optometry solving and how is that benefiting you? My Vision express is allowing me to maintain organization in an otherwise hectic schedule. I am able to keep a wide range of patient information in one place which keeps me from having to look to too many sources throughout the day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 1/23/2019 "Not very great." 3.5/5 What do you like best about Sightview Optometry? Probably just the colors and the way it would load. Review collected by and hosted on G2.com. What do you dislike about Sightview Optometry? It is slow and takes a lot of work to shut it down if it freezes which happened often. Review collected by and hosted on G2.com. Recommendations to others considering Sightview Optometry: I have not really used it as much as I would have liked but when it was not messing up, it was an okay software. Review collected by and hosted on G2.com. What problems is Sightview Optometry solving and how is that benefiting you? There were none other than the slow program and that it would freeze. Hope they have some kind of update to help these things come to an end. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 3/9/2019 "Could be better" 3.5/5 What do you like best about Sightview Optometry? I liked that you could link patients to directly email them Review collected by and hosted on G2.com. What do you dislike about Sightview Optometry? I didn't care for the how to access orders and put an order in. Accessing prescriptions was also difficult Review collected by and hosted on G2.com. What problems is Sightview Optometry solving and how is that benefiting you? Putting in patient orders. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Fadi I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fadi I.") FI Fadi I. Ophthalmic Technician Small-Business (50 or fewer emp.) 9/26/2018 "Good experience " 4/5 What do you like best about Sightview Optometry? I like the fact that you can transfer the lensometer and autotrfractometer on it plus you can do recalls from MVE itself Review collected by and hosted on G2.com. What do you dislike about Sightview Optometry? A lot of buttons to click plus you pay US dollars not CAD Also you cannot verify if the health card is eligable or due for an eye exam so you have to check this manully Review collected by and hosted on G2.com. What problems is Sightview Optometry solving and how is that benefiting you? Enhances the practice Review collected by and hosted on G2.com. Show More 9/27/2018 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") CC Verified User in Consumer Services Small-Business (50 or fewer emp.) 11/2/2018 "Easy teamwork organization and customer efficiency " 4.5/5 What do you like best about Sightview Optometry? It is very useful to maintain work related easily access and at the same time stay I contact with clients. Review collected by and hosted on G2.com. What do you dislike about Sightview Optometry? There are a lot of windows and for some persons who are not familiar this can be confusing. Review collected by and hosted on G2.com. What problems is Sightview Optometry solving and how is that benefiting you? It allowed instant access to client records that can be discuss or emailed to them in a matter of seconds. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 10/31/2018 "Absolutely Love My Vision Express" 5/5 What do you like best about Sightview Optometry? My Vision Express is very helpful, easy to use, and organized. Review collected by and hosted on G2.com. What do you dislike about Sightview Optometry? My Vision Express can be slow at times, and crashes. Review collected by and hosted on G2.com. Recommendations to others considering Sightview Optometry: it is a great software, MUST use it Review collected by and hosted on G2.com. What problems is Sightview Optometry solving and how is that benefiting you? We use My Vision Express to keep all the medical records organized and on file. It help keeps the patient's and insurance's payments' in check and organized. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Sightview Optometry? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sightview Optometry ](https://www.g2.com/products/sightview-optometry/discussions/new) GU Guest User What is My Vision Express used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-my-vision-express-used-for) [ View all Discussions ](https://www.g2.com/products/sightview-optometry/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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