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Sightview Optometry

By Sightview

3.3 out of 5 stars

How would you rate your experience with Sightview Optometry?

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Sightview Optometry Reviews & Product Details

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Sightview Optometry Reviews (14)

Reviews

Sightview Optometry Reviews (14)

3.3
14 reviews

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Bruce B.
BB
DR
Small-Business (50 or fewer emp.)
"unable to get support"
What do you like best about Sightview Optometry?

the program works pretty good when it works Review collected by and hosted on G2.com.

What do you dislike about Sightview Optometry?

We never get support, have been calling and emailing for the last two weeks and have not had any help Review collected by and hosted on G2.com.

Benjamin I.
BI
Optometrist and Owner
Small-Business (50 or fewer emp.)
"The service was awful and almost ruined my practice"
What do you like best about Sightview Optometry?

not much

little functionality

ransomwear attack which took 6 months to fix and still isn't even fixed Review collected by and hosted on G2.com.

What do you dislike about Sightview Optometry?

Customer service. Cost. Functionality, ease of use. creating service tickets.

Not being able to use MVE for 6 working days due to ransomer without any apology or monetary credit.

Been a customer for 5 years, but no longer. Review collected by and hosted on G2.com.

Megan R.
MR
Optician
Apparel & Fashion
Small-Business (50 or fewer emp.)
"Good program but could use a couple tweaks"
What do you like best about Sightview Optometry?

I like how easy it is to start an order for glasses and to look up something in inventory. I also like how you can create a status option that says "price quote" when quoting a pair of glasses for a patient. You can make it so that quote doesn't count towards their account balance since they have not decided on the order yet. Review collected by and hosted on G2.com.

What do you dislike about Sightview Optometry?

I would like the inventory to be better categorized. I wish there were options to have a frame listed in the inventory and when you click on it, it shows you the other sizes or colors you have in that frame, instead of having to have them listed as separate frames all together. Review collected by and hosted on G2.com.

Vanessa Z.
VZ
Medical Receptionist
Medical Practice
Small-Business (50 or fewer emp.)
"Good software overall"
What do you like best about Sightview Optometry?

I appreciate how easy and quick it is to form recall patients, and setting up an appointment is fast if the patient is already existing in the system. Printing is rarely needed now at my office since files can be saved an uploaded directly to a patients chart. Review collected by and hosted on G2.com.

What do you dislike about Sightview Optometry?

I don't really dislike many aspects of the software, however it crashes easily, and you can't have too many tabs open at once which isn't the best in a busy doctors office. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Mid-Market (51-1000 emp.)
"My experience wit MVE"
What do you like best about Sightview Optometry?

I like that I am able to access customer orders and inventory in the same database. I also like you can create family profiles and store insurance information within the system. It's an all in one database. In addition, I am able to keep a wide range of patient information in one place which keeps me from having to look to too many sources throughout the day. Review collected by and hosted on G2.com.

What do you dislike about Sightview Optometry?

These isn't much that I dislike within this system. I have been using for it a long time and have not had too many obstacles when using it. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Not very great."
What do you like best about Sightview Optometry?

Probably just the colors and the way it would load. Review collected by and hosted on G2.com.

What do you dislike about Sightview Optometry?

It is slow and takes a lot of work to shut it down if it freezes which happened often. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"Could be better"
What do you like best about Sightview Optometry?

I liked that you could link patients to directly email them Review collected by and hosted on G2.com.

What do you dislike about Sightview Optometry?

I didn't care for the how to access orders and put an order in. Accessing prescriptions was also difficult Review collected by and hosted on G2.com.

Fadi I.
FI
Ophthalmic Technician
Small-Business (50 or fewer emp.)
"Good experience "
What do you like best about Sightview Optometry?

I like the fact that you can transfer the lensometer and autotrfractometer on it plus you can do recalls from MVE itself Review collected by and hosted on G2.com.

What do you dislike about Sightview Optometry?

A lot of buttons to click plus you pay US dollars not CAD

Also you cannot verify if the health card is eligable or due for an eye exam so you have to check this manully Review collected by and hosted on G2.com.

Verified User in Consumer Services
CC
Small-Business (50 or fewer emp.)
"Easy teamwork organization and customer efficiency "
What do you like best about Sightview Optometry?

It is very useful to maintain work related easily access and at the same time stay I contact with clients. Review collected by and hosted on G2.com.

What do you dislike about Sightview Optometry?

There are a lot of windows and for some persons who are not familiar this can be confusing. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"Absolutely Love My Vision Express"
What do you like best about Sightview Optometry?

My Vision Express is very helpful, easy to use, and organized. Review collected by and hosted on G2.com.

What do you dislike about Sightview Optometry?

My Vision Express can be slow at times, and crashes. Review collected by and hosted on G2.com.

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