
The feature I liked most was the ability to automate preventive maintenance to generate work orders Review collected by and hosted on G2.com.
One of the issues I disliked was that it did not have built in features for dealing with COVID - 19 such as hourly cleaning. However, their support staff was great and helped me find a workaround. In addition, they added my suggestion to their development team. Review collected by and hosted on G2.com.
It is easy to use and brings everything together from ordering parts to follow up work on work orders to spare parts to scheduling. Review collected by and hosted on G2.com.
Nothing so far! I have not found anything I dislike or can't do with MVP Plant. Review collected by and hosted on G2.com.
Chat for tech support is so helpful when I am trying to use a new function of the software and unable to find what I want in the user guide. Familiarity with our users is increasing so headaches are fewer and fewer. The barcoding and inventory modules can't be beaten by any other product I have seen. Review collected by and hosted on G2.com.
We are a 24/7 organization so sometimes we are looking for a part in inventory during the once a monthly system outage. Happened once or twice. We did a dump of our parts inventory increase this happens again. Review collected by and hosted on G2.com.
MVP Plant has taken what is a very complex task and made it very simple to use. By creating a filtering system that is customizable, you can find anything you want very quickly. Review collected by and hosted on G2.com.
As an end user, (non-admin), I would like to be able to "log-in" or "log-out" of a WO, which would then start and stop my time on that WO. This would give me the ability to do several WO's at the same time, "logging in" and "out" as I switch between the WO's. Action items within the Work Orders are limited and not configurable. Even with that I have not run into a downside to using MVP Plant. Review collected by and hosted on G2.com.
From the time we decided to upgrade our obsolete CMMS software it became clear early on that we would not have to look far. The helpfulness and knowledge of all the staff at CMMS data group made our choice an easy one. From the demo process of MVP plant, to the conversion of our data and ultimately the implementation of MVP plant our transition went smoothly and seamlessly without missing a beat. As we have progressed, we expanded tracking more of our spare parts inventory to include taking advantage of the built-in purchasing system which has made our whole maintenance department more efficient. Review collected by and hosted on G2.com.
It would be nice to be able to create a blank work order for an exsisting PM right from the work order without needing to creating a filter then generating it from the filter. Review collected by and hosted on G2.com.
My team really enjoys how user friendly this system is. I enjoy how easy it is to get help to my questions by using the chat icon. We have only begun to utilize part of the system and it has really changed the way me and my team communicate in a positive way. Review collected by and hosted on G2.com.
I have only had the system for about a month. One thing I am having a bit of a problem with is the file size I can attach has to be less than 3mb. Most of the manuals I try to attach are much larger than 3mb. I have to split most documents into 5 or 6 parts. Not a big deal but it would be nice to be able to upload slightly larger files. Review collected by and hosted on G2.com.
Very good instructor. Patrick was professional and knowledgeable.
Great to have a custom experience for our facility and needs. Review collected by and hosted on G2.com.
I wish we could have spread out the training to allow days in between each session. It would have been perfect if we could have trained, have a day to practice or add information to our system, had a training day, work on our MVP data, etc. Review collected by and hosted on G2.com.
I have implemented MVP Plant in 5 different companies I have worked for in the last 15 years. Currently I run my whole department, work orders, parts searches, Purchase Request approvals, parts searches from my iPad. This mobility allows me to easily access downtime info, parts status, and whatever else I need quickly and effectively. Review collected by and hosted on G2.com.
Nothing major. Sometimes I don't have all the fields I need in a report but I have found work arounds to get the correct data. Review collected by and hosted on G2.com.
The things that I like best is how smooth the website flows and everything is label without the constant screen overload. Also I like the responsiveness to questions when I do need help with something Review collected by and hosted on G2.com.
Sometimes the password recovery part of the website seems to be broken. Review collected by and hosted on G2.com.
Support! I had to start using this with a limited OJT (on job training) but there are way to many features to learn in a short time - HOWEVER, when you need to learn something about any given aspect of it the phone and/or email support is Stellar. Little to no waiting and they know what they are talking about. Review collected by and hosted on G2.com.
I cannot automatically download Grainger Keepstock orders or other vendor info directly into Purchase Requests without a hassle. I am still looking for an Excel template to get this done. Review collected by and hosted on G2.com.
The report are simple to set up and use. This gives my accounting team everything they need and let me add they are a particular bunch. Review collected by and hosted on G2.com.
The inability to see the related asset to the part in inventory. Having this ability unlike the MP2 we migrated from in not near as efficient. I am told that this feature was to be implemented back at the first of last year and have not seen it yet. Review collected by and hosted on G2.com.
Ease of use, responsiveness from the company regarding any changes or improvements to the program, the search feature is excellent. Everything is organized and relatively easy to figure out by self navigation. Review collected by and hosted on G2.com.
There is not much to dislike regarding it's use, the mobile app could be improved upon, especially when it comes to reading bar codes. It is difficult to get the tablets we have to read the bar codes easily and on the first attempt. This could be due to our own hardware but it may also be due to the program itself. We haven't attempted to prove it out as our techs prefer to use the desktop version.. Review collected by and hosted on G2.com.
Fantastic Speedy customer service and personable techs that have always been incredibly helpful and knowledgeable. Review collected by and hosted on G2.com.
that a user would be linked to departments and you can login as a department. Review collected by and hosted on G2.com.
Very user friendly program to use. People with minimal amount of computer knowledge have no problem working with this program. Review collected by and hosted on G2.com.
Not much, if there is something I can not find, or the program does not have it, I call customer support and they do everything in their power to make it happen. Review collected by and hosted on G2.com.
The system is very user friendly love the barcode side of it tracking of my inventory is a breeze. Review collected by and hosted on G2.com.
Nothing really maybe adding a spot where you can put a location in and see what is in the drawer? Review collected by and hosted on G2.com.
We like that we can add or remove items easily. We can make equipment inactive if needed and reactivate later if needed. We can run many reports based on our PM's and work orders. Review collected by and hosted on G2.com.
It is a little clunky training how to use the software and also when you need chatting can get cumbersome. Would rather have a tech support phone number to call and do screen share when I need it. Review collected by and hosted on G2.com.
It is incredibly easy to place work orders and follow through PMs. Adding attachments and tracking employee labor is nearly effortless. Review collected by and hosted on G2.com.
I wish the notification system (through e-mail) was more customizable. Review collected by and hosted on G2.com.
this program is incredibly easy to navigate through and everything can be linked together to make things even easier. Review collected by and hosted on G2.com.
there are no items to note that i dislike about the software. Review collected by and hosted on G2.com.
System is very easy for technicians to use. PM scheduling is very easy to set up. Modifications are a breeze. Review collected by and hosted on G2.com.
Some of the reporting can be a little quirky when downloading for use. Review collected by and hosted on G2.com.
The best thing about the MVP Plant software is the ease of use. It has been tailored well for desktop/laptop environment but even using it via mobile browser is so simple and easy. It does not require someone with a computer science degree to navigate or be effective and with the industry today a lot of the people that have been working the industrial maintenance field for years are not always comfortable with new software, MPV Plant take the apprehension out of the equation. Review collected by and hosted on G2.com.
The one thing I don't like currently is the inability to search for the user ID within the Work Orders page. It seems that everything else is able to be found with the exception of this; I don't imagine it couldn't be fixed though as the tech support for the software is world class. Review collected by and hosted on G2.com.
easy to operate and data entry is easy plus there on line Tex support is handy and even the past training video is great Review collected by and hosted on G2.com.
print smaller labels on a label sheet e-mail address box does not work all that well. Review collected by and hosted on G2.com.
I like the widgets and overall setup of Mvp plant it is one of the most streamlined cmms systems I have ever used Review collected by and hosted on G2.com.
Some the work order scheduling does reflect on the “scheduler” unless it’s accounted for in cost Review collected by and hosted on G2.com.