Transpond by Capsule Pricing Overview

I only heard about Transpond when I was setting up Capsule CRM, and had assumed I'd need to implement an integration with a third-party email marketing platform. But when I saw that there was a native integration with a marketing platform I had to give Transpond a try.

I found it really simple to use, with a UI that was free of fluff and fuss. I'm well used to integrating platforms with Zapier, Make etc and it is such a joy to have a native integration which makes sense. Updates to Capsule contacts automatically roll into Transpond. Transpond can use the tags created in Capsule. Capsule contacts can be grouped for a campaign in Transpond. Moving between the two platforms is completely intuitive.

Transpond automations are also really straightforward to set up (although you'll need to be on a paid plan if you want to use them), as are the forms (ditto). I use a Transpond form on my website as a contact form to bring people into Capsule, and that works really well, with a straight-forward double opt-in setup and verification email.

The starter paid plan is very reasonably priced at £8/month +VAT (paid monthly), although I ended up on the Growth package as I want unlimited automations and gated content.

Transpond also will send your transactional emails, which is handy.

I've not even begun to explore all the options with website tracking or social medial posting, but feel I'm getting my money's worth with the features I am using.

And best of all: genuinely helpful and prompt customer support. This might not sound huge... until you hit a snag, at which point it makes all the difference. I had a terrible experience with MailerLite customer support which would put me off ever using the platform or recommending it to others, so I do value good customer support when I find it. Review collected by and hosted on G2.com.

Transpond links webforms to groups, so when people submit a form they are added to a specific group (you can also copy people to groups using automations). In order to be a confirmed subscriber in the group they need to have replied to the verification email. If they choose to unsubscribe you can give them the option to choose which groups they want to unsubscribe from. It's taken me a minute to get my head fully into this model, which I find a little restrictive. Having said that, I've not had trouble setting things up that meet my business needs. Review collected by and hosted on G2.com.

I’ve found Capsule CRM to be incredibly easy to use, with a really clean and intuitive UI that makes navigation simple and efficient. It doesn’t feel overwhelming, even when managing multiple contacts and workflows.

Transpond has been a great tool for creating mailing campaigns. Setting up templates is very straightforward once you get the hang of it, and it allows you to build professional-looking campaigns quickly and confidently.

I would highly recommend Capsule and Transpond for their strong functionality, excellent support, and great value for money. They offer a lot of capability at a very competitive price point.

Overall, a really solid CRM and marketing solution that’s easy to use, well supported, and cost-effective Review collected by and hosted on G2.com.

The only challenge I experienced was initially figuring out how to connect Transpond and Capsule, when it came to linking data within forms. However, the customer service and support teams have been exceptional, clearly explaining what was needed and helped resolve the issues quickly and efficiently. Review collected by and hosted on G2.com.