ScaleGrid Reviews & Product Details

- I really appreciate ScaleGrid's exceptional ability to scale both vertically and horizontally without the need for a dedicated team of engineers to manage database hosting, which has significantly saved our company both time and money. - The premium customer support provided by ScaleGrid is outstanding; they have proactively notified us of potential issues and promptly addressed them, sometimes even faster than our automated alerts. This level of support is unmatched by competitors, who often offer slower responses at double the cost. - I also value the flexibility to choose from multiple providers and database ecosystems without incurring egress fees, as this adds major value to our operations. Review collected by and hosted on G2.com.

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We've been using ScaleGrid since the early days of our company, and it's been one of the most dependable parts of our infrastructure. Their Redis service stands out as the best option after extensive comparisons with AWS, GCP, DigitalOcean, and Redis.com. Not only does ScaleGrid offer superior performance and stability, but their pricing is significantly more competitive—often half or even a third of what other providers would charge for the same load.

One of the biggest advantages is the lack of connection limits and unlimited network, which allows us to scale freely as our usage grows. The Redis instances handle our workloads effortlessly, and we’ve never had to worry about performance bottlenecks or pricing surprises.

We've also used their MySQL hosting for a long time, and it’s been rock solid. It’s the kind of setup you forget about because it just works—unnoticeable downtime, no issues, and excellent reliability.

Customer support has been equally impressive. Whenever we’ve had questions or needed assistance, the ScaleGrid team has been responsive, helpful, and technically competent.

Highly recommend ScaleGrid to any startup or growing team looking for reliable, high-performance, and cost-effective managed database solutions. Review collected by and hosted on G2.com.

Nothing to complain. The only thing they can improve might be that their UI seems less modern, which make me question about their service at the beginning. After using their service, they have my full trus.t Review collected by and hosted on G2.com.

Very easy to use and to start. Also, the support is awesome. Review collected by and hosted on G2.com.

I don't have something i dislike for now. Review collected by and hosted on G2.com.

The ease of setting up a database and the fast support reply and resolution time. The account manager is also very helpful and thoughtful. Review collected by and hosted on G2.com.

Lack of certain features based on which data center you decide to host the database. Review collected by and hosted on G2.com.

We have been with ScaleGrid for a very long time , almost 8 years now and we have been through a lot of databases together. Majority of our databases are in MongoDb . ScaleGrid was our choice based on customer reviews available at that time. I remember having detailed discussions with ScaleGrid Co-Founder Darshan who would just jump on the call with us and would share his expert opinions and always prioritized our feedback. This was very reassuring for us as they have been customer focussed from the beginning. We had a unique set of requirements where the cluster was spread across multi cloud and multi region but it was managed very carefully by the ScaleGrid team and designed well also. This solution is still not available by many of the cloud providers or even SaaS providers to this day. To summarize our experience with ScaleGrid , its simply one of the best managed service providers we have dealt with who take customers so seriously. Review collected by and hosted on G2.com.

I dont see any down side except some lack of features in the console but if you are an API based user then all of the functionalities are ready available via API . Review collected by and hosted on G2.com.

It allows us to be on older version of MongoDB till the time we do the techupgrade Review collected by and hosted on G2.com.

Time taken to close a previous support ticket Review collected by and hosted on G2.com.

ScaleGrid works on the catchphrase 'Bring your own AWS account', which allows organizations to adapt hosting and managing database applications safely with the existing AWS environment without any tedious connectivity or integration issues in its platform. It provides extensive VPC support to our database systems and supports the usage of our Reserved EC2 instances to its optimal utilization. High availability is achieved by creating an ample amount of replica sets across different regions for protecting our application clusters from failover impacts. Review collected by and hosted on G2.com.

I don't have dislikes after adapting to ScaleGrid DBaaS for our Redis application cluster management. It offers excellent data persistence through custom Snapshots and AOF implementations to handle our data modifications in clusters. Its scalability is impressive as its dynamic in nature and sizes our CPU, Disk space, and Memory of our Redis servers without facing any downtime issues. Review collected by and hosted on G2.com.

Easy and quick account/cluster setup and transfer. Review collected by and hosted on G2.com.

They do not offer shared cluster pricing for start-ups. Review collected by and hosted on G2.com.

The services makes it super simple to get up and running in a few minutes. They abstract out a lot of the pain points when managing a Mongo DB. The services handles my backups so I dont' have to ever think about it. Also, you can see the machines and get root access to them in case you need to really get under the hood. Review collected by and hosted on G2.com.

UI/UX can be better .It is little to cluttered with too much information. Review collected by and hosted on G2.com.

It was easy to get started with this database versus others like postgresql. Review collected by and hosted on G2.com.

I did not like that it was not acid compliant. Review collected by and hosted on G2.com.