# ScaleGrid Reviews **Vendor:** ScaleGrid **Category:** [Database as a Service (DBaaS) Providers](https://www.g2.com/categories/database-as-a-service-dbaas) **Average Rating:** 4.1/5.0 **Total Reviews:** 11 ## About ScaleGrid ScaleGrid provides a fully managed Database-as-a-Service (DBaaS) solution used by thousands of developers, startups, and enterprise customers, including UPS, Dell, and Adobe. The ScaleGrid platform supports MongoDB, MySQL, PostgreSQL (now with Citus support), Redis, and RabbitMQ hosting in public and private clouds, including Amazon AWS, Microsoft Azure, Google Cloud Platform, DigitalOcean, Oracle Cloud Infrastructure, Linode, and Zadara. ScaleGrid handles all your database operations at any scale so that you can focus on your product instead of operations. ## ScaleGrid Pros & Cons **What users like:** - Users commend the **exceptional customer support** from ScaleGrid, highlighting fast responses and proactive issue resolution. (4 reviews) - Users find ScaleGrid to be **very easy to use** , enjoying a seamless setup experience and excellent support. (2 reviews) - Users value the **fast support and expert guidance** from ScaleGrid, ensuring tailored solutions and exceptional customer focus. (2 reviews) - Users value ScaleGrid's **flexibility** in choosing database providers without egress fees, enhancing operational efficiency. (2 reviews) - Users appreciate the **installation ease** of ScaleGrid, highlighting quick setup and excellent support throughout the process. (2 reviews) - Issue Resolution (2 reviews) - Setup Ease (2 reviews) - Affordable (1 reviews) - Cost-Effective (1 reviews) - Users commend **ScaleGrid's exceptional database management** , valuing their customer-focused support and unique multi-cloud solutions. (1 reviews) **What users dislike:** - Users note the **limited features** in the console, which can impact those not using the API effectively. (2 reviews) - Users note a **lack of certain features** in the console, which could limit functionality for non-API users. (2 reviews) - Users experience **limited options** for features depending on the chosen data center for database hosting. (1 reviews) - Users experience **regional limitations** that restrict feature availability based on their chosen data center location. (1 reviews) ## ScaleGrid Reviews ### 1. Effortless Scaling and Unmatched Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mike L. **Reviewed Date:** November 05, 2025 **What do you like best about ScaleGrid?** - I really appreciate ScaleGrid's exceptional ability to scale both vertically and horizontally without the need for a dedicated team of engineers to manage database hosting, which has significantly saved our company both time and money. - The premium customer support provided by ScaleGrid is outstanding; they have proactively notified us of potential issues and promptly addressed them, sometimes even faster than our automated alerts. This level of support is unmatched by competitors, who often offer slower responses at double the cost. - I also value the flexibility to choose from multiple providers and database ecosystems without incurring egress fees, as this adds major value to our operations. **What do you dislike about ScaleGrid?** N/A **What problems is ScaleGrid solving and how is that benefiting you?** ScaleGrid enables seamless vertical and horizontal scaling, and its premium support addresses issues swiftly, saving us time and money by eliminating the need for a dedicated engineering team. ### 2. Reliable, High-Performance Redis & MySQL Hosting at Unbeatable Value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about ScaleGrid?** We've been using ScaleGrid since the early days of our company, and it's been one of the most dependable parts of our infrastructure. Their Redis service stands out as the best option after extensive comparisons with AWS, GCP, DigitalOcean, and Redis.com. Not only does ScaleGrid offer superior performance and stability, but their pricing is significantly more competitive—often half or even a third of what other providers would charge for the same load. One of the biggest advantages is the lack of connection limits and unlimited network, which allows us to scale freely as our usage grows. The Redis instances handle our workloads effortlessly, and we’ve never had to worry about performance bottlenecks or pricing surprises. We've also used their MySQL hosting for a long time, and it’s been rock solid. It’s the kind of setup you forget about because it just works—unnoticeable downtime, no issues, and excellent reliability. Customer support has been equally impressive. Whenever we’ve had questions or needed assistance, the ScaleGrid team has been responsive, helpful, and technically competent. Highly recommend ScaleGrid to any startup or growing team looking for reliable, high-performance, and cost-effective managed database solutions. **What do you dislike about ScaleGrid?** Nothing to complain. The only thing they can improve might be that their UI seems less modern, which make me question about their service at the beginning. After using their service, they have my full trus.t **What problems is ScaleGrid solving and how is that benefiting you?** ScaleGrid solves the complexity and high cost of managing Redis and MySQL infrastructure at scale. For Redis, they provide a highly performant, connection-unlimited service that handles our traffic reliably—something we couldn’t find with AWS, GCP, or Redis.com without paying 2–3x more. That flexibility and value have been critical for us as a growing company. For MySQL, ScaleGrid gives us peace of mind—we’ve had stable, worry-free operation for years without needing to intervene. It just works. Overall, ScaleGrid removes the operational burden of database management, so we can focus on building our product instead of firefighting infrastructure. ### 3. Effortless to Use with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Guilherme S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about ScaleGrid?** Very easy to use and to start. Also, the support is awesome. **What do you dislike about ScaleGrid?** I don't have something i dislike for now. **What problems is ScaleGrid solving and how is that benefiting you?** We rely on ScaleGrid hosting for our MongoDB databases on both DigitalOcean and Linode, which helps us manage our ongoing expansion into new countries with strict data privacy requirements. As a very small team, we appreciate that ScaleGrid MongoDB is consistently available and ready to serve our clients. ### 4. Effortless Setup and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Raul I. | Dev Ops Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about ScaleGrid?** The ease of setting up a database and the fast support reply and resolution time. The account manager is also very helpful and thoughtful. **What do you dislike about ScaleGrid?** Lack of certain features based on which data center you decide to host the database. **What problems is ScaleGrid solving and how is that benefiting you?** Easy and fast setup of a new database along with proper backup and HA configuration. ### 5. Best BYOC Mongo Management company **Rating:** 4.0/5.0 stars **Reviewed by:** Humayun J. | Head of Platforms, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about ScaleGrid?** We have been with ScaleGrid for a very long time , almost 8 years now and we have been through a lot of databases together. Majority of our databases are in MongoDb . ScaleGrid was our choice based on customer reviews available at that time. I remember having detailed discussions with ScaleGrid Co-Founder Darshan who would just jump on the call with us and would share his expert opinions and always prioritized our feedback. This was very reassuring for us as they have been customer focussed from the beginning. We had a unique set of requirements where the cluster was spread across multi cloud and multi region but it was managed very carefully by the ScaleGrid team and designed well also. This solution is still not available by many of the cloud providers or even SaaS providers to this day. To summarize our experience with ScaleGrid , its simply one of the best managed service providers we have dealt with who take customers so seriously. **What do you dislike about ScaleGrid?** I dont see any down side except some lack of features in the console but if you are an API based user then all of the functionalities are ready available via API . **What problems is ScaleGrid solving and how is that benefiting you?** ScaleGrid solves our DataBAse management operational overhead and its saving us a lot of money in terms of resourcing cost. ### 6. We are using it for MongoDB version4 **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about ScaleGrid?** It allows us to be on older version of MongoDB till the time we do the techupgrade **What do you dislike about ScaleGrid?** Time taken to close a previous support ticket **What problems is ScaleGrid solving and how is that benefiting you?** we are using it for morethan 2 years and have not get a single minutes down time. ### 7. Managing our Redis-AppCluster deployed on Amazon Web Service with the help of ScaleGrid is Brilliant **Rating:** 4.5/5.0 stars **Reviewed by:** Shreya B. | Cloud Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2022 **What do you like best about ScaleGrid?** ScaleGrid works on the catchphrase 'Bring your own AWS account', which allows organizations to adapt hosting and managing database applications safely with the existing AWS environment without any tedious connectivity or integration issues in its platform. It provides extensive VPC support to our database systems and supports the usage of our Reserved EC2 instances to its optimal utilization. High availability is achieved by creating an ample amount of replica sets across different regions for protecting our application clusters from failover impacts. **What do you dislike about ScaleGrid?** I don't have dislikes after adapting to ScaleGrid DBaaS for our Redis application cluster management. It offers excellent data persistence through custom Snapshots and AOF implementations to handle our data modifications in clusters. Its scalability is impressive as its dynamic in nature and sizes our CPU, Disk space, and Memory of our Redis servers without facing any downtime issues. **What problems is ScaleGrid solving and how is that benefiting you?** We leverage the help of ScaleGrid for our Redis-AppCluster resource scaling, deployments, monitoring, and backup provisions in our AWS account. It enables SSL access for our applications and encrypts our data for high compliance & security standards. It provisions full admin access only to the SSH root user so that one primary account has 100% control over all other Redis application clusters. Since it offers dedicated Redis servers, we are able to make the most out of our quota, and ScaleGrid brilliantly manages the underlying infrastructure. ### 8. ScaleGrid - a bit misleading **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2020 **What do you like best about ScaleGrid?** Easy and quick account/cluster setup and transfer. **What do you dislike about ScaleGrid?** They do not offer shared cluster pricing for start-ups. **What problems is ScaleGrid solving and how is that benefiting you?** MangoDB storage for mobile applicaiton. ### 9. Simple and efficient tool to setup and run several MongoDBs using the service. **Rating:** 4.5/5.0 stars **Reviewed by:** Rohan K. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2019 **What do you like best about ScaleGrid?** The services makes it super simple to get up and running in a few minutes. They abstract out a lot of the pain points when managing a Mongo DB. The services handles my backups so I dont' have to ever think about it. Also, you can see the machines and get root access to them in case you need to really get under the hood. **What do you dislike about ScaleGrid?** UI/UX can be better .It is little to cluttered with too much information. **Recommendations to others considering ScaleGrid:** A goo tool to deploy mongodb or redis database on cloud. **What problems is ScaleGrid solving and how is that benefiting you?** Deploy MongoDB instances in AWS cloud. The Scalegrid console provides many useful tools that help to simplify our database management, including scheduled backups and slow query analysis. Deploying a new MongoDB cluster is easy and their support team is quick to respond to issues. ### 10. MongoDB **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about ScaleGrid?** It was easy to get started with this database versus others like postgresql. **What do you dislike about ScaleGrid?** I did not like that it was not acid compliant. **What problems is ScaleGrid solving and how is that benefiting you?** The benefits of using this product is that we can store our users information on it. ### 11. Mongo dB review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Capital Markets | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2019 **What do you like best about ScaleGrid?** Can query quickly, high security, semi structured database can easily adapted, no license fee **What do you dislike about ScaleGrid?** After it exceeds certain limit noticed performance problem **What problems is ScaleGrid solving and how is that benefiting you?** Areas where relational database is not efficient mongo dB is used. There are tools for analyzing data easily ## ScaleGrid Discussions - [What is ScaleGrid used for?](https://www.g2.com/discussions/what-is-scalegrid-used-for) - [View ScaleGrid pricing details and edition comparison](https://www.g2.com/products/scalegrid/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A40%3A42+-0500&secure%5Bsession_id%5D=40dae64e-0cf9-49d9-8edc-6a64c7fd320a&secure%5Btoken%5D=594f46963e8dd19be80f2cfd83e73febb8e943b62c9d3be323cb130a160ef445&format=llm_user) ## ScaleGrid Integrations - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) ## ScaleGrid Features **Functionality** - Data Backup - Backup Automation **Functionality** - Monitoring - Alerting - Logging - Response Time - Reporting - Data Visualization **Management** - Data Replication - Query Language - Performance Analysis **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Configuration** - Orchestration - Database Monitoring - Network Security **Admin** - Backup Management **Maintenance** - Data Migration - Backup and Recovery - Multi-User Environment **Agentic AI - Database Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Database Administration** - Provisioning - Governance - Auditing **Security** - Data Encryption - User Access Control **Agentic AI - Database Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Availability** - Scalability - Backup **Security** - Authentication And Single Sign-On - Data Anonymization **Data Management** - Data Replication ## Top ScaleGrid Alternatives - [MongoDB Atlas](https://www.g2.com/products/mongodb-atlas/reviews) - 4.5/5.0 (346 reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - 4.3/5.0 (927 reviews) - [Amazon Relational Database Service (RDS)](https://www.g2.com/products/amazon-relational-database-service-rds/reviews) - 4.5/5.0 (863 reviews)