Top 10 Mint Service Desk Alternatives & Competitors

Top 10 Alternatives to Mint Service Desk Recently Reviewed By G2 Community

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Freshservice
By Freshworks
4.6/5(1,337)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Reviewers say compared to Mint Service Desk, Freshservice is:
More expensive
More usable
Categories in common with Mint Service Desk:
Service Desk
IT Service Management (ITSM) Tools
Customer Self-Service

Jira Service Management
By Atlassian
4.3/5(988)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to Mint Service Desk, Jira Service Management is:
More expensive
Categories in common with Mint Service Desk:
Service Desk
IT Service Management (ITSM) Tools

SysAid
By SysAid
4.5/5(752)
Product Description
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
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Reviewers say compared to Mint Service Desk, SysAid is:
More expensive
More usable
Categories in common with Mint Service Desk:
Service Desk
IT Service Management (ITSM) Tools

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Zoho Desk
By Zoho
4.4/5(7,762)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to Mint Service Desk, Zoho Desk is:
More expensive
Categories in common with Mint Service Desk:
Customer Self-Service

Zendesk for Customer Service
By Zendesk
4.3/5(6,995)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Mint Service Desk, Zendesk for Customer Service is:
More expensive
Categories in common with Mint Service Desk:
Customer Self-Service

ServiceNow IT Service Management
By ServiceNow
4.5/5(1,898)
Product Description
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
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Reviewers say compared to Mint Service Desk, ServiceNow IT Service Management is:
More expensive
Categories in common with Mint Service Desk:
Service Desk
IT Service Management (ITSM) Tools

Atera
By Atera
4.6/5(1,214)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Reviewers say compared to Mint Service Desk, Atera is:
More expensive
More usable
Easier to set up
Categories in common with Mint Service Desk:
Service Desk
IT Service Management (ITSM) Tools

SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5(785)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Reviewers say compared to Mint Service Desk, SolarWinds Service Desk is:
More expensive
More usable
Categories in common with Mint Service Desk:
Service Desk
IT Service Management (ITSM) Tools

Autotask
By Kaseya
4.2/5(613)
Product Description
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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Reviewers say compared to Mint Service Desk, Autotask is:
More expensive
Categories in common with Mint Service Desk:
Service Desk
IT Service Management (ITSM) Tools

ClickUp
By ClickUp
4.6/5(13,069)
Product Description
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
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Reviewers say compared to Mint Service Desk, ClickUp is:
More expensive
Categories in common with Mint Service Desk:
IT Service Management (ITSM) Tools