--- title: MileApp Reviews meta_title: 'MileApp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how MileApp works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 3 scale: '5' date_modified: '2026-06-22' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # MileApp Reviews **Vendor:** Product field service management **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 3 ## About MileApp MileApp is the best field service management solution that provides businesses of all sizes the most efficient way to manage their field services. Our solution includes route optimization, customizable worker app, and analytics report to cover your end-to-end operation. ## MileApp Reviews ### 1. Expert TMS **Rating:** 5.0/5.0 stars **Reviewed by:** Rudy H. | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2023 **What do you like best about MileApp?** easy to use, easy to setup such as master data & integration with our system, lot of features, simple interface, solve route planning problems, best & fast support team. In terms of price, it also really supports the smooth running of business Currently our delivery team using this app every day. **What do you dislike about MileApp?** with good support & features that support the smooth running of business, I think there are no weaknesses that can be said **What problems is MileApp solving and how is that benefiting you?** routing problems, especially if there are new drivers who are not yet familiar with the area & vehicle operational costs can be measured & monitored ### 2. An app that facilitates our fieldwork tasks **Rating:** 3.5/5.0 stars **Reviewed by:** Hosana Jaya F. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about MileApp?** The very easy and effective usage facilitates our fieldwork tasks. For example, it makes it easier for sales in outlet visits and POs, facilitates order deliveries, etc. **What do you dislike about MileApp?** when an error occurs in the application when the phone connection is disconnected from the network or the coordinates are not readable on the admin server, hopefully it can be improved better in the future **What problems is MileApp solving and how is that benefiting you?** facilitate sales visits to outlets and POs from outlets, and make it easier to determine delivery points according to the distance from each sales area outlet ### 3. Helpfull Application for our Firstmile and Lastmile process **Rating:** 5.0/5.0 stars **Reviewed by:** Haris K. | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about MileApp?** we can automation by apps for Proof of Delivery for Pick up and Delivery process **What do you dislike about MileApp?** we not using automation routing because our courier have good experience in manual routing **What problems is MileApp solving and how is that benefiting you?** MileApp solving on our manual proof of pick up & delivery and we can do more faster process of delivery and avoid froud from our courier - [View MileApp pricing details and edition comparison](https://www.g2.com/products/mileapp/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+10%3A21%3A30+-0500&secure%5Bsession_id%5D=d6d2de6e-3920-4ab8-a210-d3fb54ed8dea&secure%5Btoken%5D=a34578dcb02f94938b27d70ce66f931066800855f55f348a445b42e1b2fa3468&format=llm_user) ## MileApp Features **Routing** - Master Routing - Default Routes - Route Assignment **Dispatching** - Route optimization - Auto dispatch - Order management **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **Optimization** - Priorities - Real-Time Updates - Dynamic Routing **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Analytics** - Performance - Time & Costs - Productivity - Performance Metrics **Reports** - Delivery metrics - Heat maps - Driver rating **Additional Functionality** - Alerts/Notifications - Mobile Access - Drag & Drop - Billing & Invoicing - Data Import/Export - AI Copilot - Scheduling - Driver Management - GPS - Electronic Signature - Dispatch Management - Search/Filter - Employee Management - SMS Messaging - Territory Management - Order Management - Live Driver Tracking - Delivery Tracking - Third-Party Integrations - Route Optimization - Fuel Tracking - Voice Recognition - Inventory Management - Status Tracking - Shipping Management - Transportation Management - Order Tracking - Self Service Portal - Generative AI **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top MileApp Alternatives - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (950 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,122 reviews) - [project44](https://www.g2.com/products/project44/reviews) - 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