Microsoft Word

By Microsoft

4.7/5(2,063)
4.7 out of 5 stars

How would you rate your experience with Microsoft Word?

Microsoft Word Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use in Microsoft Word, finding it smooth for document creation and collaboration. (64 mentions)
Users value the user-friendly interface and extensive tools in Microsoft Word, facilitating efficient document creation and collaboration. (47 mentions)
Users find Microsoft Word to be exceptionally user-friendly, making it an ideal choice for writing and productivity. (23 mentions)
Users value the easy editing capabilities of Microsoft Word, streamlining their document creation and collaboration efforts. (22 mentions)
Users appreciate the variety of templates in Microsoft Word, enhancing flexibility and professional presentation for documents. (21 mentions)
Users find some missing features in Microsoft Word, complicating tasks like adding borders and maintaining document consistency. (19 mentions)
Users find Microsoft Word's difficult formatting and hidden features can complicate their document editing experience. (17 mentions)
Users find Microsoft Word expensive and impractical for those needing fewer features or lightweight alternatives. (15 mentions)
Users find the learning curve steep as mastering all features can be challenging and time-consuming. (12 mentions)
Users find Microsoft Word's interface not intuitive, struggling to locate features and manage formatting effectively. (10 mentions)

5 Pros or Advantages of Microsoft Word

5 Cons or Disadvantages of Microsoft Word

Microsoft Word Reviews (23)

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Microsoft Word Reviews (23)

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4.7
2,063 reviews
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David B.
DB
David B.
Co-Founder & CEO
Management Consulting
Small-Business (50 or fewer emp.)
"Microsoft Word: Intuitive, Powerful Formatting, and Universally Compatible"
4.5/5
What do you like best about Microsoft Word?

As a Microsoft Word user for many years, I find it the go-to platform: easy to use and compatible across all operating systems. The layout is intuitive and simple, but it has the power to allow me to design and process documents which look sleek and cover all the information I need to share.

I also really value the formatting control. Styles, headings, tables, tracked changes, comments, it’s all there and it’s powerful. When I’m collaborating with teams, the ability to review, edit, and refine content properly is a big deal.

Another thing I appreciate is familiarity. Everyone knows Word. That might sound basic, but from a business perspective, it matters. You can send a document to almost anyone and know they can open it, edit it, and work with it. That universal accessibility makes it a safe, dependable tool in any organisation. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

What I dislike about Microsoft Word is that it can sometimes feel more complicated than it needs to be. The formatting can suddenly go rogue, especially when you’re copying and pasting from different sources. You think you’re in control, and then spacing, fonts, or numbering start behaving oddly.

There are so many features tucked away in menus, you have to go hunting, especially when an update comes along, things move! Review collected by and hosted on G2.com.

Jon M.
JM
Jon M.
Freelance Author and Contributing Writer
Small-Business (50 or fewer emp.)
"Why Microsoft Word is the industry standard for All Things Writing!"
4/5
What do you like best about Microsoft Word?

It has been refined and updated over its long history. It is intuitive to use. For example, if you want to insert hyperlinks, references, etc. (like if you are doing a research paper or an article for publication), it takes only a few button clicks to add links, pictures, etc., to your piece of writing. One can literally click a button and begin writing. Formatting, i.e., text size, indentation, paragraph spacing, etc., is straightforward to use. Also, its spell checker now checks for correct grammar usage, instead of merely misspelled words. It is like having a simpler version of Grammarly at your fingertips. Microsoft Word has many templates for creating ANY writing, whether it is a job resume, a business letter, a flyer for a business or an event, etc. The templates are literally available at the push of a button and are incredibly simple to use. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

The least helpful aspect of Microsoft Word is that little, innocuous actions can sometimes be more complicated than they need to be. For example, if your document has an extra page or two that needs to be deleted, you need to perform a sequence to delete those pages. The sequence itself is straightforward: Highlight the page you want, press a button, and then type the page number you want deleted into a window. The problem is that often it doesn't work. Please repeat the process multiple times. Or, if you wish to copy and paste text from the web into a document, it often does weird things, like keep the newly pasted text highlighted in a darkened color, which is difficult to remove. You frequently end up typing the text yourself, which wastes crucial time and eliminates the convenience of copying and pasting. In summary, its little actions that one needs to do [while using the software] that can sometimes be more difficult than they need to be. Review collected by and hosted on G2.com.

Sharon A.
SA
Sharon A.
DevOps Engineer
Maritime
Mid-Market (51-1000 emp.)
"Effortless Document Creation with User-Friendly Interface"
5/5
What do you like best about Microsoft Word?

This software is user-friendly and easy to use. Creating documents in Word is truly straightforward, making it simple to prepare complete documents for meetings and business purposes. The variety of templates available also helps in presenting your work in different styles. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

It changes fonts on its own, disrupts your spacing, and messes up bullet point indentation. Review collected by and hosted on G2.com.

SM
Shawn M.
Owner, Marketer, Graphic Artist
Small-Business (50 or fewer emp.)
"Reliable Cross-Platform Compatibility, Minor Font Frustrations"
4/5
What do you like best about Microsoft Word?

Microsoft Word has long been the go-to app on both Mac and PC platforms for written communication. Clients are always sending me files in MS Word and I am sending files back and no matter what platform we are working on, the files work the way they are supposed to. Because it's been around so many years, the way it works is very familiar and makes it very easy to work with and integrate into your work flow. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

Sometimes when working cross platform, fonts can change even when you are using the same font on both platforms. This probably has more to do with working on multiple platforms, but it can be frustrating. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
TC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Easy, Handy Tools That Make Formatting and Editing Simple"
5/5
What do you like best about Microsoft Word?

I have been using Microsoft Word for the past 2 years. As a content writer, I use it daily for creating blogs, whitepapers, case studies, tech articles, and much more. It’s easy to use and accessible, and the tools are very handy. Formatting and editing become very simple, and I like that all my documents are kept in one place. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

Sometimes it’s hard to add borders and create comparison tables. Review collected by and hosted on G2.com.

Gina B.
GB
Gina B.
Paramedic Student
Hospital & Health Care
Enterprise (> 1000 emp.)
"My favourite writing software!"
4.5/5
What do you like best about Microsoft Word?

Microsoft Word is fairly user-friendly. If you have never used a computer type software to write an essay or something, this is the program that you want. It is easily downloadable and free and it will help with your spelling and proofreading. All of the function buttons are easily laid out at the top of the screen, and you don’t have to go looking for them, which is a waste of time if you do, but Microsoft Word does not make you do that. I can go on and on forever, but this is absolutely my favourite software For writing and probably one of my top 10 favourites in my life. I would highly recommend that if you do not have it that you acquire it. It is user-friendly and will not take you long to learn it. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

This program requires or heavily encourages someone to have a Microsoft Outlook account, depending on whether it’s online use or off-line use. Sometimes people don’t need another email or need another account and that is Annoying. It is also expensive when purchased with the Microsoft outlook suite and unless you are in school and are provided with it for free, this is a major downside. Unlike Google Docs, Microsoft Word does not automatically save after every key stroke so if you do not save your document regularly, you can lose everything. Review collected by and hosted on G2.com.

AW
Austin W.
Author, Proofreader, Editor
Small-Business (50 or fewer emp.)
"A Great Tool For Authors"
4.5/5
What do you like best about Microsoft Word?

Microsoft Word is tried and true, and packs all the features you could ever want in a word processor. As an author, I definitely prefer it to other similar products on the market. It's easy to use, an industry standard, and works well offline.

This review is incentivized by G2's offer of an Amazon gift card in exchange for the review of any software, but this incentive hasn't impacted my opinion of Word in the slightest. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

The only real flaw I've noticed with Word is how cumbersome the insertion of images or tables can be. It's very easy for them to throw off the formatting of an entire document. Fortunately, as an author of fiction and poetry, I don't need to use those often, so it's usually not an issue for me. But if you're in another line of work, I can see how it might cause consistent problems.

This review is incentivized by G2's offer of an Amazon gift card in exchange for the review of any software, but this incentive hasn't impacted my opinion of Word in the slightest. Review collected by and hosted on G2.com.

deneth p.
DP
deneth p.
Product Development Engineer
Small-Business (50 or fewer emp.)
"The Gold Standard for Document Creation and Editing"
4/5
What do you like best about Microsoft Word?

Microsoft Word is one of the most versatile and user-friendly word processing tools available. I like how it combines simplicity for basic writing with powerful features for advanced formatting, collaboration, and professional document creation. The wide selection of templates, styles, and formatting options makes it easy to produce polished reports, resumes, or letters. Integration with OneDrive and Microsoft 365 allows seamless cloud saving and real-time collaboration with colleagues. It’s reliable, widely compatible, and a tool I can always count on for both personal and professional needs. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

While highly capable, Microsoft Word can sometimes feel overwhelming for new users because of the large number of features hidden in different menus. The software can also be resource-intensive, especially when working with very large documents that include images or tables. Occasional formatting issues arise when sharing documents between different versions or devices. Additionally, the subscription cost for Microsoft 365 may not feel justified for users who only need Word’s basic features. Review collected by and hosted on G2.com.

KH
Kelly H.
Senior Property Manager
Small-Business (50 or fewer emp.)
"The Gold Standard for Word Processing"
5/5
What do you like best about Microsoft Word?

Microsoft Word is a versatile and reliable tool that makes creating professional documents simple. I especially like how easy it is to format content, use built-in templates, and collaborate with others through track changes and comments. It remains the gold standard for word processing. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

While Microsoft Word is powerful, it can feel overwhelming at times. There are so many features and menus that it’s easy to get lost, and some advanced tools take a while to learn. It also tends to run slower with larger documents. Review collected by and hosted on G2.com.

Afrin B.
AB
Afrin B.
Intern
Mid-Market (51-1000 emp.)
"Easy to Use, Trusted Word That Keeps Getting Better with Updates"
5/5
What do you like best about Microsoft Word?

It’s the product I trust and use the most. I personally like it because it’s easy to use, and I genuinely enjoy it because I’ve been using it since I was a kid. It also keeps getting updates, which I think is an amazing thing. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

One of the things I dislike about Word is that, unlike Canva, it auto-saves documents, but it doesn’t do it very well. I know the new update includes that feature, but it still has bugs, and it doesn’t always auto-save properly. That’s one of the malfunctions they should work on. Review collected by and hosted on G2.com.

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Microsoft Word
4.7/5(2,063)