Microsoft Teams

By Microsoft

4.4/5(19,391)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams very easy to use, enhancing daily communication and collaboration across different platforms effortlessly. (969 mentions)
Users find team collaboration seamless with Microsoft Teams, integrating meetings, chats, and file sharing efficiently. (896 mentions)
Users find Microsoft Teams to be a superb tool for communication, enhancing collaboration through integrated features and organization. (677 mentions)
Users value the easy file sharing in Microsoft Teams, enhancing collaboration and streamlining communication across teams. (591 mentions)
Users value the easy communication features of Microsoft Teams, enhancing collaboration and availability awareness among team members. (584 mentions)
Users often experience slow loading with Microsoft Teams, especially when using multiple applications or during video meetings. (418 mentions)
Users experience performance issues with Teams, including high resource consumption and difficulties in low-bandwidth situations. (299 mentions)
Users report the user interface can be overwhelming and slow, complicating their navigation and experience during usage. (261 mentions)
Users often face connectivity issues with Microsoft Teams, particularly during low-bandwidth situations disrupting their experience. (224 mentions)
Users experience performance delays with Microsoft Teams, leading to frustration, particularly on older machines and low-bandwidth connections. (181 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (19,391)

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Microsoft Teams Reviews (19,391)

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4.4
19,391 reviews
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Dawn F.
DF
Dawn F.
IT Manager
Mid-Market (51-1000 emp.)
"Great for multiply offices and remote workers!"
5/5
What do you like best about Microsoft Teams?

Teams works great for phone calls and conference calls. I really like the apps you can use with it, and I love how easily I can transfer a call between devices—for example, I can answer on my cell phone and then switch over to my laptop without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I wish Teams calls came with more comprehensive reports that you didn’t have to pay extra for. Or more custom reports that you could create yourself. Review collected by and hosted on G2.com.

Desmond N.
DN
Desmond N.
Supervisor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub That Keeps Our Team Connected"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it brings communication, meetings, file sharing, and collaboration into one platform. It makes it easy to work with colleagues in real time, organize conversations by teams and channels, schedule meetings, and access shared documents without switching between multiple apps. This improves productivity and keeps everyone connected, whether working in the office or remotely. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can sometimes be slow and use a lot of system resources, especially on older computers. Notifications can also become overwhelming in busy teams, making it easy to miss important messages. Finding older conversations or files can sometimes take more time than expected. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Collaboration with Powerful Meetings"
5/5
What do you like best about Microsoft Teams?

I like the fact that it works natively with Microsoft Word, Excel, SharePoint, PowerPoint, and OneDrive for file sharing. During the pandemic, our student groups for active learning relied on Teams for almost 6 months. They could, for example, take TBL quizzes and post their discussion without disruption. Teams also is a backup when InteDashboard has an issue. It is robust for video/audio calling for meetings and supports a large volume of video conferences, screen sharing, meeting recordings, and summaries. In addition, it is included at no extra cost with a Microsoft 365 business subscription. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Team has excellent features and works very well for our purposes, its graphical interface can intimidate new users. Review collected by and hosted on G2.com.

Hasim M.
HM
Hasim M.
Dotnet Developer
Computer Software
Mid-Market (51-1000 emp.)
"Helps Our Team Stay Connected and Organized"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that I use it every day to stay in touch with my team. We chat about project tasks, ask questions, and quickly solve issues without sending too many emails. We also have weekly calls to discuss project updates and plan our work. As a developer, I often share documents and files with my teammates, which makes collaboration much easier. Having chat, meetings, and file sharing all in one place saves time and keeps everyone on the same page. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I don't like about Microsoft Teams is that the desktop app can use a lot of memory, especially when it's running for long periods. On my system, it sometimes feels heavier than it should for everyday tasks like chatting and joining meetings. Installing additional apps or integrations can also increase storage usage, which can affect performance on machines with limited resources. Review collected by and hosted on G2.com.

JP
Jojo p.
Software Developer
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Smooth Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how everything is in one place. I can chat with coworkers, join meetings, share files, and collaborate on projects without switching between multiple apps. The integration with Microsoft 365 tools like Outlook, OneDrive, and SharePoint also makes work much smoother. It’s especially helpful for remote collaboration because communication feels more organized and quick. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I don’t really have any major complaints about Microsoft Teams. It has been reliable for meetings, messaging, and collaboration. Sometimes it can feel a little busy with notifications, but overall my experience has been positive. Review collected by and hosted on G2.com.

Shivam p.
SP
Shivam p.
Junior Field Technician
Enterprise (> 1000 emp.)
"Easy, All-in-One Collaboration Hub for Staying Connected"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how easy it makes staying connected with coworkers. I can chat, join meetings, make calls, and share files all in one place, which saves time and keeps everything organized. It’s especially helpful for collaborating with team members when everyone is working from different locations. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes be slow or laggy, especially when switching between chats, channels, and meetings. Notifications can also become overwhelming in busy teams, making it easy to miss important messages. Review collected by and hosted on G2.com.

Khushal S.
KS
Khushal S.
Junior Odoo Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Microsoft Teams Centralizes Communication with Seamless OneDrive & SharePoint Integration"
4.5/5
What do you like best about Microsoft Teams?

The best aspect of Microsoft Teams is how effectively it centralizes daily communication into a single, organized workspace. The seamless integration with OneDrive and SharePoint makes file sharing very easy. Having chats, meetings, and document co-authoring in one centralized place, along with channels for specific projects, also cuts out unnecessary email chains. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The primary downside, or the thing I dislike most, is the high system resource consumption. On the desktop application, it regularly uses a large amount of RAM and CPU, which causes noticeable system lag when it’s running alongside heavy development tools. Also, when someone shares their screen, it sometimes lags. Review collected by and hosted on G2.com.

Raghav h.
RH
Raghav h.
Sales And Marketing Intern
Accounting
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Centralizes Your Entire Digital Workspace Seamlessly"
5/5
What do you like best about Microsoft Teams?

Teams isn’t just about swapping files. What really makes it work is the way it groups chats and messages around specific projects, so you’re not stuck digging through one cluttered feed. As a result, everything stays organized and easy to find. The tools built into Teams, like Loop, also let you drop live tables or task lists right inside a message, and anyone can jump in and update them—whether they’re on a laptop or checking in from a phone. It keeps teamwork nimble and helps things keep moving forward.

That said, while Microsoft Teams is incredibly powerful, its biggest drawback is how notoriously resource-heavy it can be. It often becomes a major drain on computer memory and battery life. Because it tries to be everything at once—combining video, chat, file sharing, and app integrations—it can feel bloated and sluggish, and older laptops may stutter during large video calls. The user interface can also suffer from information overload: with so many channels, sub-channels, and hidden tabs, it’s easy to lose track of important conversations or miss critical notifications. Navigating between multiple organization tenants is another pain point, since it’s a clunky process that forces frustrating account switching and breaks the flow of a fast-paced workday. On top of that, the notification system can feel intrusive and chaotic, bombarding you with constant pings from different chats and threads unless you spend a lot of time customizing settings. For smaller teams that just want a clean, lightning-fast chat app, Teams can feel like massive over-engineering, replacing simple workplace communication with a confusing maze of menus, nested threads, and overwhelming organizational complexity. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams packs a lot of features, but honestly, it can be a real resource hog. It chews through memory and drains your battery fast, especially when you’re running video calls or juggling files and chats all at once. The whole “do everything in one place” idea sounds great, but in practice, it leaves the app feeling heavy and slow. If you’re on an older laptop, don’t be surprised if it gets bogged down in big meetings.

The interface just piles on the overload. Too many channels, sub-channels, hidden tabs—you end up missing important messages or notifications because there’s just too much happening at once. Switching between different organizations is clunky, too. You get bounced around, forced to log in again and again, which totally disrupts your workflow when you're trying to move fast.

Then there are the notifications. You get hammered with alerts from all directions unless you take the time to dig around in the settings and turn most of them off. For small teams who just want a snappy, straightforward chat tool, Teams can feel like way too much. Instead of simple communication, you’re left wandering through a maze of menus and threads, buried under layers of complexity that only make it harder to get through the day. Review collected by and hosted on G2.com.

Aditya Y.
AY
Aditya Y.
Software engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable collaboration platform for everyday work"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it brings communication, meetings, file sharing, and collaboration into one platform. In our organization of around 50–60 employees, it's our primary tool for daily communication, whether it's chat, video meetings, or sharing documents. The integration with Microsoft 365, especially Outlook, OneDrive, Word, Excel, and PowerPoint, makes collaboration seamless. I also find the meeting scheduling, screen sharing, and chat history very useful, as they help our team stay organized and productive. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel slow, especially when switching between chats, channels, and meetings on older systems. Notifications can also become overwhelming in active teams, making it easy to miss important messages. Occasionally, the desktop app uses a noticeable amount of memory, and after updates we've experienced minor glitches that required restarting the application. Overall, it's a reliable collaboration tool, but improvements in performance, notification management, and overall responsiveness would make the experience even better. Review collected by and hosted on G2.com.

PJ
Preetam J.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Accurate Transcripts and Easy Scheduling Make Teams a Go-To"
5/5
What do you like best about Microsoft Teams?

I used teams regularly for having meets with my team. I love the it helps me set up a time that works for everyone. I like the meeting transcripts which are really accurate. I love the apps that I can use within teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams does its job well. I have no major complaints with the app but I would love a feature that helps me find all the tasks that were asked from me, automatically created as a task planner. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,391)